2002 Ford F-350 Sd Owner Complaints

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

NHTSA ID

11156495

Incident

Dec 1, 2018

Mileage

250,000 mi

VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.

NHTSA ID

10984909

Incident

May 1, 2017

Mileage

142,000 mi

PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.

NHTSA ID

10969323

Incident

Mar 8, 2017

Mileage

134,000 mi

AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.

NHTSA ID

10909405

Incident

Sep 22, 2016

Mileage

119,500 mi

TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.

NHTSA ID

10909402

Incident

Sep 3, 2016

Mileage

119,500 mi

THE FRONT PASSENGER SEAT BUCKLE RELEASES UNEXPECTEDLY. WHEN I BEGAN TO RESEARCH HOW TO REPLACE THIS COMPONENT, I DISCOVERED THAT THERE WAS AN NHTSA RECALL#01V227001, FORD RECALL# 01S21 ISSUED FOR THE SAME HAZARD. MY TRUCK WAS ASSEMBLED IN 2001 AT THE KENTUCKY PLANT BUT WHEN I CONTACTED FORD THEY EXPLAINED THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS SUCH A SAFETY HAZARD, I AM REPORTING TO YOU SO THAT YOU MAY CONSIDER EXPANDING THE SCOPE OF THIS RECALL. ALSO, WHAT ARE THE IDENTIFYING MARKS TO DETERMINE IF I DO INDEED HAVE THE FAULTY COMPONENTS IN MY VEHICLE? THE BUCKLES ARE TRW 33012760, THE DRIVERS SIDE IS EMBOSSED WITH #343013 AND THE PASSENGER SIDE IS EMBOSSED #321013. *TR

NHTSA ID

10711834

Incident

Apr 25, 2014

Mileage

120,000 mi

THE TIE ROD END AT THE PITMAN ARM SHEARED OFF SUDDENLY AT THE POINT WHERE THE BALL MEETS THE SHAFT OF THE TIE ROD CAUSING A COMPLETE LOSS OF STEERING CONTROL. THIS IS NOT A WEAR POINT AND IS NOT SOMETHING THAT COULD HAVE BEEN INSPECTED SINCE IT IS COVERED WITH A RUBBER BOOT, THE STEEL LOOKS AS IF IT FATIGUED OVER TIME LEADING TO THE SUDDEN FAILURE. LUCKILY THIS OCCURRED IN A PARKING LOT, HAD IT HAPPENED ON THE HIGHWAY SOMEONE ELSE WOULD HAVE POSSIBLY BEEN WRITING THIS. *TR

NHTSA ID

10606417

Incident

Jun 24, 2014

Mileage

198,000 mi

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME. *TR

NHTSA ID

10587834

Incident

May 1, 2014

Mileage

114,254 mi

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT WHILE DECELERATING, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 256,000.

NHTSA ID

10541817

Incident

Aug 20, 2013

Mileage

256,000 mi

THIS SPECTOR TIRE JUST BLEW UP. THE TIRE SEPARATED AT THE TREAD AND SPLIT OPEN 6-8 INCHES. *JB

NHTSA ID

10541787

Incident

Sep 4, 2013

ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16. *TR

NHTSA ID

10514784

Incident

Jun 3, 2013

Mileage

105,500 mi

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR

NHTSA ID

10504423

Incident

Mar 21, 2013

Mileage

150,000 mi

I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR. *TR

NHTSA ID

10488878

Incident

Feb 9, 2012

Mileage

69,000 mi

2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR

NHTSA ID

10465953

Incident

Jul 12, 2012

Mileage

417,247 mi

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

NHTSA ID

10432314

Incident

Aug 19, 2011

Mileage

189,000 mi

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.

NHTSA ID

10416661

Incident

Feb 1, 2011

Mileage

151,818 mi

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.

NHTSA ID

10413744

Incident

Jan 1, 2009

RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR

NHTSA ID

10410303

Incident

Jul 1, 2011

Mileage

88,000 mi

I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR

NHTSA ID

10399452

Incident

Apr 15, 2009

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

NHTSA ID

10395868

Incident

Mar 22, 2011

Mileage

145,000 mi

I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK. *TR

NHTSA ID

10389777

Incident

Oct 11, 2010

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WHEN THAT FAILURE OCCURRED, HE WOULD NOTICE SMOKE COMING FROM THE ENGINE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 164,000 AND THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10384041

Incident

Sep 1, 2010

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2002 FORD F350SD . WHILE DRIVING APPROXIMATELY 50 MPH UP A HILL, THE VEHICLE WOULD PERFORM AS IF IT WERE IN NEUTRAL. THE CONTACT WOULD PRESS ON THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE FINALLY REACHED THE TOP OF THE HILL AND IS ON A FLAT SURFACE,THE ACCELERATOR WILL ENGAGE . THE DEALER HAD BEEN CONTACTED AND THEY STATED THEY WOULD HAVE TO DIAGNOSE THE VEHICLE . THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170000 AND THE CURRENT MILEAGE WAS 175000.

NHTSA ID

10355767

Incident

Jul 15, 2010

Mileage

170,000 mi

TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.

NHTSA ID

10347610

Incident

Mar 31, 2010

Mileage

39,246 mi

I AM WRITING TO REPORT A TIRE DEFECT AND A RESULTANT ACCIDENT, ALTHOUGH THERE WAS NO BODILY INJURY TO MYSELF OR TWO YOUNG GRANDSONS I HAD APPROXIMATELY $2,000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. THANKFULLY I HAD THE PRESENCE OF MIND TO SAFELY NAVIGATE THE VEHICLE TO THE SIDE OF THE INTERSTATE. *TR

NHTSA ID

10334816

Incident

Apr 8, 2010

Mileage

104,000 mi