Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest May 13, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 208 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed May 13, 2026
The contact owns a 2016 Ford F-350. The contact stated while reversing, the rear view camera independently blanked on and off. The contact received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The failure reoccurred. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. In addition, the contact stated that the failure was peristent. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,000.
NHTSA ID
11737528
Incident
Nov 17, 2025
Mileage
216,000 mi
Driver assistance
Filed Feb 18, 2026
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera intermittently displayed a distorted, blue, or black screen. While driving at various speeds, the camera erroneously displayed an image of the rear of the vehicle. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 173,293.
NHTSA ID
11718742
Incident
Sep 8, 2025
Mileage
173,293 mi
Driver assistance
Filed May 23, 2025
Rear camera intermittent or degraded operation.
NHTSA ID
11662726
Incident
May 23, 2025
Driver assistanceEnginePowertrain (other)
Filed Apr 5, 2023
My vehicle was purchased from Shottenkirk Ford new in 2016. They perform my maintenance regularly. Recently, I experienced a leak and took it in; I had it towed to them. Shottenkirk wanted $1200 because they stated that the water pump needed to be replaced. After replacing the water pump, the leak was worse. Shottenkirk wanted $1200 to replace parts they said needed replacing in the transmission cooling portion. They tried to get me to trade in my vehicle for a new one. I could not afford that. After they did that repair, they said there was still a small leak. I tried to head straight home, but the vehicle would not shift into third gear, stranding me in highway traffic. I had to have the vehicle towed back to them. Now, they state that the transmission needs repair and they want $9000. I stated I could not do this and they said I could trade my 2016 Ford Diesel F350 with 4WD with numerous upgrades for a base-model 2008 Honda Ridgeline 2WD with over 100,000 miles. After researching, I believe Ford and Shottenkirk are well aware of the problems with the manufacturing of this truck, and I believe it needs to be addressed at a national level.
NHTSA ID
11515606
Incident
Mar 1, 2023
AirbagsDriver assistanceElectrical
Filed Aug 31, 2022
There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair?????? This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.
NHTSA ID
11482182
Incident
Aug 31, 2022
Driver assistanceSteeringSuspension
Filed Dec 9, 2021
When driving down the road, the entire truck starts violently shaking and making it difficult to control the truck. Slowing down to 5-10mph stops the shaking.
NHTSA ID
11443229
Incident
Nov 18, 2021
Driver assistance
Filed Aug 9, 2021
I am a handicapped 65 yr. old male. I purchased this vehicle in 2019 used from a FORD dealer. Marchese Ford, Lebanon, NY. Pretty much since I have owned this vehicle, The back up camera has been working intermittingly. Sometimes it will work but lately, It is just lines and distorted objects. Or, will not come on at all. As I cannot work, I can't afford the money to diagnose the problem. I do know that it is not the camera as my son tried the camera on his friends truck and it worked properly. Now I see a recall for over 600,00 vehicles and am hoping to include my truck as I need this camera to back up as I cannot turn completely to see me surroundings due to illness/injuries. Thank You [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11428295
Incident
Nov 1, 2019
Driver assistanceSteeringSuspension
Filed May 10, 2021
I'VE EXPERIENCED 4 EXTREME CASES OF VIOLENT WOBBLING OF THE FRONT END, UTTERLY VIOLENT AND UNCONTROLLABLE. TAP THE BRAKES IT BECOMES WORST. CANT HOLD THE STEERING WHEEL, UTTERLY RANDOM HAPPENED 4 TIMES IN THE LAST TWO WEEKS. I AM SCARED TO DRIVE THE TRUCK NOW AND IT'S MY ONLY MEANS OF TRANSPORT. I AM TERRIFIED IT'S GOING TO HAPPEN AND I WILL CRASH OR KILL MYSELF OR SOMEONE ELSE IN A WRECK WHEN THE TRUCK IS SHAKING OUT OF CONTROL. IT IS TRULY TERRIFYING. IN MOTION TYPICALLY ON A FREEWAY SPEED AROUND 50 TO 60 MPH.
NHTSA ID
11415969
Incident
Apr 27, 2021
Mileage
97,700 mi
Driver assistanceSteeringSuspension
Filed Aug 27, 2020
THE ENTIRE VEHICLE SHAKES WHEN DRIVING OVER A CERTAIN SPEED LIMIT (30+). AFTER RESEARCHING, THIS IS KNOWN TO THE PUBLIC AS "DEATH WOBBLE".
NHTSA ID
11351560
Incident
Jul 1, 2020
Mileage
38,000 mi
Driver assistanceSteeringSuspension
Filed Aug 12, 2019
MY 2016 F 350 HAS THE DEATH WOBBLE TOOK IT TO DEALERSHIP THEY REPAIRED THE ALIGNMENT STABILIZER ARM AND LET ME GO AND GOT ON THE INTERSTATE10 HEADED TO HOUSTON GOT SPEED UP 75 MPH AND HIT BUMP AND ALMOST LOST CONTROL OF THE TRUCK,18 WHEELER ALMOST RUN ME OVER; IT SCARED SO BAD I HAVE A PACEMAKER I THOUGHT I WAS HAVING A HEART ATTACK!!
NHTSA ID
11243322
Incident
Aug 9, 2019
Mileage
62,000 mi
AirbagsDriver assistanceElectrical
Filed Feb 12, 2019
REFERENCED FORD HAD THE DRIVER'S SIDE AIRBAG DEPLOY WHILE VEHICLE WAS PARKED IN A HEATED GARAGE OVERNIGHT. THERE WAS NO KEY IN THE IGNITION. WE DO NOT HAVE A TIME FRAME FOR HOW LONG IT WAS PARKED BEFORE DEPLOYMENT. AFTER THIS DEPLOYMENT FOUND THAT THE TRUCK NO LONGER HAD POWER TO START THE VEHICLE OR ANY DASHBOARD INDICATORS/GAUGES WORKING. THE HEADLIGHTS WOULD COME ON/OFF RANDOMLY TILL BATTERY IS COMPLETELY DEAD WHILE PARKED AND SWITCH WAS IN THE OFF POSITION. SPOKE WITH THE DEALERSHIP AND THEY SAID IT WOULD TAKE UP TO 6 MONTHS TO REPAIR. I DECIDED TO SEE IF I WAS ABLE TO TRACK DOWN THE PROBLEM MYSELF. WHILE WORKING ON THE TRUCK MY DOG HAPPENED TO JUMP INTO THE TRUCK AND ALL THE LIGHTS CAME BACK ON. I TOLD HIM TO GET OUT AND AS HE WAS GETTING DOWN HE MADE CONTACT WITH THE DRIVER'S SIDE FOOT WELL COVER AND ALL THE LIGHTS WENT BACK OUT. UPON REMOVING THE FOOT WELL COVER I IMMEDIATELY FOUND BROKEN AND CHARRED WIRING TO INCLUDE THE AIRBAG WIRES BEING COMPROMISED. THE AREA OF CONCERN IS WHERE THE FOOT WELL COVER AND THE DRIVER'S SIDE KICK WELL PANEL COME TOGETHER JUST BELOW AND TO THE LEFT OF THE PARKING BRAKE. THEY USE THE OPEN SPACE BELOW THE FOOT WELL COVER TO RUN THE WIRES TO VARIOUS DIFFERENT PARTS OF THE VEHICLE. SPEAKING WITH KENDALL FORD DEALERSHIP IN WASILLA ALASKA, HE INFORMED ME THAT THE WIRE BEING CHAFFED/BROKEN AND CHARRED WAS A NORMAL WEAR AND TEAR PART AND THAT FORD WOULD NOT REPAIR IT OR REPLACE THE AIRBAG. REALLY FELT LIKE THEY DID NOT WANT TO EVEN TALK TO ME.
NHTSA ID
11176553
Incident
Feb 5, 2019
Mileage
87,198 mi
Driver assistanceSteering
Filed Oct 12, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.
NHTSA ID
11033031
Incident
Oct 8, 2017
Mileage
30,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own