Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
54
Latest Jul 13, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,304 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 54 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
The 25 most recent of 54, in the owner's own words
on 5/6/21 at Ramp Ford 4869 Nesconset Hwy.,Pt. Jeff.Sts.,NY at 10:00am dealer sevice Mgr. met with NYSDMV Auto Facilities Inspector on a claim against Mavis Discount Tire,556 Route 25A, Mt Sinai,NY case 1Pi-01937 on a right rear wheel. Ramp removed R/R wheel to inspect with state inspector, appears like axle nut on r/r has not been removed r/0361772. On 7/12/21 Mt. Sina Tire r/0 7828-18 when fixing a tire flat, found r/r one broken stud,one addition lug nut missing from r/r wheel. Immediately Ramo service manager denied his tech improperly reassembled r/r wheel nuts on all five wheel assembly studs. With three studs the Ford vehicle was in inimanent highway danger. Such lost of 40% of wheel nuts may have caused lost of life. Mt. Sinai tire replaced fourth missing nut, fixed flat and scheduled fifth wheel assembly stud. Ramp 's general manager was imformed of poor and dangerios service and stated he was not a mechanic! Reimbursement for 5/6/21 were denied by dealer! Dealers .denies any warantees of labor since customer signed their disclaimer. All repairs are provided by the dealer facility1520504 AS IS WITHOUT ANY WARRANTY OF GUARANTEE! This disclaimer was only signed by non-owner after inspector left dealer. Inspector has pictures and stated he did not see the reassembly of r/r brakes, calebre, wheel nuts after inspection was completed. This was a dangerious omission of not properly torquing nut to Ford Motor spec. FORD MOTOR denies any warantee of repairs by Ramp.
NHTSA ID
11424544
Incident
Jul 13, 2021
Other / unspecified
Filed Dec 2, 2019
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE WHEEL STUDS DETACHED ON MULTIPLE TIRES WHILE DRIVING. THE FAILURE RECURRED THREE TIMES ON MULTIPLE WHEELS ON DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ONCE TO AN INDEPENDENT MECHANIC WHERE THE STUDS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT ALSO STATED THAT SHE REPLACED MULTIPLE STUDS HERSELF. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID
11286314
Incident
May 10, 2017
Mileage
120,000 mi
Other / unspecified
Filed Nov 30, 2015
Crash reported2 injuries reported
THE RIGHT REAR PASSENGER WHEEL CAME OFF MY 2004 FORD EXPLORER WHEN I WAS DRIVING WESTBOUND ON INTERSTATE 70 NEAR KINGDOM CITY, MO. ALL FIVE (5) BOLTS AND LUG NUTS SECURING THE WHEEL/TIRE WERE BROKEN OFF. MY WIFE AND I WERE TRAVELING AT 70 MPH IN THE RIGHT HAND LANE OF INTERSTATE WHEN THERE WAS A SUDDEN LOUD NOISE FROM THE REAR AND THE VEHICLE SWERVED VIOLENTLY TO THE RIGHT AND THEN LEFT. THE VEHICLE SPUN AND ENTERED INTO THE GRASS MEDIAN IN THE MIDDLE OF THE INTERSTATE AND THE CABLE STOPPING SYSTEM. THE VEHICLE BECAME ENTWINED WITH THE CABLE SYSTEM CAUSING IT TO FLIP ON ITS SIDE AND COME TO REST. THE LEFT AND RIGHT SIDE AIR BAGS DEPLOYED, BUT THE FRONT AIR BAGS DID NOT. MY WIFE AND I HAD DIFFICULTY RELEASING THE SEAT BELTS SINCE THE VEHICLE WAS LAYING ON ITS RIGHT SIDE. I WAS FINALLY ABLE TO RELEASE BOTH SEAT BELTS AND OPEN THE SUN ROOF FOR BOTH OF US TO EXIT THE VEHICLE. THE ENGINE AREA WAS SMOKING, BUT DID NOT CATCH FIRE. LUCKILY, MY 2004 FORD EXPLORER DID NOT COMPLETELY ROLL OVER OR THAT MY VEHICLE NOR MY LOOSE REAR WHEEL AND TIRE DID NOT HIT ANOTHER VEHICLE THAT WERE NEAR ME ON INTERSTATE 70 AT THE TIME OF THIS ACCIDENT. UPON EXAMINATION OF RIGHT REAR WHEEL WELL, THE RIGHT REAR WHEEL AND TIRE WERE COMPLETELY MISSING AND THE FIVE (5) LUG BOLTS HAD ALL SHEARED. THERE APPEARED TO QUITE A BIT OF FLUID AROUND THE WHEEL WELL. IT MIGHT HAVE BEEN BRAKE FLUID. WE WERE ABLE TO FIND ONE OF THE LUG NUTS, WHICH STILL HAD A PART OF THE SHEARED BOLT REMAINING INSIDE. I WOULD NEVER HAVE THOUGHT THAT ALL FIVE LUG BOLTS SECURING THE WHEEL AND TIRE COULD FRACTURE AND SHEAR ALLOWING THE WHEEL AND TIRE TO BECOME FREE OF THE VEHICLE AXLE. THE MISSOURI STATE HIGHWAY PATROL WROTE UP AN ACCIDENT REPORT, #150733145. MY WIFE AND I WERE PRETTY SHAKEN UP BY THE ACCIDENT. HER RIGHT SIDE, ARM AND WRIST AND MY HEAD, NECK AND SIDE HURT AFTER THE ACCIDENT.
NHTSA ID
10807523
Incident
Nov 26, 2015
Mileage
154,871 mi
BrakesEngineOther / unspecified
Filed May 24, 2015
CAR STARTS BUT WILL GO FORWARD WHEN SHIFTED IN REVERSE. TURNED THE CAR OFF THEN BACK ON, BUT WHEN I WOULD PUT THE CAR BACK IN REVERSE OR DRIVE, IT STALLED OUT. HAD IT TOWED AND THEN IT WAS FINE AFTER THAT. NOW ITS ABOUT 6 MONTHS LATER, NOW MY ORANGE WRENCH LIGHT POPS UP AND CRUISE CONTROL SHUTS OFF AT 65MPH. THEN IT JERKS A COUPLE TIMES. HAVE HAD IT CHECKED AND CAME BACK WITH 14 CODES MAINLY FOR TRANSMISSION.
NHTSA ID
10721201
Incident
Oct 1, 2014
Mileage
140,000 mi
Other / unspecified
Filed Mar 16, 2015
BOUGHT MY USED 2004 EXPLORER A WEEK PRIOR AND HAD TO HAVE THE BACK WHEEL BEARINGS REPLACED. USED DEALERSHIP TOLD ME THAT THEY WOULD HELP OUT AND NEVER FOLLOWED THRU. *TR
NHTSA ID
10694703
Incident
Feb 25, 2015
Mileage
140,000 mi
Other / unspecified
Filed Dec 10, 2014
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, A RATTLING SOUND EMITTED FROM THE VEHICLE. AFTER PARKING AND INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT FOUR LUG NUTS WERE DETACHED FROM THE REAR PASSENGER TIRE AND TWO OF THE RIM SPOKES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ID
10663329
Incident
Dec 9, 2014
Mileage
80,000 mi
Other / unspecified
Filed Dec 5, 2014
TL* THE CONTACT OWNS A 2004 FORD EXPLORER LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT NOTICED THAT THE WHEEL WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
NHTSA ID
10662441
Incident
Jun 15, 2012
Mileage
144,000 mi
Other / unspecified
Filed Sep 12, 2014
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND VIBRATED. THE FAILURE OCCURRED TWICE. AN INDEPENDENT MECHANIC REPLACED THE STUDS ON BOTH FRONT WHEELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,884.
NHTSA ID
10632706
Incident
Sep 4, 2014
Mileage
119,884 mi
Other / unspecified
Filed Aug 23, 2014
I HAD JUST GOT ON THE FREEWAY WHEN THE REAR OF MY TRUCK STARTED SHAKING. I KNEW SOMETHING WAS WRONG SO I EXITED THE FREEWAY AT THE FOLLOWING EXIT. I WAS DRIVING ON THE SIDE STREETS TO GET HOME AT APPROXIMATELY 25 MPH. I TURNED A CORNER AND HEARD AND FELT THE REAR END OF MY TRUCK FALL. THE REAR PASSENGER TIRE FELL OFF AS I WAS TURNING THE CORNER. UPON FURTHER INSPECTION ALL THE LUGS EXCEPT ONE WERE SHEARED OFF. WE HAD THE TRUCK TOWED TO OUR MECHANIC'S SHOP. THE MECHANIC COULDN'T FIGURE OUT WHAT HAD CAUSED THIS. WE HAVE ALSO HAD TO REPLACE ALL THE BALL JOINTS WITH THE REAR PASSENGER BALL JOINT BEING REPLACED TWICE NOW. OUR MECHANIC WAS ABLE TO REPLACE ALL THE LUGS AND PULL THE REAR CORNER PANEL BACK OUT BUT THE INCIDENT RUINED THE RIM WHICH WILL HAVE TO BE REPLACED. A WEEK LATER I ASKED MY SON TO CHECK THE LUGS ON THE TIRE AND 2 WERE LOOSE AGAIN. *TR
NHTSA ID
10627668
Incident
Aug 1, 2014
Mileage
180,000 mi
Other / unspecified
Filed Jul 26, 2014
WHILE DRIVING HOME AT 25 MPH, I HEARD AND FELT A VIBRATION FROM THE FRONT OF THE CAR. SINCE I WAS ONLY A FEW HUNDRED YARDS FROM MY PARKING LOT I CONTINUED DIRECTLY INTO THE PARKING LOT (ONLY MINOR TURNS WERE NECESSARY). UPON ENTERING THE PARKING LOT, I TURNED THE CAR LEFT TO PARK IN MY SPOT. IMMEDIATELY AFTER TURNING THE WHEEL LEFT, THE RIGHT FRONT OF THE CAR COLLAPSED. I GOT OUT OF THE CAR AND NOTICED THE RIGHT FRONT WHEEL HAD FALLEN OFF AND THE ENTIRE HUB (AND CAR FRONT END) ACTUALLY LANDED INSIDE THE WHEEL (THUS MINIMIZING SECONDARY DAMAGE). UPON CLOSER INSPECTION, I FOUND 2 LUG NUTS STILL ATTACHED TO THE STUDS ON THE GROUND NEXT TO THE WHEEL. INSPECTION OF THE HUB SHOWED THAT 4 OF THE 5 STUDS HAD SHEARED OFF FLUSH WITH THE HUB (THERE WAS ONE STUD REMAINING ON THE HUB). NEXT DAY, I REPLACED THE ENTIRE HUB ASSEMBLY AND CHECKED THE TORQUES ON THE OTHER 3 WHEELS. I HAD TO HAVE A BODY SHOP REPLACE THE FRONT FENDER (IT WAS JAMMED UP AND BACK INTO THE HOOD AND PASSENGER DOOR). I STILL HAVE THE OLD HUB ASSEMBLY. *TR
NHTSA ID
10616544
Incident
Jul 11, 2014
Mileage
164,000 mi
Other / unspecified
Filed Jun 17, 2014
WHEN DRIVING TO WORK I BEGAN TO HEAR A NOISE IN THE FRONT END PART OF THE VEHICLE. AFTER LEAVING WORK AND DRIVING LESS THAN 1 MILE THE NOISE GOT LOUD, SO I PULLED OVER AND WAITED FOR A TOW TRUCK. HAD THE VEHICLE TOWED TO A SHOP AND FIXED. 1 YEAR AND 1 WEEK LATER IT HAD TO BE REPLACED AGAIN. *TR
NHTSA ID
10599013
Incident
Jun 3, 2013
Mileage
152,866 mi
Other / unspecified
Filed Jun 16, 2014
Fire reported
DAUGHTER DRIVING VEHICLE, RIGHT WHEEL BEARING CEASED, CAUSING REAR END OF VEHICLE TO FISH TAIL, HAD TO DRIVE HOME ON BACK ROAD (NOT HIGHWAY) AS THE VEHICLE WOULD HAVE FLIPPED. CAR WAS SMOKING SO BAD, COULD NOT BE PLACED INTO GARAGE AS IT WOULD HAVE BURNED DOWN THE HOUSE. HAD TO BE TOWED, DAMAGED FROM BEARING TO REAR AXEL AND EMERGENCY BRAKE/CABLES. IF SHE WERE ON THE HIGHWAY SHE WOULD HAVE BEEN KILLED. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM, WHAT WILL IT TAKE? ANYONE HEARD OF ANY CLASS ACTIONS TO MAKE FORD STEP UP TO BAT AND RECALL THESE UNSAFE VEHICLES? *TR
NHTSA ID
10598586
Incident
Jun 14, 2014
Mileage
134,000 mi
Other / unspecifiedPowertrain (other)
Filed May 14, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SHOOK. UPON INSPECTION, THE DRIVER NOTICED THAT THE REAR PASSENGER SIDE LUG NUTS HAD LOOSENED AND THE TIRE WAS ONLY BEING HELD IN PLACE BY ONE LUG NUT. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE REAR DRIVER SIDE TIRE BUT IN THIS OCCASION THE TIRE DETACHED WHILE DRIVING 70 MPH. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION, STUDS, LOG NUTS, ROTORS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 132,000. *TR
NHTSA ID
10511851
Incident
Oct 27, 2012
Mileage
124,000 mi
Other / unspecified
Filed Nov 19, 2012
Crash reported
WHILE DRIVING NORTH ON US23 AT BRIGHTON MI THE RIGHT FRONT WHEEL AND TIRE SEPARATED FROM THE VEHICLE BECAUSE OF THE FRACTURE OF THE 5 WHEEL LUGS. ACCORDING TO THE MSP THIS IS A COMMON OCCURANCE BECAUSE OF METAL FATIGUE CAUSED BY THE IMPROPER USE OF IMPACT AND NOT TORQUE WRENCHES WHEN THE VEHICLE IS SERVICED. THE PROBLEM IS BEING IGNORED BY THE AUTO MANUFACTURERS, AND I HAVE FOUND PUBLICATIONS ON THIS SUBJECT MATTER. THERE ARE LIKELY MILLIONS OF AFFECTED VEHICLES IN SERVICE, AND THE WHEEL LOSS WOULD PRODUCE RESULTS SIMILAR TO THE PREVIOUS FORD/FIRESTONE TIRE PROBLEM. *TR
NHTSA ID
10485202
Incident
Oct 30, 2012
Mileage
101,000 mi
Other / unspecified
Filed Mar 28, 2012
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE HEARD A LOUD NOISE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE BOLT TO THE LUG NUTS WERE SEPARATED FROM THE REAR DRIVER AND PASSENGER TIRES. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST WHERE THE LUG NUTS WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ID
10453340
Incident
Mar 28, 2011
Other / unspecified
Filed Feb 17, 2012
Fire reported
ON THE HIGHWAY, PASSING A TRACTOR TRAILER AND THE RIGHT REAR WHEEL BEARINGS GAVE OUT. WHEEL FROZE AND CAUGHT ON FIRE. PULLED OVER AND FORTUNATELY OTHERS HAD STOPPED AND ASSISTED IN PUTTING FIRE OUT. WAS TERRIFYING - OUR CHILDREN WERE SITTING IN THE BACK! WE THEN ENDED UP STRANDED AWAY FROM HOME AS WE WERE ON A FAMILY TRIP. *TR
NHTSA ID
10448292
Incident
Jul 22, 2010
Other / unspecified
Filed Jan 15, 2012
WAS DRIVING MY VEHICLE ON THE HIGHWAY AND GOT OFF WENT TO TURN. THE LUG NUTS SHEARD OFF, THOUGHT IT WAS A FLAT TIRE. THIS HAS HAPPENED THREE TIMES. THERE IS NO RECALL FOR THIS. I HAD MY KIDS IN THE VEHICLE ALL THREE TIMES. I WOULD LIKE TO HAVE THIS MATTER RESOLVED.
NHTSA ID
10443839
Incident
Sep 2, 2011
Other / unspecified
Filed Jul 11, 2011
REAR WHEEL STUDS SHEER OFF CAUSING WHEEL TO COME OFF WHILE DRIVING. GAVE NO WARNING, AND WAS NOT VISIBLE DUE TO WHEEL CAP COVERING. HAS HAPPENED TWICE IN 2 MONTHS, TWO DIFFERENT WHEELS. BOTH REAR. *TT HAD TO REPLACE ALL 5 STUDS, LUGS, AND ROTOR ON FIRST FAILURE. REPLACED STUDS, LUGS, AND WHEEL ON SECOND. LUGS ARE STILL INTACT WITH THE STUDS. STUDS SHOW STRESS FRACTURING PRIOR TO BREAKING OFF. HAVE THE STUDS/LUGS FROM LAST BREAK.
NHTSA ID
10411823
Incident
Jul 9, 2011
Mileage
85,000 mi
Body & structureOther / unspecified
Filed May 5, 2011
WHILE REMOVING GROCERY BAGS FROM THE REAR OF MY 2004 FORD EXPLORER XLT, THE LEFT LIFTGATE HINGE SNAPPED AND THE WINDOW HALF OF THE REAR LIFTGATE DOOR CAME APART LEAVING THE LEFT SIDE OF THE DOOR STILL ATTACHED TO THE HYDRAULIC LIFTGATE BAR BUT OTHERWISE DANGLING AND UNSUPPORTED. THEN I COULD NOT SHUT THE DOOR SO WE PROPPED IT WITH PILLOWS TO EASE THE STRESS ON THE LEFT SIDE. I HAD PROBLEMS WITH THE LIFTGATE HYDRAULIC BAR COLLAPSING ON MY PRIOR FORD EXPLORER BUT THOSE REPAIRS WERE COVERED UNDER A RECALL. THIS MORNING FORD DENIED THERE WAS A RECALL FOR MY PRESENT VEHICLE AND REFUSED TO PROVIDE ANY INFORMATION ON PRIOR RECALLS INVOLVING THE SAME LIFTGATE APPARATUS FAILURE THAT OCCURRED TO MY 2004 MODEL. I CALLED THE FORD DEALER WHO SAID THEY WOULD HAVE TO CHARGE ME FOR TOWING TO BRING MY SUV FOR REPAIR THERE. MY LOCAL REPAIR SHOP THAT IS LESS THAN ONE MILE AWAY IS COMING TO PICK UP THE VEHICLE AND REPAIR IT. I THINK FORD HAS STILL NOT RESOLVE THESE LIFTGATE APPARATUS PROBLEMS AFTER ALL THESE YEARS OF BEING ON NOTICE OF THE STRUCTURAL PROBLEM AND EVEN HAVING PRIOR RECALLS FOR 2002-03 EXPLORERS!! I COULD HAVE BEEN SERIOUSLY INJURED HAD THE DOOR COLLAPSED ON ME. IT ALSO COULD HAVE CAUSED THE WINDOW TO SHATTER AND MY LIFTGATE GLASS DOOR FULLY BREAKS AWAY FROM THE CAR, IT WILL RESULT IN BODY DAMAGE TO THE REAR BUMPER. *TR
NHTSA ID
10399208
Incident
May 5, 2011
Mileage
82,066 mi
Other / unspecifiedSuspension
Filed Apr 5, 2011
WITHOUT WARNING MY REAR WHEEL HUB ASSEMBLY KEEP BRAKING. SUDDENLY THE VEHICLE STARTS TO SHIMMY AND PULL AND MAKE GRINDING NOISES AND THE WHEEL IS PRACTICALLY FALLING OFF BY THE TIME I GET HOME. THIS HAS HAPPENED TO ME 6 TIMES IN THE PAST YEAR! SO FAR I HAVE BEEN LUCKY AND MY WHEEL HASN'T FALLEN COMPLETELY OFF, ONLY BECAUSE I HAVE REPLACED THE REAR DIFFERENTIAL TWICE IN THE LAST 2 YEARS SO AS SOON AS I FEEL SOMETHING OUT OF THE ORDINARY I HAVE IT CHECKED! IT IS TERRIFYING WHEN IT HAPPENS, THE WHOLE WHEEL WOBBLES AND GOING SLOW ONLY MAKES IT SEEM WORSE. I'VE HAD TO REPLACE THE WHOLE HUB ASSEMBLY AT A COST OF $300.00 PLUS EACH TIME! *TR
NHTSA ID
10394355
Incident
Apr 3, 2011
Mileage
117,000 mi
Other / unspecifiedTransmission
Filed Jan 26, 2011
THE PROBLEM THAT I'M CONCERNED ABOUT IS THE TRANSMISSION AND REAR END. FOR THE TRANSMISSION-THIS IS THE THIRD TIME FOR THIS PROBLEM WITH OUR TRUCK. HAD IT AT THE DEALER SHIP JUST AFTER THE WARRANTY WENT OUT AROUND 37,000 AN PAID A LITTLE OVER $600.00 TO FIX IT . LASTED TILL 80,000 THEM TOOK IT BACK AND PAID AROUND $200.00 TO FIX. NOW AT 136,000 AND THE TRUCK WILL NOT MOVE AT ALL. DEALER SHIP WANTS ANOTHER $3,306.00 TO FIX IT AGAIN. THE REAR END IS MAKING A LOUD WINE NOISE. *TR
NHTSA ID
10378719
Incident
Jan 26, 2011
Mileage
131,186 mi
Other / unspecified
Filed Jan 11, 2011
3 OUT OF 4 WHEEL BEARINGS HAVE HAD TO BE REPLACED ON 2004 FORD EXPLORER BETWEEN 71,000 AND 82,000 MILES. DRIVERS SIDE FRONT WAS REPLACED BETWEEN 71,000 AND 72,000 MILES, DRIVERS SIDE REAR REPLACED SHORTLY AFTER AND NOW THE PASSENGER FRONT NEEDS REPLACING AT 82,000 MILES. SEVERAL POSTS ON THE INTERNET WITH THE SAME COMPLAINT FOR THE SAME MAKE/MODEL/YEAR OF THIS VEHICLE. I WAS TOLD BY THE FORD DEALER THAT IF I DIDN'T FIX THEM THE TIRE COULD FALL OFF AT ANY TIME WITH OUT WARNING. *TR
NHTSA ID
10376266
Incident
Feb 1, 2010
Mileage
71,000 mi
ElectricalInterior & seatsOther / unspecified+1 more
Filed Dec 14, 2010
I HAVE A 2004 FORD EXPLORER WHICH WHILE DRIVING LAST YEAR I WAS TOLD THAT MY HUB ASSEMBLY ON MY DRIVER'S SIDE WAS BAD AND THAT I NEEDED TO REPLACE IT. I REPLACED IT WITH A HUB ASSEMBLY FROM ADVANCE AUTO PARTS IN JAN 2010. I JUST HAD TO REPLACE THIS PART AGAIN IN DEC 2010. I LOST BREAKS. I ALSO HAVE A HORRIBLE JERKING WHEN I AM BACKING UP FROM A TIGHT SPOT AND THE WHEELS ARE TURNED SHARPLY. MY DOOR AJAR LIGHT AND ALL INTERIOR LIGHTS DO NOT GO OFF WHEN THE DOOR IS OPENED OR THE VEHICLE IS CRANKED UNLESS I TURN THE INTERIOR LIGHT SWITCH TO THE OFF POSITION AND BACK TO THE ON WHEN THE DOORS OPEN POSITION. I HAVE HAD THE ELECTRICAL ISSUE REVIEWED TWICE IN THE PAST. I HAVE HAD THE JERKING LOOKED AT WITH NO REASON GIVEN MORE THAN ONCE. I HAD MY VEHICLE INSPECTED ON NOV 30TH AND NOTHING WAS MENTIONED ABOUT THE TERRIBLE CONDITION THE HUB ASSEMBLY WAS IN NOR THE BEARINGS THAT A MOBILE MECHANIC SHOWED ME WERE TERRIBLY WORN. I AM REPLACING THEM SOON. IT SEEMS TO ME THAT FORD MUST KNOW ABOUT ALL OF THESE PROBLEMS AND IT SHOULD BE SOMETHING THAT THEY ARE WILLING TO HELP THE CONSUMER IN FIXING SINCE MOST FORD BUYERS ARE DIEHARD FORD OWNERS LIKE MYSELF. *TR
NHTSA ID
10370674
Incident
Dec 17, 2009
Other / unspecified
Filed Nov 19, 2010
WHILE DRIVING, I TOOK A LEFT TURN AND FELT A BUMPING IN MY RIGHT REAR TIRE. I PULLED OVER THINKING IT WAS A FLAT TIRE. IN FACT, THE WHEEL BOLTS HAD BEEN SHEARED OFF COMPLETELY. WHEN I HAD THE CAR TOWED TO A REPAIR SHOP, THEY DISCOVERED THAT A TOTAL OF 10 BOLTS/NUTS NEEDED TO BE REPLACED AND 8 OUT OF THE OTHER 10 BOLTS WERE LOOSE OR WORN. I ALSO NEEDED TO GET A NEW WHEEL. THIS MORNING WHILE DRIVING TO WORK, I TOOK A LEFT TURN AND THE EXACT SAME THING HAPPENED, AGAIN WITH THE RIGHT REAR TIRE. THE BOLTS WERE SHEARED OFF. I HAVE NOT YET BROUGHT THE VEHICLE IN FOR REPAIRS FOR THE LATEST INCIDENT BUT I HAVE NO DOUBT THERE WILL BE ADDITIONAL BOLT DAMAGE ON AT LEAST SOME OF THE OTHER TIRES. *TR
NHTSA ID
10366917
Incident
Nov 30, 2009
Mileage
89,011 mi
Other / unspecified
Filed Oct 1, 2010
RIGHT REAR TIRE KEEPS COMING OFF. THE LUG NUTS KEEP BREAKING OFF, THIS IS THE THIRD TIME IT HAPPENS. THE RIM WAS REPLACED, BUT STILL ARE BREAKING OFF. *TR
NHTSA ID
10358613
Incident
Oct 1, 2010
Mileage
126,550 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own