Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2000 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
PROBLEM: VEHICLE CRANKS BUT NO START. VEHICLE WAS TOWED FROM MY GARAGE TO FORD DEALER SERVICE DEPT. SERVICE MANAGER'S . DIAGNOSIS FOUND THE FUEL PUMP INOPERABLE. REPLACED THE FUEL PUMP AND FUEL FILTER.
THE PASSENGER DOOR STOPPED LOCKING, ONE OF THE SEATS BELTS IS MISSING THE COVER TO CLICK THE BELT
THE POWER STEERING RANDOMLY GOES OUT WHILE DRIVING AND WHEN THAT HAPPENS MY CAR WON'T ACCELERATE. I TURN MY CAR OFF AND BACK ON AND IT FIXES IT TEMPORARILY
SUDDEN ACCELERATION WHILE MAKING LEFT TURN ONTO CITY STREET FROM FREEWAY EXIT.
SUDDEN ACCELERATION FROM STOP IN PARKING LOT.
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE STRONG FUMES OF FUEL EMITTING FROM THE EXTERIOR TO THE INTERIOR OF THE VEHICLE. THE CONTACT WAS ABLE TO FURTHER INSPECT THE VEHICLE AND NOTICED THAT THE FUEL LINE PREMATURELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REMOVED THE FUEL TANK AND NOTICED THAT THERE WAS A CRACK IN THE FUEL LINE THROUGH THE FLEX LINE THAT LINKED TO THE FUEL RAILS. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
MY VEHICLE CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY, MY MECHANIC INDICATED THAT THE FUEL SYSTEM, GASOLINE WAS DEFECTIVE. THERE WAS A RECALL IN JUNE 13, 2006 FOR MY VEHICLE, I WAS NOT NOTIFIED OF THIS DEFECT BY FORD COMPANY. IT IS NOW THAT IT WAS BROUGHT TO MY ATTENTION THAT THIS WAS AN OCCURRING PROBLEM WITH MY VEHICLE. *TR
2000 FORD EXPLORER MOTOR SKIPS AND RACES WHEN STARTED UP.***NO ANSWER REQUIRED***. *MR THE VEHICLE RAN ROUGH AND THE GAS MILEAGE WAS POOR. THE VEHICLE WAS TAKEN TOT HE DEALER. THE DEALER CLEANED THE MANIFOLD BUT THIS DID NOT RECTIFY THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO AND INDEPENDENT MECHANIC WHO RAN A DIAGNOSTIC TEST. THE TEST CONCLUDED THAT THE FUEL PRESSURE REGULATOR NEEDED TO BE REPLACED AND THE MANIFOLD NEEDED TO BE REMOVED AND CLEANED. IT APPEARED THAT THE DEALER NEVER CLEANED THE MANIFOLD AS THEY STATED. *NM
MY 2000 FORD EXPLORER WILL NOT START ON AN INCLINE. WE'VE REPLACED THE FUEL PUMP AND NOW THE FORD DEALERSHIP TELLS ME THAT THE GAS TANK IS CORRODED, THE BAFFLES ARE BROKEN AND THE AIR INTAKE VALVE IS DEFECTIVE. THIS CAR IS ONLY 5 YEARS OLD. I HAVE HAD OTHER CARS FOR 10-15 YEARS AND HAVE NOT HAD A CORROSION PROBLEM WITHIN THE FUEL TANK. I BELIEVE THIS IS CAUSED BY A DEFECTIVE FUEL TANK...HOW CAN I PURSUE THIS MATTER. THE DEALER WANTS $1600 TO FIX THE CAR.
