Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jun 26, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 2, 2014
What this page shows
Our database holds 17 NHTSA owner-reported complaints for the 2014 Ford F-53. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–17 of 17
AirbagsVisibility
Filed Jun 26, 2019
Crash reported
TL* THE CONTACT OWNED A 2014 FORD F53 THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS WERE INCREASED TO HIGH SPEED BUT, SEIZED IN THE UPWARD POSITION AND THE CONTACT CRASHED THE VEHICLE INTO A UNKNOWN OBJECT. THERE WERE NO INJURIES OR FIRE DUE TO THE CRASH. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LAZYDAYS RV OF TAMPA 6130 LAZY DAYS BLVD, SEFFNER, FL 33584 (800) 306-4002 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED .THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
NHTSA ID
11222740
Incident
Jul 24, 2018
Mileage
29,000 mi
Visibility
Filed Mar 11, 2019
WIPERS TRAVEL TOO FAR AND CATCH ON DRIVERS MIRROR (DRIVERS SIDE) AND ON PASSENGERS SIDE, OFF OF THE WINDSHIELD BELOW THE RUBBER GASKET AND HANGS ON GASKET. WHILE IN USE, I MUST EITHER STOP, OR TURN THE WIPERS OFF AFTER ONE SWEEP. I CALLED THOR OWNERS HELPLINE SEVERAL TIMES WITH NO HELP. I CALLED AGAIN TODAY (3/11/2019) AND TALKED TO KIRK. AGAIN NO HELP. *DT *DT *DT*JB *BF... CONSUMER TAKING VEHICLE TO DEALER (4/17/19)*JB *DT CONSUMER STATED WIPER ISSUE IS COMPLETELT RESOLVED.*JB
NHTSA ID
11185781
Incident
Mar 10, 2019
Mileage
15,500 mi
Body & structureInterior & seats
Filed Aug 6, 2018
THE ENTRY DOOR DOES NOT LOCK AND MULTIPLE TIMES HAS OPENED WHILE DRIVING. THERE IS A RECALL ON LATER MODEL YEARS, BUT THIS MODEL YEAR WAS NOT INCLUDED. WHY?? THIS IS A SERIOUS SAFETY ISSUE AND CERTAINLY ONE THAT EXISTS IN PRIOR YEARS. *TT *TR
NHTSA ID
11118053
Incident
Aug 5, 2018
Mileage
10,000 mi
Body & structure
Filed May 2, 2018
ENTRY DOOR POPS OPEN IN MOTION *TT *TR
NHTSA ID
11091451
Incident
Jul 5, 2016
Mileage
16,000 mi
Other / unspecified
Filed Apr 12, 2018
2014 FORD F-53. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT WHEEL BEARING REPAIR PROBLEMS. *SMD *CN
NHTSA ID
10838239
Incident
Dec 16, 2015
Body & structureInterior & seats
Filed Mar 28, 2018
TL* THE CONTACT OWNS A 2014 FORD F-53. THE CONTACT STATED THAT THE DEADBOLT LOCK ON THE ENTRY DOOR WOULD LOCK INDEPENDENTLY. THE OCCUPANTS WERE UNABLE TO ENTER OR EXIT THE VEHICLE. THE CONTACT ALSO STATED THAT THE ELECTRIC STEPS OPENED INDEPENDENTLY WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION, THE VEHICLE WAS TAKEN TO CAMPING WORLD OF SACRAMENTO (1039 ORLANDO AVE, ROSEVILLE, CA 95661, (916) 772-1155), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V510000 (LATCHES/LOCKS/LINKAGES) AND 15V866000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
NHTSA ID
11081911
Incident
Aug 9, 2017
Mileage
17,000 mi
Exterior lighting
Filed Mar 21, 2018
INADEQUATE LIGHT FROM HEADLIGHT VERY UNSAFE TO DRIVE AT NIGHT ! BARELY SEE 5 FT IN FRONT AT NIGHT
NHTSA ID
11080643
Incident
Mar 1, 2018
Mileage
8,000 mi
Exterior lightingSuspension
Filed Aug 22, 2016
HEADLIGHTS ARE NOT STRONG ENOUGH TO LIGHT UP THE ROAD. HAVE TO USE HIGH BEAM AT NIGHT. LEG LIGHTS LIKE THESE JUST DISAPPEAR OUT IN THE DARK, IS NOT BEAMED AT ALL. CANNOT SEE THE ROAD, PERIOD. CONTACTED FR BUT THEY DON'T RECOGNIZE THIS PROBLEM OR TAKE ANY RESPONSIBILITY. LIGHT FIXTURE ARE ALSO LOOSE AND HARD TO TIGHTEN BACK UP. THE FORD F53 CHASSIS IS A 2014 MAKE. SUSPENSION IS REALLY BAD IN THE FRONT. 3 TIMES REPLACED BEARINGS AND SPINDLE. ON WARRANTY BUT THERE IS REALLY NOT ENOUGH SUSPENSION AND IT MAKES THE FRONT VIBRATE. SO MUCH SO THAT THE OVERHEAD BED HAS FALLEN DOWN SEVERAL TIMES AND HAS TO BE SUPPORTED BY A WOODEN BRACE. DASHBOARD VIBRATE AS WELL. THIS IS ALL HAPPENING WHILE DRIVING. BAD ROADS MAKES IT WORSE.
