2010 Ford Explorer Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Ford Explorer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)2718.5%
- Driver assistance1711.6%
- Interior & seats1711.6%
- Engine1711.6%
- Brakes1510.3%
- Electrical128.2%
- Fuel system96.2%
- Airbags64.1%
- Other / unspecified64.1%
- Seat belts42.7%
- Suspension42.7%
- Steering42.7%
- Visibility32.1%
- Exterior lighting21.4%
- Transmission21.4%
- Body & structure10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.
Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVE THE RSC LIGHT CAME ON. IMMEDIATELY AFTER THAT THE ANTI SKID CAME ON LOCKING THE WHEELS. 4 WHEEL DRIVE CAME ON LOCKING THE WHEELS FURTHER AND THE BREAKS ENGAGED. CAR WOULD NOT TURN OR MOVE AND PUSHING THE GAS PETAL ONLY CAUSED BREAK SYSTEM TO LOCK UP FURTHER.
I HAVE BEEN NOTICING THAT WHEN I AM ON THE HIGJWAY DRIVING IT FEELS LIKE THERE IS A INCREASE OF ACCELERATION WHEN I AM GOING SPEEDS OF 55 MPH - 60MPH. EVEN WHEN I HAVE TAPPED THE BRAKE, THERE IS STILL A LITTLE INCREASE OF SPEED. ON AUGUST 12, 2015 AT APPROXIAMTELY 5:30PM, WAS DRIVING AT SPEEDS OF 10MPH WHILE TURNING A CORNER. I HAD MY FOOT ON THE BRAKE WHEN I TURNED BUT MY TRUCK WOULD NOT STOP AND IT ACTUALLY TRIED TO OVERRIDE MY BRAKING AND ACCELERATED TO THE POINT WHERE I FELT LIKE I WAS NO LONGER IN CONTROL OF THE VEHICLE. AFTER 2 JOLTS OF ACCELERATION (WHILE MY FOOT WAS ON THE BRAKE), IT FINALLY STOPPED. I AM ON MY WAY TO THE DEALER RIGHT NOW TO GET THIS RESOLVED.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT FAILED TO RE-ADJUST FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD RESTRAINTS PUSHED THE OCCUPANTS HEAD FORWARD IN AN UNCOMFORTABLE POSITION. SHE TURNED THE HEAD RESTRAINTS AROUND IN ORDER TO ASSUME A COMFORTABLE POSITION WHILE TRAVELING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.
Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,600
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it was later discovered that the mileage on the Title was approximately 243,000. The contact stated that the date listed on the Ford App was June 2025.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.
Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. [email protected]
HERE IN THE LAST FEW WEEKS THE AIR BAG LIGHT COME ON AIR BAG . LIGHT COME ON AS I WAS DRIVING O ROAD. IT DOSE THIS SOME TIMES AND DON'T AT OTHER TIMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Transmission , Wheel Hub
WHEEL BEARINGS MAKING NOISE GETS WORSE COULD LOSE WHEEL TRUCK HAS 62000 MILES. HAVE HEARD OF MANY OF THESE SAME MODELS HAVING SAME PROBLEMS. I THINK FORD SHOULD RECALL THIS MODEL FOR BEARING REPLACEMENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Transmission , Wheel Hub
TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE HEAD REST ON THE DRIVERS SIDE CAUSED HIM EXTREME BACK PAIN AND DISCOMFORT. HE STATED THAT IT WAS A SAFETY ISSUE. THE DEALER WAS CONTACTED AND AGREED WITH THE CONCERN AND WAS TRYING TO FIND A REPLACEMENT FOR THE HEAD REST. THE MANUFACTURER WAS CONTACTED AND WAS ALSO LOOKING FOR A RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,400. UPDATED 3/11/11 *CN UPDATED 04/29/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Transmission , Wheel Hub
Rsc alarm keeps going sounding alarm and the abs alarm keeps sounding as well. Seen a ton of owners having this same error
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVE THE RSC LIGHT CAME ON. IMMEDIATELY AFTER THAT THE ANTI SKID CAME ON LOCKING THE WHEELS. 4 WHEEL DRIVE CAME ON LOCKING THE WHEELS FURTHER AND THE BREAKS ENGAGED. CAR WOULD NOT TURN OR MOVE AND PUSHING THE GAS PETAL ONLY CAUSED BREAK SYSTEM TO LOCK UP FURTHER.
WHILE DRIVING ON INTERSTATE 295 JUST SOUTH OF BRUNSWICK, MAINE MY 2010 FORD EXPLORER LOST ALL POWER AND RAPIDLY DECELERATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. I DID MANAGE TO PULL OVER TO THE SIDE OF THE HIGHWAY JUST BEFORE LOSING ALL POWER, BUT I COULD NOT RESTART MY VEHICLE. I THEN HAD MY VEHICLE TOWED TO A FORD SERVICE CENTER, AND FORD INDICATED THAT THE PROBLEM WAS CAUSED BY FRICTION WHICH HAD WORN AWAY THE ELECTRICAL TAPE AND WIRE CASING OF THE ELECTRICAL NODE AND THE WIRING HARNESS AROUND THE FUEL TANK. I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS SHOULD A SIMILAR INCIDENT HAPPEN UNDER HEAVIER HIGHWAY TRAFFIC CONDITIONS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE PARKED, THE REAR LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE HEADLIGHT SWITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HEADLIGHT SWITCH BEZEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
8 DAYS AFTER NEW VEHICLE WAS PURCHASED, I WAS PULLED OVER BY THE SHERIFF FOR NO TAILLIGHTS. THE VEHICLE WAS LATER TAKEN INTO THE DEALER FOR REPAIR AND THEY SAID THE FUSE WAS BLOWN AND THEY REPLACED THE 15AMP FUSE TO THE SMART JUNCTION BOX. ABOUT 50 MILES LATER, A HIGHWAY PATROL DROVE BY AND ANNOUNCED ON THE SPEAKER SYSTEM TO TURN ON THE HEADLIGHTS. I CHECKED AND MY HEADLIGHTS WERE ON, SO I PULLED OVER AND NOTICED THE TAILLIGHTS WERE OUT AGAIN. THE NEXT DAY, THE CAR WAS SERVICED A SECOND TIME AND THEY SAID THEY REPLACED THE BURNED OUT FUSE AGAIN AND DID AN EXTENDED ROAD TEST AND PUT 130 MILES ON THE CAR AND SAID THE TAILLIGHTS ARE WORKING FINE. AFTER 5 DAYS OF BEING WITH THE DEALER SERVICE, WE PICKED UP THE VEHICLE, THE TAILLIGHTS WENT OUT AGAIN AFTER 100 MILES. WE WILL BE IN CONTACT WITH THE DEALER... *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
ON MARCH 29 AT 9PM WHILE DRIVING AT 30 MPH AND PASSING A VEHICLE, MY TRANSMISSION STOPPED WORKING. IF FELT LIKE IT DROPPED OUT OF THE BOTTOM OF MY FORD EXPLORER 2004 WITH 63,445 MILES. O/D LIGHT STARTED BLINKING AND CHECK TRANSMISSION WAS ON THE DASH DISPLAY. I IMMEDIATELY BROUGHT IT TO THE NEAREST FORD DEALERSHIP, UNABLE TO DRIVE FASTER THAN 20 MPH OR SHIFT GEARS. REVERSE WAS COMPLETELY NOT WORKING. I HAD REPORTED THAT I SUSPECTED TRANSMISSION PROBLEMS A YEAR PRIOR, AND DEALERSHIP STATED THAT NOTHING WAS WRONG. IN OCTOBER 2009 AT 59,492 MILES I BROUGHT IT IN TO THE SAME DEALERSHIP AND STATED THAT WHILE GOING INTO REVERSE AND OUT OF REVERSE THE CAR MADE A CLUNKING SOUND. SOLENOID BODY WAS REPLACED UNDER WARRANTY. APPROXIMATELY 3,000 MILES LATER TRANSMISSION WAS FOUND TO HAVE A BROKEN DRUM AND NEEDED TO BE REPLACED - WARRANTY HAD EXPIRED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
2010 FORD EXPLORER LIMITED WITH ADJUSTABLE PEDALS. THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. WHEN I STEPPED ON THE BRAKE MY FOOT CONTACTED THE ACCELERATOR PEDAL AND THE ENGINE ACCELERATED. WHEN THE BRAKE IS FULLY DEPRESSED IT IS BELOW THE LEVEL OF THE ACCELERATOR PEDAL. IF THE FOOT IS NOT FULLY ON THE BRAKE PEDAL, IT CONTACTS THE ACCELERATOR AND THE CAR JUMPS FORWARD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .