Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
40
Latest Dec 6, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,959 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
28
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
31
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1998 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 40 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 40, in the owner's own words
MY SEAT BELT ON MY PASSENGER SIDE DOES NOT WORK HALF THE TIME. MY DOOR LOCKS DO NOT WORK RIGHT. I CAN'T GET MY WINDOW ON THE DRIVER SIDE TO GO UP AND DOWN. I HIT A TREE GOING 55 MILES AN HOUR IN MY AIRBAG DID NOT EVEN DEPLOY. I'M LUCKY I'M STILL ALIVE. THE FENDERS RUBBING UP AGAINST MY TIRE. SPEED CONTROL IS WRONG. WHENEVER I'M GOING 55 MILES AN HOUR IT SAYS 57 ACTUALLY I DON'T REMEMBER THE CORRECT DATE. BUT I'M SURE IT SHOWS I KNOW IT WAS 2017. SOMEBODY RAN ME OFF THE ROAD. MY TRUCK HIT THE TREE AND MY AIRBAG DID NOT DEPLOY. I'M LUCKY IT DIDN'T I GUESS BECAUSE DON'T AIRBAGS HAVE METAL SHARDS IN THEM IS WHAT I WAS TOLD
NHTSA ID
11287420
Incident
Jul 19, 2017
Mileage
1,850,000 mi
AirbagsOther / unspecified
Filed Feb 2, 2015
Crash reported1 injury reported
AS I WAS MERGING ONTO THE HIGHWAY ONTO THE ON RAMP LIKE ANY OTHER MORNING GOING TO WORK I BEGAN TO YIELD AS THERE WAS TRAFFIC COMING IN MY DIRECTION. AS I BEGAN TO YIELD MY CAR FLIPPED OVER AS IF SOMEONE PURPOSELY TILTED THE VEHICLE OVER. THE AIR BAGS DID NOT DEPLOY THE CAR ROLLED OVER ONTO MY LEFT ARM AND LEG BREAKING MY ANKLE AND CAUSING MANY OTHER INJURIES AND DISTRESS. *TR
NHTSA ID
10680699
Incident
Jan 30, 2015
AirbagsBrakesDriver assistance+2 more
Filed Dec 28, 2010
Crash reported2 injuries reported
1998 FORD EXPLORER VIN#[XXX] REGISTERED TO THE STATE OF NEVADA; ORIGINAL OWNER: [XXX]...REGISTERED BECAUSE OF DISABILITY REASONS TO WIFE [XXX]...WE WERE INVOLVED IN A CAR CRASH ACCIDENT...RESULTING TO A TOTAL LOSS AT BAKER, CALIFORNIA BECAUSE OF THE VEHICLE CRUISE CONTROL RECALL WHICH COULD CAUSE THE TIRE TO BE TREADED...PUSHING THE CAR TO BE OUT OF CONTROL..WHILE THE BRAKE FLUID LEAKING...AND THE AIR BAG SAFETY FAILED TO DEVELOP (OPEN). I THINK FORD MOTOR COMPANY IS THE PRIMARY RESPONSIBLE OF THE MECHANICAL FAILURE OF THE WORKMANSHIP AND THE CAR DESIGN. I GOT IN TOUCH WITH THEIR LEGAL DEPARTMENT: PRODUCT RECALL & LIABILITY. THE ACCIDENT REPORT# [XXX] NCIC#[XXX]. THE INJURED DRIVER [XXX]; PASSENGER AND THE PERMANENT DISABLED PASSENGER WERE TAKEN TO BARSTOW COMMUNITY HOSPITAL EMERGENCY ROOM. I NEED YOUR HELP IN REMOVING ALL 1998 FORD EXPLORER FROM THE ROAD; THIS CAR COULD CAUSE MAJOR & FATAL INJURIES TO THE PUBLIC AT LARGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10373143
Incident
Nov 24, 2010
Mileage
50,000 mi
AirbagsInterior & seats
Filed Aug 19, 2010
Crash reported1 injury reported
AUGUST 18TH 2010 1:30 PM PEARLAND TX . A FORD EXPLORER 4 DOORS GET HIT IT IN THE BACK BY OTHER VEHICLE WILL IS IN STOP POSITION; ABOUT 40/50 MILES P/H. THE FRONT PANEL GET BROKE, THE STEREO FLU TO THE FRONT HITTING THE DRIVER. AND THE AIR BAG "DO NOT OPEN" DRIVER COULD BE INJURED ON THE FACE AND AT THE ARMS. ALSO THE DRIVER SEAT IS BROKE IN THE BACK
NHTSA ID
10350478
Incident
Aug 18, 2010
Mileage
190,000 mi
AirbagsInterior & seatsVisibility
Filed Jul 23, 2010
WIPERS WORKS WHEN THEY WANT TOO. POWER WINDOWS WORK WHEN THEY WANT TOO. THE INTERIOR LIGHTS WORKS WHEN THEY WANT TOO. *TR
NHTSA ID
10344987
Incident
Nov 7, 2009
AirbagsBody & structureBrakes+4 more
Filed Nov 15, 2005
DT: CONTACT STATED THAT RIGHT AFTER PURCHASING THE VEHICLE HE HAD REPLACE THE BRAKES, TIRES, FUEL FILTER, THE FUEL INJECTION WAS CLEANED , THE ANTI LOCK SENSORS WHERE REPLACED, THE WINDSHIELD WAS REPLACED . THE AIR BAGS ARE ALSO DEPLOYED. WHILE DRIVING THE VEHICLE IT VIBRATES ON THE LEFT SIDE. HE TOOK THE VEHICLE TO A MECHANIC THEY PUT THE VEHICLE ON A RACK TRYING TO LINE THE VEHICLE. IT WOULD NOT LINE UP. THEY FOUND THAT THE BALL JOINTS BAD, ALSO THE MOTOR MOUNTS ARE BROKEN. THE MECHANIC TOLD HIM THAT THE FRAME IS BENT BEYOND REPAIR. *NM
NHTSA ID
10142752
Incident
Nov 14, 2005
Mileage
90,000 mi
AirbagsBrakes
Filed May 26, 2005
THE ABS LIGHT CAME ON AND STAYED ON WHILE DRIVING. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER DETERMINED THAT THE MODULE FOR THE ABS AND SPEED SENOR WENT OUT. THE DEALERSHIP ALSO NOTICED THE PINS FOR THE FRONTAL AIR BAGS WERE NEVER CONNECTED AT THE FACTORY, RENDERING THE AIR BAGS INOPERATIVE. *JB *SB *NM
NHTSA ID
10119038
Incident
Apr 21, 2005
Mileage
60,000 mi
Airbags
Filed Apr 8, 2005
Crash reported2 injuries reported
WHILE DRIVING 30 MPH THE CONSUMER WAS HIT BY ANOTHER VEHICLE ON THE PASSENGER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TWO OCCUPANTS SUSTAINED INJURIES. *AK *NM
NHTSA ID
10113364
Incident
Jan 5, 2005
Mileage
84,173 mi
Airbags
Filed Dec 22, 2004
Crash reported
THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING AT APPROXIMATELY 45 MPH. UPON IMPACT, THE AIRBAGS FAILED TO DEPLOY. THE CONSUMER HAD TO HAVE THE VEHICLE TOWED TO HER HOME. PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10105233
Incident
Dec 22, 2004
Mileage
100,000 mi
Airbags
Filed Nov 29, 2004
Crash reported2 injuries reported
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO A GARAGE. *AK
NHTSA ID
10101757
Incident
Nov 26, 2004
Airbags
Filed Jan 23, 2004
Crash reported
AIR BAGS DIDN'T DEPLOY UPON IMPACT. *PH *TT *JB
NHTSA ID
10057256
Incident
Nov 2, 2003
AirbagsSeat belts
Filed Jan 15, 2004
Crash reported1 injury reported
VEHICLE HIT A TELEPHONE HEAD ON WHILE TRAVELING AT 25 MPH AND AIR BAGS DID NOT DEPLOY. *MR THE SEAT BELT DID NOT PREVENT THE CONSUMER'S CONTACT WITH THE SUN VISOR. *SC
NHTSA ID
10055327
Incident
Dec 5, 2003
Airbags
Filed Oct 15, 2003
Crash reported1 injury reported
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY AND WITHOUT WARNING VEHICLE LOST CONTROL AND WAS INVOLVED IN A CRASH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. *AK
NHTSA ID
10044035
Incident
Oct 15, 2003
Airbags
Filed Oct 6, 2003
Crash reported
WHILE DRIVING 55 MPH ON THE HIGHWAY IN INCLEMENT WEATHER VEHICLE CRASHED INTO A TREE WITHOUT WARNING. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED.*AK
NHTSA ID
10042404
Incident
Oct 6, 2003
AirbagsDriver assistanceElectrical
Filed Aug 13, 2003
CRUISE CONTROL FAILED WHILE ACTIVATED ON 4 LANE HIGHWAY IN WASHINGTON D.C. TRAFFIC. THEN REALIZED THE HORN HAD FAILED AS WELL DAYS LATER. THE FORD DEALER SEEMS AWFUL AWARE OF THE PROBLEM, AND THE NEED TO REPLACE A "CLOCK SPRING" IN THE STEERING COLUMN.*AK
NHTSA ID
10032753
Incident
Aug 1, 2003
Airbags
Filed Dec 9, 2002
Crash reported1 injury reported
CONSUMER STATES THAT WHEN HIT AT 45MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
NHTSA ID
8023917
Incident
Nov 21, 2002
Airbags
Filed Jul 24, 2002
Crash reported2 injuries reported
TWO YEARS AGO VEHICLE WAS INVOLVED IN FRONTAL COLLISION WHILE DRIVING A LITTLE OVER 25 MPH. ESTIMATED DAMAGE WAS BETWEEN $3500-$4000. OWNER WAS CONCERNED BECAUSE DEALERSHIP WAS NOT ABLE TO DETECT THE CAUSE, PRESENTLY AIR BAG LIGHT COMES ON AND OFF, AND OWNER IS VERY CONCERNED. *AK. THERE WERE 2 INJURIES.*MJ
NHTSA ID
8014661
Incident
Sep 9, 2000
AirbagsBody & structure
Filed Mar 11, 2002
Crash reported2 injuries reported
WHILE DRIVING ON A WINDING ROAD AT 50 MPH DUE TO THE INSTABILITY, VEHICLE SUDDENLY ROLLED OVER, FLIPPING LEFT TO RIGHT AND CRUSHING THE ROOF THAT CAUSED SERIOUS INJURIES TO DRIVER AND PASSENGER SIDE OCCUPANTS, ALSO UPON IMPACT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. *AK *YH
NHTSA ID
8005294
Incident
Jul 3, 1999
Airbags
Filed Feb 27, 2002
Crash reported2 injuries reported
CONSUMER STATES WHILE DRIVING 50 MPH VEHICLE SUDDENLY ROLLED OVER MULTIPLE TIMES HAVING FRONTAL IMPACT, THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY, LEAVING BOTH DRIVER AND PASSENGER SERIOUSLY INJURED. *AK *YD
NHTSA ID
8004651
Incident
Jul 3, 1999
Airbags
Filed Feb 25, 2002
UPON DRIVING VEHICLE CONSUMER FOUND THAT AIR BAG CONTAINS CORN STARCH AND TALCOM POWDER. THIS MADE AIR BAGS UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
NHTSA ID
8004472
Airbags
Filed Jan 30, 2002
Crash reported
ROLLOVER ACCIDENT AT 35-40 MPH, AND NEITHER AIRBAG DEPLOYED. VEHICLE HAD STARTED TO TWIST. THEN, STARTED TO SPIN SIDEWAYS, AND ROLLED OVER, LANDING ON PASSENGER'S SIDE. DAMAGE TO VEHICLE WAS $ 5500.00. NO INJURIES.*AK
NHTSA ID
8003244
Incident
Jan 3, 2002
Airbags
Filed Dec 27, 2001
Crash reported
VEHICLE WAS HIT IN A 45MPH ZONE. VEHICLE FLIPPED OVER AND SLID INTO A DITCH WITH FRONT HITTING A TREE. FRONT DRIVER'S/ PASSENGER'S AIR BAGS DIDN'T DEPLOY. NO CONTACT HAS BEEN MADE WITH MANUFACTURER. *AK
NHTSA ID
8001107
Incident
Dec 20, 2001
Airbags
Filed Sep 6, 2001
Crash reported
VEHICLE INVOLVED IN A FRONTAL COLLISION WITH A PHONE POLE AT 35 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
NHTSA ID
895912
Incident
Aug 29, 2001
Airbags
Filed Apr 20, 2001
AIR BAG WARNING LIGHT STAYS ON FOR LONG PERIOD OF TIME. TAKEN VEHICLE TO DEALER FOR REPAIR THREE TIMES. DEALER SAYS THAT THERE WAS NO PROBLEM CODES RECORDED IN THE COMPUTER. DEALER REPLACED THE AIR BAG MONTORING SYSTEM ON THE SECOND VISIT.*AK
NHTSA ID
744301
AirbagsDriver assistance
Filed Mar 13, 2001
Crash reported
CONSUMER HAD 2 ACCIDENTS DUE TO SUDDEN ACCELERATION, NEITHER TIME DID AIRBAGS DEPLOY. IN JULY 2000, VEHICLE WENT THROUGH GARAGE DOOR, AND ON MARCH 13, 2001,VEHICLE HIT CONCRETE WALL. *AK
NHTSA ID
882928
Incident
Jul 1, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own