1) DRIVING THE VEHICLE NORMALLY IN EVERYDAY CONDITIONS. 2) THE VEHICLE DID NOT IDLE WHEN THE GAS PEDAL WAS RELEASED, THE ENGINE DIED OUT LOSING ALL POWER, MAKING IT DIFFICULT TO STOP. 3) THE IDLE AIR CONTROL VALVE AND GASKET WAS REPLACED, PART # YU3Z-9F715-AA, OLD PART IS AVAILABLE.*AK
WHENEVER VEHICLE WAS AT A STOP LIGHT OR SIGN IT IDLED AND STALLED. AFTER STALLING VEHICLE COULD BE RESTARTED IMMEDIATELY. ALSO, FUEL PUMP WAS NOT PUMPING FUEL PROPERLY, AND WAS REPLACED BY THE DEALER. *AK
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STALLED MORE FREQUENTLY WHEN MAKING LEFT TURNS. THE CAUSE OF THE FAILURE IS UNDETERMINED. *NLM
FUEL PUMP ON 2000 FORD EXPLORER NEEDS REPLACING. TRUCK HAS 60,772 MILES.. *AK
WHILE DRIVING 45MPH FUEL CONNECTOR WIRE ON PASSENGER'S SIDE DISCONNECTED AND CAR SHUT OFF.*AK THE ENGINE WOULD NOT STAY RUNNING AFTER START UP AT IDLE DUE TO IDLE AIR CONTROL VALVE ASSEMBLY FAILURE. THE VALVE WAS REPLACED. *YH
WHEN PARKING VEHICLE ON AN INCLINE, GAS GAUGE WILL READ INCORRECTLY. ONCE VEHICLE IS MOVING AGAIN GAS GAUGE KEEPS READING INCORRECTLY. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER INSISTS THAT THIS IS HOW THE GAS GAUGE WORKS.*AK. ALSO THE POWER TRAIN CONTROL MODULE WAS REPLACED, THE FUEL INJECTION SYSTEM WAS REPLACED, CONSUMER STATES IF SHE FILLS THE GAS TANK UP, 150 MILES LATER IT WILL BE A HALF TANK, AND THEN IF SHE HITS A BUMP IN THE ROAD THE NEEDLE WILL READ FULL, THE FUEL TANK SENDER, SENDING UNIT AND INSTRUMENT CLUSTER HAVE BEEN REPLACED.*JB
THIS EXLORER/EDDIE BAUER WAS LEASED BRAND NEW. I HAVE HAD NOTHING BUT PROBLEMS BEGINNING WITH THE FIRST WEEK OF HAVING IT (IE. STALLING, SHUTTING OFF, ENGINE FAILURE, EXCESSIVE WIND NOISE, WINDOW/RADIO REPLACEMENT, INACCURATE FUEL READINGS ETC..). I HAVE BEEN BOUNCED BACK AND FORTH BETWEEN THE SERVICE AND SALES DEPT. OF THE DEALSHIP. THEIR FAVORITE ANSWER TO A PROBLEM IS, "WE ARE UNABLE TO DUPLICATE CONSUMER CONCERN." HELLO!!!!, THIS IS WHY YOU GET PAID THE BIG BUCKS! I AM NOT AN ENGINEER OR SAVY WITH VEHICLE TERMINOLOGY. HOWEVER, I THINK I'M SMART ENOUGH TO KNOW THERE IS A MAJOR PROBLEM HERE. I AM A SINGLE PARENT WHO IS CONCERNED FOR MYSELF AND CHILD'S SAFETY. THIS HAS BEEN A NIGHTMARE FOR ME AND I AM REACHING OUT TO WHOMEVER WILL LISTEN TO MY CONCERNS. *AK
STOPPED CAR IN TRAFFIC TO MAKE A LEFT HAND TURN. VEHICLE WOULD NOT GO WHEN GAS PEDAL WAS PRESSED. FELT LIKE VEHICLE WAS IN NEUTRAL. THEN AFTER AWHILTE IT LUNGED FORWARD WITH GREAT FORCE. I WAS ABLE TO STOP AND AVOIDED A COLLISION. THIS TIME THEY REPLACED THE TRANSMISSION. PREVIOUSLY THEY REPLACED THE FUEL PUMP.*AK
CONSUMER WAS TRAVELING AT 30MPH AND LOST BRAKING POWER. DEALER INSPECTED VEHICLE & FOUND A BRAKE LINE PROBLEM. DEALER DIDN'T HAVE PARTS & THEY HAVE TO COME OFF ASSEMBLY LINE TO FIX IT. *AK
WHILE TURNING ONTO A SIDE ROAD AT NIGHT, CONSUMER ENCOUNTERED ANOTHER VEHICLE THAT WAS BLOCKING THE ROAD WITH NO LIGHTS ON. THE OTHER DRIVER WAS HELPING SOMEONE ON THE SIDE OF THE ROAD. CONSUMER TRIED TO SWERVE AND RAN INTO THE OTHER DRIVER'S LEFT SIDE OF THE CAR. CONSUMER IMMEDIATELY SMELLED A FUNNY SMELL. GOT OUT OF THE CAR, AND ABOUT MINUTE LATER NOTICED A TRICKLE OF FIRE UNDER THE HOOD. TWO MINUTES LATER, THE WHOLE CAR WAS IN FLAMES. AIR BAGS DID NOT DEPLOY AT IMPACT. *AK *ML
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .