Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Sep 2, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 633 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1992 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
SteeringSuspension
Filed Sep 2, 2009
TL*THE CONTACT OWNS A 1992 FORD EXPLORER XLT. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD SQUEALING NOISE COMING FROM THE FRONT END OF THE VEHICLE . THERE WAS ALSO EXCESSIVE VIBRATION. THE DRIVER CONTINUED OPERATION WITH CAUTION. WHENEVER THE SPEED RATE WAS REDUCED THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
NHTSA ID
10282669
Incident
Sep 2, 2009
Mileage
130,000 mi
Steering
Filed Jan 24, 2008
A BLACK TAR-LIKE SUBSTANCE IS LEAKING OUT OF THE STEERING WHEEL. *TR
NHTSA ID
10215889
Incident
Feb 20, 2004
Steering
Filed Sep 29, 2003
WHILE DRIVING VEHICLE SHAKES AND A WHINING NOISE CAN BE HEARD. DEALER MADE SOME REPAIRS TO THE STEERING, BUT DID NOT INFORM THE CONSUMER OF WHAT THE PROBLEM WAS. THE PROBLEM HAS RETURNED. *AK
NHTSA ID
10041881
Steering
Filed Apr 16, 2001
Crash reported1 injury reported
ON THE EVENING OF MARCH 29, 2001, I WAS INVOLVED IN AN AUTO COLLISION ON ICY STREETS. DURING THIS COLLISION, MY SEAT BACK FAILED, ENDING UP NEARLY FLUSH WITH THE FLOOR DIRECTLY BEHIND THE DRIVER'S SEAT. I ENDED UP IN THE BACK SEAT, STILL STRAPPED INTO M
NHTSA ID
744107
Incident
Mar 29, 2001
Powertrain (other)SteeringTransmission
Filed Oct 26, 2000
TRANSMISSION QUIT, POWER STEERING QUIT, CLUTCH AND BEARINGS QUIT! *AK
NHTSA ID
735192
Incident
Apr 1, 2000
Steering
Filed Oct 10, 2000
THE PROBLEM IS THAT THE POWER STEERING WILL INTERMITTENTLY FREEZE UP, OR STOP OPERATING ALTOGETHER DURING A TURN. IT ACTS EXACTLY LIKE IT WOULD IF THE SERPENTINE BELT WERE OFF (NOT THE CASE). IF YOU FORCE A TURN, IT WILL ACT NORMALLY AGAIN.THIS IS VERY INTERMITTENT FAILURE. THE POWER STEERING PUMP HAS BEEN REPLACED TWICE (FOR OTHER REASONS), BUT THE PROBLEM IS STILL THERE. WHILE SOMEONE WHO IS STRONG MAY BE ABLE TO CONTINUE A TURN WITHOUT THE USE OF THE POWER STEERING, SOMEONE WHO IS NOT MAY BE UNABLE TO CONTROL THE VEHICLE AND AN ACCIDENT MAY RESULT. I HAVE NOT YET HAD THE POWER STEERING GEARBOX REPLACED YET, AS I FELT I SHOULD REPORT THIS 1ST TO SEE IF THERE IS ANY RECORD OF COMPLAINTS OF THIS FROM OTHER EXPLORER OWNERS.
NHTSA ID
733922
Incident
Oct 8, 2000
SteeringVisibility
Filed Sep 12, 2000
VEHICLE WENT OUT OF CONTROL ON FOUR LANE HIGHWAY COULD NOT STEER IT, FRONT WINDSHIELD BLEW OUT REAR WINDOW BLEW OUT THREE RAIDERARIORS HAVE BLOWN OUT ,HAVE REPORTED ALL THE THINGS TO FORD MOTOR COMPANY. *AK
NHTSA ID
731174
Incident
Jul 1, 2000
BrakesOther / unspecifiedSteering
Filed May 3, 2000
WHEN DRIVING AT 30 MPH LEFT REAR WHEELS SHEARED OFF, CAUSING LOSS OF BRAKES AND STEERING CONTROL. ALSO, WHEN DRIVING BETWEEN 15-20 MPH AND UPON DEPRESSING THE BRAKE PEDAL TO MAKE A GRAUDAL STOP, RIGHT REAR WHEELS SHEARED OFF, CAUSING LOSS OF STEERING CONTROL AND LOSS OF BRAKES. CONSUMER HAS CONTACTED THE DEALER. DEALER HAS REPLACED PARTS. *AK
NHTSA ID
861318
Steering
Filed Sep 2, 1999
THE INSIDE OF THE STEERING WHEEL IS MELTING DUE TO A STICKY BLACK LIKE TAR SUBSTANCE FOUND INSIDE OF THE STEERING WHEEL. PROLBEM WAS REPORTED TO THE DEALERSHIP. THE STEERING WHEEL HAS NOT BEEN REPLACED. *YC.ET.
NHTSA ID
844300
Incident
May 5, 1999
Steering
Filed Mar 14, 1999
I FIRST NOTICED A SEVERE BRAKE PULL WHILE OPERATING THE VEHICLE. WHEN BRAKES WERE APPLIED, THE PULL WAS SO SEVERE THAT THE STEERING WHEEL WOULD COME OUT OF MY HANDS. UPON INSPECTION OF THE UNDER SUSPENSION COMPONENTS I NOTICED THE RADIUS STEERING ARM BUSHINGS HAD MELTED. BEING A PREVIOUS CERTIFIED GENERAL MECHANIC AND AN AUTOMOTIVE INSPECTOR FOR THE FEDERAL GOVERNMENT, I KNEW THIS CONDITION WAS NOT NORMAL. I MADE A COURTESY CALL TO FORD MOTOR COMPANY TO INFORM THEM OF MY FINDINGS. THEY ACKNOWLEDGED THAT A PROBLEM EXISTED WITH THE RUBBER MATERIAL USED IN THESE BUSHINGS. MR. ESH (CUSTOMER ID 2160 OF FORD MOTOR CO.) TOLD ME THEY HAD SENT OUT OWNER NOTIFICATION LETTERS ON 1992 EXPLORERS (94 M 85). I INFORMED HIM THAT I NEVER RECEIVED THIS LETTER. FORD MOTOR COMPANY HAD AN INCORRECT ADDRESS. THEY HAD AN OLD POST OFFICE BOX NUMBER INSTEAD OF MY STREET NAME AND NUMBER. MR. ESH SAID THE TIMEFRAME ON REPLACING THESE BUSHINGS HAD EXPIRED AND HE COULD NOT REPLACE THE BUSHINGS UNDER WARRANTY. I QUESTIONED HIM HOW COME THIS WAS NOT A CONTINUOUS SAFETY RECALL. I DISAGREE WITH FORD'S REFUSAL TO ISSUE A SAFETY RECALL. AT ANY TIME THERE IS STRUCTURAL FAILURE IN A MAJOR SUSPENSION COMPONENT THAT AFFECTS BRAKING STABILITY AND STEERING CONTROL, THIS HAS THE POTENTIAL TO CREATE A LIFE THREATENING SITUATION. FORD MOTOR COMPANY ACKNOWLEDGED THAT THEY WERE AWARE OF THE BUSHING MATERIAL COMPONENT FAILURE AND STATED THAT THE NTSB DID NOT DEEM IT A SAFETY ITEM. THESE BUSHINGS ARE DISSOLVING LIKE A MARSHMALLOW OVER A FIRE!
NHTSA ID
704424
Incident
Mar 11, 1999
Steering
Filed Sep 22, 1998
STEERING WHEEL MATERIAL UNDER THE FACTORY LEATHER WRAP MELTS FROM HEAT AND IS LEAKING OUT OF COVERING.
NHTSA ID
541019
Incident
Jun 1, 1998
Steering
Filed Apr 13, 1998
PITMAN ARM SHAFT SNAPPED CAUSING LOSS OF CONTROL AND VEHICLE ROLL OVER.
NHTSA ID
534034
Body & structureBrakesEngine+4 more
Filed Aug 22, 1997
ARM REST PIVOT ASSEMBLY FAILED.
NHTSA ID
521260
ElectricalEnginePowertrain (other)+2 more
Filed Jun 20, 1997
4-WHEEL DRIVE NOT WORKING, REPLACED FRONT HUBS.
NHTSA ID
519051
Incident
Jan 1, 1994
Steering
Filed Mar 18, 1997
WHILE DRIVING THE VEHICLE AND MAKING A RIGHT TURN, LOST COMPLETE STEERING POWER DUE TO THE FACT THAT T STEERING FLUID LEAKED OUT OF VEHICLE AS IT WAS BEING DRIVEN OVER A PERIOD OF TIME. STEERING GEAR BOX HAD TO BE REPLACED. *AK
NHTSA ID
810129
Incident
May 5, 1996
BrakesSteering
Filed Feb 19, 1997
Crash reported
DRIVING 35MPH ON NORTH SIDE, HEARD A LOUD NOISE , SLOWED DOWN AND VEHICLE STARTED SKIDDING. APPLIED BRAKES, VEHICLE CONTINUED TO SLIDE.BEARING ON SPINDLE DISENGAGED AND CHEWED UP END OF SPINDLE. *AK
NHTSA ID
809072
Incident
Jan 20, 1997
Steering
Filed Oct 21, 1996
TIE ROD REPLACED.
NHTSA ID
510309
Incident
Jun 1, 1995
Steering
Filed Aug 13, 1996
AT ANY SPEED THE STEERING GEAR BOX STARTS DEGRADING WHICH CAUSES THE TRUCK TO DRIFT AND WANDER ALL OVER THE ROAD. *AK CONSUMER STATES DEALER RECOMMENDED REPLACEMENT OF THE GEAR BOX, DEALER STATED THE GEAR BOX COULD NOT BE ADJUSTED. *SLC
NHTSA ID
800790
Incident
Jul 11, 1996
Steering
Filed May 17, 1996
Fire reported
ARLARM SYSTEM CAUGHT ON FIRE, DUE TO IMPROPER INSTALLATION MADE BY CHEKMATE. *AK
NHTSA ID
984597
Incident
May 2, 1996
Steering
Filed Apr 22, 1996
WHILE DRIVING, EXPERIENED BOLT FAILURE, WHEN GEAR BOX FELL OUT, DUE TO BREAKING OF BOLTS WHICH HELD BOX, RESULTING IN LOSS OF STEERING CAPABILITY. *AK
NHTSA ID
983390
EngineFuel systemSteering
Filed Dec 29, 1995
INTAKE MANIFOLD GASKET LEAKS. *SD
NHTSA ID
490765
Incident
Nov 1, 1995
BrakesElectricalEngine+3 more
Filed Nov 22, 1995
BRAKES GRIND/PULL. *SD
NHTSA ID
488113
Incident
Sep 10, 1994
BrakesSteeringTransmission
Filed Apr 20, 1995
POWER STEERING FAILURE.
NHTSA ID
489424
Incident
Apr 20, 1995
Steering
Filed Mar 27, 1995
STEERING WHEEL CRACKED. *SKD
NHTSA ID
482594
Incident
Mar 27, 1995
Steering
Filed Jan 9, 1995
Crash reported
STEERING BOX MALFUNCTIONED WHILE TRAVELING ESTIMATED SPEED 30 MPH, RESULTING IN AN ACCIDENT. TT
NHTSA ID
958525
Incident
Dec 31, 1994
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own