NHTSA ID
10897622
Incident
Jun 9, 2016
Mileage
6,400 mi
Filed Jul 18, 2016
THOR ACE MOTOR HOME IS EQUIPPED WITH AN ONAN GENERATOR AND GENERATOR OVERHEATS WHILE DRIVING. GENERATOR NECESSARY TO RUN AIR CONDITIONER TO COOL INTERIOR OF RV DURING IN WARMER MONTHS. GENERATOR WORKS FINE WHEN NOT TRAVELING DOWN HIGHWAY, BUT CUTS OFF DUE TO OVERHEATING WITHIN MINUTES OF DRIVING IN HOTTER WEATHER. WITHOUT COOLING INTERIOR OF MOTOR HOME BECOMES VERY HOT.
NHTSA ID
10885661
Incident
Jul 9, 2016
Mileage
14,500 mi
Suspension
Filed Jul 15, 2016
FOUND THE RIGHT REAR LOWER SWAY BAR MOUNT BOLT MISSING AND THE MOUNT BENT UPWARD, CAUSING THE SWAY BAR TO BECOME INEFFECTIVE AND THE BODY LEANING 3" LOWER ON THE RIGHT SIDE THAN THE LEFT SIDE. HANDLING WAS ALSO AFFECTED DRASTICALLY, ALMOST CAUSING LOSS OF CONTROL SIMILAR TO A FLAT TIRE.
NHTSA ID
10885152
Incident
Jul 15, 2016
Mileage
12,400 mi
Body & structureEngineFuel system
Filed Jul 13, 2016
Crash reportedFire reported2 injuries reported
AN ALMOST NEW 2014 NEWMAR BAY STAR 3303 MOTORHOME WITH A FORD V10 GASOLINE ENGINE ON A FORD CHASSIS. MY FAMILY AND I WERE PREPARING TO LEAVE ON OUR FIRST BIG FAMILY OUTING IN OUR NEW RV. AT THE LAST MINUTE WHILE LOADING THE VEHICLE A GASOLINE ODOR WAS NOTICED. UPON VACATING THE VEHICLE, GASOLINE WAS SEEN DRIPPING FROM THE HOT EXHAUST PIPES UNDER THE RV. THE RV WAS SHUT OFF AND TOWED TO A FORD TRUCK GARAGE. FORD TECHS DISCOVERED GASOLINE UNDER PRESSURE WAS SQUIRTING ONTO THE ENGINE EXHAUST AND WITHIN MINUTES OF LEAVING ON OUR VACATION THE GAS FUMES WOULD HAVE IGNITED AND EXPLODED. THE FIRE WOULD NOW HAVE BE FUELED BY GAS FROM A MELTED HIGH PRESSURE PLASTIC GASOLINE LINE. THEN, AS A RV WITH THE ENGINE LOCATED BETWEEN THE FRONT SEATS, THE FIRE AND EXPLOSION WOULD HAVE PREVENTED ANYONE FROM EXITING THROUGH THE DOOR. THE GASOLINE FUELED FIRE AND EXPLOSION WOULD HAVE INJURED OR KILLED MY ENTIRE FAMILY. FORD HAS NO REPAIR FOR THE DESIGN/MANUFACTURING DEFECT IN THEIR HIGH PRESSURE FUEL LINE FOR THIS VEHICLE. IT SEEMS FORD'S NYLON/PLASTIC FUEL LINE IS INSULATED WITH A SOY BASED FOAM AND/OR OTHER INGREDIENTS THAT ARE NATURALLY GOOD TASTING FOOD PRODUCTS FOR RODENTS/CRITTERS. AS A FOOD BASED PRODUCT, THE FOAM INSULATION AND PLASTIC LINES ATTRACT RODENTS/CRITTERS TO EAT THE FOAM AND FUEL LINE THUS DAMAGING THE PLASTIC LINE CREATING A DANGEROUS GASOLINE LEAK. ON DISCUSSIONS WITH FORD THEY HAVE NO CORRECTION FOR THE PROBLEM. FORD RECOMMENDS PLACING MOTHBALLS UNDER THE VEHICLE AND TO AVOID PARKING IN WOODED AREAS. THE DANGER IS THAT THE PLASTIC FUEL LINE COATED WITH A FOOD BASED FOAM INSULATION IS LOCATED NEAR THE ENGINE CAUSING THE GASOLINE TO LEAK DIRECTLY ONTO THE HOT ENGINE MANIFOLD AND EXHAUST. THE SAFETY OF MY FAMILY IS AT RISK EVERY TIME WE USE THE RV DUE TO A DESIGN AND ENGINEERING DEFECT BY FORD AND THE LOCATION OF THE ENGINE AND EXIT DOOR ON THE NEWMAR.
NHTSA ID
10884460
Incident
Jun 24, 2016
Mileage
2,900 mi
Body & structure
Filed Jul 6, 2016
THIS VEHICLE IS AN RV. THE LATCH TO THE ONLY REGULAR EXIT DOOR IS ATTACHED BY A VERY SMALL PIECE OF CAST METAL. THE SPRING IS QUITE STRONG AND WHILE OPENING THE EXIT DOOR, THE HANDLE BROKE OFF. THIS MADE EXIT FROM THE DOOR IMPOSSIBLE. THE ONLY EXIT WAS OUT THE REAR WINDOW. THE VEHICLE WAS STATIONARY AT THE TIME AND I AM FLEXIBLE ENOUGH TO CLIMB THROUGH THE WINDOW, SO THIS WAS NOT A HUGE ISSUE. HAD THERE BEEN AN ISSUE TO THE REAR OF THE VEHICLE HOWEVER, A WINDOW WOULD HAVE HAD TO BE SMASHED TO EXIT.
NHTSA ID
10883034
Incident
Jun 21, 2016
Mileage
3,000 mi
Other / unspecified
Filed Jun 1, 2016
PASSENGER SIDE FRONT WHEEL BEARING FAILURE AT 1800 MILES WHILE MERGING ONTO I65 AT 60MPH IN A STRAIGHT LINE ON I65 NEAR THE INDIANA / KENTUCKY BORDER. THIS OCCURRED ON 03APRIL2016. DAMAGE REQUIRED NEW WHEEL BEARING, SPINDLE, KING PIN, BRAKE PADS, HUB ASSEMBLY AND ROTOR. DELIVERED TO ANDY MOHR TRUCK CENTER IN INDIANAPOLIS WHERE IT WAS REPAIRED UNDER WARRANTY.
NHTSA ID
10871737
Incident
Apr 3, 2016
Mileage
1,800 mi
Other / unspecified
Filed Jun 1, 2016
DRIVER SIDE WHEEL BEARING FAILURE AT 1549 MILES WHILE DRIVING 60MPH IN A STRAIGHT LINE ON I65 NEAR THE TENNESSEE / ALABAMA BORDER. THIS OCCURRED ON 27MARCH2016. DAMAGED THE SPINDLE, HUB, BRAKE PADS, CAPS. TOWED TO MID-TENN FORD IN NASHVILLE WHERE IT WAS REPAIRED UNDER WARRANTY.
NHTSA ID
10871736
Incident
Mar 27, 2016
Mileage
1,549 mi
Body & structureElectricalInterior & seats
Filed Jul 1, 2015
TL* THE CONTACT OWNS A 2014 FORD F-53. WHILE THE MOTOR COACH WAS PARKED, TWO OF THE SLIDES, AWNINGS, STAIRS, AND THE DRIVER SIDE POWER SEATS FAILED TO ACTIVATE WITHOUT WARNING. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE AWNING AND STAIRS WERE REPLACED. THE DRIVER SIDE POWER SEAT AND SLIDES WERE REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASKED THE CONTACT TO RUN A HOT WIRE FROM THE BATTERY TO THE SLIDE CONTROLLER. THE SLIDES BECAME OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 09/01/2015*LJ THE CONSUMER STATED THE ELECTRICAL SYSTEM FAILURES ARE INSTALLED BY THOR MOTOR COACH CO. NOT FORD. THE FAILURE WASS BROKEN HOT WIRING WITHIN THE COACH BODY. THOR MOTOR COACH COULD NOT DETERMINE WHERE THE HOT WIRES GO. THERE WERE NUMEROUS FAILURES OF 12 VOLTS LEAVING THE POWER SOURCE AND NOT GETTING TO THE INTENDED COMPONENT. THE CONSUMER BELIEVED A SHORT FIRE WOULD OCCUR. UPDATED 12/7/2015 *JS
NHTSA ID
10731445
Incident
Sep 1, 2013
Mileage
4,000 mi
Steering
Filed Apr 26, 2015
TRAVELING ON I-10 WHEN TRUCKS PASSED ME, I WOULD A LOT OF TIMES BE PUSHED OVER TO THE SHOULDER OF THE ROAD. ALSO ON CURVES STILL UNDER THE SPEED LIMIT IT WOULD SEEM LIKE THE FRONT END WAS FLOATING OR LOOSE STEERING. ALL THIS WAS TRAVELING ANY WHERE FROM 55 TO 65 MPH. GOING ON STRAIGHT AWAYS WITH NO TRUCKS PASSING IT DROVE FINE. *TR
NHTSA ID
10712949
Incident
Apr 2, 2015
Mileage
1,800 mi
Body & structureSuspension
Filed Nov 2, 2014
UPPER MOUNTING BOLT ON FRONT LEFT (DRIVER SIDE) SHOCK ABSORBER WAS COMPLETELY LOOSE. *TR
NHTSA ID
10651911
Incident
Oct 24, 2014
Mileage
2,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.