2014 Ford Expedition Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Ford Expedition, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)3234.4%
- Electrical1314.0%
- Engine1010.8%
- Driver assistance77.5%
- Airbags77.5%
- Body & structure66.5%
- Seat belts44.3%
- Visibility33.2%
- Suspension33.2%
- Interior & seats22.2%
- Brakes22.2%
- Transmission22.2%
- Other / unspecified22.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I bought this 2014 ford expedition. I didn't know at the time the Triton 5.4 had a transmission Lead Frame defect. I asked them to cover it under NHTSA 26V237 but they refused because they dsaid it wasn't part of the recall although this vehicle shares the same exact components. I also asked them to cover it under Safety Recall 26S28. I ended up having to pay $1842.00 to get this fixed.
While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower speed. Transmission would not select proper gear which made it difficult to proceed to a safe pull-off point. After restarting the vehicle, the situation repeated itself several times while attempting to drive home. Reoccurring problems include rapid deceleration and high engine revs when transmission suddenly shifts at high speeds, or stalling & lack of acceleration when transmission shifts improperly at low speeds (which makes moving the vehicle safely from the roadway difficult). Researching the problem, it appears to be an issue with the leadframe internal to the 6R80 transmission. Apparently there are safety recalls for other Ford SUVs and trucks with the same leadframe part all related to unexpected transmission shifts.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my car came to a screeching halt. Complete loss of power, and am VERY lucky it did not create a major pile up on the highway! Had to "bunny" hop it over 4 lanes of traffic and barely survived the most terrifying experience of my life. Had it towed and the mechanic shop said the throttle body/actuator had magnetic problem which is VERY common, ARE YOU KIDDING ME?! But there are no recalls on it, and they had to replace the entire unit, and now I am scared to death to drive the vehicle ever again. I am also very lucky it did not happen on snow, ice, or rain!!!!! SO DANGEROUS and SO SCARY!!!! And I could barely hop it out of oncoming traffic.... How can a vehicle go from 80MPH to ZERO in .02 seconds due to a faulty part and there is no recall???? SO GRATEFUL TO BE ALIVE!!!! Ford needs to take some responsibility before there are deaths from a very simple preventative measure due to a part completely failing. After looking it up online I read hundred's of people having the same issue.
The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 212,000.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my car came to a screeching halt. Complete loss of power, and am VERY lucky it did not create a major pile up on the highway! Had to "bunny" hop it over 4 lanes of traffic and barely survived the most terrifying experience of my life. Had it towed and the mechanic shop said the throttle body/actuator had magnetic problem which is VERY common, ARE YOU KIDDING ME?! But there are no recalls on it, and they had to replace the entire unit, and now I am scared to death to drive the vehicle ever again. I am also very lucky it did not happen on snow, ice, or rain!!!!! SO DANGEROUS and SO SCARY!!!! And I could barely hop it out of oncoming traffic.... How can a vehicle go from 80MPH to ZERO in .02 seconds due to a faulty part and there is no recall???? SO GRATEFUL TO BE ALIVE!!!! Ford needs to take some responsibility before there are deaths from a very simple preventative measure due to a part completely failing. After looking it up online I read hundred's of people having the same issue.
The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that the check engine and Advancetrac warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission lead frame needed to be replaced. The contact researched and was became aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 148,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower speed. Transmission would not select proper gear which made it difficult to proceed to a safe pull-off point. After restarting the vehicle, the situation repeated itself several times while attempting to drive home. Reoccurring problems include rapid deceleration and high engine revs when transmission suddenly shifts at high speeds, or stalling & lack of acceleration when transmission shifts improperly at low speeds (which makes moving the vehicle safely from the roadway difficult). Researching the problem, it appears to be an issue with the leadframe internal to the 6R80 transmission. Apparently there are safety recalls for other Ford SUVs and trucks with the same leadframe part all related to unexpected transmission shifts.
