RoadVitals

2000 Ford Explorer Sport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Feb 19, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 28, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
9 injuries, 0 deaths reported

Overview

Our database contains 71 NHTSA owner-reported complaints for the 2000 Ford Explorer Sport, most frequently naming the electrical, transmission and interior & seats categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Nov 28, 2000
137,700 units potentially affected
The defect: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES WITH STEEL HOODS AND CERTAIN PICKUP TRUCKS EQUIPPED WITH SHEET MOLDING COMPOUND HOODS. A WIRE FORMED HOOD STRIKER COULD BE SUSCEPTIBLE TO FATIGUE FRACTURES. IF THE HOOD STRIKER FRACTURES, THE HOOD COULD FLY OPEN WHILE THE VEHICLE IS BEING DRIVEN.
The risk: A HOOD FLY-UP WHILE THE VEHICLE IS BEING OPERATED COULD RESULT IN REDUCED DRIVER VISIBILITY.
The remedy: DEALERS WILL REPLACE THE HOOD STRIKER.
FORD MOTOR COMPANYManufacturer number 00S45View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP05005ClosedDefect Petition

SPARK PLUG EJECTION FROM CYLINDER HEAD

Opened Sep 22, 2005
Closed Jan 4, 2006

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

ENGINE AND ENGINE COOLING:ENGINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Feb 19, 2014

TL* THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE FOUR 02 OXYGEN SENSORS WERE REPLACED. AFTER THE REPAIR THE FAILURE PERSISTED BUT THE VEHICLE WAS NOT FURTHER SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

NHTSA ID
10564963
Incident
Jan 30, 2014
Mileage
169,000 mi
Interior & seats
Filed Oct 25, 2013

I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART. *TR

NHTSA ID
10549604
Incident
Apr 1, 2013
Mileage
160,000 mi
Driver assistancePowertrain (other)
Filed Apr 3, 2012

THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE... *TR

NHTSA ID
10453903
Incident
Apr 2, 2012
Mileage
136,998 mi
Transmission
Filed Aug 20, 2011

2000 FORD EXPLORER, O/D LIGHT BEGAN FLASHING, CAR SPUTTERED, DRIVING DOWN THE ROAD, CAR WOULD NOT GO AT ALL AS THOUGH IT WAS STUCK IN NEUTRAL. WILL NOT GO IN GEAR. NO DRIVE, NO REVERSE, NOTHING. TOWED TO TRANSMISSION REPAIR SHOP, $1800. TO REPLACE TRANSMISSION. *TR

NHTSA ID
10420829
Incident
Aug 11, 2011
Mileage
186,000 mi
Suspension
Filed Jun 11, 2011

LOWER AND UPPER BALL JOINT MAKING TERRIBLE NOISE, I DID GREASE BUT STILL HAVE NOISE. *TR

NHTSA ID
10405935
Incident
Jun 6, 2011
Mileage
192,000 mi
Electrical
Filed Sep 29, 2010

WINDSHIELD WIPERS STOP WORKING,POWER WINDOWS NOT WORKING, DOME LIGHT NOT WORKING, FOG LIGHTS NOT WORKING AND 4 WHEEL DRIVE AND AUTO NOT WORKING. *TR

NHTSA ID
10358354
Incident
Jun 15, 2010
Mileage
110,000 mi
Electrical
Filed Sep 6, 2010

SMOKE COMING OUT OF STEERING COLUMN WHEN TURN SIGNAL ENGAGED. TOOK TO DEALER AND TOLD IGNITION SWITCH HAD SIGNS OF A HOT POINT AND WAS MELTING. HAD IGNITION SWITCH REPLACED AT A SERVICE STATION, HOWEVER, THEY SAID THEY SAW NO VISIBLE SIGNS OF DAMAGE. *TR

NHTSA ID
10354026
Incident
Aug 26, 2010
Mileage
63,000 mi
Transmission
Filed Apr 12, 2010

WHEN I BOUGHT THE CAR THREE YEARS AGO IT HAD JUST A REBUILT TRANSMISSION IN IT. LESS THAN A MONTH AFTER I PURCHASED IT I HAD TO HAVE A 2ND REBUILT TRANSMISSION PUT IN IT WHEN MY O/D LIGHT BEGAN FLASHING. JUST YESTERDAY I WAS DRIVING DOWN THE FREEWAY(I-5 IN SEATTLE, WA) WHEN MY TRANSMISSION FAILED AND I HAD TO COAST ACROSS 3 LANES OF FREEWAY TRAFFIC TO COME TO A STOP ON THE SHOULDER. THANKFULLY I WAS ABLE TO MAKE IT SAFELY TO THE SHOULDER BUT THE SITUATION COULD HAVE ENDED VERY DIFFERENTLY. I COULD HAVE VERY EASILY GOTTEN INTO AN ACCIDENT. I HAVE BEEN LOOKING ONLINE AND AM FINDING THAT HUNDREDS IF NOT THOUSANDS OF EXPLORER OWNERS HAVE HAD THE EXACT SAME ISSUES THAT I HAVE EXPERIENCE! IT MAKES ME SICK THAT FORD HAD YET TO DO ANYTHING ABOUT THE PROBLEM. *TR

NHTSA ID
10324998
Incident
Apr 11, 2010
Mileage
135,900 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSP-08B01

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE

042421

SEAT BELTS:FRONT:RETRACTOR

SAFETY BELT RETRACTION SPEED. *TT

042419

SUSPENSION:FRONT

REVISED PROCEDURE FOR ADJUSTING ALIGNMENT ON ALL SUSPENSIONS - NEW RIGHT HAND UPPER CONTROL ARM DESIGN FOR TORSION BAR FRONT SUSPENSIONS. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

02138

POWER TRAIN:MANUAL TRANSMISSION

LOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT

03181

ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Explorer Sport by model year
YearComplaintsRecallsInvestigationsIssue Index
2005511
2004181252.2
2003651248.2
20021335564.0
20011887261.7
2000Viewing711151.6
1999930144.0
19981210146.8
1997370147.8
1993500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.