2000 Ford Expedition Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Ford Expedition, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical21219.8%
- Tires & wheels17616.4%
- Engine14413.5%
- Driver assistance12611.8%
- Visibility726.7%
- Suspension635.9%
- Body & structure474.4%
- Airbags353.3%
- Brakes333.1%
- Steering302.8%
- Transmission302.8%
- Other / unspecified232.1%
- Interior & seats212.0%
- Fuel system191.8%
- Exterior lighting151.4%
- Powertrain (other)100.9%
- Seat belts90.8%
- Heating & air conditioning50.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2000 Ford Expedition. The contact stated that the vehicle would not start-up. The contact attempted to jump start the vehicle with assistance, but he was not successful. The check engine warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 300,000.
MY 2000 FORD EXPEDITION WAS PARKED AT MY JOB PARKING LOT FOR 3HRS, WHEN IT CAUGHT FIRE UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER, DRIVERS SIDE, NEAR THE FIREWALL. I CONTACTED FORD MOTOR COMPANY, BBB, AND CONSUMER AFFAIRS, WHICH ALL ATTEMPTS WERE IGNORED.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE TREAD IS SEPARATING FROM THE TIRE ON ALL FOUR TIRES. THERE IS ABOUT 30K ON THE TIRES WHICH HAVE A 70K MILE WARRANTY. THE SAME TIRE ALTHOUGH DIFFERENT SIZE ARE RECALLED FOR THE SAME ISSUE.
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION EQUIPPED WITH GOOD YEAR TRACKER2 TIRES, SIZE: P265-70-R17 (SERIAL NUMBER: 48570555000). THE CONTACT STATED THAT ALL FOUR TIRES WOULD CONSTANTLY LOSE AIR, CAUSING THE TIRES TO BECOMES FLAT WITHOUT WARNING. THE TIRES WERE REPLACEMENT TIRES. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE TWO TIRES WERE REPLACED, HOWEVER THE FAILURE ALSO OCCURRED WITH THE REPLACEMENT TIRES. THE TIRE FAILURE MILEAGE WAS 11,000 AND THE VEHICLE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 165,713. UPDATED 8/15/13 *CN THE CONSUMER STATED HE HAD TO REPLACE THE TIRES AFTER 1 1.2 YEARS. DURING THAT TIME PERIOD, SHE EXPERIENCED TEN TIRE INCIDENTS.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2000 Ford Expedition. The contact stated that the vehicle would not start-up. The contact attempted to jump start the vehicle with assistance, but he was not successful. The check engine warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 300,000.
MY 2000 FORD EXPEDITION WAS PARKED AT MY JOB PARKING LOT FOR 3HRS, WHEN IT CAUGHT FIRE UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER, DRIVERS SIDE, NEAR THE FIREWALL. I CONTACTED FORD MOTOR COMPANY, BBB, AND CONSUMER AFFAIRS, WHICH ALL ATTEMPTS WERE IGNORED.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
On XXX my 2000 Ford Expedition caught on fire at around 2am. It had not been driven or turned on since XXX, and was sitting parked that whole time. It was parked in the parking lot of my apartment building, right outside of my unit. I was woken up by a loud pop which I believe was the tire exploding, and the flames were tall enough to see outside my second story bedroom window. My entire apartment building was evacuated by the fire department, and some doors were kicked in by them, including mine. After they put the fire out, the fire inspector looked for two hours to determine a cause and were only able to determine that the fire started under the hood, on the drivers side, close to the dashboard area. The