While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at zero miles. Sometime the tire indicator will turn on as well. This may/may not reset when the vehicle turns off and back on. Other times the vehicle will stick in first gear when leaving from a stop. It will also stick in 3rd or 4th gear as well. There have been times where it seems to stick like it was on cruise control but will disengage when the brake it tapped. This all occurs anywhere between a stop position and 50 MPH. The problem has been confirmed by a shop as the "Molded lead Frame" in the 6r80 transmission.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TRAVELING APROX 45-50 MPH ON HIGHWAY WHEN A SUBURBAN PULL OUT IN FRONT OF WITH ABOUT 55 FEET AND I HIT THE TRAILER THEY WERE PULLING HEAD ON AND THEN IT SPUN ME SIDEWAYS AND INTO A 5 FT DEEP DITCH AND CAME TO ABRUPT STOP FROM THE FRONT NOSE DOWN. NONE OF OUR AIRBAGS DEPLOYED, FOR EITHER MYSELF OR MY PASSENGER. WE WERE BOTH TAKEN BY AMBULANCE AND SUSTAIN CONTUSIONS, BACK AND NECK INJURIES.BOTH VEHICLES WER EIN MOTION AND IT OCCURED ON A HIGHWAY WITH A SPEED LIMIT OF 55 AND I HAD THE RIGHT OF WAY, THEY PULLED OUT FROM A SIDE ROAD.
TRAFFIC ON HWY CAME TO A SUDDEN STOP FROM AROUND 60 MPH. I APPLIED THE BRAKES VERY HARD AND CAME TO A SAFE STOP. THE VEHICLE BEHIND ME DID NOT STOP AND REAR ENDED ME AT A HIGH RATE OF SPEED. THERE WERE 3 PASSENGERS IN MY VEHICLE, ALL WEARING SEATBELTS, AND NOT A SINGLE AIRBAG WENT OFF!!! THE SENSORS TO PREVENT CAR FROM STARTING AFTER AN ACCIDENT ACTIVATED AND CAR WOULD NOT START. BECAUSE MY FOOT WAS FIRMLY ON THE BRAKE STILL AT TIME OF IMPACT, THERE WERE NO LIFE THREATENING INJURIES, BUT WERE SOME INJURY. THE NYS POLICE AT THE SCENE WERE SURPRISED THE AIRBAGS DID NOT GO OFF.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Minor side impact. All repairs were make and no issues noted
The contact owns a 2014 Ford Expedition. The contact stated that while at the car wash, the running boards extended downward and fractured. The contact stated that the running boards failed to retract as intended. The contact stated that while driving at various speeds, the running boards were extending and retracting independently. The contact engaged the running boards to extend down. The contact stated that the front driver's side window became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who repaired the window motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Both my third row seat belts, driver and passenger side, have come unstitched. Luckily we were not needing them, my son was buckling up at the time of failure. I have an extended warranty on the car from Ford and was told they cover the second row seat belts but not the third row.
The contact owns a 2014 Ford Expedition. The contact stated the front passenger’s side seat belt sensor and rear seats seat belt sensors were inoperable. The contact stated that the seat belt warning light failed to illuminate with a passenger seated in the front passenger’s seat without the seat belt securely fastened. The driver's side seat belt alarm operated correctly. The contact had taken the vehicle to a local dealer who could not duplicate the failure with the alarm. The contact was informed that the vehicle was not equipped with a front passenger’s side seat belt sensor alarm. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 51,519.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 212,000.
The contact owns a 2014 Ford Expedition. The contact stated that while at the car wash, the running boards extended downward and fractured. The contact stated that the running boards failed to retract as intended. The contact stated that while driving at various speeds, the running boards were extending and retracting independently. The contact engaged the running boards to extend down. The contact stated that the front driver's side window became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who repaired the window motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
IN 2015 LEFT FRONT STRUT FOUND TO BE LEAKING AT 3/3/2015 AT APPROX 10,00 MILES REPLACED UNDER WARRANTY BUT ONLY THAT STRUT.. IN 2016 BOTH REAR STRUTS FOUND LEAKING AT 25,000 MILES. BOTH REPLACED UNDER WARRANTY. 3/3/2019 AT 45,00 MILES RIGHT FRONT STRUT FOUND LEAKING. MECHANIC NOTED OK TO GO TO NEXT OIL CHANGE. (/16/20 RT FRONT STRUT STILL FOUND LEAKING BUT LITTLE PROGRESSION. DECIDED TO WAIT UNTIL 20121 AS NO ACCELERATED TIRE WEAR NOTED OVER THE LAST YEAR. FORD SHOULD HAVE REPLACED ALL STRUTS UNDER WARRANTY WHEN THE LEFT FRONT AND BOTH REARS WERE FOUND LEAKING.. PHOTOS NOT CLEAR TO ME.
OUR 2014 FORD EXPEDITION HAS DEFECTIVE SHOCK ABSORBERS WHICH LEAK OIL. ON 4/21/17, WITH 21,132 MILES ON THE ODOMETER, THE FORD DEALER REPLACED THE LEFT FRONT SHOCK ABSORBER, WHICH WAS LEAKING OIL, UNDER WARRANTY. ON 11/17/17 THE FORD DEALER, WITH 27,000 MILES ON THE ODOMETER, REPLACED THE RIGHT FRONT AND RIGHT REAR SHOCK ABSORBERS WHICH WERE BOTH LEAKING OIL. THIS WAS DONE BECAUSE THE VEHICLE DID NOT PASS VIRGINIA SAFETY INSPECTION AND WAS ALSO DONE UNDER WARRANTY. NOW, ON 4/30/20 WITH 49,851 MILES ON THE ODOMETER, THE RIGHT REAR SHOCK ABSORBER, WHICH WAS REPLACED BY THE FORD DEALER AT 27,000 MILES, IS LEAKING OIL. SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY, A LOCAL GARAGE IS REPLACING THE RIGHT REAR SHOCK ABSORBER. THE FORD MOTORCRAFT SHOCK ABSORBERS USED ON THIS MODEL VEHICLE ARE OBVIOUSLY DEFECTIVE. THIS VEHICLE HAS ALWAYS BEEN USED HIGHWAY USE ONLY AND NEVER FOR ANY OFF-ROAD USE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN I PURCHASED THE CAR WE NOTICED THAT THE CARPET IN THE DRIVER WHEEL WELL WAS CUT SHORT. AT THAT TIME IT DID NOT CAUSE A HAZARD BUT OVER TIME AND MANY VISITS TO THE DEALER IT HAS FOLDED OVER IT ITSELF AND IS BECOMING DANGEROUS. FORD HAS LOOKED AT IT SEVERAL TIMES AND ACKNOWLEDGED IT AS A PROBLEM BUT SAID THAT SINCE IT IS AFTER THE WARRANTY PERIOD, THEY WILL NOT FIX IT. THIS CAN POSE A VERY DANGEROUS SITUATION AND ASKING THAT FORD MAKE THE REPAIR. ALSO THE PANEL ON THE SIDE OF THE CHAR IS FALLING OFF AND IS POSING A HAZARD TOO. THE DEALER SAID HE HAS SEEN THIS OFTEN AND SEEMS TO BE A PROBLEM. FORD IS NOT WILLING TO FIX IT EITHER.
OWN A 2014 FORD EXPEDITION. WHEN A PASSENGER IS SEATED IN THE FRONT PASSENGER'S SIDE SEAT, THE WARNING CHIME DOES NOT ACTIVATE WHEN THE PASSENGER'S SEAT BELT IS NOT LATCHED. THE VEHICLE WAS DIAGNOSED AND ROCHESTER FORD DEALER SERVICE STATED A PART WAS NOT PUT IT WAS OPTIONAL AND THEY DID NOT REPAIR IT. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN BUT REPORTED AT 12,000 MILES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the RPM increased rapidly, and the contact became aware that the vehicle had downshifted unintendedly, prompting the contact to pull over to the shoulder. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wheel speed sensor. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Two incidents resulting in minor collision. No injuries. Approaching traffic light applying brakes and accelerator is also engaged. I could not stop the vehicle. Repair man denied it could happen after first incident. No inspections made as far as i know. There is usually no warning lights or indicators on with this vehicle. I am terrified of this vehicle now. I have owned it for less than 2 months. I understand it was in a major (front and rear) accident in Atlanta area by a previous owner. Police report to be filed Monday morning. Both parties have Geico insurance. 1st incident at 46th and Division, Kentwood, MI doing test drive. 2nd incident at corner of Perryville and State, Rockford, IL returning to hotel.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the transmission downshifted to first gear unexpectedly, causing the rear tires to lock-up. The vehicle drove off the road into a ditch. The check engine warning light was illuminated. The contact had not sustained any injury and was able to drive to the nearby residence. The contact is an independent mechanic. The contact scanned the vehicle and retrieved DTC code: P1500, indicating a rear output speed sensor failure. The contact determined that the TCM needed to be replaced. The contact purchased the TCM from the dealer and replaced the TCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed 20 MPH. The failure was self-corrected but returned intermittently. The check engine warning light illuminated, and the failure became more persistent. The contact stated that while idling, the transmission was downshifting. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the TCM and engine had failed. The mechanic had stated the TCM needed to be flushed, and the computer system needed reprogramming. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 149,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHEEL NUTS WERE SWOLLEN AND HAD TO BE REPLACED. JUST A WEEK PRIOR I HAD A FLAT TIRE AND THE NUTS WERE REMOVED WITHOUT INCIDENCE. HAD THEY BEEN SWOLLEN AT THE TIME I WOULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD OUT OF TOWN FROM FAMILY/FRIENDS ALONE. THE TOW COMPANY, DUE TO COVID, COULD NOT TAKE ME TO WHERE MY CAR WOULD HAVE BEEN TOWED. LUCKILY, THE NUTS WERE ABLE TO BE REMOVED AT THE TIME OF FLAT.
LOW TIRE SENSOR KEPT GOING OFF. KEPT TAKING VEHICLE TO NORTH CASCADE FORD AND LES SCHWAB TIRE CENTERS TO HAVE SENSORS RESET AND TIRES CHECKED. DIFFERENT TIRES AT DIFFERENT TIMES WERE LOW. STARTED AT APPROXIMATELY 41000 MILES. ON OCTOBER 7,2017 FRONT DRIVER TIRE WAS COMPLETELY FLAT. AIRED IT UP AND WENT TO LES SCHWAB. AFTER CHECKING ALL 4 TIRES AND NOT FINDING ANY PROBLEM WITH THE TIRES, WHICH WERE PURCHASED AT LES SCHWAB THE TIRE TECHNICIAN FOUND THAT THREE OF THE FOUR WHEELS THAT CAME ON THE VEHICLE WHEN PURCHASED (PURCHASED NEW FROM NORTH CASCADE FORD) WERE CRACKED AND ALLOWING AIR FROM THE TIRES TO LEAK OUT. CALLED THE SERVICE DEPARTMENT AT NORTH CASCADE FORD AND THE ONLY RESPONSE WAS THE WARRANTY HAS EXPIRED, SUGGESTED A CALL TO FORD CUSTOMER SERVICE WHICH RESULTED IN A CONVERSATION WITH A PERSON WHO DID NOT DPEAK ENGLISH VERY UNDERSTANDABLY SAYING THEY WOULD FOCUMENT THE PHONE CALL. LES SCHWAB TIRE CENTER DID DOCUMENT THE CRACKED WHEELS ON THE INVOICE OF THE NEW WHEELS THAT WERE PURCHASED FROM THEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .