Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.
- NHTSA ID
- 11506893
- Incident
- Feb 13, 2023
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.
THE PASSENGER DOOR STOPPED LOCKING, ONE OF THE SEATS BELTS IS MISSING THE COVER TO CLICK THE BELT
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING 40 MPH THROUGH AN INTERSECTION AN ONCOMING VEHICLE BROADSIDED THE DRIVER SIDE WHICH CAUSED THE VEHICLE TO ROLL ONCE AND IT LANDED IN THE UPRIGHT POSITION. THE PASSENGER SEAT BELT FAILED TO KEEP THE PASSENGER SUSTAINED. NO ONE WAS EJECTED FROM THE VEHICLE BUT THE SEATBELT DID NOT LOCK AND THE PASSENGER WAS THROWN AROUND INSIDE THE VEHICLE. THE SEAT BELTS PRESENTED A SAFETY RISK AND DID NOT OPERATE PROPERLY DURING THE CRASH. NO ONE OTHER THAN THE PASSENGER SUSTAINED INJURIES. SHE FRACTURED 5 RIBS ON HER LEFT SIDE AND HAD A HIMATOMA ON HER RIGHT ARM. BOTH PASSENGERS WERE TAKEN TO THE HOSPITAL. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT HAS BEEN UNSUCCESSFUL AT SPEAKING WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGE WERE 57,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 05/12/09.*JB THE SEAT BELT FAILED TO STAY LATCHED. UPDATED 06/09/09.*JB
AIR BAG HAS A DEFECT-NEEDS AIR BAG HARNESS KIT. THE SEAT BELT LIGHT COMES ON & STAYS ON . THIS IS HOW I FOUND OUT THAT THERE IS A PROBLEM. THE FORD GARAGE SAYS T ISN'T COVERED UNDER MY EXTENDED WARRANTY. *AK
WHILE PLACING THE CHILD INSIDE THE CAR SEAT THE BOTTOM OF SEAT SHEARED OFF. CONSUMER WAS ABLE TO CATCH THE BOTTOM BEFORE HITTING THE FLOOR. THIS PUT THE CHILD IN DANGER. *AK
THE SECOND ROW SEAT BELTS WILL NOT UNLOCK ONCE BUCKLE IS LATCHED. ALSO,THE TAIL LIGHT LENSES CONTINUED TO FILL WITH WATER, CAUSING THE BULBS TO EXPLODE. DEALER WILL NOT REPAIR THE SEAT BELTS OR THE TAIL LIGHTS WITHOUT THE CONSUMER PAYING FOR THE PARTS OR LABOR.*AK
THE VEHICLE DIDN'T COME EQUIPPED WITH AN EXTENDED HEAD REST FOR THE DRIVER/PASSENGER SIDE SEATS. THIS CAUSED THE OCCUPANTS HEADS TO FLING BACKWARDS WITH FORCE WHEN VEHICLE WAS REAR ENDED. BOTH OCCUPANTS IN THE FRONT SEATS SUSTAINED SEVERE SORE NECKS, AND HEADACHES. *AK *SC
1ST TRANSMISSION WAS FOUND TO HAVE BEEN SENT FROM FACTORY WITH NO 2ND GEAR, WHICH RESULTED IN 3RD GEAR BEING DESTROYED, THIS WAS AFTER 2 VISITS WITH COULD NOT VERIFY COMMENTS. SO AT 3807 MILES TRANSMISSION 2 WAS PUT IN, I WAS NEVER TOLD THIS WAS A REFURBISHED TRANSMISSION. OCT 30,2000 BACK IN FOR A CHIRPING SOUND WHILE IDLING.JAN 19,2001 BACK IN FOR OIL IN AIR FILTER, AND TRANSMISSION STICKING AT 20 MPH.SEATBELTS ALSO ON RECALL LIST.JAN 23,2001 BACK IN, STILL STICKING AT 20MPH. CAR FOUND TO BE STAYING IN 3RD GEAR, REPAIRS MADE WITH GASKET-TRANS V, MERCON R V AUT,GASKET ASY - TRA, PROCESSOR ASY, AND PATS KEY ALL BEING REPLACED. MAR 9,2001 2ND KEY SET WILL NOT START CAR, CAR REPROGRAMMED.7/19/01 CAR BACK IN SHOP, WHINES WHEN TURNING,SLOWING DOWN,ACCELERATING, COULD NOT VERIFY. HESITATE, THEN SURGES AT 50MPH,COULD NOT VERIFY, PASSENGER WINDOW WILL NOT ROLL DOWN, REPLACE SWITCH.RADIO LIGHTS SUDDENLY GO OFF, RADIO STAYS ON, REPLACE RADIO. 6/05/2003 CAR SEEMS TO LOSE POWER, STILL RUNNING BUT WONT DRIVE, 60MPH ON A FREEWAY!! CAR RETURNS TO NORMAL FOR A FEW MINS. THEN O/D TURNS OFF, AND LIGHT STARTS FLASHING ABOUT O/D TURNED OFF. GET TO DEALER- 4TH GEAR WRONG RATIO, NEEDS OVERHAUL OF TRANSMISSION,O/D BAND & CLUTCHES ARE DAMAGED. CRACKED UPPER INTAKE MANIFOLD, MANIFOLD & IAC VALVE NEED TO BE REPLACED.CAR IS NOW AT 59,700 MILES,WARRANTY EXPIRED, AND FORD AND DEALERSHIP SAY I HAVE TO PAY TO FIX TRANSMISSION WITH DOCUMENTED PROBLEMS, AND I FIND OUT IT WAS REFURBISED AT THAT! DEALER AND FORD WILL NOT STAND BEHIND VEHICLE BECAUSE IT HAS WORKED FOR 48,000 MILES, CALLS IN TO FORD REGIONAL MANAGER, AND COMPLAINTS BEING FILED ANY WHERE I CAN.
WHILE PLACING THE CHILD INSIDE OF THE VEHICLE. THE ARM OF THE CAR SEAT BROKE OFF. *NLM
WHILE CHILD WAS IN SEAT BELT ANCHOR AND LATCH GOT STUCK AND BELT TIGHTENED WHEN CHILD MOVED.*AK
CONSUMER STATES THE SEAT BELT ON LEFT BACK SEAT DOES NOT WORK, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*TT
CONSUMER WAS REAR ENDED, AND REAR SEAT BELT RELEASED, CAUSING HIS CHILD'S SAFETY SEAT TO BECOME LOOSE. CONSUMER SUSTAINED SOME INJURIES.*AK
SEATBACK DOES NOT PROTECT AGAINST WHIPLASH. FOR PEOPLE 6 FEET OR TALLER, VEHICLE DOES NOT HAVE ADJUSTABLE HEAD RESTS. *AK *JB
SEAT BELT ON FRONT DRIVER'S SIDE IS NOT ABLE TO RETRACT. CONSUMER IS ALWAYS CLOSING DOOR ON SEAT BELT. CONTACTED DEALER.*AK
RECALLS 00V22801/ SEAT BELT BUCKLES AND 00V179000/ AIR BAG SYSTEM. PARTS ARE NOT AVAILABLE. DEALERSHIP WAS FIRST NOTIFIED ON 11/7/2000. *AK
THE SEATBELT DETACHED FROM THE WALL BRACKET.*AK( DOT NUMBER: )
ON NOVEMBER 1, 2000 CONSUMER TOOK VEHICLE TO DEALERSHIP TO HAVE A MANUFACTURER'S RECALL CORRECTED FOR SEAT BELT BUCKLES NOT FASTENING. ON DECEMBER 13, 2000 CONSUMER WAS COMING OFF A ROAD, STARTED SLIDING AND ROLLING OVER, BUT PASSENGER'S SIDE AND DRIVER'S SIDE SEATBELTS DIDN'T CATCH. *AK
EACH TIME WHEN CLOSING DRIVER'S SIDE DOOR SEAT BELT WILL BE CAUGHT BETWEEN DOOR, AND SEAT BELT WILL NOT RETRACT. *AK
REAR MIDDLE SEATING POSITION DOES NOT HAVE A SEAT BELT. CONSUMER HAS CONTACTED BOTH DEALER AND THE MANUFACTURER. MANUFACTURER STATED THEY HAVE NOT MANUFACTURED A SEAT BELT FOR THAT SEATING POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
PASSENGER'S REAR SEAT BELT WOULD NOT RELEASE FROM RETAINER HOUSING, BUT INSTEAD TIGHTENED, CAUSING CONSUMER TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. PLEASE GIVE ANY FURTHER DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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