vehicle was completely totaled in the fire, and my other car parked next to it was damaged from the fire as well, and the apartment building had a lot of damage from the fire and heat spreading to it. Multiple residents were displaced for a few days at the advice of the fire department, to let units air out from the carcinogenic fumes. The vehicle has been towed and signed over to AutoMoto Salvage yard. I was researching what could have started this fire and found this article where the NHTSA investigated over 600 spontaneous Ford vehicle fires including year 2000 Ford Expeditions, caused by cruise control deactivation switches, which are located in the same place under the hood that the fire department determined my fire originated. [XXX] My vehicle was not listed in any recall, but that article states that over 200 vehicles that caught fire were not either. I'm unsure if the salvage yard still has it available for inspection. It has not been reproduced or confirmed by a dealer. It was inspected by the fire department and police department - insurance did not do their own inspection. There were no warning signs and the vehicle was running like normal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CRUISE CONTROL SWITCH UNDERNEATH THE HOOD THAT WAS CONNECTED TO THE BRAKE MASTER CYLINDER CAUGHT ON FIRE. THE CONTACT STATED THAT THE IGNITION WAS OFF AT THE TIME. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THERE WAS BRAKE FLUID COMING OUT OF THE CRUISE CONTROL SWITCH. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE DRIVING THIS EXPEDITION I BEGAN NOTICING STRANGE INTERMITTANT ELECTRICAL BEHAVIOR LIKE THE WINDSHIELD WIPERS NOT WORKING, RADIO TURNING OFF, WINDSHIELD WASH LIGHT BLINKING, AND 4X4 LIGHT BLINKING. SEVERAL TIMES IN THE MIDDLE OF THE NIGHT I'D NOTICE THAT THE HEADLIGHTS WOULD COME ON ON THEIR OWN. ALSO THE AIR RIDE WOULD TURN ON AND OFF WHILE THE CAR WAS OFF, AND THE HEATER FAN WOULD ALSO COME ON. THIS WOULD KILL THE BATTERY. SEVERAL TIMES WHILE DRIVING THE 4X4 WOULD TURN ON IN THE LOW GEAR MAKING IT DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS THE STARTER WOULD TURN ON WHILE THE CAR WAS ALREADY RUNNING. I REPLACED THE GEM MODULE AND HAD THE WINDSHIELD RESEALED SEVERAL TIMES, BUT AFTER JUST A FEW MONTHS THE PROBLEMS WOULD RECUR. THE FINAL NAIL IN THE COFFIN WAS WHEN THE STARTER KICKED ON WHILE RUNNING AND IT TOOK A MINUTE TO GET THE CAR SAFELY STOPPED. I COULD SMELL SMOKE FROM THE BURNED UP STARTER MOTOR. THE EXPEDITION HAS SAT FOR 1.5 YEARS AS I AM UNABLE TO SELL IT AND AM UNWILLING TO PUT ANY ADDITIONAL MONEY TO FIX THIS LEMON.
WHEN IT RAINS REAL HEAVY IT LEAKS THROUGH THE SUNROOF THROUGH THE WALL ON THE SIDE OF THEODORE WITH IS CONNECTED TO THE WINDOW
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE INTAKE MANIFOLD NEEDS TO BE REPLACED MY MECHANIC TOLD ME AND IT LEAKS ANTI
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 5 MPH, AN UNKNOWN NOISE EMITTED FROM THE REAR DRIVER SIDE OF THE VEHICLE AND IT BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRAILING ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY 2000 FORD EXPEDITION WAS PARKED AT MY JOB PARKING LOT FOR 3HRS, WHEN IT CAUGHT FIRE UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER, DRIVERS SIDE, NEAR THE FIREWALL. I CONTACTED FORD MOTOR COMPANY, BBB, AND CONSUMER AFFAIRS, WHICH ALL ATTEMPTS WERE IGNORED.
