POWER TRAIN:AXLE ASSEMBLY; POWER TRAIN:DRIVELINE:DRIVESHAFT
2022 Ford Explorer Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2022 Ford Explorer Hybrid, most frequently naming the body & structure and visibility categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 13 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure150.0%
- Visibility150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
leather wrapped dash panel delaminated from base on passenger side and curls up into windshield area blocking view and possibly obstucting air bag deployment on passenger side.
- NHTSA ID
- 11745940
- Incident
- Aug 30, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL/PROPULSION SYSTEM; STRUCTURE:BODY
Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. If diagnostics in the Workshop Manual (WSM), Section 501-14 Body > Handles, Locks, Latches and Entry Systems > lead to fuel filler door switch replacement, install a new fuel filler door assembly ordered from depot stock to correct this condition. Suspect parts have been cleared from parts depot inventory.
POWER TRAIN
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test G located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
FUEL/PROPULSION SYSTEM; POWER TRAIN
Some 2020-2026 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P061B stored in the powertrain control module (PCM). This may be due to the incorrect installation of additional police equipment. Equipment should only use the provided rear power access point and must not use the 12V cranking or 12V auxiliary batteries for power. The vehicle will go to sleep after the ignition key is removed and is not designed to power equipment when the vehicle is not running. If equipped, the Police Engine Idle feature can be used to allow the vehicle to securely remain idling and to power equipment. Refer to the Owners Manual.<br /><br /> If it is determined additional equipment has not been added to the 12V cranking or 12V auxiliary batteries, continue with normal Workshop Manual (WSM) diagnostics, Section 303-04C Engine > Fuel Charging and Controls > Diagnosis and Testing > Pinpoint Test QE.<br /><br /> For general upfitter installation guidelines, refer to:<br />
ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
ELECTRICAL SYSTEM
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
ELECTRICAL SYSTEM
Some 2020-2023 Explorer 3.3L full hybrid electric (FHEV) vehicles built on or before 12-Nov-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software thresholds in the PCM
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.