RoadVitals

2004 Ford Explorer Sport Trac Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jan 29, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 86 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2004 Ford Explorer Sport Trac submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

Shown in the owner’s own words, exactly as filed

Transmission
Filed Jan 29, 2011

BEGAN TO NOTICE TRANSMISSION SLIPPING ABOUT 4 MONTHS AGO. FORD ADVISED FLUID CHANGE. FLUID CHANGE DID NOT HELP. PROBLEM IS GETTING WORSE, NOW OCCURS DAILY. MECHANIC SAYS HE CANNOT DUPLICATE PROBLEM AND NO ERROR CODES SHOW UP WHEN TEST IS RUN. THIS PROBLEM IS VERY COMMON FOR THIS VEHICLE BUT THE DEALERSHIPS DO NOT ACKNOWLEDGE IT. PROBLEM CAN RESULT IN ACCIDENT DUE TO NO OR LITTLE ACCELERATION UNEXPECTEDLY. TRANSMISSION REPLACEMENT IS ADVISED AT A COST OF $3500 FOR FORD REBUILT WITH 3 YEAR/36 MONTH WARRANTY. *LN

NHTSA ID
10379570
Incident
Oct 15, 2010
Mileage
92,000 mi
Transmission
Filed Jun 4, 2009

2004 FORD EXPLORER, SPORT TRAC XLT. ONLY HAVE 37,871 MILES ON THIS TRUCK AND ALREADY HAVING PROBLEMS WITH TRANSMISSION. TRANSMISSION SLIPS IN 2ED GEAR AND TAKE ABOUT 3 TO 4 SECONDS FOR REVERSE TO ENGAGE. FORD DEALER CHARGED ME 159.00 DOLLARS TO CHANGE TRANS FLUIDS. I TOLD THEM THAT THE FLUID WAS DARK AND SMELLS LIKE METAL. I CALL THEM BACK UP TELLING THEM IT DIDN'T FIX THE PROBLEM. I TALKED TO ANOTHER SERVICE PERSON AND HE STATED THAT IF THERE WAS A METAL SMELL THERE IS SOMETHING ELSE WRONG. AND WILL COST 75.00 TO CHECK IT OUT . THANK YOU FORD FOR A WASTED FLUID CHANGE. *TR

NHTSA ID
10272901
Incident
May 20, 2009
Mileage
37,000 mi
Transmission
Filed Aug 4, 2008

DURING THE ACCELERATION FROM A STOP LIGHT THE VEHICLE WOULD SLIP SHIFTING FROM 2ND TO 3RD. THE OVERDRIVE OFF LIGHT THEN BEGAN FLASHING. THIS CAUSED UNEXPECTED POOR ACCELERATION AND IN TRAFFIC COULD RESULT IN POSSIBLY BEING REAR ENDED BY TRAFFIC BEHIND YOU. DEALER REPLACED TRANSMISSION CONTROL ASSEMBLY. $1400. WHY SHOULD A 4 YEAR OLD TRUCK NEED SUCH DRASTIC SERVICE? *TR

NHTSA ID
10236910
Incident
Jul 1, 2008
Mileage
85,000 mi
Transmission
Filed Jun 13, 2008

AT 70,000 MILES, MY TRUCK IS STARTING TO SLIP WHEN SHIFT FROM 2ND TO 3RD. I DID SOME RESEARCH ON THE ISSUE AND FOUND THAT THIS AND OTHER MAJOR ISSUES WITH THE AUTOMATIC TRANSMISSION ON MY SPORT TRAC WERE VERY COMMON. I PURCHASED THE VEHICLE NEW IN MAY OF 2004. WITHIN A YEAR, I RECEIVED A LETTER STATING THAT FORD NEEDED TO ADD SOME TYPE OF FLUID TO THE TRANSMISSION. WHEN I TOOK MY TRUCK IN FOR THIS, THE MECHANIC MENTIONED THAT THIS WAS TO PREVENT A MAJOR ISSUE WITH THE TRANSMISSION AND ALSO PREVENT FAILURE DUE TO A MISTAKE AT THE PLANT. WHAT CONCERNS ME IS THAT NOW THAT MY TRUCK IS OUT OF WARRANTY, I NOW WILL HAVE TO FOOT THE BILL TO HAVE THIS FIXED. THIS AMOUNT SEEMS TO VARY FROM $1800 TO $4000 AS OTHERS HAVE MENTIONED ON MULTIPLE FORUMS. I HAVE CONTACTED THE DEALERSHIP REGARDING THE ISSUE AND THEY ACTED AS IF THEY HAD NEVER HEARD OF SUCH AN ISSUE. SOMEONE NEEDS TO LOOK INTO THIS AS IT WOULD SEEM THAT THERE IS A SAFETY CONCERN REGARDING THIS TRANSMISSION. *TR

NHTSA ID
10230896
Incident
May 15, 2008
Mileage
75,000 mi
Transmission
Filed Apr 16, 2007

PURCHASED A 2004 FORD EXPLORER SPORT-TRAC W/26,000 MILES ON IT NINE MONTHS AGO. DROVE IT TO 31,000 MILES, AND NOTICED THAT THE TRANSMISSION WAS SLIPPING AND SHIFTING HARD. CALLED THE DEALERSHIP AND ADVISED THEM OF THE PROBLEM. DEALERSHIP STATED THAT DUE TO THE WARRANTY, 3 YEARS OR 36,000 MILES, THE ITEM WOULD NOT BE COVERED. TOOK TO A TRANSMISSION REPAIR SHOP (TOTAL COST WAS $1,800) DUE TO ELECTRONICS AND BURNT BANDS. THANKS BUT NO THANKS FOR EVER BUYING A FORD AGAIN. *AK

NHTSA ID
10187989
Incident
Apr 6, 2007
Mileage
31,300 mi
Transmission
Filed Oct 23, 2006

DURING THE ACCELERATION FROM A STOP LIGHT THE VEHICLE WOULD NOT SHIFT FROM 2ND TO 3RD. THE OVERDRIVE OFF LIGHT THEN BEGAN FLASHING. THIS CAUSED UNEXPECTED POOR ACCELERATION AND IN TRAFFIC COULD RESULT IN POSSIBLY BEING REAR ENDED BY TRAFFIC BEHIND YOU. *NM

NHTSA ID
10171675
Incident
Oct 9, 2006
Mileage
36,700 mi
Transmission
Filed Oct 6, 2005

THE TRUCK'S TRANSMISSION SLIPS GOING FROM FIRST TO SECOND GEAR. THIS WAS A NOTICEABLE PROBLEM AROUND 35K MILES, AND HAS CONTINUED TO HAPPEN INFREQUENTLY. FORD SENT A LETTER, JANUARY 2005, STATING THAT THE TRANSMISSION FLUID USED AT THE ASSEMBLY PLANT NEEDED TO BE REPLACED BECAUSE, THAT OVER TIME, IT COULD CAUSE DELAYED/HARSH ENGAGEMENTS. WHEN I TOOK THE VEHICLE IN FOR THE FLUID REPLACEMENT (42K MILES APPROX), I MENTIONED THIS PROBLEM TO THE SERVICE EMPLOYEE. HE SAID THAT THIS WOULD PROBABLY FIX THE PROBLEM, AND THAT I SHOULD DRIVE IT FOR AWHILE TO SEE IF THE PROBLEM CORRECTS ITSELF. AT 49K MILES, I TOOK THE VEHICLE BACK TO THE SERVICE CENTER DUE TO THE SAME PROBLEM. THE FIRST PHONE CALL I RECEIVED, THE SERVICE CENTER EMPLOYEE SAID THAT HE DROVE THE CAR ON TWO OCCASIONS AND THE PROBLEM DID NOT OCCUR. THEN, I EXPLAINED THE SYMPTOMS DIRECTLY TO THE MECHANIC. THE NEXT DAY, THE SERVICE MANAGER SAID THAT THE VALVE BODY ON THE TRANSMISSION WOULD NEED TO BE REPLACED AT A COST OF $1050. THEN, TWO DAYS LATER, AFTER REMOVING THE CASING TO REPLACE THE VALVE BODY, THEY SAID THAT THEY FOUND DEPOSITS OF METAL IN THE VALVE BODY. THEY INFORMED ME THAT THIS WOULD REQUIRE FURTHER DISASSEMBLY TO DETERMINE PARTS AND SERVICE REQUIRED. THE PRELIMINARY COST ESTIMATE WILL BE AN ADDITIONAL $400 PLUS PARTS. I AM AMAZED THAT A NEW VEHICLE WOULD HAVE A SERIOUS TRANSMISSION PROBLEM LIKE THIS, AND FORD IS ACCEPTING NO RESPONSIBILITY. PLEASE LET ME KNOW IF THIS IS A PROBLEM FOR ANY OTHER CONSUMERS, AND IF THERE IS ANYTHING I CAN DO TO RESOLVE THIS. *NM

NHTSA ID
10138943
Incident
Oct 6, 2005
Mileage
38,000 mi
SuspensionTransmission
Filed Jan 7, 2005

I PURCHASED A 2004 FORD EXPLORER SPORT TRACKER 11 MONTHES AGO. THE FIRST INCIDENT WAS THE SHOCKS TOWERS. SO, I THOUGHT. WHEN I BROUGHT IT INTO THE DEALERSHIP, THEY SAID IT WASN'T THE SHOCK TOWERS BUT THE SWAY BAR. THIS OCCURRED AROUND SEPTEMBER 2004.. THAN I BROUGHT IT INTO THE DEALERSHIP AGAIN BECAUSE THE TRANSMISSION WAS SLIPPING. I WAS TOLD THE TRANSMISSION WAS BROUGHT INTO THE SHOP. I ONLY HAVE 23,000 MILES ON THE TRUCK. WHEN I BOUGHT THIS TRUCK IT HAD 23 MILES ON IT WHEN IT BROUGHT IT. I HAVE PUT ALOT OF HIGHWAY MILES ON IT. BUT THE TRANSMISSION SHOULD NOT HAVE NEED TO BE REBUILT.*AK

NHTSA ID
10105921
Incident
Dec 20, 2004
Mileage
19,000 mi
Transmission
Filed Nov 20, 2004

2004 FORD EXPLORER SPORT-TRAC, TRANMISSION PROBLEMS. THE TRANSMISSION BUCKS AND THE LIMITED SLIP DIFERENTIAL ACTS STRANGE.*AK

NHTSA ID
10100246
Incident
Nov 14, 2004
Mileage
14,299 mi
Transmission
Filed May 11, 2004

THE CONSUMER WAS TAKING OFF FROM A STOP WHEN HE NOTICED THAT THE VEHICLE WOULDN'T GO HIGHER THAN 28 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK *SC *JB

NHTSA ID
10067405
Incident
Apr 12, 2004
Mileage
78 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .