See attached document for complaint.
- NHTSA ID
- 11743227
- Incident
- Apr 30, 2026
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2015 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
See attached document for complaint.
The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of NHTSA Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.
The contact owns a 2015 Ford F-350. The contact stated that the rearview camera displayed a black image while in reverse(R). The vehicle was taken to the dealer, where two modules were replaced, and the new modules were reprogrammed at the contact's expense; however, the failure reoccurred approximately two months later. The contact later received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was completed. The contact requested reimbursement from the manufacturer and sent supporting documents; however, the manufacturer denied reimbursement because the vehicle was previously repaired due to a rearview camera black image while the recall pertained to a blank image. The failure mileage was approximately 35,576.
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back-over prevention camera went blank off and on. In addition, the contact stated that occasionally, the back over prevention screen displayed a foggy image. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an appointment was required and that the vehicle needed to be inspected to confirm the failure. The contact was informed that if the failure was confirmed, the parts would be ordered for the repair to be performed. The contact stated that the recall notification indicated that the back over prevention camera was on recall and needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford F-350. The contact stated that while in reverse, the back over prevention camera displayed a solid black or blue screen, or a severely distorted image. Additionally, the message "Camera Unavailable - Please Contact Your Dealer" was displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,000.
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's wife owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was intermittently distorted or blank. Additionally, the messages “Camera Unavailable” and to “Contact Dealer” were displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 186,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system displayed a black screen. The contact turned the back over prevention camera off and proceeded to reverse, and the back over camera system independently reset. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 218,500. VIN tool confirms parts not available.
Lost ability to control cruise, horn, all buttons on steering wheel, and airbag light came on. I believe the Clockspring is defective
When I go over 45 mile an hour it has the death wobble. Have almost had a few accidents due to this. What is the fix for this??
TL* THE CONTACT OWNS A 2015 FORD F-350. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS SHIFTED TO REVERSE, THE BACK-UP CAMERA BECAME DISTORTED, DISPLAYING MULTIPLE RANDOM COLORS AND POWERING OFF AND ON INDEPENDENTLY. THE CONTACT WAS THEN UNABLE TO DETERMINE WHAT WAS BEHIND THE VEHICLE. JOE BULLARD FORD LINCOLN (19684 US-43, GROVE HILL, AL 36451, 877-710-9321) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED OF A RECALL HOWEVER, NEITHER THE VIN NOR THE YEAR/MAKE/MODEL WERE INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
AT TIMES AND VERY FREQUENTLY TRUCK IS LOSING POWER TO ACCELERATE, VERY SLOW TO ACCELERATE, WILL NOT GO OVER 50MPH. THIS HAPPENS EVERYWHERE DOESN'T MATTER THE SPEED OR LOCATION. WHEN THIS HAPPENS THE TURBO PSI READS 0, AND YOU CAN'T HEAR THE TURBO. A WARNING WILL COME UP THAT SAYS THE EXHAUST NEEDS TO SELF CLEAN AND DRIVE TO CLEAN. SOMETIMES IT WILL HAVE THICK SMOKE COME OUT THE EXHAUST THAT STINKS. SOMETIMES THE TRUCK WILL SHAKE VIOLENTLY WHEN TRYING TO ACCELERATE OR BRAKE. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND THE TRUCK WILL NOT ACCELERATE SO THAT I CAN MERGE WITHOUT BEING REAR-ENDED. SOMETIMES IT WILL LOOSE ALL POWER SO I HAVE TO LET UP ON THE GAS AND TRY AGAIN SOFTLY AND IT WILL SLOWLY ACCELERATE THIS HAS ALSO HAPPENED AT A TRAFFIC LIGHT THAT TURNED GREEN FOR ME, AS I WAS ENTERING THE INTERSECTION I LOST ALL POWER AND WAS ALMOST REAR-ENDED. THE FIRST HAPPENED WHEN I WAS TRYING TO GET INTO THE RIGHT SLOW LANE ON THE HIGHWAY FROM BEING PULLED OVER ON THE SHOULDER AND AS I STEPPED ON THE GAS AND THE TRUCK DID NOT ACCELERATE AT NORMAL SPEEDS AND I WAS UNABLE TO ACCELERATE TO SPEED IN ORDER ENTER TRAFFIC IN TIME TO NOT GET REAR-ENDED BY THE CAR COMING UP IN THE LANE I WAS TRYING TO ENTER THANKFULLY THE OTHER DRIVER SWITCHED OUT OF THAT LANE.
WHILE DRIVING ON THE HIGHWAY THE INSTRUMENT WARNING CLUSTER BEGINS TO ALERT OF ENGINE TEMP, LOW OIL PRESSURE, TRACTION CONTROL THE AIR CONDITION SYSTEM FAILS SO THE VEHICLE IS DRIVEN TO THE SIDE OF THE ROAD AND RESTARTED. THE RESTART CAN OCCUR IMMEDIATELY ON OCCASION BUT TYPICALLY WILL TAKE AT LEAST 30 MINUTES SOMETIMES SEVERAL HOURS. THE ISSUE IS REOCCURRING AND PLACED IN FORD SHOPS TO HAVE IT RETURNED WITH NO TROUBLE FOUND OR COULD NOT REPLICATE ISSUE.
TRAVELING ON A PAVED ROAD. SPEED LIMIT 45 MPH. IT WAS RAINING. NO PUDDLING WAS ENCOUNTERED. I ENTERED A SLIGHT LEFT TURN AND ENCOUNTERED A WASHBOARD TYPE BUMP. IMMEDIATELY, THE FRONT OF THE VEHICLE VIBRATED EXCESSIVELY. I RELEASED THE GAS PEDAL AND PUSHED SLIGHTLY ON THE BRAKES. THE REAR OF THE VEHICLE STARTED TO VIBRATE AND THE REAR AXLE LOST TRACTION ALLOWING THE REAR OF THE VEHICLE TO SWING VIOLENTLY TO THE RIGHT. I IMMEDIATELY WENT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE LESS THAN 10 DAYS AGO. SERVICE BROUGHT IT IN AND I EXPLAINED THE ISSUE OF LOSS OF CONTROL AND AN UNSAFE CONDITION. THE SERVICE ADVISOR IMMEDIATELY TOLD ME TO "PUT WEIGHT IN THE BACK OF THE TRUCK. THAT'S NORMAL." I INVOLVED THE SERVICE MANAGER WHO WENT WITH ME OVER THE SAME ROUTE THAT CAUSED THE SAFETY ISSUE. HE SAID, "I SEE WHAT YOU WERE TALKING ABOUT." THE DEALERSHIP TOOK THE TRUCK IN FOR INSPECTION. NOTHING WAS FOUND MECHANICALLY. DURING THE INSPECTION, THE REAR TIRE PRESSURE WAS LOWERED TO 65 PSI INSTEAD OF THE RECOMENDED 80 PSI THAT WAS SET PRIOR FROM THE MANUFACTURER. THE TIRE PRESSURE MONITOR SYSTEM WAS RE-CALIBRATED TO SHOW THE LOWERED TIRE PRESSURE. FRONT PRESSURES WERE LEFT AT THE RECOMMENDED 65 PSI. I AM NOW CONCERNED WITH EXCESSIVE TIRE WEAR RUNNING THE TIRES UNDER-INFLATED. THE DEALERSHIP CALLED FORD AND WAS ADVISED IT IS A "NORMAL CONDITION" TO ALMOST ROLL OVER A PICKUP WITH SUCH A STIFF SUSPENSION WITHOUT A LOAD IN THE BACK CONSTANTLY. FORD IS UNAWARE OF ISSUE. LOWERED TIRE PRESSURES SLIGHTLY IMPROVED THE SAFETY ISSUE ON PAVEMENT, HOWEVER: YESTERDAY I WAS TRAVELING ON A ROAD THAT HAD THE PAVEMENT REMOVED DOWN TO DIRT FOR REPAVING. I AGAIN HIT A WASHBOARD, THIS TIME GOING STRAIGHT AND 25 MILES PER HOUR. THE SAME VIBRATE/SHAKING OCCURRED AND THE BACK END AGAIN SWUNG TO THE RIGHT WITHOUT ANY BRAKING WHATSOEVER. I WAS CLOSE TO LOSING CONTROL. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .