2003 Ford Explorer Sport Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Ford Explorer Sport, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure2532.1%
- Visibility1721.8%
- Engine56.4%
- Suspension56.4%
- Driver assistance45.1%
- Airbags33.8%
- Brakes33.8%
- Electrical33.8%
- Tires & wheels22.6%
- Transmission22.6%
- Fuel system22.6%
- Other / unspecified22.6%
- Powertrain (other)22.6%
- Interior & seats11.3%
- Steering11.3%
- Exterior lighting11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
"TAKATA RECALL" AIRBAG LIGHT KEEPS BLINKING WITH THE SEAT BELT NOISE. CHANGED THE LIGHT BULB FROM THE DASH BOARD AND NOW THE AIRBAG LIGHT STAYS ON BUT WILL NOT CONNECT WITH MILEAGE.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WAS DRIVING THE VEHICLE WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I PULLED OVER AS QUICK AS POSSIBLE INTO A STRIP MALL PARKING LOT. BEFORE I GOT OUT FLAMES WERE COMING OUT OF THE ENGINE COMPARTMENT. I RAN INTO A STORE AND GOT A FIRE EXTINGUISHER TO TRY AND PUT OUT THE FIRE. I FAILED, AS THE WHOLE FRONT OF THE EXPLORER WAS IN FLAMES AS WELL AS THE INTERIOR. THE VEHICLE IS A TOTAL LOSS. THE FIRE DEPARTMENT PUT IT OUT. I HAD THE VEHICLE FOR 7 WEEKS. THE USED DEALER WILL NOT TAKE ANY RESPONSIBILITY. SHOULD THEY? I PURCHASED THE VEHICLE ON MAR. 3,2014 AT OC AUTO EXPO IN WESTMINSTER, CA. *TR
IN FEBRUARY OF 2006, I TOOK MY 2003 FORD EXPLORER IN TO HAVE IT FIXED. AT THE TIME, MY VEHICLE ONLY HAD APP. 36,300 MILES ON IT. I HAD TO HAVE ALL THE SPARK PLUGS REPLACED BECAUSE THEY HAD GONE BAD. I WAS TOLD THE SPARK PLUGS SHOULD HAVE LASTED FOR 90,000 TO 100,000 MILES. IN APRIL OF 2007, WITH APP. 43,000 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN FOR REPAIR AND WAS TOLD THE SPARK PLUG WIRES WERE ARCING AND WERE BURNED. I WAS TOLD THAT THE WIRES WERE ROUTED BADLY AND THAT THEY LAY AGAINST HOT AREAS OF THE CAR. I NOW HAVE TO REPLACE ALL THE WIRES. THE GARAGE HAS CALLED ALL THE DEALERS AND DISTRIBUTORS IN MY AREA FOR THE WIRES AND WAS TOLD THAT THEY CAN'T GET THE WIRES, THAT THEY SEEM TO HAVE BEEN PULLED OFF OF THE SHELF. IF THE WIRES ARE ROUTED BADLY AND LAY AGAINST HOT THINGS, I WOULD THINK EVENTUALLY THAT WOULD START A FIRE. THE GARAGE IS GOING TO GIVE ME THE OLD WIRES JUST IN CASE I NEED THEM. I WOULD THINK AN INVESTIGATION NEEDS TO BE DONE TO SEE IF, IN FACT, THE WIRES ARE ROUTED BADLY AND COULD START A FIRE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
SEVERE CLANKING/BANGING NOISE IN PASSENGER REAR. REPLACED SHOCKS. NOISE WORSENED. RESEARCHED AND FOUND NUMEROUS COMPLAINTS REGARDING BODY MOUNTS WITH FORD EXPLORER SPORT VEHICLES. UPON INVESTIGATION - REACHING UP UNDER VEHICLE FOUND NO "BODY INSULATOR LEFT ON PASSENGER SIDE REAR AND ON DRIVER REAR THE INSULATOR CRUMBLED LIKE DIRT AND FINE POWDER. THE BODY MOUNTS APPEARED TO BE MANUFACTURED OF A FOAM LIKE MATERIAL - SUBSTANDARD AT BEST! REPLACEMENT PARTS MUST