RoadVitals

2004 Ford Explorer Sport Trac Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 14, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 86 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Ford Explorer Sport Trac submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Aug 14, 2014

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT TRAC. WHEN THE CONTACT ENGAGED THE BRAKES, THE VEHICLE FAILED TO STOP AND CONTINUED TO ACCELERATE FORWARD. ON A DIFFERENT OCCASION, THE VEHICLE SURGED FORWARD WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT AND THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT AFTER TURNING THE ENGINE OFF AND BACK ON THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 94,300.

NHTSA ID
10622311
Incident
Jun 5, 2014
Mileage
94,300 mi
Driver assistanceElectrical
Filed Jan 4, 2008

CRUISE CONTROL HAS FAILED AND NEEDED TO BE REPAIRED 3 TIMES IN THE PAST YEAR AND A HALF. THE DEALER TELLS ME THAT THE SWITCH IN THE STEERING WHEEL IS DEFECTIVE, BUT I DO NOT BELIEVE HIM. HOW CAN THE SAME SWITCH FAIL AND BE REPLACED 3 TIMES. IT IS SOMETHING DEEPER IN THE SYSTEM, HOWEVER CHANGING THE SWITCH OUT ALLEVIATES THE PROBLEM FOR A WHILE. NOW THAT THE TRUCK IS OUT OF WARRANTY, IT WILL BECOME A MAJOR HEADACHE. *CN

NHTSA ID
10213714
Incident
Jan 3, 2008
Driver assistanceEngineExterior lighting
Filed Aug 23, 2006

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE SPEED CONTROL SWITCH, TURN SIGNAL SWITCH, AND OXYGEN SENSOR WERE ALL REPLACED.

NHTSA ID
10166319
Incident
Aug 22, 2006
Mileage
59,544 mi
Driver assistance
Filed Jun 14, 2006

I HAVE A 2004 FORD EXPLORER SPORT TRAC WITH CRUISE CONTROL. I HAVE COMPLAINED SEVERAL TIMES REGARDING THE FACT THAT IT DOES NOT DISENGAGE IMMEDIATELY. IN AN EMERGENCY SITUATION IT TAKES A FULL SECOND OR MORE FOR IT TO DISENGAGE AFTER THE BREAKS ARE APPLIED. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS NORMAL, THAT MY VEHICLE HAS ELECTRONIC CRUISE CONTROL THAT IS CONTROLLED BY A CABLE DRIVEN BY AN ELECTRIC MOTOR AND NOT A VACUUM CONTROL LIKE MOST CARS. IF THIS IS TRUE IT IS A VERY DANGEROUS SITUATION SINCE I HAVE HAD TO VEER OFF THE ROAD WHEN TRAVELING AT HIGH SPEED ON A HIGHWAY AND SOMEONE PULLED INTO MY LANE ABRUPTLY WHERE IF THE CRUISE DISENGAGED WHEN I HIT THE BRAKES THERE WOULD HAVE BEEN PLENTY OF TIME TO AVOID A COLLISION OR A CLOSE CALL. HOWEVER, AFTER HITTING THE BRAKES I WAS FIGHTING THE CONTINUAL ACCELERATION, OR SLOW DECELERATION OF THE ENGINE. MY OTHER CARS DUMP IMMEDIATELY, IN FACT THE ACCELERATOR PEDAL HITS YOUR FOOT IF ITS THERE, NOT SO WITH THE FORD. *JB

NHTSA ID
10159808
Incident
Feb 15, 2005
Mileage
20,000 mi
Driver assistance
Filed Mar 24, 2006

DT*: THE CONTACT STATED WHILE DRIVING 50MPH THE ACCELERATOR PEDAL BROKE. THE VEHICLE WAS COASTED OFF TO THE SIDE OF THE ROAD; WITHOUT INCIDENT IT WAS THEN TOWED TO A DEALERSHIP. UPON INSPECTION THE ACCELERATOR CABLE HAD SNAPPED. THERE WAS NO CAUSE AS TO WHY IT HAD FAILED.

NHTSA ID
10153641
Incident
Mar 5, 2006
Mileage
36,500 mi
Driver assistance
Filed Jul 13, 2005

IN FEB 05 TOOK CAR TO SHOP TO REPORT THAT IT REVS UP AT TIMES , WHEN FOOT NOT ON GAS PEDDLE.THEY SAID THEY REPLACED CLUTCH SOLENOID. IT SEEMED TO STOP, BUT TOOK IT BACK IN MAY AND WAS TOLD IT DID NOT SHOW ANY CODES WHEN THEY HOOKED IT TO COMPUTER AND TO MAKE SURE MY FOOT WAS NOT TOUCHING GAS PEDDLE WHEN I WAS STOPPING. THE EXPLORER CONTINUES TO HAVE THIS PROBLEM OF REVING UP WHEN MY FOOT IS NOT ON THE GAS PEDDLE. I FEEL I CAN'T TAKE IT TO THE DEALERSHIP WHERE I GOT IT. AS THEY ACK LIKE I AM STUPID AND DON'T KNOW WHAT I AM SPEAKING OF. I AM SCARED EVERY TIME I DRIVE IT.

NHTSA ID
10128543
Incident
May 9, 2005
Mileage
6,795 mi
Driver assistance
Filed Jul 1, 2005

DT: THE CONSUMER OWNS A 2004 FORD EXPLORER SPORT TRAC. CONSUMER SMELLED WIRES BURNING AND THE CRUISE CONTROL HAS NOT BEEN WORKING. *AK

NHTSA ID
10127309
Incident
Jun 25, 2005
Driver assistance
Filed May 20, 2004
Crash reported

WHEN VEHICLE WAS IDLING IN THE PARKED POSITION VEHICLE SURGED BACKWARDS. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A TREE.THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK

NHTSA ID
10073975
Incident
May 19, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .