RoadVitals

2001 Ford Explorer Sport Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
188
Latest Jul 11, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 2, 2000

What this page shows

Our database holds 188 NHTSA owner-reported complaints for the 2001 Ford Explorer Sport. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 188 · page 1 of 8

Driver assistance
Filed Jul 11, 2017

CRUISE CONTROL ON AND SET DO NOT WORK ON ANY ROAD. VEHICLE MOVING ON ANY ROAD OR STANDSTILL.

NHTSA ID
11004635
Incident
Jan 1, 2016
Mileage
160,000 mi
Filed Jul 4, 2016

PASSENGER SIDE DOOR HANDLE BROKE ONLY OPENS FROM INSIDE. PASSENGER REAR DOOR ONLY OPENS FROM OUTSIDE. DRIVERS SIDE REAR ONLY OPENS FROM OUTSIDE. 3 OUT OF 4 DOORS DO NOT WORK PROPERLY. THIS IS A SAFETY ISSUE. I HAVE SMALL CHILDREN WHO ARE IN REAR CAR SEATS AND CAN'T GET THEM OUT IF EMERGENCY!!! THIS SHOULD BE RECALL WITH THIS MANY COMPLAINTS ON SAME MODEL AND BECAUSE IT POSES SAFETY ISSUE

NHTSA ID
10882470
Incident
Jun 10, 2016
Mileage
130,000 mi
Seat belts
Filed Mar 4, 2016

---- THIS VEHICLE DOES NOT HAVE A SEAT BELT FOR A PASSENGER RIDING IN THE MIDDLE OF THE REAR SEAT. THE REAR SEAT HAS AMPLE SPACE FOR THREE FULL-SIZED ADULTS, BUT THERE IS NO SEAT BELT FOR A MIDDLE PASSENGER. THE FORD ORIGINAL SHOP MANUAL INDICATES THAT THERE ARE NOT ANY SECURE ATTACHMENT POINTS TO INSTALL A 3RD-PARTY BELT BUILT INTO THE BODY. ---- THIS IS A SAFETY HAZARD AND MAY MAKE IT ILLEGAL TO CARRY A THIRD PASSENGER IN THE REAR SEAT. NHTSA SHOULD RECALL THESE VEHICLES AND DIRECT FORD TO PROVIDE SEAT BELTS FOR A CENTER PASSENGER IN THE REAR SEAT. THANK YOU FOR YOUR CONSIDERATION. *TR

NHTSA ID
10840001
Incident
Mar 4, 2016
Mileage
110,000 mi
Interior & seatsSeat beltsVisibility
Filed Nov 30, 2015

DRIVER SEAT BOLT

NHTSA ID
10807626
Incident
Nov 28, 2015
Exterior lighting
Filed May 26, 2015

IF STEERING WHEEL IS NOT IN THE VERY HIGH POSITION TURN SIGNALS BLINK VERY RAPIDLY AS IF THERE WAS A PROBLEM WITH ONE OF THEM.

NHTSA ID
10721357
Incident
Oct 2, 2014
Mileage
155,000 mi
Suspension
Filed Aug 22, 2014

AS MANY OTHER OWNERS OF THE FORD EXPLORER SPORT HAVE COMPLAINED ABOUT, THERE IS A VERY LOUD BANGING COMING FROM THE REAR END OF MY SUV WHENEVER I DRIVE OVER EVEN THE SLIGHTEST BUMP OR ROUGH ROAD. I HAVE REPLACED THE SHOCKS BUT IT DID NOT MAKE ANY DIFFERENCE TO THIS PROBLEM. IT STILL IS SO LOUD AND THE RIDE REMAINS VERY ROUGH. I NOW UNDERSTAND THAT THE BODY MOUNT BUSHINGS HAVE DETERIORATED AND WILL NEED TO BE REPLACED TO IMPROVE THE RIDE AND MAKE THE VEHICLE SAFE TO DRIVE AGAIN. *TR

NHTSA ID
10627649
Incident
Oct 20, 2012
Mileage
156,000 mi
Body & structureSuspension
Filed Aug 11, 2014

2001 FORD EXPLORER SPORT. DURING NORMAL DRIVING, A REAR RATTLE/ BANGING NOISE WOULD OCCUR WHEN GOING OVER ROUGH ROAD OR OVER BUMPS. THIS HAS PROGRESSIVELY GOTTEN WORSE OVER TIME. INVESTIGATION AND INSPECTION OF THE VEHICLE HAD REVEALED THAT ALL THE BODY/FRAME MOUNT BUSHINGS HAVE DETERIORATED TO THE POINT THAT THEY WERE CRUMBLING, LEAVING NO SUPPORT/CUSHION BETWEEN BODY AND FRAME. THIS COULD POTENTIALLY MAKE THE VEHICLE UNSAFE AS THERE WOULD BE NO SUPPORT FOR THE BODY, CAUSE EXCESSIVE BODY MOVEMENT AND A SHIFT IN THE VEHICLE WEIGHT DYNAMICS. THIS ISSUE HAS ALREADY BEEN REPORTED IN SEVERAL VEHICLE SAFETY COMPLAINTS PRIOR TO MINE. *TR

NHTSA ID
10621278
Incident
Aug 1, 2014
Mileage
74,500 mi
Suspension
Filed Aug 4, 2014

A CLUNKING NOISE UNDER THE PASSENGER SEAT. IN LOOKING AT IT, IS SEEMS THERE IS A WORN BODY BUSHING. INVESTIGATION ON THE WEB SHOWS SEVERAL INCIDENCES OF SOMETHING LIKE THIS. THE NOISE HAS GOTTEN WORSE, THE VEHICLE NOW HAS 54000 MILES ON IT.I AM THE ORIGINAL OWNER. *TR

NHTSA ID
10618698
Incident
Aug 1, 2011
Mileage
40,000 mi
Body & structureSuspension
Filed Jun 15, 2014

ALL BODY BUSHINGS WERE DEFECTIVE AND HAD TO BE REPLACED. THE BUSHINGS WERE DESICCATED AND HAD CRUMBLED AWAY. THIS MADE THE VEHICLE UNSAFE WHEN CORNERING AS THERE WAS NOTHING TO SUPPORT THE WEIGHT OF THE BODY BETWEEN IT AND THE FRAME CAUSING EXCESSIVE MOVEMENT AND COMPROMISE OF CENTER OF GRAVITY. ACCORDING TO THE MECHANIC WHO REPLACED MY BUSHINGS, HE HAD SEEN THIS DEFECT ON ALL THE VEHICLES OF THIS MAKE AND MODEL YEAR. HE SAID THAT IT WAS NOT A PROBLEM ON THE 1998 FORD EXPLORER SPORT. I WENT TO A LOCAL JUNK YARD AND LOOKED AT SEVERAL FORD EXPLORER SPORTS AND NOTICED THE SAME DEFECT ON ALL THE 2001 MODEL YEARS. THE 1998 MODEL YEAR HAD BUSHINGS THAT WERE STILL IN GOOD CONDITION. *JS

NHTSA ID
10598366
Incident
Jun 7, 2014
Mileage
204,551 mi
Suspension
Filed Jun 9, 2014

2001 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO BUSHING PROBLEMS. *SMD THE CONSUMER STATED THE BUSHINGS DISINTEGRATED. THE COST TO REPLACE THEM, WAS $2000. *JB

NHTSA ID
10594073
Incident
Jun 2, 2014
Driver assistance
Filed May 3, 2014

MY WIFE WAS DRIVING ON A RESIDENTIAL ROAD AROUND 30 MPH WHEN SHE ATTEMPTED TO BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE BY BRAKING. SHE SAID THE TRUCK WAS BUCKING WILDLY AS THOUGH IT WAS ATTEMPTING TO MAINTAIN IT'S 30 MPH SPEED. SHE PUT IT IN NEUTRAL AND PULLED OVER YET THE TRUCK CONTINUED TO IDLE AS THOUGH IT WERE DRIVING 30 MILES PER HOUR. SHE TURNED THE VEHICLE OFF. I ARRIVED 15 MINUTES LATER AND WITHOUT TOUCHING THE GAS PEDAL TURNED THE VEHICLE ON AND IT IMMEDIATELY REV'D AS SHE DESCRIBED SO I SHUT IT OFF. I THEN PUMPED THE GAS PEDAL (WITH THE TRUCK IN THE OFF POSITION) ASSUMING IT MAY BE STUCK THEN RESTARTED THE VEHICLE. IT STARTED AND SUBSEQUENTLY DROVE NORMALLY. I TOOK IT TO MY MECHANIC AND HE DISCOVERED NOTHING. NOTHING IN THE COMPUTER HISTORY AND NOTHING WRONG WITH THE SPEED SYSTEM (PEDAL, CABLE, THROTTLE, THROTTLE BODY...) I DID SOME RESEARCH ON-LINE AND DISCOVERED AN NHTSA REPORT (NHTSA ACTION NUMBER : PE05037) OF A POSSIBLE BAD SPEED CONTROL CABLE FOR THIS VEHICLE WHERE THE TEFLON COVER COULD COMES OFF AND BIND AT THE GAS PEDAL HOLDING THE PEDAL OPEN AND UNABLE TO RETRACT. WE ATTEMPTED TO LOCATE THE REPLACEMENT CABLE ONLY TO FIND THAT FORD NO LONGER MAKES THE ORIGINAL OR THE REPLACEMENT WHICH WE FIND UTTERLY UNBELIEVABLE. NO MORE EXIST ANYWHERE IN THE US. I CAN FIND PARTS FOR MY 1992 FORD MUSTANG EASIER. NOT SURE WHY THEY STOPPED MAKING THE CABLE WHICH MAKES THIS MORE INTERESTING. MY NEXT STEP IS TO HAVE MY MECHANIC REMOVE THE CABLE TO SEE IF THERE IS A TEFLON BUILD UP NEAR THE GAS PEDAL. NOTE: WE HAVE NO CLEAR PROOF THAT THE CABLE IS THE ISSUE YET AT THIS POINT THE FACT THAT IT CLEARED WHEN I PUMPED THE GAS PEDAL WITH THE VEHICLE IN THE OFF POSITION LEAVES SUSPICION THAT THIS COULD BE THE SAME ISSUE NOTED IN THE NHTSA PE05037 REPORT. *TR

NHTSA ID
10586289
Incident
Apr 5, 2014
Mileage
65,000 mi
BrakesSteering
Filed Mar 9, 2014
Crash reported1 injury reported

MY PURCHASED NEW $30,000 2001 FORD 2 DOOR EXPLORER SPORT DIES OFTEN CAUSING NO BRAKES OR STEERING. IN 2001, IT DIED AND ROLLED OVER WITH NO STEERING OR BRAKES WHEN MY WIFE WAS DRIVING HOME, LEAVING HER STRANDED UPSIDE DOWN. FORD WOULD NOT RESPOND AND LOCAL DEALERS WOULD NOT OR COULD NOT SOLVE THE PROBLEM. IT STILL DIES AND ALL RECALLS WERE PRESUMABLY DONE, INCLUDING THE FIRESTONE TIRES WHICH WERE THE BEST PART OF THE VEHICLE. NUMEROUS LETTERS TO FORD WERE NEVER ACKNOWLEDGED. I WOULD LIKE TO HAVE A REFUND ON THIS VEHICLE. CAN YOU HELP ME? *TR

NHTSA ID
10568035
Incident
Feb 6, 2000
Mileage
1,500 mi
Powertrain (other)
Filed Nov 7, 2013

THIS HAS OCCURRED MULTIPLE TIMES SINCE I'VE HAD THE VEHICLE. I KNOW ENOUGH ABOUT VEHICLES TO KNOW THIS IS NOT NORMAL IN THE EARLY YEARS OF 125,000 MILES AND ROUTINE MAINTENANCE. WHEN I ACCELERATE FROM A STOPPED POSITION THE RPM'S GO UP TO ABOUT 3,000 OR SO BUT THE VEHICLE DOES NOT ACCELERATE. THE O/D LIGHT WILL FLASH AND THE VEHICLE, WHEN IT DOES ACCELERATE, IS "SLUGGISH". WHEN I PULL OVER AND TURN OFF THE VEHICLE, THEN TURN IT BACK ON, IT SEEMS TO RESET THE LIGHT SO THAT IT IS NO LONGER ILLUMINATED BUT EVENTUALLY THE ISSUE WITH THE LACK OF ACCELERATION COMES BACK WITHIN THE NEXT FEW MILES AND USUALLY IS A PROBLEM BETWEEN 1ST AND 2ND GEAR. IT HAPPENS LIKE CLOCK WORK WHEN I LEAVE A DRIVEWAY AND ENTER TRAFFIC WHICH PUTS ME IN FEAR OF BEING HIT BY AN ONCOMING VEHICLE. THIS IS DEFINITELY A POTENTIAL HAZARD AND IN AN ATTEMPT TO DIAGNOSE THE PROBLEM I HAVE COME ACROSS MULTIPLE ENTRIES ON "BLOGS" WITH SIMILAR SYMPTOMS THAT USUALLY BEGIN AROUND 120,000-150,000 MILES. IN MY OPINION, THE ISSUE CAUSING THE PROBLEM, AND THE POTENTIAL RISK TO MY LIFE AND OTHERS, SHOULD HAVE BEEN RECALLED YEARS PREVIOUS. THIS SEEMS TO BE TOO COMMON. VEHICLES, IN GENERAL, SHOULD NOT BE OPERATING LIKE THIS UNLESS THERE IS AN EXTREME LACK OF CARE IN REGARDS TO MAINTENANCE. ON ANOTHER NOTE... I'VE NOTICED THAT THE VARIOUS FAULTY PARTS THAT HAVE BEEN RECALLED ARE "QUICK FIXES" WHICH TRANSLATES TO ME AS "CHEAP FIXES". IF A COMPANY PRODUCES A PRODUCT THAT FAILS BEFORE IT'S TIME OR CAUSES DANGER TO IT'S CUSTOMERS, THEY SHOULD DEFINITELY ENSURE THAT THE PROBLEM BE REMEDIED. SO "MAN UP" FORD AND ADDRESS THE ISSUE- OR THE ALTERNATIVE IS TO QUIT PRODUCING GARBAGE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10551420
Incident
Jul 24, 2013
Mileage
125,000 mi
Powertrain (other)
Filed Nov 5, 2013

WHEN I STARTED FROM A STOP LIGHT IT TOOK OFF FINE BUT SHIFTING FROM 1ST TO 2ND AND THEN INTO 3RD THE ENGINE RACED BUT WOULD NOT ACCELERATE. I PUSHED THE O/D OFF AND IT SEEMED TO FIX THE PROBLEM. THEN OVER THE NEXT FEW DAYS IT BECAME MORE FREQUENT TO THE POINT THAT I AM AFRAID TO PULL OUT INTO TRAFFIC. I WORRY THAT I WILL BE HIT BY NOT GAINING SPEED TO GET GOING. ALSO MERGING ON THE FREEWAY IS FRUSTRATING AND UNSAFE. THE O/D LIGHT FLASHES ON AND OFF ALL OF THE TIME NOW. THIS HAS HAPPENED OVER THE COARSE OF A WEEK. THIS IS AN AUTOMATIC TRANSMISSION 2WD. *TR

NHTSA ID
10551019
Incident
Oct 30, 2013
Mileage
146,444 mi
Body & structure
Filed Jun 20, 2013

THE BACK END BUMPS AND THUMPS LIKE THERE IS NO PADDING BETWEEN THE METAL ON METAL PARTS. VERY LOUD IN THE VEHICLE ALWAYS. *TR

NHTSA ID
10520862
Incident
May 1, 2009
Body & structureSuspension
Filed Jun 7, 2013

DRIVING ON HIGHWAY AND HEARD BANGING/BUMPING NOISE COMING FROM REAR OF VEHICLE. INITIALLY THOUGHT THAT JACK HAD CAME LOOSE FROM HOLDER LOCATED IN FENDER WELL COMPARTMENT. UPON INSPECTION JACK WAS FOUND TO BE TIGHT IN HOLDER. NOTICED THAT YOU COULD HEAR THE BANGING NOISE WHEN ROCKING THE VEHICLE UP AND DOWN. CARRIED VEHICLE TO A LOCAL MECHANIC WHO INSPECTED IT AND FOUND THAT THE RIGHT REAR BODY INSULATOR HAD DETERIORATED AND FELL OUT ALLOWING THE EXPLORER'S BODY TO RIDE DIRECTLY ON THE FRAME. MECHANIC STATED THAT HE FELT IT WOULD BE SAFE TO DRIVE VEHICLE BUT ADVISED TOO, THAT IT COULD DAMAGE THE BODY BECAUSE IT WAS RIDING DIRECTLY ON FRAME.COST TO REPAIR = $325 ($110 LABOR + $167 FOR NEW CHASSIS BODY INSULATOR PURCHASED FROM A LOCAL FORD DEALER + 40 FOR USED BODY MOUNT SUPPORTS PURCHASED AT A LOCAL SALVAGE YARD + 8 IN TAXES). MECHANIC HAD TO ALSO TIGHTEN BOLTS ON HINGES HOLDING REAR LIFT GATE ON. MILEAGE ON VEHICLE WAS 108,000. *TR

NHTSA ID
10515770
Incident
Jun 5, 2013
Mileage
108,000 mi
Electrical
Filed Apr 5, 2013

TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, THE INTERIOR LIGHTS, AND THE SOUND FOR THE DOOR STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 155,637 AND THE CURRENT MILEAGE WAS 158,000. *TR

NHTSA ID
10507267
Incident
Feb 1, 2013
Mileage
155,637 mi
Body & structureInterior & seats
Filed Sep 25, 2012

2001 FORD EXPLORER SPORT - OVERALL GOOD CONDITION - COMPLAINT INVOLVES FAILURE OF BOTH DOOR POWER LOCKS/HANDLE MECHANISMS. DRIVERS DOOR TOTALLY FAILED AND REPAIRS MADE AT AUTO SHOP, BUT MECHANISM QUICKLY FAILED AGAIN. EXPENSIVE REPAIR. - PASSENGER DOOR LOCK ALSO MALFUNCTIONING MILDLY BUT STILL OPERABLE FOR THE TIME BEING. APPEARS READY TO FAIL HOWEVER SINCE THIS WAS SAME PRIOR SYMPTOM OF THE OPPOSITE DOOR. NO INFORMATION LOCATED ON RECALL FROM FORD PREVIOUSLY FOR THIS PROBLEM. *TR

NHTSA ID
10477052
Incident
Aug 4, 2012
Body & structureVisibility
Filed Aug 2, 2012

I WAS DRIVING AND HEARD LOUD NOISE. SOUNDED LIKE THE BACK WINDOW HATCH WAS OPEN AND VIBRATING WITH EVERY BUMP IN THE ROAD. THE HATCH WAS CLOSED, SO I LOOKED UNDER THE VEHICLE TO FIND THE BODY MOUNTS HAD COMPLETELY CRUMBLED AWAY. THE BODY OF THE VEHICLE WAS RIDING ON THE FRAME WITH NO CUSHION. THE BODY OF THE VEHICLE WAS VERY HARD TO HANDLE AND FELT AS IF IT MAY SHIFT OFF THE FRAME AT ANYTIME. *TR

NHTSA ID
10468903
Incident
May 31, 2011
Mileage
180,000 mi
Body & structure
Filed Mar 8, 2012

THE BODY MOUNTS ON MY EXPLORER SPORT ARE DETERIORATING AND CAUSING A BAD VIBRATION IN THE WHOLE VEHICLE WHEN TRAVELING AND EVENTUALLY THE CAB WILL SHIFT AND COULD CAUSE LOSS OF CONTROL. THE FORD COMPANY IS THE ONLY ONE WITH THE NEW PARTS NEEDED FOR MY MODEL VEHICLE AND THEY WANT $1,0000 JUST FOR THE PARTS. *TR

NHTSA ID
10450775
Incident
Feb 22, 2012
Interior & seats
Filed Mar 2, 2012

TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT UPON SITTING IN THE FRONT DRIVER'S SEAT, THE SEAT UNEXPECTEDLY RECLINED. THE CONTACT ALSO STATED THAT THE BOTTOM PORTION OF THE SEAT CUSHION DROPPED DOWNWARD. NUMEROUS AUTHORIZED DEALERS WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NO LONGER MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA ID
10450040
Incident
Oct 1, 2010
Interior & seats
Filed Feb 7, 2012

TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD UNEXPECTEDLY SHIFT WHILE THE VEHICLE WAS IN MOTION, INCREASING THE RISK OF A CRASH. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). NO FURTHER ASSISTANCE WAS OFFERED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 151,000.

NHTSA ID
10447005
Incident
Dec 1, 2011
Mileage
150,000 mi
Airbags
Filed Feb 6, 2012
Crash reported1 injury reported

MY WIFE WAS DRIVING HOME FROM WORK DURING AN ICE STORM AND LOST CONTROL OF HER 2001 FORD EXPLORER SPORT SUV AND STRUCK A TREE. SHE WAS TRAVELING APPROXIMATELY 25 MPH AT THE TIME OF THE ACCIDENT. NO AIR BAGS DEPLOYED DURING THE HEAD ON COLLISION WITH THE TREE. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND IT SUSTAINED MAJOR SHEETMETAL AND FRAME DAMAGE. THE RADIATOR WAS PUSHED IN AND DESTROYED. *TR

NHTSA ID
10446789
Incident
Jan 20, 2012
Mileage
111,150 mi
Body & structure
Filed Feb 3, 2012

MY 2001 FORD EXPLORER SPORT TRAC'S BODY MOUNT CUSHION HAS DETERIORATED AND I CAN'T DRIVE THE VEHICLE WITHOUT AN EXPENSIVE (REMOVE THE BODY OFF OF THE TRUCK) PROCEDURE AND VERY EXPENSIVE PARTS. THIS SHOULD LAST THE LIFETIME OF A VEHICLE. THIS SHOULD BE A SAFETY RECALL ISSUE. THANK YOU, [XXX] ATTORNEY AT LAW, MAUI, HAWAII INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

NHTSA ID
10446351
Incident
Feb 1, 2012
Mileage
160,000 mi
Suspension
Filed Jan 30, 2012

HEARING NOISE BOTH DOWN THE DRIVERS SIDE AND THE FRONT I TOOK MY TRUCK TO THE KNOWN TOP NOTCH SHOP FOR SUSPENSION. IT WAS THERE THAT I WAS TOLD THAT MY BODY/CAB MOUNT BUSHINGS (INSULATORS) WERE SHOT. THEY CRUMBLE IN YOUR HAND IF YOU TOUCH IT. THE QUOTE TO FIX $1100.00 ! ! ! I CALLED THE DEALER AND TO MY SHOCKING SURPRISE JUST THE PARTS (FOUR SETS) DIRECTLY UNDER THE CAB ARE $550....UNBELIEVABLE. THE REASON THE LABOR IS SO HIGH - BECAUSE THEY HAVE TO PULL THE INTERIOR TO GET TO THE BLOTS..FORD IN ALL THEIR WISDOM PUT THEM IN TOP SIDE DOWN ! MY BROTHER LOOKED AT IT FURTHER AND FOUND I WAS MISSING THE DRIVERS BACK BOLT ALL TOGETHER (LOOK INSIDE THE STORAGE BEHIND BACK SEAT)...NEVER THERE. I TOOK MY TRUCK INTO TO SEE WHAT THEY HAD TO SAY ABOUT THE NOISE FRONT AND SIDE. THE MECHANIC WAS PASSIVE ABOUT THE BODY BUSHINGS, CHUCKLED WHEN I ASKED ABOUT PUTTING IN THE MISSING BOLT AND COULD NOT FIND THE FRONT END NOISE. ASKED IF IT COULD BE THE STRUT HE TOLD ME I DID NOT HAVE THEM...ONLY TO CRAWL UNDER THE TRUCK AFTER WE RETURNED FROM THE TEST DRIVE AND SAID OOPS I LIED YOU DO HAVE THEM ! FORD REALLY NEEDS TO GET BETTER MECHANICS AND BETTER MATERIALS. THEY SCREWED UP BY BREAKS THE LAST TIME I WAS THERE SO NEEDLESS TO SAY I WILL NEVER TRUST THEM AGAIN. ANYWAY, WHEN I ASKED WHAT WAS THE BUSHINGS MADE OF, I WAS TOLD ..RUBBER...ONE OF THEIR OWN PART GUYS CONTACTED THE MFG....HE TOO WAS TOLD RUBBER. FOUND ON THE INTERNET...IT IS ACTUALLY.. RUBBER FOAM. ARE YOU KIDDING ME..NO WONDER IT CRUMBLES ! I WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM AFFRAID EVERY TIME I GET IN MY TRUCK BUT HAVE NO OTHER MEANS OF TRANSPORTATION NOR CAN I BUY ANYTHING. SAME ON FORD ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

NHTSA ID
10445893
Incident
Dec 19, 2011

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