RoadVitals

2002 Lincoln Continental

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Mar 24, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 1, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
1 injuries, 0 deaths reported

Overview

Our database contains 33 NHTSA owner-reported complaints for the 2002 Lincoln Continental, most frequently naming the driver assistance, brakes and suspension categories. 1 safety recall has been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance615.8%
  • Brakes513.2%
  • Suspension513.2%
  • Engine513.2%
  • Heating & air conditioning37.9%
  • Other / unspecified37.9%
  • Seat belts37.9%
  • Airbags25.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16E026000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Apr 1, 2016
49,635 units potentially affected
The defect: Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
The risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
The remedy: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.
Robert Bosch LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 33
Engine
Filed Mar 24, 2017

OIL PRESSURE SWITCH LIGHT CAME ON CHANGED OIL PRESSURE SWITCH BUT LIGHT STILL FLICKERS ON HAPPENS WHEN CAR IS IDLEING AT STOP LIGHTS ON CITY STREET

NHTSA ID
10968329
Incident
Mar 3, 2017
Mileage
112,786 mi
Seat belts
Filed Aug 4, 2016

SEAT BELTS IN REAR ARE ALL LOCKING UP AND WILL NOT ALLOW FOR PASSENGERS IN BACK TO BE BUCKLED PROPERLY

NHTSA ID
10893318
Incident
Mar 11, 2014
Driver assistance
Filed Feb 15, 2016

THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH, WAS BEING ACCELERATED TO ENTER A HIGHWAY. DUE TO TRAFFIC, THERE WAS A LET OFF ON THE ACCELERATOR PEDAL TO ALLOW ANOTHER DRIVER TO MERGE, AND THE VEHICLE DID NOT RESPOND, INSTEAD IT CONTINUED TO ACCELERATE WITHOUT HAVING ANY DRIVER INPUT. BRAKES WERE APPLIED, AND THE VEHICLE REMAINED AT NEAR FULL POWER, AND THE DRIVER HAD TO APPLY BREAKS HARD TO SLOW, AND PULL OFF HIGHWAY. ATTEMPTS TO SHIFT THE VEHICLE INTO NEUTRAL RESULTED IN THE TRANSMISSION WANTING TO GO INTO REVERSE INSTEAD OF NEUTRAL. ONCE OFF THE ROAD, THE ENGINE WAS SHUT DOWN. WHEN RESTARTED, IT WAS STILL STUCK AT WIDE OPEN THROTTLE. SEVERAL ATTEMPTS TO UNSTICK FAILED. AFTER IT REMAINED OFF A SHORT TIME, AND THE ACCELERATOR PEDAL OPERATED, IT RETURNED TO NORMAL. A SHORT TIME LATER WHILE TESTING IN THE PARKING LOT, THE PROBLEM RECURRED. FURTHER INVESTIGATION LEADS ME TO BELIEVE IT MAY BE RELATED TO THE CRUISE CONTROL, AS THE ISSUE APPEARED TO BE ELECTRONIC IN NATURE, AS THE OPERATION OF THE THROTTLE CABLE WITH THE VEHICLE OFF SHOWED NO EVIDENCE OF ANY SORT OF STICKINESS OR UNUSUAL RESISTANCE. CRUISE CONTROL UNIT WAS UNPLUGGED, AND THE VEHICLE TESTED. THE PROBLEM DID NOT RECUR AT THIS TIME. I DROVE IT HOME LATER THAT NIGHT IN LIGHT TRAFFIC. THE VEHICLE WILL BE TAKEN TO A SHOP TO EVALUATE DAMAGE CAUSED WHEN TRYING TO SHIFT INTO NEUTRAL TO AVOID ACCIDENT, AND SEE IF A ROOT CAUSE CAN BE DETERMINED. AS THERE ARE SEVERAL OTHER SIMILAR INCIDENTS OF THIS TYPE I BELEIVE IT MAY BE A MANUFACTURERS DEFECT. THIS IS A LOW MILEAGE VEHICLE WITH APPROXIMATELY 75,000 MILES. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT SHOULD BE THOROUGHLY INVESTIGATED AND A RECALL ISSUED, REGARDLESS OF AGE, AS THIS COULD CAUSE ADDITIONAL INJURIES OR FATALITIES.

NHTSA ID
10826140
Incident
Feb 12, 2016
Mileage
75,000 mi
Powertrain (other)
Filed Nov 23, 2015
Crash reported

THE ACCELERATOR WAS STUCK AND RIVING UP AND BRAKES ETC. DID NOT WORK. RAN INTO A SIDEWALK SO IWOULD NOT HIT THE PERSON IN FRONT OF ME.A CITY STREET GOING STRAIGHT.

NHTSA ID
10806401
Incident
Nov 21, 2015
Mileage
106,000 mi
BrakesSuspension
Filed Dec 28, 2014

AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD TO PURCHASE A NEW COIL FOR $530.45 WHICH SEEMS EXCESSIVE. THIS ENDED UP BEING A $733.00 REPAIR. *TR

NHTSA ID
10668546
Incident
Jan 13, 2014
Mileage
88,165 mi
Other / unspecifiedSuspension
Filed Aug 26, 2014

DRIVER'S SIDE FRONT COIL SPRING BROKE, AND PUNCTURED THE FRONT TIRE. I WAS JUST BEGINNING TO BACK OUT OF MY DRIVE-WAY. I HAD TO HAVE THE CAR TOWED TO THE SHOP. HAD BOTH FRONT SPRINGS AND THE TIRE REPLACED. LUCKILY IT DID NOT HAPPEN WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. *TR

NHTSA ID
10628384
Incident
Aug 5, 2013
Mileage
140,000 mi
Driver assistance
Filed Oct 3, 2012
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT ATTEMPTED TO DECELERATE HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN CRASHED INTO A WALL AND SUSTAINED INJURIES TO HER KNEE AND BACK. THERE WAS A POLICE REPORT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT DESTROYED BUT THE AIR BAG WARNING LIGHT ILLUMINATED A FEW DAYS AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10478507
Incident
Jul 25, 2012
Mileage
110,000 mi
Driver assistance
Filed Aug 4, 2011

TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL ABRUPTLY TRAVELED TO THE FLOORBOARD UPON ENGAGING AND REMAINED IN A STUCK POSITION. THERE WERE NUMEROUS ATTEMPTS TO RELEASE THE ACCELERATOR PEDAL WHICH FAILED. THE VEHICLE WOULD NOT STOP WHEN PRESSURE WAS APPLIED TO THE BRAKES. ONCE THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, THE SPEED BEGAN TO REDUCE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO RELEASE THE STUCK ACCELERATOR PEDAL AND RESUMED NORMALLY FOR A BRIEF MOMENT AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE UNINTENDED ACCELERATION. THE FAILURE MILEAGE WAS 66,000. UPDATED 08/31/11*LJ THE CONSUMER WAS INFORMED THE THROTTLE BODY CABLE WAS NO LONGER BEING MANUFACTURED. UPDATED 09/09/11

NHTSA ID
10417003
Incident
Jul 31, 2011
Mileage
66,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

041601

ENGINE AND ENGINE COOLING

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

042421

SEAT BELTS:FRONT:RETRACTOR

SAFETY BELT RETRACTION SPEED. *TT

18426

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

AM FM AND CELLULAR PHONE RECEPTION INTERFERENCE . *EH

18383

ELECTRICAL SYSTEM

AM/FM AND CELLULAR PHONE RECEPTION INTERFERENCE - SERVICE TIP. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04189

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lincoln Continental by model year
YearComplaintsRecallsInvestigationsIssue Index
2020720—
2019323054.7
2018182053.5
2017744055.9
2002Viewing331042.1
2001322044.0
2000634261.9
1999423260.9
1998722052.5
1997962047.3
1996483048.2
1995702257.4
19941905258.0
19931214556.8
19921263859.2
19912033764.2
19901585665.1
19891585866.7
19888491168.2
1987916—
1986854—
1985152370.0
1984622—
1983231—
1982121—
1981100—
1980010—
1979220—
1978100—
1977111—
1976010—
1975130—
1974010—
1969010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.