RoadVitals

2011 Ford F-750

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 22, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 8, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Ford F-750, most frequently naming the body & structure and brakes categories. 3 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Brakes150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V186000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Apr 8, 2014
34 units potentially affected
The defect: DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The remedy: DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.
DUECO Inc.View on NHTSA.gov
12V097000

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

Mar 7, 2012
352 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 AND F-750 TRUCKS, MANUFACTURED FROM DECEMBER 3, 2010, THROUGH DECEMBER 20, 2011, EQUIPPED WITH BENDIX ATR-6 ANTILOCK TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.
The risk: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
The remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A BENDIX ATR-6 TRACTION RELAY VALVE KIT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 12S28View on NHTSA.gov
11V264000

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

May 3, 2011
93 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 AND F-750 TRUCKS, EQUIPPED WITH AIR BRAKES AND A TRAILER PACKAGE OR TRACTOR PACKAGE, FOR AN INCORRECTLY PROGRAMMED ABS MODULE. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)."
The risk: AN AFFECTED VEHICLE MAY NOT DISPLAY A TRAILER ABS FAULT IN THE CAB OF THE TRUCK WARNING THE DRIVER OF AN EXISTING TRAILER ABS FAILURE. SUCH AN ABS FAILURE MAY RESULT IN TRAILER BRAKE LOCK-UP, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL NOTIFY OWNERS AND REPLACE THE ABS MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 11C17View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 22, 2015
Fire reported

THIS VEHICLE WAS USED AS A MOBILE MEDICAL UNIT FOR RESEARCH. TWO STAFF MEMBERS WERE IN THE CAB EN ROUTE TO A STUDY VISIT - BOTH WERE FAMILIAR DRIVERS OF THE VEHICLE. APPROXIMATELY 9 MILES INTO THE TRIP A PASSERBY ON THE INTERSTATE FLAGGED US DOWN AND WANTED US TO PULL OVER AND INFORMED US THAT THE BACK WHEELS WERE ON FIRE. WITHOUT THE PASSERBY, WE WOULD NOT HAVE KNOW ANYTHING WAS WRONG. THERE WERE NO INDICATOR LIGHT WARNINGS AND THE VEHICLE DID NOT SEEM TO BE DRIVING DIFFERENT THAN USUAL. WE PULLED OVER, CALLED 911 FOR ASSISTANCE AND USED A FIRE EXTINGUISHER WE HAD ON BOARD TO DOUSE THE FLAMES. TWO OTHER TRUCKERS STOPPED AND ASSISTED US, BRINGING THEIR FIRE EXTINGUISHERS TO OUR AID. THE LOCAL FIRE DEPARTMENT ARRIVED AND GOT THE FIRE COMPLETELY EXTINGUISHED. THE VEHICLE HAS A DIESEL POWERED ENGINE AND AIR BRAKES. IT ALSO HAS A HYDRAULIC LEVELING SYSTEM TO STABILIZE THE UNIT WHILE AT STUDY VISITS. THERE WERE TWO LOUD POPPING NOISES WITHIN MINUTES OF EACH OTHER AT ONE POINT. THE PARTICULAR VIN FOR THIS VEHICLE DOES NOT HAVE ANY RECALLS, BUT I HAVE READ ABOUT 2 RECALLS THAT INVOLVE AIR BRAKES ON FORD F750 2011 VEHICLES. (NHTSA CAMPAIGN NUMBER: 12V097000 COMPONENT(S): SERVICE BRAKES, AIR AND NHTSA CAMPAIGN NUMBER: 11V264000 COMPONENT(S): SERVICE BRAKES, AIR). THERE WERE NO BODILY INJURIES IN THIS EVENT, BUT A GREAT DEAL OF EQUIPMENT DAMAGE. IT WAS CATEGORIZED AS A ROADSIDE ASSIST, NOT AN ACCIDENT, SO THERE IS NO ACCIDENT REPORT. ...UPDATED08/20/15 *BF UPDATED 11/30/2015 *JS

NHTSA ID
10726663
Incident
Jun 18, 2015
Mileage
6,375 mi
Body & structure
Filed Jun 20, 2012

TL* THE CONTACT OWNS A 2011 FORD F-750. THE CONTACT STATED THAT THE VEHICLE'S HEADLINER WAS TOO LOW AND A NORMAL SIZED PERSON WAS UNABLE TO OPERATE THE VEHICLE WITHOUT HITTING THEIR HEAD ON IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DECIDED TO LOWER THE SEAT HEIGHT AS A TEMPORARY REMEDY, WHICH FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 4,000.

NHTSA ID
10462405
Incident
Apr 30, 2012
Mileage
100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 51536

STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

16-0061

VISIBILITY

Some 2006-2015 F-Super Duty 650/750 vehicles equipped with exterior tubular stainless steel west coast style mirrors may have a loose mounting bracket due to poor rivet retention.

15-0164

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

44863

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

ASI-44691

ELECTRICAL SYSTEM:SOFTWARE

FORD: AN ERROR MESSAGE IS ENCOUNTERED WHEN ATTEMPTING TO PROGRAM NAVISTAR ELECTRONIC TECHNICAL SUPPORT SYSTEM (NETS) SOFTWARE AND PASSWORD NEEDS TO BE UPDATED. MODEL 2011-13 &15 F-650/F-750. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-750 by model year
YearComplaintsRecallsInvestigationsIssue Index
2022120—
2021130—
2018010—
2017310—
2016000—
2015000—
2014000—
2013200—
2012010—
2011Viewing230—
2010010—
2009110—
2005120—
2004020—
2003000—
2002010—
2001130—
2000060—
1999010—
1986001—
1985001—
1984001—
1983001—
1976010—
1975010—
1971020—
1970010—
1969020—
1968020—
1967020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.