MY TRUCK HAS BEEN RUNNING FINE WITH NEW PARTS ON IT. I WENT TO MY FRIEND'S HOUSE WENT IN TO SWITCH MY LAUNDRY, LOOKED OUT HER WINDOW AND MY WAS ON FIRE!! TRUCK OFF AND KEYS WERE NOT IN IGNITION AND IT WAS PARKED IN A DRIVEWAY UNDER A CARPORT. IT POSED NO PROBLEMS ON THE WAY OVER THERE, NO SMELLS, NO SOUNDS, NO NOTHING. AND THEN BAM! HOOD SHOOTING OUT FLAMES.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
ODOMETER BLANKS OUT NO DIGITAL READ OUT FOR MILEAGE, SEATS ARE TORN BADLY DON'T USE OR DRIVE THAT OFTEN 1 OR TWICE A WEEK IT HAS ONLY 145K MILES. NOW, THE AIR LINE HAS BEEN REPLACED AND IT LOW IN REAR WITH COMPRESSOR CAN'T FIND LEAK AND BELIEVE THE AIR BAGS WILL NEED REPLACED TRYING TO FIND OUT WHERE ISSUE IS AND NO WARNING LIGHT THIS TIME ON DASH LIKE USUAL. *TR
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACTS VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. PAM...UPDATED 07/02/14 *BF NO AMENDED TEXT. 07.03.14
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CRUISE CONTROL SWITCH UNDERNEATH THE HOOD THAT WAS CONNECTED TO THE BRAKE MASTER CYLINDER CAUGHT ON FIRE. THE CONTACT STATED THAT THE IGNITION WAS OFF AT THE TIME. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THERE WAS BRAKE FLUID COMING OUT OF THE CRUISE CONTROL SWITCH. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
THROTTLE FEELS LIKE ITS STICKING. THE BREAKS FEEL LIKE THEY GET HARDER THE LONGER YOU DRIVE OR USE THEM. ITS BEEN EXTREMELY COLD THE LAST FEW WEEKS (AIR TEMP OF -28F LOWS TO -3F FOR HIGHS). YOU LET OFF THE BREAK FROM A STOP SIGN OR STOP LIGHT AND IT WILL SUDDENLY ACCERLERATE BY ITSELF. SEEMS TO HAPPEN ANYTIME AFTER 40MPH, EVEN IF YOU SLOW BACK DOWN TO 10-15MPH IT WILL ACCELERATE BACK UP ON ITS OWN, UP TO AS FAST AS 65MPH!) I NEED TO DOWNSHIFT AND RIDE BRAKES (WHICH ARE HARD AS A ROCK!!!) TO KEEP IT FROM EXCELLING THOUGH TOWN AND TO TRY TO KEEP THE RPMS AT BAY. WHEN COMING TO A STOP AND TURNING ITS HARD TO STEER AND IT MAKES JUMPY/JERKY MOVEMENTS FORWARD WHEN BRAKES ARE APPLIED. WHEN VEHICLE COMES TO A STOP THE RPMS SKYROCKET UNTIL YOU SHUT DOWN THE ENGINE. IF YOU HAVN'T GIVEN IT ENOUGH TIME BEFORE YOU START IT AGAIN, THE ENGINE AND RPMS SOAR UP AGAIN. THINGS WE'VE TRIED WITH NO LUCK ARE, DISENGAGING THE CRUISE CONTROL, REPLACING THE SPRING UNDER HOOD WHERE THE THROTTLE CABLE IS. THOUGHT MAYBE IT WAS STRETCHED AND NOT DEPRESSING FULLY TO ALOW DECELERATION. AFTER THAT WE REPLACED THE THROTTLE BODY ITSELF. AGAIN, NO LUCK ON TEST DRIVE. YOU CAN HEAR A CLICK/PING IN THE PEDAL AND SEE IT COME UP ONCE TRUCK IS IN PARK, GIVE IT TIME. PEDAL SEEMS TO BE PARTIALLY DEPRESSED AND THERE IS PLAY. HAVE TRIED TO STICK FOOT UNDER THE PEDAL TO TRY AND GET IT TO DISENGE. WORKED THE FIRST FEW TIMES THAT'S ALSO WHY THOUGHT IT WAS THE SPRING. NO LONGER WORKS TO DO THAT. CAN SEEM TO HEAR A DIFFERENCE EITHER IN MOTOR OR TRANY, ACTING AS IF IT'S WORKING HARDER WHEN IT SEEMS TO TAKE CONTROL OF ITSELF. STARTED HAPPENING 12-24-17. BEEN TO THE SHOP MANY TIMES WITH NO ANSWERS AS TO WHY THIS IS HAPPENING. IT'S VERY SCARY AND DANGEROUS! AFTER READING ABOUT ALL THE OTHERS THIS IS HAPPENED TO ITS HARD TO IMAGINE THAT THERE HASN'T BEEN A RECALL OR AT THE VERY LEAST AN ANSWER YET!
