RoadVitals

2018 Ford F-350 Sd Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Sep 23, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 199 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2018 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureInterior & seats
Filed Sep 23, 2022

In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and while the vehicle was in motion. I brought it to the dealership for the recall repairs to be performed on March 2nd, 2022 at 115k miles. I received the truck back and in the time since the recall repair was performed, the tailgate has opened, on its own, while the vehicle was in motion 3 separate times. One time I was towing, which caused the tailgate to ride on the tongue jack controls, a second time was without a trailer attached, but I had lots of gear in the bed which, thankfully, did not fall out and create a traffic hazard. I am planning on having the dealer reassess the repairs when I next bring in the truck for an oil change, but I am concerned that this safety issue persists after the repairs were performed.

NHTSA ID
11486067
Incident
Mar 2, 2022
Body & structureInterior & seats
Filed Nov 16, 2021

Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had the recall repairs done for this issue but it is still happening. The Ford dealer can not find a cause. There is no way to know when the tailgate has opened until something falls out of the back of the truck and other driver alerts you of the issue.

NHTSA ID
11440698
Incident
Aug 20, 2021
Body & structureElectrical
Filed Nov 3, 2021

The tailgate continues to open randomly while driving or backing up the truck. The recall for this was completed but the issue continues to occur. Most recently this caused $525 worth of damage to my 5th wheel camper and $450 worth of damage to my tailgate. This is very dangerous and should be addressed by Ford immediately.

NHTSA ID
11439147
Incident
Oct 25, 2021
Body & structureElectrical
Filed May 6, 2021

TAILGATE STILL RANDOMLY OPENS AFTER FORD ISSUED RECALL TO CORRECT. SEEMS TO OCCUR PRIMARILY WHEN TRUCK IS PARKED ON HILL WITH EBRAKE SET. WHEN RELEASING EMERGENCY BRAKE ON A HILL, THE RELEASE IS QUITE VIOLENT IN TERMS OF THE TRUCK VIBRATING/SHUDDERING. IT APPEARS THE PROXIMITY OF THE REMOTE OPEN TAILGATE SWITCH AND THE VIBRATION WITH THE EBRAKE HANDLE RELEASE, MAY BE ACTIVATING THE REMOTE SWITCH. TRUCK HAS ALREADY HAD THE FORD ISSUED TAILGATE OPENING RECALL APPLIED WHICH HAS NOT CORRECTED THE ISSUE.

NHTSA ID
11415389
Incident
May 6, 2021
Mileage
25,000 mi
Body & structure
Filed Jan 28, 2021

UNCOMMANDED TAILGATE OPENING. TAILGATE FELL DOWN GOING ABOUT 30MPH IN DOWNTOWN PORT TOWNSEND, WA. ..PORTABLE GENERATOR AND CABLE FELL IN FRONT OF SEVERAL CARS..TEMPORARILY SHUTTING DOWN BOTH LANES. THE NEXT DAY THE TAILGATE WOULD NOT RESPOND UNTIL THE CIRCUIT BREAKER WAS RESET. THIS TRUCK HAS HAD THE RECALL COMPLETED.

NHTSA ID
11390563
Incident
Jan 21, 2021
Mileage
39,400 mi
Body & structureInterior & seats
Filed Jan 20, 2021

I HAD THE TAILGATE RECALL COMPLETED ON MY VEHICLE, SHORTLY AFTERWARDS, I WAS STILL EXPERIENCING ISSUES WITH THE TAILGATE FALLING WHILE DRIVING. I RETURNED THE VEHICLE TO FORD AGAIN TO REPORT THE ISSUE. THE FORD DEALER WORKED ON THE VEHICLE FOR 2-3 DAYS AND RETURNED THE VEHICLE TO ME AGAIN STATING IT HAD BEEN FIXED. THE RECALL DID NOT RESOLVE THE ISSUE. THE TAILGATE OPENS UNEXPECTEDLY WHEN THE VEHICLE IS IN MOTION. I DO NOT KNOW IF IT HAPPENS ON THE FREEWAY, CITY STREET OR WHILE TURNING.

NHTSA ID
11389009
Incident
Jan 20, 2021
Mileage
34,000 mi
Body & structure
Filed Aug 11, 2020

UNCOMMANDED TAIL GATE OPENING..CONTINUES TO OPEN EVEN AFTER RECALL WAS COMPLETED.. THE CONSUMER STATED WHEN THE TAILGATE WOULD OPEN PERSONAL BELONGINGS WOULD FALL OUT OF THE VEHICLE. SEVERAL DEALERSHIPS WERE UNABLE TO DETERMINE THE FAILURE. AFTER HAVING THE TAILGATE REPAIRED UNDER RECALL, THE FAILURE PERSISTED. *JS

NHTSA ID
11348594
Incident
Aug 10, 2020
Mileage
38,000 mi
Body & structure
Filed Jun 24, 2020

TAILGATE CAME OPEN ON ITS OWN YET AGAIN..TOWING A 5TH WHEEL..WAS ABLE TO SEE IT OPEN IN A SHARP TURN AND STOP..CAUSING A TRAFFIC JAM ON HIGHWAY 12. SEVERAL CARS ALMOST HIT EACH OTHER...THIS IS AFTER RECALL WAS COMPLETED .*DT*JB *TR

NHTSA ID
11330697
Incident
Jun 24, 2020
Mileage
37,000 mi
Body & structure
Filed Jun 22, 2020

TAILGATE OPENED ON ITS OWN...TOWING 5TH WHEEL TRAILER...THIS IS SECOND TIME SINCE TAILGATE RECALL WAS DONE. *TR

NHTSA ID
11330252
Incident
Jun 22, 2020
Mileage
36,000 mi
Body & structure
Filed Jun 9, 2020

LOSE OF CONSTRUCTION MATERIAL ON HIGHWAY ..DUE TO UNCOMANDED TAILGATE OPENING.. TAILGATE COMES OPEN ON ITS OWN...THIS IS AFTER RECALL WAS COMPLETED. *TR

NHTSA ID
11328034
Incident
Jun 6, 2020
Mileage
36,000 mi
Body & structure
Filed Dec 7, 2019

TAILGATE OPENS ON ITS OWN...NO INDICATION THAT IT IS OPEN...CAN NOT SEE IN THE MIRROR.

NHTSA ID
11287650
Incident
Dec 6, 2019
Mileage
30,000 mi
Body & structure
Filed Nov 12, 2019

TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18E021000 (STRUCTURE). THE CONTACT RESPONDED BY FORWARDING HIS INFORMATION, PER THE MANUFACTURER'S INSTRUCTIONS, TO WWW.READINGBODY.COM/WARRANTYINFO. THE CONTACT WAS INFORMED THAT NO REPAIRS WERE NECESSARY BECAUSE THERE WAS NO FAILURE WITH THE VEHICLE. A COUPLE OF MONTHS LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WAS PULLED OVER WHEN THE CONTACT WAS FLAGGED DOWN BY A MOTORIST. THE CONTACT STATED THAT THE BUMPER BRACKET SNAPPED AND DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD HAVE CONTACTED THE DEALER FOR THE RECALL AND NOT THE DISTRIBUTOR VIA THEIR WEBSITE. THE CONTACT WAS NOT CALLED BACK AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.

NHTSA ID
11279540
Incident
Oct 22, 2019
Mileage
24,000 mi
Body & structure
Filed Oct 3, 2019

TL* THE CONTACT OWNS A 2018 FORD F-350. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKIING A TURN, THE TAIL GATE DROPPED AND STRUCK A HORSE TRAILER. THE TAI LGATE WAS DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

NHTSA ID
11265959
Incident
Sep 27, 2019
Mileage
5,200 mi
Body & structure
Filed Sep 26, 2019

I ORDERED THIS VEHICLE, F350 KING RANCH, AND TOOK DELIVERY FEBRUARY 2018. SINCE THEN THE TAILGATE HAS INTERMITTENTLY OPENED ON ITS OWN. THE FIRST TIME WAS FEBRUARY 27, 2018. THE TRUCK DOES HAVE THE POWER TAILGATE RELEASE OPTION. THIS HAS HAPPENED BOTH WHEN THE TRUCK IS STATIONARY AND IN MOTION. IN THE 19 MONTHS I HAVE HAD THE TRUCK THE TAILGATE HAS OPENED APPROXIMATELY 15 TIMES. FORTUNATELY, I HAVEN'T LOST ANYTHING OUT OF THE BED WHILE DRIVING, SO FAR. I HAVE NO IDEA WHAT THE CAUSE IS.

NHTSA ID
11258295
Incident
Feb 27, 2018
Mileage
75 mi
Body & structure
Filed Jul 26, 2019

WE ARE EXPERIENCING NUMEROUS UNCOMMANDED TAILGATE DROPS WHILE THE VEHICLE IS IN MOTION OR JUST RUNNING. WE RECENTLY WERE TOWING OUR 5TH WHEEL TRAILER AND WHEN WE PULLED INTO FUEL UP OUR TAILGATE DROPPED AND DAMAGED BOTH THE TRUCK'S TAILGATE (TOP MOLDING) AND PUT A HOLE IN THE FRONT COMPARTMENT DOOR OF THE FIFTH WHEEL. (PICTURES PROVIDED). WE HAVE TAKEN THE TRUCK INTO TWO FORD DEALERSHIPS AND THEY HAVE NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE THE PROBLEM AND PER FORD MOTOR COMPANY, THEY HAVE STOPPED TRYING TO DIAGNOSE THE PROBLEM. ON ANOTHER DAY, WE EXPERIENCED THREE DIFFERENT UNCOMMANDED TAILGATE DROPS WHILE WE WERE TOWING OUR BOAT. ONE TIME, MY HUSBAND WAS BACKING THE TRUCK AND I WAS STANDING ALONGSIDE THE TRUCK AND THE TAILGATE DROPPED UNCOMMANDED.

NHTSA ID
11235009
Incident
Jun 24, 2019
Mileage
7,000 mi
Body & structure
Filed Jun 28, 2019

WE WERE DRIVING DOWN THE HIGHWAY I26 INTO ASHEVILLE AND THE TAILGATE OPENED WE HEARD A NOISE WENT TO PULL OFF THE HIGHWAY AND THE POISE WAS WORSE STOPPED IMMEDIATELY GOT OUR TAILGATE HAD COME OPEN AND WAS SHREDDED BY THE HORSE TRAILER. THIS HAS NEVER HAPPENED WHILE PULLING THE TRAILER BUT IT HAS HAPPENED A FEW TIME PREVIOUSLY BUT I ASSUMED I HIT THE BUTTON ON THE KEY. DIDN'T THINK MUCH MORE BUT NOW SEEING THIS IT MAY HAVE HAPPENED WHILE DRIVING. SCARY

NHTSA ID
11228293
Incident
Jun 27, 2019
Body & structure
Filed May 2, 2019

THE TAILGATE WILL COME DOWN WHILE RIDING DOWN THE ROAD OR AFTER HITTING A BUMP. VERY UNSAFE WHILE HAULING OR TOWING. THERE IS NO INDICATOR IN THE CAB TO TELL YOU THE TAILGATE HAS DROPPED. HAVE HAD IT IN FOR SERVICE AT LEAST 4 TIMES. VEHICLE IS LESS THAN A YEAR OLD.

NHTSA ID
11205304
Incident
Apr 17, 2019
Mileage
24,000 mi
Body & structure
Filed Mar 5, 2019

ELECTRIC TAILGATE HAS RELEASED AND DROPPED OPEN WHILE DRIVING. HAS HAPPENED THREE TIMES AT LOW SPEED. TWICE WHILE PULLING FIFTH WHEEL TRAILER AND ONCE NOT TOWING ANYTHING.

NHTSA ID
11184310
Incident
Feb 11, 2019
Mileage
3,800 mi
Body & structure
Filed Jan 23, 2019

DOORS WILL NOT CLOSE, OPEN, AND OR COME OPEN WHILE DRIVING USUALLY ON BELOW FREEZING TEMPERATURE DAYS. THIS HAS HAPPENED WHILE STATIONARY AND DRIVING WHILE MAKING A TURN DRIVERS SIDE DOOR WHIPPED OPEN FORTUNATELY THERE WAS NO ONCOMING TRAFFIC. MOISTURE IN DOOR LATCHES FREEZING IS THE PROBLEM. UNFORTUNATELY THERE IS NO WAY TOKNOW IF THE LATCH IS FULLY ENGAGED WHILE IN MOTION. ALSO CIRCUMSTANCE CAN OCCUR THAT LEAVE YOU LOCKED IN VEHICLE WITH ONLY ESCAPE THRU A WINDOW. FORD HAS CALLED THIS REPAIR CUSTOMER SERVIVE ADVISOR 18N03. HOWEVER THIS HAS BEEN A ONGOING PROBLEM WITH FOR VEHICLES FOR SEVERAL YEARS AND FORD KEEPS PUTTING OUT REPAIRS THAT ARE OFTEN INEFFECTIVE.

NHTSA ID
11171673
Incident
Jan 21, 2019
Mileage
17,000 mi
Body & structure
Filed Dec 11, 2018

TAILGATE OPENS UNEXPECTEDLY WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES.

NHTSA ID
11160639
Incident
May 7, 2018
Mileage
8,000 mi
Body & structure
Filed Nov 30, 2018

TAILGATE WILL OPEN RANDOMLY WHEN HITTING A BUMP ON THE ROAD OR HIGHWAY. HAS HAPPENED 4 TIMES IN THE FIRST 6 MONTHS I HAVE OWNED. THE DEALERSHIP CAN FIND NO PROBLEM. RESULTED IN LOOSING MY PAYLOAD ON THE INTERSTATE, VERY DANGEROUS.

NHTSA ID
11155215
Incident
Nov 23, 2018
Mileage
14,503 mi
Body & structure
Filed Oct 19, 2018

THE REMOTE TAILGATE DEPLOYED (OPENED) AT 60MPH ON I-40 EAST OF NASHVILLE, TN. WHILE TOWING OUR FIFTH WHEEL TRAILER. WE HEARD A LOAD BOOM, AND DID NOT NOTICE ANYTHING UNTIL WE STOPPED AND THE TAILGATE WAS DOWN. THERE WERE NO EXTERNAL INPUTS CAUSING DEPLOYMENT OF THE TAILGATE

NHTSA ID
11141510
Incident
Sep 23, 2018
Mileage
6,000 mi
Body & structure
Filed Oct 19, 2018

WHILE PULLING FROM A FUEL PUMP I BEGAN TURNING WHEN I HEARD A LOUD NOISE. THE TAILGATE HAD INADVERTENTLY OPENED AND PIERCED THROUGH THE FRONT OF A 5TH WHEEL CAMPER I WAS PULLING. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAMPER AS WELL AS THE TO THE TOP OF THE TAILGATE. THIS 1ST INCIDENT HAPPENED ~ 3700 MILES. I LATCHED THE TAILGATE AND PICKED UP ANOTHER TRAILER (PINTLE HITCH). I PULLED INTO A PARKING LOT TO DROP OFF THE LOAD AND NOTICED THAT THE TAILGATE HAD CAME DOWN A SECOND TIME. AFTER DROPPING TRAILER OFF I BEGAN TO DRIVE HOME. HALF WAY HOME TO GET FUEL (UN LADEN) I NOTICED THE TAILGATE DOWN AGAIN. THE REMOTE NOR THE DASH BUTTON HAD BEEN TOUCHED. THE TAILGATE HAS SINCE BEEN REMOVED AS I CAN NOT RISK FURTHER DAMAGE CAUSED FROM MY TAILGATE OPENING BY ITSELF. I INFORMED MY DEALERSHIP (RYAN FORD OF SEALY,TX.) MULTIPLE TIMES OF THE INCIDENT HOWEVER WAS REPLIED WITH ONLY THAT THERE WAS NO ACTIVE TSB ISSUES FOR MY VIN.

NHTSA ID
11141476
Incident
Sep 26, 2018
Mileage
3,700 mi
Body & structureSuspension
Filed Aug 28, 2018
Crash reported

TL* THE CONTACT OWNS A 2018 FORD F-350 SD. WHILE HAULING A TRAILER AT HIGHWAY SPEEDS, THE TRAILER DETACHED WITHOUT WARNING FROM THE PINS AND ALUMINIUM CONNECTION. THE FAILURE DAMAGED THE REAR OF THE VEHICLE AND THE TRAILER. THE OWNER'S MANUAL HAD NOT INDICATED THAT THE TOWING CAPACITY EXCEEDED THE GUIDELINES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE INSURANCE ADJUSTOR TOWED THE VEHICLE TO A REPAIR FACILITY TO INSPECT THE DAMAGES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED FACTORY INSTALLED GOOSENECK HITCH FAILED. UPDATED 11/29/18*JB *DT*JB

NHTSA ID
11123097
Incident
Jun 2, 2018
Mileage
18,523 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .