Owner-reported complaints naming the tire or wheel system, filed with NHTSA
Data refreshed
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system. Every record below is an owner-reported complaint about the 1992 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 130 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 130, in the owner's own words
I WAS TRAVELING DOWN HIGHWAY AND THE SPARE TIRE CABLE BROKE AND THE WHEEL FELL OUT AND GOT JAMMED UNDER THE EXPLORER. LUCKILY I SOME HOW WAS ABLE TO GET PULLED OVER BEFORE THEIR WAS AN ACCIDENT. AFTER THAT HAD HAPPEN I FOUND OUT THAT THEY HAD A RECALL ON THE CABLES DUE TO THEM BREAKING. *TR
FIRESTONE TIRE RECALL/ REPLACEMENT FOR FORD EXPLORER CUSTOMER STATES THAT FIRESTONE REFUSED TO PROVIDE WARRANTY SERVICE**CC THE CONSUMER STATED HAD A PROBLEM WITH A TIRE RECALL ISSUED FOR HIS SPECIFIC VEHICLE. THE CONSUMER STATED TOOK THE VEHICLE IN FOR SERVICE ON THE RECALL BUT NOTICED THE DEALER INSTALLED PASSENGER CAR TIRES ON HIS TRUCK. THE CONSUMER STATED THAT THE PASSENGER TIRES WERE .75 INCHES SMALLER, THE CONSUMER STATED THE DEALER INFORMED HIM WHEN PERFORMING THE RECALL HE COULD USE ANY TIRE SIZE HE WANTED TO AND IT DIDNT HAVE TO BE COMPARABLE TO THE OLD TIRES. THE CONSUMER FURTHER STATED WHILE THIS IS A SPARE TIRE HE FEELS VERY UNSAFE IF SOMETHING SHOULD HAPPEN TO HIS TIRES. *TR
MY FORD EXPLORER WAS ORIGINALLY EQUIPPED WITH THE BRIDGESTONE-FIRESTONE TIRES THAT HAVE SINCE BEEN RECALLED. I REPLACED THESE TIRES IN 2003 WITHOUT EVER HAVING ANY NOTICE OF THE RECALL. RECENTLY I RECEIVED A LETTER STATING THAT I COULD GET MY TIRES REPLACED FOR FREE. THIS WAS THE FIRST NOTICE OF THE RECALL....AT LEAST 4 YEARS AFTER THE SUPPOSED RECALL. AND YES, I HAVE BEEN THE OWNER OF THE VEHICLE AND LIVING AT THE SAME ADDRESS FOR MORE THAN 10 YEARS. *JB
I RECEIVED A LETTER FROM FIRESTONE REGARDING THE RADIAL ATX TIRES RECALL DATED SEPTEMBER 2006. ON OCTOBER 4, 2006 I TOOK MY VEHICLE TO THE FIRESTONE STORE AT 7511 NE HIGHWAY 99, VANCOUVER, WA 98665. THEIR SERVICE MAN, BILL AULTMAN, VERIFIED THE TIRE IN QUESTION AND SAID THAT HE WOULD CALL BACK THAT DAY TO ARRANGE FOR REPLACEMENT OF THE RECALLED TIRE. HE NEVER CALLED ME BACK. OCTOBER 6, 2006 I CALLED THE SERVICE MAN (AULTMAN) TO FIND OUT STATUS AND TO ASK WHY HE HAD NOT CALLED ME. HE STATED THAT HE WOULD CHECK ON TIRES AND WOULD CALL ME BACK THAT SAME DAY (FRIDAY) OR FOR SURE THE FOLLOWING MONDAY. HE NEVER CALLED ME BACK. OCTOBER 16, 2006 I CALLED THE FIRESTONE STORE AND ASKED FOR THE PETE DESCHNER, MANAGER. HE WAS NOT IN. OCTOBER 18, 2006 I CALLED THE FIRESTONE STORE AND TALKED WITH PETE DESCHNER, MANAGER. I TOLD DESCHNER ABOUT THE CALLS TO AULTMAN WITH NO RESULTS. DESCHNER SAID HE WOULD CHECK OF AVAILABILITY OF TIRES AND THAT HE WOULD CALL ME BACK "TODAY OR TOMORROW FOR SURE". HE NEVER CALLED ME BACK. OCTOBER 23, 2006 I CALLED THE FIRESTONE STORE AND TALKED TO DESCHNER REGARDING THE RECALLED TIRE AND ASKED WHY NONE OF MY CALLS WERE RETURNED. HE STATED THAT THERE WAS NO REASON TO CALL IF THERE ARE NO TIRES. I MENTIONED THAT HE HAD SAID HE WOULD CALL ME "FOR SURE" AND THAT I WAS NOT SATISFIED THAT HE AND THE SERVICE MAN WERE SIMPLY IGNORING ME. DESCHNER STATED THAT HE WOULD BE GETTING SOME TIRES IN TODAY OR TOMORROW AND THAT HE WOULD CALL ME BACK. HE NEVER CALLED ME BACK. OCTOBER 31, 2006 I CALLED THE FIRESTONE MANAGER, PETE DESCHNER AGAIN AND INQUIRED ABOUT THE TIRE. DESCHNER SAID HE WOULD HAVE BILL AULTMAN CALL ME BACK FOR SURE TO ARRANGE FOR THE TIRE REPLACEMENT. HE NEVER CALLED ME BACK. AFTER ONE PERSONAL VISIT TO THE FIRESTONE STORE AND FIVE PHONE CALLS AND BEING TOLD EACH TIME THEY WOULD CALL BACK AND THEY CONTINUE TO IGNORE ME I AM FED UP. *JB
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED TIRE DEALER FOR THE RECALL REPAIR. THE DEALER WOULD NOT REPLACE THE TIRE UNDER THE RECALL BECAUSE THE DEALER BELIEVED THE TIRE CAME FROM A JUNK YARD. THE CONTACT PLANNED TO CONTACT THE TIRE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. THE TIRE WAS A FIRESTONE ATX P235/75R15. *AK UPDATED *JB
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES:TREAD/BELT WAS RECEIVED ON 10/07/06, AND AN AUTHORIZED TIRE DEALER REFUSED TO PERFORM THE RECALL. ON 10/12/06, THE TIRE WAS TAKEN TO THE TIRE DEALER WHO EXPRESSED THAT THE CONTACT NEEDED TO PURCHASE A NEW TIRE, AND THE TIRE MANUFACTURER WOULD REIMBURSE THE COSTS. THE RECALL STATED THAT THE DEFECTIVE TIRES WOULD BE REPLACED AT NO COST. THE CONTACT EXPRESSED TO THE TIRE DEALER THAT A COMPLAINT WOULD BE TAKEN BY THE NHTSA, AND THE DEALER OFFERED NO RESOLUTION. TIRE MANUFACTURER: FIRESTONE. TIRE LINE: ATX. SIZE: P235/75R15.
DT*: THE CONTACT STATED WHILE TRAVELING 15 MPH IN RAINY CONDITIONS, THE TIRE TREAD SEPARATED, CAUSING THE VEHICLE TO FLIP OVER TWICE. ONE OCCUPANT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED TWO WEEKS AFTER THE INCIDENT. THE CONTACT EXPRESSED THAT IF THE LETTER WAS RECEIVED EARLIER, THE ACCIDENT COULD HAVE BEEN PREVENTED. THE VEHICLE WAS DEEMED TOTALED. THE TIRE MANUFACTURER WAS FIRESTONE, MODEL: WILDERNESS AT, SIZE: P235/75R15.
WITHIN A 2 WEEK PERIOD BOTH OF MY FRONT TIRES POPPED. THESE ARE THE TOYO RADIAL OPEN COUNTRY. I WAS DRIVING EACH TIME ON THE HIGHWAY DRIVING AT 65 MPH WHEN THESE OCCURRED. THE FIRST TIME IT HAPPENED A SMALL PATCH CAME OFF OF MY TIRE. ON THE SECOND INCIDENT A MUCH LARGER AND MORE DANGEROUS PATCH TORE, CAUSING ME TO PULL OFF THE ROAD WITH NO CONTROL OVER THE SUV. *NM
FUTURA TOURING SE PURCHASED OMFR PEPBOYS IN FRESNO, CA. DRIVER SIDE REAR TIRE BLEW OUT ON THE FREEWAY WITH NO APPARENT REASON CAUSED EXPLOSIVE CONCUSSION THAT CAUSED THE COMPLETE SEPARATION OF THE TREAD , CAUSING THE CAR TO SPIN 360 DEGREES IN FREEWAY TRAFFIC.- CATASTROPHIC FAILURE WITH COMPLETE TREAD SEPARATION WITH LARGE VISIBLE POINT OF OUTWARD FORCE- TREAD DETACHMENT WAS COMPLETE WITH MOST OF SIDEWALLS INTACT EXCEPT AT FORCE POINT WHERE SIDE WALL COMPLETELY SHEARED TO BEAD. FORCE OF TIRE FAILURE CAUSED SPIN AT HIGHWAY SPEED WITH CATASTROPHIC CONTROL FAILURE, CAUSED VEHICLE CONTROL LOSS AND ACCIDENT WITH SPIN OFF-ROAD VEHICLE WAS TOTAL LOSS WITH MODERATE INJURY TO DRIVER. *NM
BRIDGESTONE AT DUELER P235/75R R15 TIRE SIDEWALL DISINTEGRATED WHILE DRIVING. *NM
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE FRONT TIRES HAVE TREAD SEPERATION AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE DEALER NOTIFIED SIZE# P23575R15 PLEASE PROVIDE THE DOT#. TS
THE SPARE TIRE CABLE OF MY 1992 FORD EXPLORER THAT HOLDS UP THE SPARE TIRE RUSTED OUT DROPPING THE SPARE TIRE TO THE GROUND. FORTUNATELY THIS OCCURRED WHILE THE VEHICLE WAS STOPPED. IF THE TIRE FELL WHEN MOVING DOWN THE HIGHWAY AT 65MPH, THE CONSEQUENCES MAY HAVE BEEN VERY DIFFERENT. THERE IS NO EXCUSE FOR FORD TO USE A CABLE MATERIAL THAT CAN CORRODE AND DROP THE TIRE.
ON AUGUST 5, 2002 I WAS DRIVING ON THE FREEWAY WHEN THE TREAD UNRAVELED ON THE TIRE ON THE LEFT FRONT SIDE OF MY FORD EXPLORER. I REPLACED THE TIRE BUT WAS VERY CONCERNED BECAUSE MY MECHANIC FELT THAT THE FAILURE WAS CAUSED BY A DEFECT. WHEN I WENT TO THE DEALER HE INFORMED ME THAT THE TIRE WAS BEYOND THE WARRANTY LIMITATION OF 60,000 MILES AND THAT I WOULD NEED TO PURCHASE A NEW TIRE. TODAY, SUNDAY AUGUST 26, 2002 A SECOND TIRE THAT I PURCHASED AT THE SAME TIME FROM YOUR DEALER BEGAN TO FALL APART AT THE TREAD AS I RETURNED FROM CHURCH. I HAVE TWO MORE DUNLOP TIRES THAT I PURCHASED THAT I AM NOW AFRAID TO DRIVE ON BECAUSE OF THE TREAD PROBLEM. IT IS MY UNDERSTANDING THAT EVEN THOUGH WE SURPASS THE MILEAGE LIMITATION WE SHOULD NOT EXPECT THE TIRES TO DISINTEGRATE. I NEED YOUR ASSISTANCE TO ADDRESS THIS PROBLEM IMMEDIATELY. I WILL BE GOING TO THE DEALER TOMORROW AUGUST 26, 2002 AND I BELIEVE THAT ALL FOUR OF THE DEFECTIVE TIRES SHOULD BE REPLACED AT NO CHARGE. I ALSO SUGGEST THAT YOU INVESTIGATE THIS MATTER BEFORE SOMEONE IS INJURED OR DIES DUE TO A REPORTED DEFECT.*AK
B.F.GOODRICH, P235/75R16, REPLACEMENT EQUIPMENT WITH UNKNOWN MILEAGE ON A 1992 FORD EXPLORER. DRIVER'S REAR TIRE HAD BLOWOUT AT UNKNOWN SPEED. *AK THE CONSUMER STATED THAT THE FIRESTONE RECALL REPLACEMENT WERE SUBSTANDARD AND EXPERIENCED BLOW UP. CONSUMER IS ASKING FOR FULL REFUND BECAUSE THE TIRES THAT WERE PROMISED TO HIM WERE NOT AVAILABLE. *YH
WHILE TRAVELING ABOUT 65MPH ON HIGHWAY HEARD A NOISE. HE WAS ABLE TO PULL OVER, PASSENGE'S RIGHT TIRE TREAD SEPARATED FROM THE RIM. A DAYTON TIRE INTERURBAN STEEL BELT, TIRE SIZE P235/75R15. AK
CONSUMER STATED THE VEHICLE ROLLED OVER SEVERAL TIMES DURING AN ACCIDENT CAUSED BY HITTING A DEER, CONSUMER IS NOT SURE IF IT WAS THE BRAND NEW CONTINENTIAL TIRES, P235/75R15, THAT WERE PURCHASED 3 WEEKS PRIOR OR JUST THE DESIGN OF THE VEHICLE.*JB
THE CONSUMERS FIRESTONE TIRES WERE RECALLED, THE CONSUMER CONTACTED TIRE DEALER TO MAKE AN APPOINTMENT FOR REPLACEMENT BUT WAS GIVEN A DATE 2 MONTHS AWAY, THE CONSUMER INQUIRED WHAT TO DO IN THE MEANTIME AND WAS TOLD HE COULD PURCHASE NEW OR USED TIRES AND BE REIMBURSED, ON THE REPLACEMENT DATE THE CONSUMER PRESENT THE RECIEPT FOR THE REPLACEMENT TIRES BUT WAS DENIED REIMBURSEMENT.(FIRESTONE TIRES) NLM
THE FRONT TWO TIRE TREADS STARTED TO COME APART AND THE TREADS AND FIBERS COULD BE SEEN BENEATH, ALL FOUR TIRE WERE REPLACED, THE CONSUMER REQUESTED REIMBURSEMENT BUT REIMBURSEMENT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JAN 1,2000 (FIRESTONE ATX). NLM
THE THREAD SEPARATED FROM THE TIRE. FIRESTONE AND FORD BOTH REFUSE TO TAKE RESPONSIBILITY. THE RECALL OF THESE TIRES SHOULD HAVE BEEN MORE COMPREHENSIVE. I HAD TO HAVE THE TIRES REPLACED APPROX. 2 WEEKS PRIOR TO THE RECALL. THE RECALL DATES WERE ARBITRARY AND THE PROBLEM IS OBVIOUSLY GREATER THAT BOTH FIRESTONE AND FORD ARE ADMITTING.( DOT NUMBER: )
THE TREAD OF THE FIRESTONE TIRE BEGAN TO SEPARATE FROM THE TIRE PRIOR TO RECALL, THE CONSUMER REPLACED ALL FOUR TIRES, AFTER THE RECALL WAS INITIATED THE CONSUMER RETURNED THE SPARE FOR REIMBURSEMENT AND REQUESTED REIMBURSEMENT FOR THE OTHER FOUR TIRES BUT WAS ONLY REIMBURSED FOR THE SPARE BECAUSE THE OTHER TIRES WERE NOT PURCHASED AT A FIRESTONE DEALER (FIRESTONE ATX P235/75R15). NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: HYUUF6A186 TIRESIZE: P225/70R15)
THE CONSUMER REPLACED ALL FOUR TIRES TWO MONTHS PRIOR TO RECALL NOTICE BECAUSE THEY WERE SHOWING SIGNS OF SEVERE TREAD SEPARATION, THE CONSUMER REQUESTED REIMBURSEMENT BUT THE MANUFACTURER DENIED THE CLAIM BECAUSE THE REPLACE TIRES WERE PURCHASED PRIOR TO JAN 1, 2000 (FIRESTONE ATX P235/75R15). NLM
ABOUT 2 WEEKS AGO NOTICED VEHICLE WAS HANDLING ROUGH AND THE SOURCE SEEMED TO BE THE FRONT WHEELS. CONTINUED TO DRIVE VEHICLE UNTIL TODAY (3/5/01) WHEN I TOOK IT IN FOR ROUTINE MAINTENANCE AND MENTIONED ROUGH HANDLING PROBLEM. MECHANIC (RAY'S CHEVRON PALMDALE, CA) TOLD ME THE RIGHT FRONT TIRE HAD A BUBBLE AND WAS COMING APART. I WAS UNAWARE UNTIL TODAY THAT COOPER TIRES ARE HAVING PROBLEMS SIMILAR TO FIRESTONE. I THANK GOD THAT THE TIRE DIDN'T FAIL WHILE I WAS DRIVING MY FAMILY AT FREEWAY SPEEDS.*AK (TIRESIZE: P23575RX15)( DOT NUMBER: TIRE SIZE: P23575RX15 )( DOT NUMBER: TIRE SIZE: P23575RX15 )( DOT NUMBER: TIRE SIZE: P23575RX15 )
CONSUMER REPLACED ALL 5 FAULTY FIRESTONE ATX TIRES DUE TO TREAD SEPARATION PRIOR TO RECALL 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
UPON DRIVING ON THE INTERSTATE, ON A HOT DAY, FOR SEVERAL HOURS AT HIGHWAY SPEEDS TREAD SEPARATED WITH A LOUD BANG. IT WAS POSSIBLE TO SAFELY PULL THE VEHICLE TO THE SHOULDER AND CHANGE THE TIRE. WHEN I DELIVERED THE VEHICLE TO A FIRESTONE DEALER HE INDICATED HE COULD GIVE ME A GOOD PRICE TO REPLACE IT. HE MADE NO MENTION THAT IT LOOKED LIKE A MANUFACTURING DEFECT. UPON CONTACTING FIRESTONE THEY INDICATED THAT IT WAS THE TIRE DEALER'S RESPONSIBILITY TO REPORT IT AS A DEFECT. I HAVE SINCE HAD ALL MY OTHER TIRES REPLACED WITH MICHELINS (2 AT MY OWN EXPENSE - PRE RECALL AND 3 UNDER THE RECALL). (TIRESIZE: 235/75R15)( DOT NUMBER: TIRE SIZE: 235/75R15 )
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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