BE PURCHASED THROUGH FORD SINCE NO OTHER AFTERMARKET PARTS ARE AVAILABLE. PARTS ONLY (THAT BEING ABLE TO SALVAGE THE BOLTS AND SLEEVES) AND PURCHASE THE TWO PAIR OF INSULATORS ONLY - $680.00. THE SAME MATERIAL THAT FAILED AND SHOULD NOT. THERE ARE VEHICLES ON THE ROAD WITH BODY MOUNTS FOR 40 TO 50 YEARS. THIS IS A MANUFACTURER'S RESPONSIBILITY AND THE COST FOR THESE PARTS IS THIEVERY. IT IS UNSAFE TO OPERATE A VEHICLE WITHOUT REPAIRING DEFECTIVE BODY MOUNTS DUE TO THE POSSIBILITY OF BODY ROLL OR OTHER LOSS OF CONTROL. SINCE THE MOUNTS SHOULD NOT FAIL THROUGHOUT THE LIFE OF THE VEHICLE I SINCERELY REQUEST AN INVESTIGATION BE LAUNCHED INTO THE MULTIPLE COMPLAINTS BEING FILED FOR THE YEARS 2001-2003 FORD EXPLORER SPORT BODY MOUNTS. *TR
I HAVE A 2003 FORD EXPLORER THAT I HAVE HAD TO REPLACE BOTH FRONT WHEEL BEARINGS AND NOW 1 OR BOTH OF THE REAR ONES ARE BAD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE MOVING IN TRAFFIC ON HIGHWAY ABOUT 45 MPH. GAS ACCELERATOR PADAL WENT ALL THE WAY DOWN TO FLOOR ON 2003 FORD EXPLORER SPORT AND NEVER RETURNED TO THE UP POSITION. THROTTLE CABLE FOR CABLE END BROKE OFF AT THROTTLE BODY FOR GAS ACCELERATOR PADAL. *TR
WHILE TRYING TO USE THE CRUISE CONTROL IT WILL SOMETIMES WORK AND OTHER TIMES WILL NOT WORK. WHEN IT DOESN'T WORK THE GREEN INDICATOR LIGHT JUST FLASHES WHEN PUSHING THE SET BUTTON. ALSO THE AREA AROUND THE BUTTONS GETS VERY WARM. IT SEEMS THAT IT WORKS LESS IN WARM WEATHER THEN IN COOL. *JB UPDATED 11/07/07 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
"TAKATA RECALL" AIRBAG LIGHT KEEPS BLINKING WITH THE SEAT BELT NOISE. CHANGED THE LIGHT BULB FROM THE DASH BOARD AND NOW THE AIRBAG LIGHT STAYS ON BUT WILL NOT CONNECT WITH MILEAGE.
I WAS DRIVING IN SEMI WET CONDITIONS, GOING DOWNHILL AND ENGAGED THE OVERDRIVE OFF BUTTON. THE VEHICLE STARTED TO SHIMMY AND SHAKE, THEN FISH TAILED, RESULTING IN ME HITTING AN EMBANKMENT AND FLIPPING THE VEHICLE. NEITHER AIRBAG DEPLOYED! I WAS ABLE TO CRAWL OUT OF THE WRECK BUT THE TRUCK WAS TOTALED. THIS IS THE SECOND TIME THE VEHICLE DID THE EXACT SAME THING (EXCEPT THE CRASH), IN THE SAME WEATHER CONDITIONS. THE FIRST TIME, I WAS ABLE TO GET THE VEHICLE UNDER CONTROL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY CAR MOVE BACKWARDS WITH PARKING SHIFT,EMERGENCY AND ENGINE STOPS IN A RAMP DRIVING INTO MY GARAGE. *TR
MY WIFE AND I PURCHASED A FORD EXPLORE SPORT 2003 NEW FROM THE DEALER; ON SEVERAL OCCASION WE HAD PROBLEMS WITH WHAT I THOUGHT WAS THE ABS BRAKE SYSTEM.THE VEHICLE WOULD CONTINUE TO GO FORWARD AFTER APPLYING BRAKES. THE FORD DEALERSHIP REPLACED BRAKE BOOSTER, MASTER CYLINDER AND IT STILL TODAY IT CONTINUE TO DO THE SAME THINGS SURGE FORWARD AFTER TWO VISIT TO THE DEALERSHIP WITH THIS PROBLEM. THERE RESPONSE WAS WE CAN'T FIND IT AND SENT US ON OUR WAY. NOW THE WARRANT IS GONE AND WE ARE STUCK WITH A VEHICLE THAT MAY OR MAYNOT STOP IN TRAFFIC WHICH PUTS OUR LIVES AND MAYBE SOMEONE ELSES LIFE AT RISE. WE REALLY DON'T WANT TO PURCHASE ANOTHER VEHICLE AT THIS TIME; SINCE FORD CAN'T FIX OR LOCATE THE PROBLEM. I PULL THE FORD UP TO ANOTHER VEHICLE OF MINE TO JUMP THE BATTERY AND IT WOULDN'T STOP AND CRASH INTO MY GRILL ;DESTROYED THE FRONT OF MY S10 CHEVY. HOWEVER THAT I CAN FIX. WE APPRECIATE ANY THING YOU CAN HELP US WITH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I BOUGHT MY FORD EXP.SPORT TRAC IN 2005 WITH A FEW MILES ON IT. I SOON FOUND OUT THAT IT HAD A FEW PROBLEMS WITH IT'S INTERIOR LIGHTING. THEN IT WAS THE DOOR LOOKS, THEN IT WAS THE RADIO GOING ON AND OFF BY ITSELF. THEN THE WINDOWS WENT UP AND DOWN ON THERE OWN. NOW THE AC COMES ON AND OFF WHILE IN THE OFF POSITION. AS OF TODAY KNOW ONE KNOWS WHAT AS GOTTEN INTO MY TRUCK AND WHEN I ADJUST MY STEERING WHEEL DONE THE TURNING LIGHTS DONT WORK AND I HAVE EVEN RECEIVED A TICKET FOR IT.
THE FORD EXPLORER SPORT HAS SERIOUS ELECTRICAL PROBLEMS. *REAR BRAKE LIGHT WOULD NOT TURN OFF AND CAUSED MY BATTERY TO DRAIN. TOOK IT TO THE SHOP AND THEY STATED THIS IS A KNOWN PROBLEM WITH FORD EXPLORERS, THAT THE BRAKE LIGHT SWITCH THAT THE CAR HAS IS DEFECTIVE. THE MECHANIC ACTUALLY STATED THAT THEY STOPPED MAKING THAT KIND OF BRAKE LIGHT SWITCH, SO THEY HAD TO ORDER A NEW KIND OF BRAKE LIGHT SWITCH. BECAUSE THE MECHANIC'S STATEMENT, THIS INFORMED ME THAT FORD IS AWARE OF THE BRAKE LIGHT SWITCH THAT CAME WITH THE CAR IS DEFECTIVE. *DOOR AJAR LIGHT SOMETIMES COMES ON FOR NO REASON WHEN ALL DOORS ARE FULLY CLOSED, AND THEN TURNS OFF ON IT'S OWN AFTER A COUPLE DAYS. I CALLED FORD AND THEY STATED THIS SOMETIMES HAPPENS AND I NEEDED TO GREASE THE DOOR LATCHED AND CLEAN THE RUBBER LINING ON THE DOORS. I DID ALL THIS AND IT STILL HAPPENS SOMETIMES. I'VE SEEN COMPLAINS ABOUT THIS ONLINE TOO. THIS IS DANGEROUS BECAUSE NOW WHEN THE DOOR AJAR LIGHT COMES ON PEOPLE MAY IGNORE THINKING IT'S THE REGULAR GLITCH, WHEN IT COULD POSSIBLY BE AN OPEN DOOR ONE DAY. *POWER DOOR AND POWER WINDOW MOTOR CONSTANTLY GOES OUT EACH YEAR. I HAVE HAD THIS REPAIRED THREE TIMES NOW. THIS IS ALSO DANGEROUS BECAUSE IN AN EMERGENCY PASSENGERS CAN'T EXIT A WINDOW IF NEEDED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: P235/70/R16. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 35,000. UPDATED 2/24/15*CN UPDATED 03/02/15*JB
TIRE VALVE PROBLEM - 3 BLOWN TIRES IN 60 DAYS ORIGINAL TIRES PURCHASED 1/31/2007 - CAR MILEAGE 75,857 AT THE TIME OF PURCHASE 1ST INCIDENT - APRIL 12, 2008 - CAR MILEAGE 91,400 (RIGHT FRONT TIRE) BLOWN TIRE ON INTERSTATE 81 IN VIRGINIA (TIRE REPLACED W/NEW VALVE) NO PROBLEM DETERMINATION DONE RELATIVE TO THE VALVE 2ND INCIDENT - APRIL 26, 2008 - CAR MILEAGE 92,300 (LEFT FRONT TIRE) BLOWN TIRE ON INTERSTATE 85 IN NORTH CAROLINA (TIRE REPLACED W/NEW VALVE) NO PROBLEM DETERMINATION DONE RELATIVE TO THE VALVE 3RD INCIDENT - JUNE 18, 2008 - CAR MILEAGE 93,100 (LEFT REAR TIRE) BLOWN TIRE ONE INTERSTATE 285 IN GEORGIA (TIRE REPLACED W/NEW VALVE) PROBLEM DETERMINATION DONE REVEALED VALVE SEEMED TO BE ROTTED 4TH TIRE (RIGHT REAR) WAS CHECK DURING THE 3RD TIRE REPLACEMENT - VALVE WAS "WIGGLED" AND THE TIRE STARTED TO LEAK - 4TH TIRE PRO-RATED AND NEW TIRE AND VALVE WAS PUT ON THE CAR AS A RESULT OF THE ANALYSIS DONE DURING THE 3RD TIRE REPLACEMENT - IT WAS DETERMINED THAT THE VALVES WERE THE ROOT CAUSE OF THE TIRE FAILURES TIRES WERE MICHELIN CROSS TERRAIN SUV ORWL P235/7R-16 VALVE NUMBERS WERE NOT DETERMINED THE ONLY REASON WE INVESTIGATED THE POSSIBILITY OF A RECALL ON THE VALVES WAS BASED ON THE STATEMENT MADE BY THE TIRE SERVICE ATTENDANT THAT THEY HAD SEEN A FEW OF THESE AND THEY WERE GETTING REIMBURSED DUE TO A FAULTY VALVE. THE PURCHASE PLACE OF THE TIRES WITH THE VALVES IN QUESTION WAS DISCOUNT TIRE IN KENNESAW GEORGIA - JANUARY 2007 CONSEQUENTLY, I HAVE HAD TO REPLACE 4 TIRES (WHICH WERE COVERED UNDER MY ROAD HAZARD INSURANCE WITH DISCOUNT TIRE) AND A NEW ALIGNMENT... TOTAL COST, INCLUDING EVERYTHING WAS ABOUT $150 (THANKS TO THE ROAD HAZARD INSURANCE). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
MY CAR MOVE BACKWARDS WITH PARKING SHIFT,EMERGENCY AND ENGINE STOPS IN A RAMP DRIVING INTO MY GARAGE. *TR
2003 FORD EXPLORER EDDIE BAUER AWD 4DR VIN [XXX] UNDER WARRANTY - 33125 MILES WHEN IN REVERSE EXPERIENCE BANGS/JERKS - DEALER STATED IT WAS TRANSMISSION SHIFT SOLENOID PACK AND REPLACED 6/05 - CONTINUED TO BANG/JERK INTO REVERSE UNTIL APPROX 1 MONTH LATER, VEHICLE WOULD NOT MOVE WHETHER IN DRIVE OR REVERSE, ALONG WITH LOUD WHINING NOISES - DEALER COULD NOT LOOK AT VEHICLE FOR ONE WEEK AT WHICH TIME FLAT BEDDED AT OWNERS COST AS NOW AT 37,000 MILES (OUT OF WARRANTY OF COURSE) FORD INSPECTED TRANSMISSION AND HAS DENIED REPAIR/REPLACEMENT UNDER WARRANTY. AT 37,000 MILES ONE WOULD NOT EXPECT A TRANSMISSION TO FAIL. OWNER ESCALATING THIS ISSUE TO FORD CUSTOMER SERVICE. DEALER HAS BEEN GREAT, AFTER READING SIMILAR COMPLAINTS FROM THIS WEBSITE, IT APPEARS FORD CORPORATION IS IN TOTAL DENIAL OF A TRANSMISSION PROBLEM FOR 03 EXPLORERS. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
CAR HAS AN INTERMITTENT PROBLEM AND WILL STALL AND BOTH HIGH AND LOW SPEEDS, OR WHEN IDLING. WHEN THIS HAPPENS AND POWER ASSIST FAILS, IT'S ALMOST IMPOSSIBLE TO STEER OR TO BRAKE POSING A SERIOUS RISK TO SAFETY. THIS FIRST STARTING HAPPENING ABOUT ONCE A WEEK LAST NOVEMBER, AND NOW IT'S PRETTY OFTEN. STOPPED DRIVING THE CAR, EXCEPT TO TEST DRIVE AS WE'RE TRYING TO FIND THE SOURCE OF THE PROBLEM. WE THINK IT'S EITHER THE FUEL OR VACUUM SYSTEM AND ARE CONTINUING TO NARROW DOWN THE PROBLEM. I AM NOT SURE IF BRAKING WILL WORK AT ALL WHEN IT FAILS, AS FORTUNATELY IT HASN'T STALLED GOING DOWNHILL. I PUT ALL MY STRENGTH INTO BOTH BRAKING AND STEERING (I'M A PRETTY STRONG WOMAN) TO GET IT TO SAFETY. IT MAY SIMPLY BE STOPPING DUE TO INERTIA.
BOUGHT USED 2003 FORD EXPLORER SPORT XLT IN OCTOBER 2008. FIRST CAR I BOUGHT FROM DEALERSHIP. CAR STALLED PRIOR TO LEAVING LOT AND THE DEALERSHIP SERVICED IT CLAIMING IT NEEDED A CARBON CLEANUP. COME TO FIND THE FUEL RESET SWITCH'S CABLE CONNECTOR IS MELTED ON THE FRONT PASSENGER SIDE AND CAUSES CAR TO SHUT OFF EVEN WHILE DRIVING AT HIGH SPEEDS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WAS DRIVING THE VEHICLE WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I PULLED OVER AS QUICK AS POSSIBLE INTO A STRIP MALL PARKING LOT. BEFORE I GOT OUT FLAMES WERE COMING OUT OF THE ENGINE COMPARTMENT. I RAN INTO A STORE AND GOT A FIRE EXTINGUISHER TO TRY AND PUT OUT THE FIRE. I FAILED, AS THE WHOLE FRONT OF THE EXPLORER WAS IN FLAMES AS WELL AS THE INTERIOR. THE VEHICLE IS A TOTAL LOSS. THE FIRE DEPARTMENT PUT IT OUT. I HAD THE VEHICLE FOR 7 WEEKS. THE USED DEALER WILL NOT TAKE ANY RESPONSIBILITY. SHOULD THEY? I PURCHASED THE VEHICLE ON MAR. 3,2014 AT OC AUTO EXPO IN WESTMINSTER, CA. *TR
2003 FORD EXPLORER XLS 4X4, FRONT AND REAR HUB BEARINGS GOING OUT ON A VEHICLE ESPECIALLY THE FRONT HUB BEARINGS. THE LEFT FRONT HUB BEARING WENT BAD AND LUCKILY WE WAS NOT GOING DOWN THE HIGHWAY AT 55 MPH OR HIGHER, WE WAS ONLY GOING ABOUT 25-30 MPH. THE LEFT FRONT HUB BEARING FROZE UP AND WE DID A "U" TURN AND NO ONE WAS HURT. I HAD IT TOWED TO A SERVICE SHOP AND THEY TOLD ME WHAT THE PROBLEM WAS,AND THEY TOLD ME THAT THIS IS A MAJOR PROBLEM WITH THIS TRUCK. I CONTACTED FORD ON THIS MATTER AND THEY TOLD ME I HAD TO PAY FOR THE REPAIR BY MYSELF,BUT IF THE SAME PROBLEM IS ON MANY,MANY TRUCKS THIS IS BAD AND NOT SAFE. DO YOU HAVE ANY IDEAS? THE REPAIR SHOP CALLED ME AND TOLD ME WE SHOULD REPLACE THE TWO FRONT HUBS AND THE REAR AXLE BEARINGS ALSO,AND LOOKED AT THEM AFTER THE REPAIR AND THE OTHER ONES WERE WORN EXCESSIVE ALSO. THE REPAIR WORK FOR PARTS AND LABOR WAS $1488.00 WITH A LIMITED LIFE WARRANTY ON THE PARTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
2003 FORD EXPLORER XLS 4X4, FRONT AND REAR HUB BEARINGS GOING OUT ON A VEHICLE ESPECIALLY THE FRONT HUB BEARINGS. THE LEFT FRONT HUB BEARING WENT BAD AND LUCKILY WE WAS NOT GOING DOWN THE HIGHWAY AT 55 MPH OR HIGHER, WE WAS ONLY GOING ABOUT 25-30 MPH. THE LEFT FRONT HUB BEARING FROZE UP AND WE DID A "U" TURN AND NO ONE WAS HURT. I HAD IT TOWED TO A SERVICE SHOP AND THEY TOLD ME WHAT THE PROBLEM WAS,AND THEY TOLD ME THAT THIS IS A MAJOR PROBLEM WITH THIS TRUCK. I CONTACTED FORD ON THIS MATTER AND THEY TOLD ME I HAD TO PAY FOR THE REPAIR BY MYSELF,BUT IF THE SAME PROBLEM IS ON MANY,MANY TRUCKS THIS IS BAD AND NOT SAFE. DO YOU HAVE ANY IDEAS? THE REPAIR SHOP CALLED ME AND TOLD ME WE SHOULD REPLACE THE TWO FRONT HUBS AND THE REAR AXLE BEARINGS ALSO,AND LOOKED AT THEM AFTER THE REPAIR AND THE OTHER ONES WERE WORN EXCESSIVE ALSO. THE REPAIR WORK FOR PARTS AND LABOR WAS $1488.00 WITH A LIMITED LIFE WARRANTY ON THE PARTS. *TR
VIBRATION IN FRONT END OF 2003 FORD EXPLORER SPORT DETERMINED TO BE ASSOCIATED WITH THE FRONT WHEEL DRIVE. RESOLUTION HAS NOT OCCURRED TO DATE. BALANCED ALL DRIVE LINES BUT STILL VIBRATES. VIBRATION STOPS WHEN FRONT DRIVE LINE IS DISCONNECTED. NEXT APPROACH IS TO CONTINUE THROUGH REST OF DRIVE TRAIN. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
IN TRYING TO DETERMINE WHERE A NEW RATTLE WAS COMING I HEARD ON THE WAY HOME, I NOTICED THE REAR GATE GLASS HINGE HAD BROKEN OR BECAME DISLODGED. WHEN TRYING TO SECURE IT TO TAKE IT TO THE DEALERSHIP FOR REPAIR, THE GLASS SLIPPED AND CUT DEEP GASHES INTO THE BODY. I HAD JUST RETURNED HOME AND HAD IT FALLEN OFF ON THE HIGHWAY IT GOOD HAVE CAUSED AN ACCIDENT. THE DEALERSHIP ATTRIBUTED IT TO WEAR AND TEAR EVEN THOUGH I HAD PREVIOUSLY ONLY OPENED THE GLASS LIFT GATE TWICE DURING THE LIFE OF THE CAR. I WAS CHARGED A FEE JUST TO REPLACE THE HINGE. I DID NOT GET HE BODY WORK REPAIRED. THERE WERE RECALLS FOR THIS PROBLEM ON OTHER EXPLORER'S MADE DURING THE SAME PERIOD MINE WAS MADE, BUT I WAS TOLD MY VIN WAS NOT INVOLVED IN THE RECALL. (FORD RECALL NO. 04S20 AND A CAMPAIGN NUMBER 04V442000 AND SAFETY REPORT #10266375 AND #10266836). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS DRIVING AT APPROX 55MPH AND THE STEERING COLUMN LOCKED UP AND I WAS UNABLE TO CONTROL THE VEHICLE, IT AUTOMIATCALLY PULLED TO THE LEFT AND CAUSING MY VECHICLE TO ROLL SEVERAL TIMES. (3-5 TIMES) VEHICLE IS NOW TOTALLED. I RECEIVED MEDICAL ATTENTION AT THE SCENE AND I'M UNDER OBSERVATION FOR THE NEXT 48 HOURS. I'M HIGHLY CONCERNED DUE TO THE LEVEL OF OTHER VEHICLES THAT ARE MY SAME MAKE AND MODEL THAT HAVE HAD THIS SAME ISSUE. PLEASE ADVISE ASAP. THANK YOU IN ADVANCE FOR YOUR HELP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
"TAKATA RECALL" AIRBAG LIGHT KEEPS BLINKING WITH THE SEAT BELT NOISE. CHANGED THE LIGHT BULB FROM THE DASH BOARD AND NOW THE AIRBAG LIGHT STAYS ON BUT WILL NOT CONNECT WITH MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .