Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Feb 2, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 130 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1996 Ford F-350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Feb 2, 2009
Fire reported1 injury reported
ON 1/30/09 I EXPERIENCED A FIRE IN THE ENGINE COMPARTMENT ON MY FORD F-350 DUE TO A FAULTY SPEED CONTROL DEACTIVATION SWITCH. I JUST HAPPENED TO WALK OUT TO THE VEHICLE THAT WAS PARKED IN MY DRIVEWAY, NOT RUNNING, TO SEE A GLOW UNDERNEATH THE TRUCK. I OPENED THE HOOD AND REALIZED THAT THERE WAS A FIRE COMING FROM THE BRAKE MASTER CYLINDER. AFTER EXTINGUISHING THE FIRE, AND BURNING MY HANDS, I COULD SEE THAT THE RESERVOIR WAS MELTED AND THE SPEED CONTROL DEACTIVATION SWITCH IS WHERE THE FIRE WAS COMING FROM. *TR
NHTSA ID
10257267
Incident
Jan 30, 2009
Mileage
202,000 mi
Driver assistance
Filed Oct 29, 2007
TL*THE CONTACT OWNS A 1996 FORD F350. THE CONTACT WAS DISPLEASED BECAUSE THE PART FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 56,000.
NHTSA ID
10207341
Incident
Oct 29, 2007
Driver assistance
Filed Oct 5, 2007
Fire reported
TL*THE CONTACT OWNS A 1996 FORD F-350. WHILE PARKED, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT ARRIVED AND STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. A POLICE REPORT WAS FILED. IN JANUARY OF 2006, AFTER THE FIRE OCCURRED, THE CONTACT RECEIVED HER FIRST RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
NHTSA ID
10205104
Incident
Aug 17, 2004
Mileage
140,000 mi
Driver assistance
Filed May 14, 2007
Fire reported
TL*THE CONTACT OWNS A 1996 FORD F-350. HE STATED THAT HE STARTED HIS VEHICLE AND NOTICED SMOKE COMING FROM UNDER THE HOOD. HE ALSO NOTICED FLAMES COMING FROM UNDER THE HOOD WHEN HE OPENED IT. THE CONTACT WAS ABLE TO PUT THE FIRE OUT WITHOUT CONTACTING THE FIRE DEPARTMENT. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (RECALL #06V286000) WHICH STATED THERE COULD BE SMOKE AND FIRE COMING FROM UNDER THE HOOD. THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT INCLUDED AS PART OF THE RECALL. THE CURRENT AND FAILURE MILEAGE WAS 106,000. THE VEHICLE PURCHASE DATE WAS UNKNOWN.
NHTSA ID
10190700
Incident
May 14, 2007
Mileage
106,000 mi
Driver assistance
Filed Sep 5, 2006
Fire reported
DT*: THE CONTACT STATED THE VEHICLE SPEED CONTROL SENSOR CAUGHT ON FIRE. THE MANUFACTURER STATED THE VIN NUMBER WAS NOT INCLUDED IN THE VEHICLE SPEED SENSOR RECALL (06V286000) BECAUSE THE VEHICLE HAD A DIESEL ENGINE. THE VEHICLE CAUGHT FIRE FIVE MINUTES AFTER THE VEHICLE WAS PARKED AND THE SERVICE DEALER DETERMINED THIS WAS THE SAME SYMPTOMS THAT LED TO THE RECALL.
NHTSA ID
10167413
Incident
Aug 30, 2006
Driver assistance
Filed Dec 16, 2005
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN AND MODEL. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
NHTSA ID
10145445
Incident
Nov 15, 2005
Driver assistance
Filed Oct 8, 2005
CRUISE CONTROL RECALL LIST DOES NOT INCLUDE THE FORD F350 TRUCK. MY CRUISE CONTROL QUIT WORKING DURING A ROUTINE SERVICE AT 60,000 MILES. SERVICE PERSONNEL AT BOBBY JONES FORD, AUGUSTA, GEORGIA, HAD APPARENTLY DISCONNECTED THE CRUISE CONTROL BECAUSE OF A FLUID LEAK FROM THE SWITCH. AFTER COMPLAINING, THIS VEHICLE HAD OTHER SWITCH FAILURES (TURN SIGNAL AND IGNITION SWITCHES) THESE SWITCHES WERE REPLACED AT MY EXPENSE, ALSO THE CRUISE CONTROL SWITCH WAS ALSO REPLACED AT THIS TIME (AT MY EXPENSE OF $20.88 PART AND $40.00 LABOR). THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE OTHER FORD VEHICLES WITH THIS CRUISE CONTROL PROBLEM, RESULTING IN THE POSSIBILITY OF THE VEHICLE CATCHING ON FIRE. *JB
NHTSA ID
10139081
Incident
Oct 7, 2005
Mileage
60,000 mi
Driver assistance
Filed Apr 6, 2005
CRUISE CONTROL FAILED TO ENGAGE WHILE DRIVING AT 65 MPH. CONSUMER INSPECTED THE VEHICLE AND NOTICED THAT THE WIRING CONNECTED TO THE SPEED CONTROL DEACTIVATION SWITCH WAS BURNT. CONSUMER WENT TO THE DEALER AND PURCHASED A SWITCH AND INSTALLED IT HIMSELF. CONSUMER EXPRESSED CONCERN THAT THIS COULD CAUSE THE CRUISE CONTROL TO FAIL DISENGAGING INSTEAD OF ENGAGING. *AK
NHTSA ID
10117534
Incident
Apr 5, 2005
Mileage
110,000 mi
Driver assistance
Filed Mar 24, 2005
Fire reported
VEHICLE WAS PARKED FOR A FEW MINUTES WHEN ALL OF SUDDEN THE OWNER NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HOOD. HE THEN APPROACHED THE VEHICLE AND PUT THE FIRE OUT BEFORE IT BECAME WORSE. RESULTS INDICATED THAT THERE WAS A SHORT WITHIN THE CRUISE CONTROL SWITCH.*AK
NHTSA ID
10115783
Incident
Mar 10, 2003
Driver assistance
Filed Feb 16, 2005
CRUISE CONTROL FAILED TO WORK WHEN TRYING TO SET THE SPEED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
NHTSA ID
10111619
Incident
Nov 10, 2004
Mileage
107,000 mi
Driver assistance
Filed Feb 3, 2005
Fire reported
WHILE THE CONSUMER WAS PARKING THE VEHICLE, IT CAUGHT ON FIRE. UPON INSPECTION, IT WAS DETERMINED THAT THE CRUISE CONTROL WAS THE CAUSE. *JB
NHTSA ID
10109794
Incident
Jan 10, 2005
Driver assistance
Filed Aug 25, 1998
Fire reported
WHILE DRIVING THE VEHICLE SURGED FORWARD NUMEROUS TIMES, AND THEN A FIRE STARTED ON THE RIGHT SIDE OF THE ENGINE. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
NHTSA ID
827207
Incident
Aug 19, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own