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2000 Ford Expedition. The contact stated while driving 30 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to prevent oversteering. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was repaired, but the failure reoccurred because the aftermarket replacement part was too short. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 315,000.
I WAS DRIVING THE DOWN THE STREET GOING TO WAL-MART ON PENDLETON PIKE IN INDIANAPOLIS INDIANA THE CAR SHIFTED FROM DRIVE TO NEUTRAL ON ITS OWN. I SHIFTED IT BACK IN GEAR DROVE ON TO WAL-MART THEN TO WENT TO ALDIS. WHEN I CAME OUT OF ALDIS ALSO ON PENDLETON PIKE THE CAR WOULDN'T COME OUT OF PARK WITHOUT KEY BEING IN ACC POSITION FOOT ON BRAKE AND PLAYING WITH GEARSHIT FOR APPROX 15 MINS IT WAS LOCKED. THEN THE POWER WINDOWS ALSO WENT OUT IN THE SAME TIME THAT THIS ALL HAPPENED. NOW MY CAR WILL NOT GO INTO GEAR WITHOUT MESSING WITH GEARSHIFT FOR SEVERAL MINUTES AND MESSING WITH IGNITION SWITCH MUTIPLE TIMES BEFORE I CAN GET CAR INTO MOTION.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT WAS SHIFTING THE VEHICLE INTO REVERSE WHEN A SCREW DETACHED FROM THE STEERING COLUMN AND THE VEHICLE WOULD NOT MOVE IN REVERSE. THE VEHICLE WAS THEN SHIFTED INTO PARK BUT CONTINUED TO MOVE FORWARD. THE DRIVER ENGAGED THE PARKING BRAKE AND SHUT THE VEHICLE OFF. HE THEN ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 215,000.
IN THE DAYS PRIOR I WOULD SOMETIMES HAVE TO MANIPULATE THE GEAR SHIFT (AUTOMATIC) IN ORDER TO START THE CAR. THE CAR WAS IN PARK ON THE FLAT PART OF MY DRIVEWAY WHEN I STEPPED INTO THE GARAGE FOR LESS THAN 10 SECONDS. THE CAR ROLLED AWAY DOING SEVERAL THOUSANDS OF DOLLARS IN DAMAGE TO MY VEHICLE AND TAKING OUT THE NEIGHBOR'S TREE AND LANDSCAPING. THE GENTLEMAN THAT HELPED ME CAN ATTEST THAT WHEN HE WENT TO BACK THE CAR UP - THE CAR WAS IN PARK AND HE HAD TO PHYSICALLY PUT IT IN REVERSE TO MOVE IT. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
BATTERY WILL NOT KEPT A CHARGER HAVE TO TAKE OFF CABLE WHEN CUTTING THE TRUCK OFF. LIGHTS NOT WORKING IN BACK ,NO PICK UP SPEED
5 PEOPLE IN MY VEHICLE DRIVING 55MPH ON I40 AROUND MIDNIGHT WHEN AIR SUSPENSION WENT OUT AND EVERYTHING IN THE DASH WENT CRAZY. THINGS CUTTING OFF AND ON MOVING BACKWARDS AND FORWARDS, WHEN I CUT IT OFF SO TO NOT DRIVE WITH AIR SUSPENSION DOWN IT WOULD NOT RESTART UNLESS YOU STARTED IT IN NEUTRAL BUT THE BATTERY KEPT DYING AND EXPLODED DRIVING TO SHOP,.GOT ANOTHER BATTERY, IT EXPLODED TO. NOTHING ELECTRICAL WORKED. DOOR LOCKS, WINDOWS,SPEEDOMETER, STEREO WOULDN'T COME ON THEN WOULD COME ON BY ITSELF, LIGHTS TO. AIR SUSPENSION WOULD NOT WORK, BEEN IN THE SHOP TWICE. FIRST TIME THEY DIDN'T KNOW WHAT WAS WRONG. THIS TIME THEY KNOW BUT I CAN AFFORD TO FIX IT. THE GEM MODULE AND FUSE BOX IS OVER 600.00 PLUS LABOR! IM DISABLED WITH A FIXED INCOME AND I HAVEN'T DRIVEN ANYWHERE SINCE FEB I CANT GET TO MY DOCTOR, GROCERY STORE, TO GET MEDICINE FOR HEART ATTACK AND OTHER DISABLING ILLNESSES. I CANT AFFORD ANOTHER CAR OR TO FIX MY EXPO. THIS COULD HAVE BEEN DANGEROUS I SURE NEED SOME HELP WITH THIS.ELECTRICAL SYSTEM FAILURE NHTSA PRELIMINARY EVALUATION #PE05033 STATUS:CLOSED DATE OPENED:JUNE 15, 2005 DATE CLOSED: OCTOBER 13, 2005 RECALL: NO RECALL ISSUED COMPONENT(S): ELECTRICAL SYSTEM EQUIPMENT:ELECTRICAL VISIBILITY:WINDSHIELD SUMMARY: ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.NHTSA: FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA INVESTIGATION#PE05033. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
ODOMETER BLANKS OUT NO DIGITAL READ OUT FOR MILEAGE, SEATS ARE TORN BADLY DON'T USE OR DRIVE THAT OFTEN 1 OR TWICE A WEEK IT HAS ONLY 145K MILES. NOW, THE AIR LINE HAS BEEN REPLACED AND IT LOW IN REAR WITH COMPRESSOR CAN'T FIND LEAK AND BELIEVE THE AIR BAGS WILL NEED REPLACED TRYING TO FIND OUT WHERE ISSUE IS AND NO WARNING LIGHT THIS TIME ON DASH LIKE USUAL. *TR
DRIVES SIDE DOOR DOES NOT LOCK THE DOOR. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL, THE FUEL NOZZLE WOULD CONSTANTLY CLICK OFF. AFTER REMOVING THE FUEL FILLER TUBE, THE CONTACT DISCOVERED THAT THE FUEL FILLER SCREEN WAS CLOGGED WITH PLASTIC DEBRIS FROM THE INNER LINING OF THE FILLER TUBE. THE CONTACT INDICATED THAT THE DEBRIS HAD ALSO CLOGGED UP THE FUEL FILTERS AND CAUSED THE ENGINE TO SPUTTER AND HESITATE WHILE DRIVING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
JUST STOPPED AT STOP LIGHT, PULLED AWAY AND HEARD A SMALL POPPING NOISE, SLOWED DOWN TO TURN CORNER TO TRY TO PULL OVER AND LOOK AND VEHICLE STARTED POPPING LIKE A POPCORN POPPER. THOUGHT IT WAS MUFFLER(S). GOT UNDER CAR TO LOOK NOTHING WRONG THERE, PROCEEDED TO GO BACK HOME. ( LESS THAN 5 BLOCKS AWAY) DRIVING ON (COASTING) ONLY USING GAS PEDAL TO MAKE IT INTO DRIVEWAY. GOT UNDER HOOD AND SEEN SPARK PLUG LAYING ON ENGINE, COIL LOOING LIKE IT HAD CAUGHT FIRE. REPLACED WIRE, PLUG AND PUT A HELIX COIL ON IT. DROVE FOR ABOUT A MONTH. SAME THING HAPPENED AGAIN. HAD MECHANIC "RETHREAD" THE HEAD AND USE "SLEEVE". THIS LASTED ABOUT ANOTHER MONTH. HAD TO REPLACE IT 3 MORE TIMES (ALWAYS THE SAME PLUG THAT POPPED OUT) UNTIL AUGUST 2 WHEN IT DIDN'T EVEN MAKE IT OUT OF MY DRIVEWAY BEFORE IT POPPED AGAIN. NOW IT IS SITTING IN MY DRIVEWAY, A 5100 POUND "LAWN ORNAMENT" NOT LOOKING FORWARD TO REPLACING THE HEAD. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY TRUCK HAS BEEN RUNNING FINE WITH NEW PARTS ON IT. I WENT TO MY FRIEND'S HOUSE WENT IN TO SWITCH MY LAUNDRY, LOOKED OUT HER WINDOW AND MY WAS ON FIRE!! TRUCK OFF AND KEYS WERE NOT IN IGNITION AND IT WAS PARKED IN A DRIVEWAY UNDER A CARPORT. IT POSED NO PROBLEMS ON THE WAY OVER THERE, NO SMELLS, NO SOUNDS, NO NOTHING. AND THEN BAM! HOOD SHOOTING OUT FLAMES.
TRIED TO START WITH KEY OUT OF THE IGNITION. LIGHTS WOULD NOT TURN OF. HAD TO DISCONNECT THE BATTERY. THIS WOULD BE LIFE THREATENING IF HAPPENED IN A CLOSED GARAGE
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY CAR SHUTS OFF RANDOMLY AS I'M DRIVING. I'VE HAD MECHANICS LOOK AT IT AND SEE NOTHING WRONG. THERE ARE NO CODES COMING UP EITHER.
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE VEHICLE STARTED TO ROLL AWAY IN REVERSE. THE CONTACT WAS ABLE TO JUMP BACK INTO THE VEHICLE AND APPLY THE EMERGENCY BRAKE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE CONTACT STATED IT WAS DIFFICULT TO SHIFT THE VEHICLE INTO PARK. THE FAILURE MILEAGE WAS 162,835.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE INTAKE MANIFOLD NEEDS TO BE REPLACED MY MECHANIC TOLD ME AND IT LEAKS ANTI
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE OPERATING THE PASSENGER SIDE SEAT BELTS ON THE SECOND AND THIRD ROW SEATING, THE CONTACT NOTICED THE SEAT BELT RETENTION SYSTEMS WERE NOT FUNCTIONING. THE SEAT BELTS WOULD NOT TIGHTEN AND HOLD IN PLACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 102,000.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR CONDITIONING FAILED. THE CONTACT HAD THE COMPRESSOR AND ALL OF THE AIR CONDITIONING UNIT COMPONENTS REPLACED, BUT TO NO AVAIL. THE MECHANIC THAT PERFORMED THE REPAIRS STATED THAT A RELAY CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 196,000. *TR
PROBLEMS WITH HEADLIGHTS BLOWING OUT, REPLACED BULB, STILL NO HIGH BEAM. LIGHTS COMPLETELY WENT OUT ONE NIGHT. HAD TO HAVE FAMILY MEMBER FOLLOW ME HOME. BATTERY DETACHED TO GET LIGHTS INSIDE OFF. LIGHTS ORIGINALLY WENT OFF WHEN I PLUGGED MY CELL PHONE IN FOR CHARGING; SOMETHING THAT I HAVE ALWAYS DONE IN MY PRIOR VEHICLES. VEHICLE CUTTING OFF, SHOP STATES THAT IT IS DUE TO PROBLEM WITH EMISSION. AC RUNS HOT WHEN VEHICLE KEEP TURNING OFF. VEHICLE ACCELERATION IS BAD. VEHICLE EVEN WHEN RUNNING ON INTERSTATE APPEAR TO BE HAVING DIFFICULTY MAINTAINING SPEED, APPEARS TO BE WANTING TO CUT OFF. VEHICLE CUTS OFF IN MIDDLE OF TRAFFIC FOR NO PARTICULAR REASON. STARTED PUTTING PREMIUM GAS, BUT GAS SMELLS ARE BAD WHEN I RUN VEHICLE IN GARAGE TO WARM UP. SHOP THINKS THAT ONCE CHARGE AC MAY IMPROVE. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .