2020 Ford F-250 Sd Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Ford F-250 Sd, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)7021.2%
- Fuel system6218.8%
- Steering4413.3%
- Engine298.8%
- Suspension298.8%
- Electrical267.9%
- Driver assistance164.8%
- Visibility144.2%
- Body & structure123.6%
- Exterior lighting51.5%
- Other / unspecified51.5%
- Airbags41.2%
- Brakes41.2%
- Interior & seats30.9%
- Transmission30.9%
- Seat belts20.6%
- Tires & wheels20.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DEF heater failure will cause increased emissions. The warning light flashes. I have seen details where there are issues with the wiring harness for the DEF heater.
10r140 paired with 6.7 powerstroke in a 2020 f250 build date 11/19 at the Kentucky plant. My truck specs and build date and location is in the timeframe of the planetary gear recall, ford has also issued tsb’s about the cdf bushing that should have been a recall because it is a design flaw on every 2020-2022 model truck. It’s not fair that we should have to pay for a tsb bc we don’t have warranty left. My truck has 84,000 miles but is out of the 5 years warranty period. Symptoms I am having with my transmission are: Harsh engaging to drive and reverse Flair shifts bad sometimes almost like it goes into neutral between changing gears Has shifted from 4th to 1st instead of 4th to 5th or 6th, then it started shifting normal right after. Had my factory 3250rpm limiter not been moved to 4500rpm the truck would have locked the rear wheels up and possible caused driveline damage or other damaged. Also had a car been behind me when this happened I would have been in a wreck because it slammed to a low speed and the car would have rear ended me. Slips in 4th and 7th gear the most but sometimes in other gears Bumps when it shifts a lot of the gears Sometimes shudders and shakes and will almost make like a pop noise Will clunk on downshift from 5-3 Sometimes clunks when upshifting 3-5 I have had the truck looked at by an independent diesel mechanic I use and he said there is a problem somewhere in the transmission, it’s either planetary gear or cdf bushing has moved or the drum itself has cracked. The component itself has not been inspected because the only was to inspect this is to tear the transmission down. The pan has been dropped and had a lot of metal material on the magnet. No codes on the dash but my mechanic said I had dtcs stored for the transmission. I have created a case claim with Ford trying to see if they will extend the recall for the known issue but I have had zero luck with them. I have videos of the issues but can’t upload them on here.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure. The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense. The approximate failure mileage was 60,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.
Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.
Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was driving the truck and suddenly smoke came out from behind the radio. I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me. I had no luck and the entire truck burned up.
Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message "Power Reduced” was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.
The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer. Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.
The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks
The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Headlights are delaminating. They were replaced under warranty 2 years ago and now the replacements are delaminating. Ford has denied the claim for replacement
The headlights have failed multiple times causing bulbs to stop working or “blow”. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owned a 2020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.
The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commercial vehicle intended on towing a fishing boat. This was underhanded and a disgusting pattern of behavior. In addition, the open fixable recall was NOT completed as we just found out from searching the VIN on your website. The managers name is [XXX] , I have reached out to him to rectify this situation, and no call back. Truly grotesque, taking advantage of a [XXX] kid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.
The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle lost motor power at approximately the 7th gear. The Ford wrench warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford's customer satisfaction program 21B03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
The contact owns a 2020 Ford F-250. The contact stated that while in drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped gradually, and the vehicle accelerated as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC code: P0685. The contact was informed that the PCM relay needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.
Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2020 Ford F-250 equipped with Cooper tires, Tire Line: Discoverer M+S, Tire Size: LT275/55/R20, DOT Number: UTOTXNR2716D13L. The contact stated while her husband was driving and towing a 17-foot RV, while making a right turn, the vehicle began vibrating. The contact stated no warning light was illuminated. The driver continued driving to a nearby gas station and noticed that the rear driver’s side tire had a bump on the outer side of the tire. The driver decided to continue driving the vehicle to his destination with the faulty tire. The contact stated that her husband drove the vehicle to a tire shop and had all the tires inspected. The tire shop replaced both rear tires. The contact stated on 1/15/2022, while her husband was driving 40 MPH and towing the 17-foot RV, the vehicle experienced the vibration again. The driver continued driving to his destination with a faulty front driver’s side tire. The contact stated on 1/17/2022, her husband drove the vehicle to another tire shop and had all the tires inspected. The tire shop replaced both front tires. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19T005000 (Tires) however, the tire line was not included. The tire manufacturer had been informed of the failure. The failure mileage was unknown.
TL* THE CONTACT OWNS A 2020 FORD F-250 TRAILERED TO A 2019 FOREST RIVER ROCKWOOD TRAVEL TRAILER, EQUIPPED WITH LIONSHEAD TIRES, TIRE LINE: CASTLE ROCK, TIRE SIZE: ST225/75/R15, DOT: 1MT14118. THE CONTACT STATED THAT THE TRAILER WAS SWAYING BEHIND THE VEHICLE WHILE DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT REMOVED THE TIRE AND TOOK IT TO A TIRE SHOP FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TIRE TREAD BELT HAD SLIPPED AND THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE ON THE TRAVEL TRAILER WAS 850.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .