Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jan 10, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 148 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceElectricalEngine
Filed Jan 10, 2024
Report #1 - My grandma brought this 08' Explorer back in 2014, and after she passed, my mom drove it for the next 2 years. It started having general maintenance issues, then the cats were stolen, but then, one night my mother was coming home from a relative's house, when she was trying to keep up with the flow of traffic on [XXX] , and she noticed that the vehicle was not accelerating at all and the vehicle stalled out. She had it towed home and it sat on the streetside for some time. After digging through the internet, I figured that Ford designed the throttle-body wiring to settle next to the cooling hoses, and after time, the wires rot from the hot temperatures of the hoses and crack/snap causing the vehicle to either stall, or possibly have unintended acceleration. Ford never recalled this issue! Also, it had a massive coolant leak, from which was believed to be the cheap plastic T-Stat housings that Ford never recalled, and to top it all off: the right rear turn-indicator failed from the faulty wiring harnesses... As a result, we ended up having it scrapped/junked. It was sad to see her go, but obviously Ford doesn't care about their customers safety and will find any loophole to avoid recalling a vehicle... Ford needs to get their stuff together or they need to be shut down!... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11564588
Incident
Dec 1, 2022
Driver assistance
Filed Aug 27, 2021
Crash reported
The wiring harness going into the back of what I believe is the throttle position sensor has a 180° turn in the wiring in a very short distance. There are four wires involved in that portion of the wiring harness. The wiring is also next to the hot, cooling system hoses coming out of the firewall. These factors caused the wiring to crack prematurely creating surges in the idle and the vehicle speed to be uncontrollable due to shorts/arcing in the electrical wiring. An extremely dangerous situation. My daughter ran into a bullard because she started the vehicle, put it in drive, and it took off on her. Vehicle would drive at 20 to 25 miles per hour on its own without stepping on the gas pedal. After two or three attempts, I was able to satisfactorily fix the wiring. Please note that the attached pictures do not show the original condition of the wiring. I attempted to use liquid electrical tape on one of my first attempts but that soon cracked as well. You will see that in one of the photos. I may have original pictures of the electrical wiring on my desktop computer and will gladly submit those at a later time if I can find them. This failure in the wiring should be easy to identify in any 2008 Ford Explorer.
NHTSA ID
11430807
Incident
Jun 15, 2020
Driver assistanceElectricalPowertrain (other)
Filed Feb 1, 2021
AN ORANGE WRENCH LIGHT COMES ON ON MY DASHBOARD AND I CAN'T PICK UP SPEED. I'VE HAD IT LOOKED AT A FEW TIMES AND NO ONE CAN FIGURE OUT THE PROBLEM. THERE'S BEEN MANY PEOPLE ON YOUTUBE COMPLAINING OF THE SAMETHING. THIS IS VERY DANGEROUS AND SHOULD BE INVESTIGATED IMMEDIATELY, LUCKILY THE INTERSTATE WASN'T BUSY WHEN MY TRUCK LOST ITS ABILITY TO ACCELERATE. I COULD'VE CAUSE A CAR PILE UP AND THERE COULD'VE BEEN MANY LIVES LOST
NHTSA ID
11391058
Incident
Jan 13, 2021
Mileage
197,000 mi
Driver assistanceEngine
Filed Aug 1, 2020
ENGINE LIGHT AND TRACTION CONTROL LIGHT AND WRENCH LIGHT ALL CAME ON AND CAR WENT TO IDLE AND WOULD NOT REV UP LIKE IT WAS STUCK OM IDLE--THIS HAPPENED WHILE DRIVING 60 MILES PER HOUR IN HEAVY TRAFFIC AND I WAS ALMOST REARENDED OVER IT.
NHTSA ID
11342729
Incident
Jul 30, 2020
Mileage
140,000 mi
Driver assistance
Filed Jun 3, 2019
ON OR ABOUT MAY 15TH, 2019, WHILE SITTING STOPPED AT AN INTERSECTION, MY 2008 EXPLORER SUDDENLY STARTED TO ACCELERATE WITH MY FOOT ON THE BRAKE. ON MAY 28TH, 2019 THIS HAPPENED AGAIN WHILE SITTING IN THE HOME DRIVEWAY. ON MAY 29TH, 2019 I TOOK THE EXPLORER TO AKINS FORD IN WINDER, GA. ON JUNE 3RD, 2019 THE DEALERSHIP ADVISED THAT THEIR TECH HAD NOT BEEN ABLE TO DUPLICATE THE PROBLEM. I PICKED UP THE CAR AND DROVE IT HOME. THIS IS A POTENTIALLY DANGEROUS PROBLEM WHICH FORD CAN NOT SEEM TO ADDRESS.
NHTSA ID
11217584
Incident
May 28, 2019
Mileage
134,632 mi
BrakesDriver assistance
Filed Dec 2, 2016
WHEN THE ABS SENSORS IN THE FRONT HUB ASSEMBLIES FAIL, THE TRACTION CONTROL SYSTEM GOES INTO A SPORADIC LIMP MODE THAT CUTS POWER TO THE WHEELS CAUSING A TEMPORARY LOSS OF CONTROL LEAVING THE VEHICLE POWERLESS IN ON COMING TRAFFIC. THIS EVENT USUALLY OCCURS WHEN TURNING ON TO A ROAD WAY, BRAKING WHILE TURNING, OR ACCELERATING ON THE EXPRESSWAY. *TR
NHTSA ID
10929526
Incident
Dec 2, 2016
Mileage
222,500 mi
BrakesDriver assistance
Filed Feb 6, 2015
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
NHTSA ID
10681667
Incident
Apr 8, 2014
Mileage
77,000 mi
Driver assistancePowertrain (other)
Filed Nov 13, 2014
TRANSMISSION STARTING SHIFTING HARD GOING INTO 2ND AND 3RD. I'VE TALKED TO A NUMBER OF FORD EXPLORER OWNERS . THEY ALL HAVE EXPERIENCED SIMILAR PROBLEMS. TRANSMISSION HAVE BEEN REPLACED . ALL OUT OF WARRANTY. GOOGLED FORD TRANSMISSION PROBLEMS AND SEEMS LIKE FORD DOESN'T WANT TO RECOGNIZED THAT THEIR 5 SPEED TRANSMISSIONS HAVE A PROBLEM. *TR
NHTSA ID
10654818
Incident
Feb 11, 2012
Mileage
65,000 mi
Driver assistance
Filed Jan 27, 2014
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ID
10561704
Incident
Oct 1, 2013
Mileage
100,000 mi
Driver assistance
Filed Nov 8, 2009
VEHICLE STABILITY CONTROL COMES ON FOR NO REASON AND LOSS OF BRAKING IS EXPERIENCED AT THE SAME TIME. THIS NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS APPROACHING AN INTERSECTION, WHICH I HAD TO DRIVE THROUGH FORCING OTHER DRIVERS TO SLAM ON THEIR BRAKES TO AVOID HITTING ME. THE ISSUE NEVER REAPPEARED DURING THIS DRIVE AND ONLY OCCURS RANDOMLY. *TR
NHTSA ID
10291371
Incident
Nov 8, 2008
Mileage
18,500 mi
AirbagsBrakesDriver assistance
Filed Jul 20, 2009
Crash reported1 injury reported
TL*THE CONTACT RENTED A 2008 FORD EXPLORER FROM AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT PROCEEDED TO PARK THE VEHICLE IN A HOTEL PARKING LOT. THE GEAR SHIFTER WAS IN THE REVERSE POSITION WHEN THERE WAS AN UNEXPECTED AND DRASTIC ACCELERATION. IMMEDIATELY, PRESSURE WAS APPLIED TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INSIDE OF A HOTEL ROOM. THE CONTACT CRASHED INTO A TRUCK IN ORDER TO AVOID CRASHING INTO THE HOTEL OFFICE AND PEDESTRIANS. THE TRUCK THEN CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD WHIPLASH, INJURIES TO THE NECK, A FRACTURED TOE, AND A MILD CONCUSSION. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO A COLLISION CENTER. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE AND INCIDENT REPORT WERE FILED. THE INSURANCE COMPANY WAS NOTIFIED. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE OTHER VEHICLES WERE DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
NHTSA ID
10277524
Incident
Jan 20, 2009
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own