Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2021 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 104 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 104, in the owner's own words
Vehicles automatic transmission repeatedly looses its gear, often while accelerating. The transmission tries to shift down, but somehow ends up loosing engagement and will not re-engage. This lead to critical/dangerous situations on Highways due to the sudden loss of power.
OEM transmission had to be replaced 3 years after new purchase. Replacement transmission installed at Ford dealership has failed after less then 2 years. About to have third transmission installed.
On my expedition I started having issues with my transmission staying in gear while driving. I will be going up a hill and all of a sudden boom it starts down shifting or not accelerating at all. I had a few times when me and my wife will be driving, and we would be going through a intersection or a area where you don't want to slow down and then the transmission would forget which gear it would be in and lose all power. Keep in mind my expedition only has 83K miles and serviced regularly. $8,900 later it needs a new transmission. This is a huge safety problem that's being ignored.
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, the message "Transmission Shifter Failure" was displayed on the instrument panel, and the vehicle independently accelerated. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a recall for the failure would be available in April 2027. The failure mileage was approximately 120,000.
On several occasions the vehicle will act like it misses a gear when put under load. Example is when you go to pass a vehicle and accelerate the vehicle will just rev up and not speed up. You then have to let the vehicle slow down and sort of get itself back into the right gear and you can go. Another example is taking off from a stop it will also do the same thing causing you to be pulling out into traffic and loosing power. Both of these scenarios are life threating as in both scenarios you could be faced with either on coming traffic or traffic coming at a high rate of speed behind you.
I am filing this complaint because I truly believe this transmission issue is a safety problem. I was driving my 2021 Ford Expedition and was merging onto a busy highway when I pressed the gas to get up to traffic speed. Instead of accelerating, the engine revved but the transmission would not shift. It felt like the vehicle was stuck between gears or in neutral. My SUV would not accelerate when I needed it to, and I remember thinking, “This is how someone gets hit.” As a mom, it was terrifying. I depend on my vehicle to safely get my family where we need to go. When you press the gas while merging into fast-moving traffic, you expect your vehicle to respond. Mine didn’t. I was left trying to merge while traffic was approaching and my SUV would barely move. Before this happened, I had noticed increasingly harsh shifting and delayed gear changes. The vehicle had been properly maintained, and the transmission had recently been serviced. After the incident, an authorized Ford dealership diagnosed the transmission with a failed CDF drum in the 10-speed transmission. The transmission had to be completely rebuilt. After researching this problem, I found many other Ford owners reporting the exact same failure and the same scary symptoms. This doesn’t seem like normal wear and tear. Losing the ability to accelerate without warning is a serious safety concern, especially when merging onto a highway or crossing an intersection. I hope NHTSA investigates this issue before someone isn’t as lucky as I was. I was fortunate to avoid an accident, but I can’t help thinking another family may not be.
The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the gear shifter unexpectedly shifted to park(P). No warning light was illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The dealer was not contacted. The manufacturer was made aware of the failure, and the issue was escalated. The failure mileage was approximately 60,000.
The transmission shifts erratic and will sometimes just kick out of gear. The car was taken to ford for repair and they flashed the transmission but, it did not repair it.
The vehicle first experienced severe, violent jerking and slipping when shifting between the 4th & 5th gears. The vehicle was held by a Ford dealership for 21 days for this issue, but the repair failed. Two months after being out of the shop the transmission has rapidly degraded and is now actively experiencing the same severe, violent jerking and failing to engage in every single gear except 10th. The vehicle completely loses acceleration power while driving, creating an immediate crash hazard. Dealerships in my area are refusing to accept the vehicle for 2 to 3 weeks due to scheduling backlogs, leaving me with an active, dangerous powertrain failure under warranty.
I have a 2021 Ford Expedition Max that we purchased new. From the time we first purchased it, it has had an intermittent issue. During these times if I accelerate hard or try to give gas to go up a hill, it will occasionally act like it is losing power- like it drops into neutral and stops accelerating. If I do not let off of the gas immediately, it is followed by a loud metallic rattling/ grinding noise. If I release the accelerator, it recovers quickly and seems to “reset” and I’m able drive like normal. On a few occasions a brief warning has popped onto my dash but it goes away so quickly that I never know exactly what it said. It MAY have said something related to parking but I can’t recall what I’ve seen before it goes away. I’ve learned to adjust my driving, making as few hard accelerations as possible to avoid this. Sometimes they can’t be avoided. It becones scary when I’m trying to merge or have to make a quick turn to get into a break in traffic because when it happens at those times I’m not able to accelerate to avoid the oncoming traffic. It doesn’t do it every time but seems to do it more the more I’ve driven like longer trips and I believe it’s gotten more frequent over time despite my adjustments in driving. Last year a Ford dealership looked at it and we thought the recall they fixed might fix it but it did not. Now they’ve reproduced the issue and diagnosed DTC P07E6 referencing TSB 23-2249 and saying the transmission needs replaced. I am aware of NHTSA Recall 26V402 (Ford 26S48) involving similar vehicles with transmission/park system concerns. Although my VIN is not currently included, the similarities prompted me to submit this complaint in case my vehicle represents the same or a related safety issue. I don’t have the official diagnostic report yet as the dealership still has my vehicle but I’ll include a photo of my conversation with the dealership,
COMPONENT: 2021 Ford Expedition Max 10R80 transmission. The CDF clutch cylinder (7H351) sleeve exhibits axial movement, breaking the clutch apply-pressure seal so commanded torque is not transmitted to the wheels. Engine revs while the vehicle fails to accelerate or move forward. Vehicle is available for NHTSA inspection and testing. INCIDENTS (7/5/2026, same drive cycle): (1) Highway — after braking from a 60 mph cruise to a 15-20 mph roll, the transmission failed to engage any gear on re-acceleration. (2) City — at 35 mph while accelerating to merge lanes, the transmission again failed to engage a gear. Engine 205-220F, Trans 200-210F, Indicated Gears 4th/5th, Odometer 120,217. Second owner; purchased at 115,067 mi. SAFETY: Sudden, unannounced loss of forward propulsion with no dash warning directly endangers my wife, my children, and other motorists during ordinary driving. Merging: stuck at 40-50 mph in 65-80 mph traffic invites a high-differential rear-end impact. Intersections/left turns: a mid-turn stall exposes the passenger side (where my family sits) to a T-bone at posted speed. Evasive maneuvers: failed acceleration converts a near-miss into an unavoidable collision. Grades: the ~7,000-lb SUV can roll backward or stall in-lane on short-sight-line hills. Towing (rated capacity) magnifies every risk to trailer and following traffic. Shoulder stranding invites secondary collisions, a known highway-fatality cause. The defect is unpredictable — I cannot pre-empt merges, intersections, hills, or tows. DEALER/INDEPENDENT CONFIRMATION: None. I have not brought the vehicle in for service, to avoid compromising any NHTSA inspection or testing. MFR/POLICE/INSURANCE INSPECTION: None; no crash has occurred to this date. PRIOR WARNINGS: None. No lamps, messages, or symptoms preceded these failures, which first occurred 7/5/2026. Ford has documented awareness of the 10R80 CDF clutch cylinder design defect and has not issued a recall (TSB 23-2250).
COMPONENT: 2021 Ford Expedition Max 10R80 transmission. The CDF clutch cylinder (7H351) sleeve exhibits axial movement, breaking the clutch apply-pressure seal so commanded torque is not transmitted to the wheels. Engine revs while the vehicle fails to accelerate or move forward. Vehicle is available for NHTSA inspection and testing. INCIDENTS (7/5/2026, same drive cycle): (1) Highway, after braking from a 60 mph cruise to a 15-20 mph roll over a few hundred feet, the transmission failed to engage any gear on re-acceleration. (2) City, at 35 mph while accelerating to merge lanes, the transmission again failed to engage a gear. Engine 205-220F, Trans 200-210F, Indicated Gears 4th/5th, Odometer 120,217. Second owner; purchased at 115,067 mi. SAFETY: Sudden, unannounced loss of forward propulsion with no dash warning directly endangers my wife, my children, and other motorists during ordinary driving. Merging: stuck at 40-50 mph in 65-80 mph traffic invites a high-differential rear-end impact. Intersections/left turns: a mid-turn stall exposes the passenger side (where my family sits) to a T-bone at posted speed. Evasive maneuvers: failed acceleration converts a near-miss into an unavoidable collision. Grades: the ~7,000-lb SUV can roll backward or stall in-lane on short-sight-line hills. Towing (rated capacity, used regularly) magnifies every risk to trailer and following traffic. Shoulder stranding invites secondary collisions, a known highway-fatality cause. The defect is unpredictable. I cannot pre-empt merges, intersections, hills, or tows. DEALER/INDEPENDENT CONFIRMATION: None. I have not brought the vehicle in for service, to avoid compromising any NHTSA inspection or testing. MFR/POLICE/INSURANCE INSPECTION: None; no crash has occurred to this date. PRIOR WARNINGS: None. No lamps, messages, or symptoms preceded these failures, which first occurred 7/5/2026. Ford has documented awareness of the 10R80 CDF clutch cylinder defect and has not issued a recall.
While driving down the highway at 70 miles an hour, the transmission popped out of gear the engine revved, and when the transmission went back into gear, it engaged into second gear and locked up the rear tires on the highway. I believe this is due to the CDF drum bushing, causing Line pressure problems. But this has almost caused me in my family to get into an accident.
The transmission seems to be sluggish. When making a rolling left turn around 25 to 30 mph after no power to the transmission, when coming out of the turn the trans seems to spin and then slam into gear. I mean slam where everyone in the vehicle says "what the hell was that" kind of slam. This has been intermittent since I purchased the vehicle 1 1/2 years ago at 79,000 miles. I've had the trans fluid changed and that doesn't help. Now at 103,000 it seems to happen more often. I see there are a lot of people in the same boat for multiple years. Shame on Ford. This is my first return to American made since 2 Honda Pilots that ran great until I sold them at 150,000 miles. This is a known issue that is not being resolved by design. Each year their culpability is decreased by the junk yard methodology. Shame on me for buying American.
I have taken my car to the shop for constant transmission clunking, loss of power, random shifting causing a safety issue. It is currently in the shop for the 6th time at 69k I bought it new and have taken it in 5 other times for the same or similar issues with the transmission.
Hard Shifting & Slipping: Drivers frequently report clunking, hard shifts (particularly around gears 3-5), and the vehicle lurching forward when accelerating. It does this while driving and is a serious safety issue.we complained to the dealer about a year ago and they told us they checked and it was fine. Now it is worse.
The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally. The contact stated that there was an abnormal sound coming from the vehicle with the Check Engine warning light illuminated. The failure was persistent. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 62,500.
Bad parts in the transmission the cdf drum part is not good. While on the highway I was driving and my car lost all power and for about 5-6 seconds lost all power to the car until the transmission kicked into gear. I have has it in for a warranty and they keep saying it nothing then final it went back in and they tell me it the cdf drum in the transmission but this is not a safety concern. It is to me I have 2 kids and if something happens and causes a accident and something happens to my daughter who is replacing my kids no one and Ford will wipe there hands from it. A mandatory recall needs to happen on these transmission and get them fix properly. They did a recall for a piece of trim that cuts when it is lose but they can't do it on this. Unbelievable
“10R80 transmission slips and loses power during acceleration. Matches Ford TSB 23‑2250. Sudden loss of propulsion creates safety risk when merging or crossing intersections.”
When attempting to pass or slowing and then pressing the gas regain speed, transmission disengages, engines revs, transmission down shifts to 1st gear and then attempting to "find" the correct gear. This has happened multiple times and a few of those times has left us susceptible to being struck by another vehicle due to no engine power to the power train to move the vehicle.
I have had issues with the 10 speed transmission on my Expedition. I looked up my year model and type of transmission and there is a NHTSA recall on select model year transmissions within my year range. My vehicle is doing the same thing that is stated in the recall. I spoke to a transmission shop and they are the ones that informed me of the transmission issues and recalls. I reached out to my local Ford dealership and they looked up my vehicle and informed me that my vehicle was not affected. I said it seemed to be doing the exact same thing listed. He said if its not on the list, we won't cover the repair. What needs to happen to have my transmission repaired under the recall?
Was traveling on the roadway when my vehicle suddenly lost its ability to change gears. I had to put the transmission into manual mode to be able to pull to the side of the roadway and stop. The vehicle was towed to the repair facility where I was informed the transmission needed to be replaced. I was almost struck from behind by a motorist due to not being able to continue forward. I was informed this is a common defect in the transmission and the cost to replace the transmission is approximately $9000. Due to the low mileage on the vehicle, this is unacceptable and a safety risk.
The 10r80 transmission went out in it after 80k miles. It would get "stuck" in gears and not want to shift. The lack of shifting would cause the vehicle to stall while driving. Ford was able to reproduce the issue and the transmission is getting replaced by Ford through our extended warranty company. There was a clunking noise when driving prior to the transmission having shifting issues. No, there were not any warning lights when this was happening.
The 10r80 transmission of this vehicle failed resulting in erratic shifting, slowing and stopping of the vehicle in traffic, having to pull over in the middle of traffic. Rapid acceleration and deceleration resulting in jolting the people in the vehicle and abrupt speed changes. This has been confirmed by a private mechanic and a rebuilt transmission purchased from local Ford dealership. The broken transmission will be returned to Ford as the core is required to be returned for deposit refund. There were no warning lights or indications of failure other than shifting issues.
Transmission harsh shifting. Common problem with ford on the 10r80. Was told from ford need new transmission
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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