EngineFuel systemPowertrain (other)
Filed Mar 27, 2015
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. WHILE REVERSING, THE VEHICLE LOST POWER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 444,980. UPDATED 5/18/15*CN THE REPAIR SHOP REPLACED THE FUEL VAPOR CANISTER. ALSO, THE VEHICLE WOULD NOT GO IN REVERSE. UPDATED 06/02/15*JB
- NHTSA ID
- 10702264
- Incident
- Mar 22, 2015
- Mileage
- 444,980 mi
ElectricalEngine
Filed Oct 22, 2013
MY CAR CAUGHT FIRE AT PARKING LOT WHEN I TRIED STARTING IT UP AFTER MY GIRLS AND I GOT BACK IN CAR AFTER BEING AT MALL FOR ABOUT 2 HOURS FLAMES COMING OUT FROM BOTTOM AND TOP OF ENGINE AND FRONT DASH. THANK GOD WE GOT OUT IN TIME. MY CARS ELECTRICAL WIRES FOR EVERYTHING IS MELTED AND IM UNSURE HOW MUCH MORE IS DAMAGED SINCE IM NOT A MECHANIC. *TR
- NHTSA ID
- 10548921
- Incident
- Oct 19, 2013
Seat belts
Filed Feb 16, 2013
DRIVER'S SIDE SEAT BELT LATCH (FEMALE PIECE) DISENGAGED WHILE DRIVING. LATCH WILL NO LONGER STAY ENGAGED WITH THE MALE PART OF THE SEAT BELT IN A RELIABLE MANNER. *TR
- NHTSA ID
- 10498360
- Incident
- Jan 15, 2013
- Mileage
- 250,000 mi
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT SLAMMED THE GEAR INTO PARK AND TURNED THE ENGINE OFF. UPON RESTART, THE VEHICLE FUNCTIONED AS NORMAL. THE CONTACT STATED THAT HE INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A PIECE OF PLASTIC IN THE HOSE THAT RAN FROM AIR FILTER TO THE AIR INTAKE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THAT IT IS ALSO IMPORTANT TO NOTE THAT THE RUBBER RING UNDER THE C-CLAMP- THAT THE PLASTIC HOSE IS ATTACHED TO THE AIR-INTAKE WITH WAS THE REASON FOR THE MALFUNCTION. THE RUBBER CORRODED TO THE POINT THAT A PIECE OF IT BROKE OFF AND WAS SUCKED INTO THE ENGINE. THE ENTIRE HOSE HAD TO BE REPLACED BECAUSE THAT PART ISN'T SOLD SEPARATELY. UPDATED 09/05/2012 *JS
- NHTSA ID
- 10468013
- Incident
- Jul 13, 2012
- Mileage
- 102,000 mi
Body & structure
Filed Apr 23, 2012
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THERE WERE NUMEROUS CRACKS NEAR THE REAR WINDSHIELD, NEXT TO THE MANUFACTURING EMBLEM.THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
- NHTSA ID
- 10456111
- Incident
- Jan 10, 2012
- Mileage
- 145,000 mi
Other / unspecifiedTires & wheels
Filed Apr 23, 2012
I WAS TRAVELING DOWN HIGHWAY AND THE SPARE TIRE CABLE BROKE AND THE WHEEL FELL OUT AND GOT JAMMED UNDER THE EXPLORER. LUCKILY I SOME HOW WAS ABLE TO GET PULLED OVER BEFORE THEIR WAS AN ACCIDENT. AFTER THAT HAD HAPPEN I FOUND OUT THAT THEY HAD A RECALL ON THE CABLES DUE TO THEM BREAKING. *TR
- NHTSA ID
- 10456084
- Incident
- Apr 10, 2012
- Mileage
- 126,135 mi
BrakesEngine
Filed Jan 31, 2012
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES AT LOW SPEEDS, SHE NOTICED A GRINDING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE FRONT DRIVER AND PASSENGER SIDE BRAKES AND ROTORS NEEDED TO BE REPLACED. IN ADDITION, WHEN TURNING THE HEATER ON SHE COULD SMELL ANTI-FREEZE AND ALSO NOTICED A LEAK. THE INDEPENDENT MECHANIC ADVISED HER THAT THE HEATER COIL AS WELL AS THE BRAKE LINES NEEDED TO BE REPLACED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
- NHTSA ID
- 10446007
- Incident
- Jan 22, 2012
Seat belts
Filed Jul 26, 2011
DRIVER'S SEAT BELT SOCKET NO LONGER LATCHES. FORD DEALER ADVISES REPLACEMENT IS DISCONTINUED. AFTER MARKET ALTERNATIVES NOT AVAILABLE. WITH "CLICKET OR TICKET" PROGRAMS IN PLACE VEHICLE BECOMES INOPERATIVE. *TR
- NHTSA ID
- 10415214
- Incident
- May 15, 2011
- Mileage
- 170,000 mi
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THE BRAKE PEDAL WOULD FEEL SPONGY WHEN DEPRESSED AND WOULD INCREASE STOPPING DISTANCE. THE VEHICLE PREVIOUSLY RECEIVED REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 96V024001 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC). THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A MISSING STUD AND NUT FROM THE MASTER CYLINDER. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS ALREADY REPAIRED UNDER THE RECALL CAMPAIGN AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 220,000.
- NHTSA ID
- 10331433
- Incident
- May 2, 2010
- Mileage
- 220,000 mi
SteeringSuspension
Filed Sep 2, 2009
TL*THE CONTACT OWNS A 1992 FORD EXPLORER XLT. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD SQUEALING NOISE COMING FROM THE FRONT END OF THE VEHICLE . THERE WAS ALSO EXCESSIVE VIBRATION. THE DRIVER CONTINUED OPERATION WITH CAUTION. WHENEVER THE SPEED RATE WAS REDUCED THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
- NHTSA ID
- 10282669
- Incident
- Sep 2, 2009
- Mileage
- 130,000 mi
Electrical
Filed May 13, 2009
WENT TO FORD DEALER 3 MONTHS AGO ABOUT CHECK ENGINE LIGHT SAID OXYGEN SENSOR OR COLD WEATHER IT BE FINE ON MY WAY HOME SUNDAY IT HAD A BAD MISS THEN FIRE SHOT THROUGH MY FLOOR BOARD AND DASH ALL MY DOORS INSTANTLY LOCKED I BARELY MADE IT OUT OF MY VEHICLE IF WIFE AND CHILDREN HAD BEEN IN PROB WOULDN'T BE HERE AT THE SECOND I MADE IT OUT OF MY CAR I TURNED AND WATCHED THE STEERING WHEEL HIT THE SEAT I OWN I 1992 FORD EXPLORER I CAN BE REACHED I HAVE CONTACTED AN ATTORNEY LOCALLY. *TR
- NHTSA ID
- 10268682
- Incident
- May 9, 2009
- Mileage
- 105,000 mi
Body & structure
Filed Jun 2, 2008
TL*THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT THE RIGHT HYDRAULIC LIFT BRACKET DETACHED FROM THE VEHICLE. AS A RESULT, THE LIFT GATE FELL ON THE CONTACTS HEAD. THE CONTACT SUSTAINED BRUISES TO THE BACK OF THE HEAD. THERE IS A RECALL FOR THE STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE (NHTSA CAMPAIGN ID #95I007000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD HAVE BEEN INCLUDED. THE FAILURE MILEAGE WAS 250,000 AND CURRENT MILEAGE WAS 255,000.
- NHTSA ID
- 10229659
- Incident
- May 12, 2008
- Mileage
- 250,000 mi
Visibility
Filed Jan 24, 2008
STARTED UP VEHICLE IN MORNING, REAR WIPER CAME ON AUTOMATICALLY AND COULD NOT SHUT IT OFF. HAD TO REMOVE WIPER AS IT COULD NOT BE STOPPED. *TR
- NHTSA ID
- 10215895
- Incident
- Mar 5, 2006
Visibility
Filed Jan 24, 2008
DRIVING DOWN THE ROAD, SMOKE STARTED POURING FROM THE AIR VENTS. COULD FIND NO SOURCE FOR THE SMOKE. AFTERWARDS, ONLY FAN SPEED THAT WORKS IS HIGH. *TR
- NHTSA ID
- 10215892
- Incident
- Aug 15, 2007
Steering
Filed Jan 24, 2008
A BLACK TAR-LIKE SUBSTANCE IS LEAKING OUT OF THE STEERING WHEEL. *TR
- NHTSA ID
- 10215889
- Incident
- Feb 20, 2004
EngineTransmission
Filed Jan 2, 2008
1992 FORD EXPLORER REPLACEMENT TRANSMISSION NEEDED. CONSUMER STATES THAT THE VEHICLE NEEDS A NEW TRANSMISSION AND OIL LEAK FIXED. SHE DOES NOT HAVE THE MONEY AND THE REPAIRS WILL COST AROUND $1500.00. *KB
- NHTSA ID
- 10213906
- Incident
- Jan 1, 1901
Tires & wheels
Filed Aug 28, 2007
FIRESTONE TIRE RECALL/ REPLACEMENT FOR FORD EXPLORER CUSTOMER STATES THAT FIRESTONE REFUSED TO PROVIDE WARRANTY SERVICE**CC THE CONSUMER STATED HAD A PROBLEM WITH A TIRE RECALL ISSUED FOR HIS SPECIFIC VEHICLE. THE CONSUMER STATED TOOK THE VEHICLE IN FOR SERVICE ON THE RECALL BUT NOTICED THE DEALER INSTALLED PASSENGER CAR TIRES ON HIS TRUCK. THE CONSUMER STATED THAT THE PASSENGER TIRES WERE .75 INCHES SMALLER, THE CONSUMER STATED THE DEALER INFORMED HIM WHEN PERFORMING THE RECALL HE COULD USE ANY TIRE SIZE HE WANTED TO AND IT DIDNT HAVE TO BE COMPARABLE TO THE OLD TIRES. THE CONSUMER FURTHER STATED WHILE THIS IS A SPARE TIRE HE FEELS VERY UNSAFE IF SOMETHING SHOULD HAPPEN TO HIS TIRES. *TR
- NHTSA ID
- 10201550
- Incident
- Jan 1, 1901
Driver assistance
Filed Apr 23, 2007
TL* THE CONTACT OWNS A 1992 FORD EXPLORER. WHILE AT A STOP SIGN SMOKE ASCENDED FROM UNDERNEATH THE HOOD, AND CONTACT COULD SMELL SOMETHING BURNING. AFTER ALL PASSENGERS EXITED THE VEHICLE FLAMES IGNITED FROM THE HOOD. THERE WERE NO INJURIES. THE FIRE DEPARTMENT PUNCTURED THE HOOD DUE TO THE FLAMES. HOWEVER, THEY OPENED THE HOOD AND EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT PRIOR TO THE FAILURE. ON APRIL 16, 2007 THE OIL WAS CHANGED AND THE FLUIDS WERE AT NORMAL LEVELS. THE FIRE DEPARTMENT DIAGNOSED THE FAILURE AS THE CRUISE CONTROL, AND STATED THAT THIS WAS A KNOWN OCCURRENCE FOR FORD VEHICLES. THE CURRENT AND FAILURE MILEAGES WERE 111,130.*AK
- NHTSA ID
- 10188572
- Incident
- Apr 21, 2007
- Mileage
- 111,130 mi
TL*THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE BEGAN PRODUCING A KNOCKING NOISE. THERE WERE NO WARNING INDICATORS. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW TIMING CHAIN, BUT THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 103,000.*AK
- NHTSA ID
- 10187579
- Incident
- Apr 10, 2007
- Mileage
- 103,000 mi
Transmission
Filed Feb 5, 2007
TL* - THE CONTACT PURCHASED A 1992 FORD EXPLORER IN 1999 AND HAD TRANSMISSION PROBLEMS ON 2002, 2003, 2006. THE TRANSMISSION WAS REPLACED TWICE, BUT THE VEHICLEINOPERABLE. THERE WERE NO RECALLS ON THIS VEHICLE REGARDING TRANSMISSION FAILURES. WWW.CARCOMPLAINTS.COM HAD A DEFECT INVESTIGATION NUMBER: EA93004 UNDER LEMON LAWS REGARDING THIS VEHICLE. THE CONTACT WANTED TO FILE A COMPLAINT WITH FORD REGARDING THIS PROBLEM. *AK
- NHTSA ID
- 10181725
- Incident
- Jan 1, 2002
Tires & wheels
Filed Nov 30, 2006
MY FORD EXPLORER WAS ORIGINALLY EQUIPPED WITH THE BRIDGESTONE-FIRESTONE TIRES THAT HAVE SINCE BEEN RECALLED. I REPLACED THESE TIRES IN 2003 WITHOUT EVER HAVING ANY NOTICE OF THE RECALL. RECENTLY I RECEIVED A LETTER STATING THAT I COULD GET MY TIRES REPLACED FOR FREE. THIS WAS THE FIRST NOTICE OF THE RECALL....AT LEAST 4 YEARS AFTER THE SUPPOSED RECALL. AND YES, I HAVE BEEN THE OWNER OF THE VEHICLE AND LIVING AT THE SAME ADDRESS FOR MORE THAN 10 YEARS. *JB
- NHTSA ID
- 10174802
- Incident
- Nov 24, 2006
Tires & wheels
Filed Nov 15, 2006
I RECEIVED A LETTER FROM FIRESTONE REGARDING THE RADIAL ATX TIRES RECALL DATED SEPTEMBER 2006. ON OCTOBER 4, 2006 I TOOK MY VEHICLE TO THE FIRESTONE STORE AT 7511 NE HIGHWAY 99, VANCOUVER, WA 98665. THEIR SERVICE MAN, BILL AULTMAN, VERIFIED THE TIRE IN QUESTION AND SAID THAT HE WOULD CALL BACK THAT DAY TO ARRANGE FOR REPLACEMENT OF THE RECALLED TIRE. HE NEVER CALLED ME BACK. OCTOBER 6, 2006 I CALLED THE SERVICE MAN (AULTMAN) TO FIND OUT STATUS AND TO ASK WHY HE HAD NOT CALLED ME. HE STATED THAT HE WOULD CHECK ON TIRES AND WOULD CALL ME BACK THAT SAME DAY (FRIDAY) OR FOR SURE THE FOLLOWING MONDAY. HE NEVER CALLED ME BACK. OCTOBER 16, 2006 I CALLED THE FIRESTONE STORE AND ASKED FOR THE PETE DESCHNER, MANAGER. HE WAS NOT IN. OCTOBER 18, 2006 I CALLED THE FIRESTONE STORE AND TALKED WITH PETE DESCHNER, MANAGER. I TOLD DESCHNER ABOUT THE CALLS TO AULTMAN WITH NO RESULTS. DESCHNER SAID HE WOULD CHECK OF AVAILABILITY OF TIRES AND THAT HE WOULD CALL ME BACK "TODAY OR TOMORROW FOR SURE". HE NEVER CALLED ME BACK. OCTOBER 23, 2006 I CALLED THE FIRESTONE STORE AND TALKED TO DESCHNER REGARDING THE RECALLED TIRE AND ASKED WHY NONE OF MY CALLS WERE RETURNED. HE STATED THAT THERE WAS NO REASON TO CALL IF THERE ARE NO TIRES. I MENTIONED THAT HE HAD SAID HE WOULD CALL ME "FOR SURE" AND THAT I WAS NOT SATISFIED THAT HE AND THE SERVICE MAN WERE SIMPLY IGNORING ME. DESCHNER STATED THAT HE WOULD BE GETTING SOME TIRES IN TODAY OR TOMORROW AND THAT HE WOULD CALL ME BACK. HE NEVER CALLED ME BACK. OCTOBER 31, 2006 I CALLED THE FIRESTONE MANAGER, PETE DESCHNER AGAIN AND INQUIRED ABOUT THE TIRE. DESCHNER SAID HE WOULD HAVE BILL AULTMAN CALL ME BACK FOR SURE TO ARRANGE FOR THE TIRE REPLACEMENT. HE NEVER CALLED ME BACK. AFTER ONE PERSONAL VISIT TO THE FIRESTONE STORE AND FIVE PHONE CALLS AND BEING TOLD EACH TIME THEY WOULD CALL BACK AND THEY CONTINUE TO IGNORE ME I AM FED UP. *JB
- NHTSA ID
- 10173574
- Incident
- Oct 4, 2006
Tires & wheels
Filed Nov 7, 2006
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED TIRE DEALER FOR THE RECALL REPAIR. THE DEALER WOULD NOT REPLACE THE TIRE UNDER THE RECALL BECAUSE THE DEALER BELIEVED THE TIRE CAME FROM A JUNK YARD. THE CONTACT PLANNED TO CONTACT THE TIRE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. THE TIRE WAS A FIRESTONE ATX P235/75R15. *AK UPDATED *JB
- NHTSA ID
- 10172866
- Incident
- Nov 4, 2006
- Mileage
- 140,000 mi
Seat belts
Filed Nov 1, 2006
1992 FORD EXPLORER SEAT BELTS DO NOT STAY LATCHED OR COMES UNCONNECTED. DEFECTIVE LIKE THE 1991 EXPLORERS THAT HAVE A RECALL. EMAILED FORD AND REFUSE TO GIVE ANY HELP. *NM
- NHTSA ID
- 10172380
- Incident
- Jun 1, 2006
- Mileage
- 120,000 mi
Tires & wheels
Filed Oct 12, 2006
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES:TREAD/BELT WAS RECEIVED ON 10/07/06, AND AN AUTHORIZED TIRE DEALER REFUSED TO PERFORM THE RECALL. ON 10/12/06, THE TIRE WAS TAKEN TO THE TIRE DEALER WHO EXPRESSED THAT THE CONTACT NEEDED TO PURCHASE A NEW TIRE, AND THE TIRE MANUFACTURER WOULD REIMBURSE THE COSTS. THE RECALL STATED THAT THE DEFECTIVE TIRES WOULD BE REPLACED AT NO COST. THE CONTACT EXPRESSED TO THE TIRE DEALER THAT A COMPLAINT WOULD BE TAKEN BY THE NHTSA, AND THE DEALER OFFERED NO RESOLUTION. TIRE MANUFACTURER: FIRESTONE. TIRE LINE: ATX. SIZE: P235/75R15.
- NHTSA ID
- 10170660
- Incident
- Oct 12, 2006
- Mileage
- 125,508 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.