Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 4, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
23%
of 35 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Toyota Echo submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jan 4, 2016
OUR TOYOTA EXCELS TO TOP SPEED ON ITS OWN FULL SPEED. THIS ALMOST HAD US IN A VERY SERIOUS ACCIDENT. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR BUT THIS HAPPENED TWICE LAST WEEK 12/30/15 TOYOTA GAVE US A CASE # NI50883640 HOWEVER, THEY HAVE NOT DONE ANYTHING ABOUT IT, WHAT CAN WE DO?
NHTSA ID
10817585
Incident
Dec 30, 2015
Mileage
66,292 mi
Driver assistancePowertrain (other)
Filed Jul 4, 2014
Crash reported1 injury reported
I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR
NHTSA ID
10608192
Incident
Jun 20, 2014
Mileage
151,000 mi
Driver assistance
Filed Feb 23, 2012
STUCK THROTTLE ON JAN 19TH, 2012 WHEN ACCELERATOR PRESSED TO FLOOR. RECOVERED BY PULLING UP WITH FOOT. TRIED TO REPRODUCE THE SAME DAY AND WAS ABLE TO. TOOK TO DEALER (BOULDER TOYOTA) ON JAN 30TH. THEY CLAIMED THEY WERE UNABLE TO REPRODUCE BUT THOUGHT CARPET MIGHT BE INTERFERING WITH FOOT PEDAL AND RECOMMENDED I CHANGE ALL OF CARPET IN CAR AT A COST OF $1200. I ASKED THEM TO JUST TRIM THE CARD AROUND THE PEDAL, AND THEY TOLD ME THEY COULDN'T DO THAT. TRIED TO REPRODUCE AFTER DEALER VISIT AND WAS UNABLE. INSPECTED ON FEB 3RD, AND IT APPEARED LIKE CARPET MIGHT HAVE BEEN PULLED BACK AROUND HOLE IN FLOOR. I PUSHED IT BACK INTO POSITION, AND THEN TRIED TO REPRODUCE THE STUCK THROTTLE AND WAS ABLE. *TR
NHTSA ID
10449089
Incident
Jan 19, 2012
Mileage
98,000 mi
Driver assistance
Filed Feb 17, 2010
TL*THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED THAT WHILE HE WAS AT A TRAFFIC LIGHT WITH HIS FOOT OFF OF THE ACCELERATOR PEDAL THE ENGINE IDLED AND ACCELERATED TO A HIGHER SPEED. HE HAD TO PUT HIS FOOT ON THE BRAKES AND SHIFT INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE FROM IDLING. THE FAILURE HAS OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS CALLED AND A CLAIM WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED WHICH CONFIRMED THE ACCELERATOR PEDAL MALFUNCTIONED. THE DEALER ADVISED THE CONTACT THE HE WOULD BE RESPONSIBLE FOR THE REPAIR COST SINCE THERE WERE NO RECALLS. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 03/12/10. *LJ WHEN THE BEGINNING ACCELERATION, THE ENGINE WOULD REV AT A HIGH IDLE AND THE VEHICLE WOULD PICK UP SPEED AND SEVERE BRAKE PRESSURE WAS NEED TO STOP THE VEHICLE. UPDATED 09/14/10
NHTSA ID
10311447
Incident
Jan 4, 2010
Mileage
80,000 mi
Driver assistanceOther / unspecified
Filed Sep 29, 2009
TOYOTA FLOOR MAT OVER ACCELERATOR- THIS HAPPENED TO ME! MORE THAN ONCE! I DISCOVERED WHAT IT WAS THE SECOND TIME IT HAPPENED. I PULLED THE EMERGENCY BRAKE AND PUT THE CAR IN NEUTRAL BOTH TIMES. TOYOTA ECHO, 2002 . *TR
NHTSA ID
10285697
Incident
Jun 1, 2007
Driver assistanceTransmission
Filed Dec 6, 2004
VEHICLE WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP/SLOW MOTION OR FROM INCREASING THE SPEED TO HIGH LEVELS. VEHICLE HAD BEEN TO THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK
NHTSA ID
10103145
Incident
Oct 14, 2004
Mileage
1,200 mi
Driver assistance
Filed Jul 11, 2002
CONSUMER STATE THAT WHILE IN HEAVY TRAFFIC THE CAR SUDDENLY ACCELERATED, THE BRAKES WOULD NOT STOP THE CAR, AND ALSO TO AVERTED A COLLISION THE CONSUMER THEN TURN INTO A PARKING LOT WHEN IN PARKING LOT CONSUMER STATE THAT HE HAD TO PUT CAR IN NEUTRAL FROM HITTING BRICK WALL APPROX 15 FEET AWAY CAR WAS ONLY 3 WEEKS OLD, THIS HAPPEN WITH CRUISE CONTROL CONTROL ON BUT NOT ENGAGED, ON ANOTHER OCCASION THE CRUSE CONTROL WAS OFF WHEN TE VEHICLE SUDDENLY ACCELERATED. *MJ
NHTSA ID
786047
Incident
May 31, 2002
Driver assistance
Filed Jul 9, 2002
WHILE DRIVING VEHICLE WILL ACCELERATE TO 60MPH WITHOUT HITTING THE GAS PEDAL. HAVE TO PUT VEHICLE IN NEUTRAL TO STOP IT. CONTACTED DEALER, CANNOT LOCATE CAUSE. *AK THE SUDDEN ACCELERATION INCIDENCE OCCURRED THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM IN TEST DRIVING, BUT REMOVED THE CRUISE CONTROL. THE PROBLEM WAS NOT CORRECTED BY REMOVING THE CRUISE CONTROL. *YH
NHTSA ID
8013553
Incident
May 31, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.