2018 Ford Expedition Fuel system Problems

The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline); however, the VIN was not included. Additionally, the dealer informed the contact that oil was leaking from the timing valve cover and the front struts. The dealer also informed the contact that the transmission lines were leaking. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,500.

NHTSA ID

11566092

Incident

Jan 2, 2024

Mileage

64,500 mi

Our 2018 Ford Expedition Max caught fire while on a test drive after repairs at Canby Ford. It completely caught fire and is a total loss. We were supposed to pick up the car an hour later. If our kids were in the car strapped into car seats, there may not have been enough time to get them out. They could have died. The mechanic who was driving saw the engine smoking and jumped out (he was at risk). The whole car was gone within 2-3 minutes. In my opinion it exploded as all the windows were blown out. The motor block melted, and the front end of the car is gone. There is a report with Canby Oregon Fire Department. Most people would assume it was overheating, get out and open the hood with their family still in the car. If that had happened people could have died. There were no check engine lights on when we took it to Ford. It was just close to the end of a warranty and there was an engine rattle we wanted fixed. Please come look at the car to investigate. It is at an independent insurance valuation company. I asked the manager of Canby Ford if he would report it to Ford Motor Company, he said no it would just go through their insurance. Ford needs to recall all of the expeditions so someone doesn't die in a fire. Ford already settled on the 2021 Ford Expedition and there are fires on older models and similar F150 Trucks. There are many reported fires without a recall. Please recall all the expeditions and investigate all the other Ford Vehicle fires swept under the rug. We don't want someone else to die due to a lack of action. The previous Ford Expedition settlement is not enough as it only covers 2021. If nothing is done, we plan to go public on the news with the photos, hopefully we can say NHTSA did something (or we can say NHTSA did nothing). Other families are at risk, they need to know to get out fast cause it could catch fire or explode. They need to not assume the engine is overheating (as I would have done 2 months ago) it could be on fire .

NHTSA ID

11549081

Incident

Sep 15, 2023

My vehicle has been making a very loud rattling sound upon starting. I reached out to the Ford service department about this and they said the cam phaser is failing but the customer satisfaction program has expired and they will no longer cover it. I never received a letter from Ford regarding this customer satisfaction program (I hadn't moved since buying the car, so it wasn't an address problem); they blamed the DMV and said they are the ones that mail out the letters and don't know why I didn't receive it. They quoted me $3,300 to fix it. I obviously can't afford that so I took my vehicle back and continued to drive it. Today the check engine light came on and I noticed my vehicle is sluggish to accelerate. Upon researching cam phasers failing I found this: "You could also lose power suddenly while you are driving. This problem puts you at risk of an accident and exposes others on the road to a dangerous situation. ". I believe the cam phaser problems in the 2018-2020 Expeditions should be a recall. It is a safety issue.

NHTSA ID

11546383

Incident

Sep 25, 2023

The contact owns a 2018 Ford Expedition. The contact stated while driving 75 MPH, the vehicle started sputtering and unintendedly decelerated to 20 MPH. The contact was able to continue driving; however, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer, where the fuel pump was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the fuel pump and the Variable Valve Timing (VVT) Solenoid were replaced; however, the failure recurred increasingly, and the vehicle lost motive power on several occasions. The contact veered to the side of the road and restarted the vehicle after several attempts and continued driving. The vehicle was taken to the dealer, where the fuel pump and the fuel pressure rail were replaced; however, the check engine warning light became illuminated. The contact's husband replaced the O2 sensors, the catalytic converter, and the fuel pump stand; however, the failure persisted. The contact stated that the vehicle shuddered while idling in the parking lot and then lost power. The contact was able to restart the vehicle after several attempts; however, the failure recurred while driving to the residence. The vehicle was taken to a second dealer, Tri-State Ford (1900 Interstate 40 Access Rd, Amarillo, TX 79103), where it was diagnosed that a relay in the wiring harness box had failed, and the wiring harness box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 46,000.

NHTSA ID

11543289

Incident

Jun 15, 2020

Mileage

46,000 mi

There is a recall on many 2018 CAM Phasers. My vehicle has the same issue with the recalls on many 2018 Expeditions that also effect the EPA ratings. For some reason FORD says the Recall is not my vehicle but they knew their was an issue and the FORD dealership tried to do a software update but the issue was never cured. They never performed the needed next step remediation. The ongoing CAM phase issue cause engine light to stay on. This has been going on with them for several years. They never would do the part 2 cure.

NHTSA ID

11530249

Incident

Oct 10, 2000

I own a 2018 Ford Expedition 3.5L ecoboost. This is an engine and vehicle that is known to be problematic. In 2020 I took my vehicle to the dealership to have the noisy cam phasers fixed, a TSB was found and the parts HL3Z cam phasers were replaced under the powertrain warranty. Now in September of 2022 my vehicle started having issues again with the same problem, since Ford told me that the problem was only noisy and not a mechanical issue I delayed taking it to the dealership until it started having more issues with idle, power, etc. It is then that I find out there was actually an extended warranty/ recall for that issue. Ford is denying my claims saying that my problem was fixed in 2020. The parts it was fixed with are faulty, and redesigned parts were released in late 2020 that have a stiffer spring that allows the oil pressure to hold better than the HL3Z cam phasers, thus preventing the problem. The new parts the ML3C cam phasers are now what Ford is telling me need to be replaced at a $3000 charge, in addition to the timing chain which has been damaged due to the cam phaser issue. Ford needs a recall on vehicles with the faulty HL3Z 6C525 cams not just a vin recall. This is a KNOWN problem for this engine and Ford is doing everything they can to avoid paying for their mistake.

NHTSA ID

11513568

Incident

Sep 15, 2022

About 20 times now, while I am on the freeway, sometimes when I am coasting, and other times when I am trying to quickly accelerate, my car down shifts out of nowhere and loses power, again either when I am in the fast lane coasting, or trying to merge into traffic. It's like it is going to stall and when I step on the gas, it just revs and doesn't get into gear and go. I have almost been rear ended because I go from 70 to like 40 mph. When I was trying to merge into traffic, I got partially into the other lane and then it just wouldn't go. I could easily have been hit. One time when I was coasting and it did it, a warning came on, and then a check manual, but it went away too fast. I have taken it to the dealer and a repair shop multiple times and they can't replicate it. It could definitely cause an accident as my car suddenly slows down and it won't accelerate. I have to wait about 10-15 seconds until it reengages. It makes aloud clunking/dropping sound as if I ran over something and one time it sounded like a million pebbles were inside my engine and under my car. No diagnostic numbers are coming up and it's like no one knows what I am talking about. But multiple Fords are having this issue and they are not doing anything about it. I took it in during my warranty and now it's out of warranty and I'm going to have to pay for something that they should have repaired from the get go. This is dangerous.

NHTSA ID

11483699

Incident

Sep 5, 2022

Car doesn’t let me pump fuel at gas station and overfills even when the tank is empty. Gas leaks from the bottom of the car. Weird suction noise comes from the fuel filler neck. I was doing research and found that many people have this same problem with my car and there’s a recall for this but for the 2015-2016 models and not the 2017. It’s a recall on the evap system suction pump and code is 20Y6.

NHTSA ID

11471574

Incident

Jun 28, 2022

The Fuel filler assembly on our 2018 Ford Expedition broke while filling the vehicle with fuel, causing the entire fuel filler assembly to pop out of the side of the vehicle. The parts appear to be made of weak plastic and/or may be caused by poor design execution. The concern is that this defect could cause fuel to leak out of the assembly and/or the broken parts may render the vehicle unable to be filled with fuel and leave the driver stranded. The vehicle was taken to the dealer who confirmed the issue and ordered replacement parts.

NHTSA ID

11422988

Incident

Jun 30, 2021