Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest May 23, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 12, 1998
What this page shows
Our database holds 47 NHTSA owner-reported complaints for the 1997 Ford F Series. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 47 · page 1 of 2
Suspension
Filed May 23, 2015
WHILE DRIVEING AT 60 MPH THERE WAS A LOUD CRASH FROM THE LEFT REAR THEN A GRINDING POP FROM THE LEFT REAR ALL WHILE THE REAR END OF MY TRUCK FELT LIKE IT WAS FISH TAILING ON ICE OR LIKE SOME ONE HUGE WAS SHAKEING IT FROM SIDE TO SIDE I ALMOST LOST IT INTO A FIELD I WAS SO SUPRISED I GOT STOPPED TO LOOK THE LEFT REAR SHACKLE CUT LOOSE BECAUSE IT WAS ALMOST ALL DOTTED AWAY THE LOWER SPRINGS ON BOTH SIDES ARE MISS ALIGNED BY 2 INCHES EACH AND THE SPRING END IS NOW PEEKING THRU THE BED THIS TRUCK WAS BOUGHT BRAND NEW BY MY BEST FRIENDS DAD AND WAS WELL TAKEN CARE OF KEPT IN THE GARAGE AND NOT USED TO TOW OR HAUL BUT IT IS RUSTING AWAY SO BADLY THAT THE EXHAUST BOLTS HAVE ROTTED AWAY ON BOTH SIDES AND WILL COST 1500 TO FIX ALOT OF THAT IS THE COST TO GET THE BOLTS OUT OF THE EXHAUST MANIFOLD THEY SAY BUILT FORD TOUGH BUT THEY REALY MEEN FORD BUILT IT AND IF U GET IT WET TOUGH ITS GONA ROT AWAY !
NHTSA ID
10721099
Incident
May 21, 2015
Mileage
180,746 mi
Engine
Filed Sep 17, 2014
Fire reported
THE TRUCK WAS PARKED IN A STRIP MALL PARKING LOT. A FEW MINUTES LATER SOMEONE SAID THAT THERE WERE FLAMES COMING FROM THE HOOD. THE CAR WAS A TOTAL IN 10 MINUTES. FOUR OFF DUTY FIREMEN WERE THERE AND COULD NOT PUT THE FLAMES OUT. NEAR BY FIRE STATION WAS CALLED. ITS RESPONSE WAS WITH IN A FEW MINUTES. TRUCK WAS TOTALED. *TR
NHTSA ID
10636977
Incident
Sep 23, 2013
Mileage
140,000 mi
Driver assistance
Filed Jul 16, 2014
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE STARTED SURGING UP AND DOWN IN SPEED ERRATICALLY. I DID NOT REALIZE THAT IT HAD TO DO WITH THE SPEED CONTROL, BUT FINALLY TOOK IT OUT OF CRUISE FOR GOOD. THE SPEEDOMETER STILL WAS SURGING UP AND DOWN BETWEEN 4 AND 10 MPH DIFFERENCE FROM WHAT MY SPEED WAS. AFTER THE VEHICLE WAS SHUT OFF FOR A DAY, IT RAN FINE UNTIL I RAN IT ON THE ROAD FOR ABOUT 40 MILES, THEN IT DID THE SAME ERRATIC SPEED CHANGES. *TR
NHTSA ID
10610880
Incident
May 9, 2014
Mileage
199,400 mi
Engine
Filed Apr 24, 2012
WHEN I FIRST BOUGHT THE TRUCK IN 2001, THE ENGINE HAD APPROXIMATELY 82K MILES. I WAS HAVING A HARD TIME STARTING AND SOMETIMES IT WOULD NOT START. AT FIRST THE DEALER THOUGHT IT WAS THE STARTER AND THEY REPLACED IT. THEY TOLD ME TO TAKE IT TO PEPBOYS TO GET THE STARTER REPLACED. WHEN THEY STARTED THE CAR A MASS OF GRAY SMOKE COME OUT OF THE TAIL PIPE. TWO DAYS LATER THE ENGINE FROZE. SINCE I HAD A WARRANTY AGREEMENT I TOOK THE TRUCK TO A LOCAL FORD DEALER, THEY STATED IT HAD HYDROLOCKED AND THE ENGINE NEEDED TO BE REPLACED. THE WARRANTY COMPANY SENT OUT A SHORT BLOCK AND FORD COMPLETED THE REST OF THE REPAIRS. AT THE BEGINNING OF APRIL, MY DAUGHTER WAS USING MY TRUCK AND SHE DROVE IT TO MY HOUSE AND PARKED IT OUT FRONT. IT SAT FOR 2 WEEKS, WHEN I WENT TO START IT, IT WOULD NOT TURN OVER. REPLACE THE BATTERY AND IT STILL WOULD NOT TURN OVER. AT THAT TIME THE STARTER SMOKED AND TOOK THE TRUCK TO A MECHANIC WHO REPLACED THE STARTER. HE TRIED TO TURN IT OVER AND IT WOULD NOT TURN. HE STATED THEY TRIED USING A TORQUE WRENCH AND STILL COULD NOT TURN THE MOTOR. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. I HAD THE TRUCK TOWED TO MY HOME. AFTER READING THE INFO ABOUT ANOTHER TRUCK HYDROLOCKING, I DECIDED TO CHECK TO SEE IF MY TRUCK HAD THE SAME PROBLEM. WHEN I PULLED THE PLUGS, I HAD COOLANT DRAIN FROM THE #3 CYLINDER AND A SMALL AMOUNT OF COOLANT LEAK FROM #5 CYLINDER. PREPARING TO REPLACE THE LOWER AND UPPER INTAKE MANIFOLD GASKETS. *TR
NHTSA ID
10456371
Incident
Apr 3, 2012
Mileage
82,000 mi
Fuel system
Filed Jan 16, 2012
RECALL CORRECTION TURNS TO EXPLOSION DANGER! FORD ISSUED RECALL #11 S 21 ON THE REPLACEMENT OF THE FUEL TANK STRAPS. BEST FORD OF NASHUA PERFORMED THE SERVICE TO INSTALL NEW STRAPS ON OCTOBER 7, 2011. IN CONJUNCTION WITH THE RECALL WORK, A VEHICLE REPORT ON BEST FORD LETTERHEAD WAS PROVIDED SHOWING ALL SYSTEMS WERE IN GOOD WORKING ORDER. ON OCTOBER 21, 2011, DURING A REGULAR OIL CHANGE THE SERVICE PERSON ADVISED ME THAT MY FUEL TANK WAS LEAKING. I IMMEDIATELY REPORTED IT TO BEST FORD ON OCTOBER 21, 2011 TO WHICH THEY REFUSED TO CORRECT THE LEAK. THEY INSISTED THAT FORD WOULD NOT COVER ANY OTHER REPAIRS. I INFORMED THE BEST FORD SERVICE MANAGER THAT FAULT WAS THEIRS AND DID FILE A WRITTEN COMPLAINT. I HAVE RETURNED TO BEST FORD ON THREE ADDITIONAL OCCASIONS AND SENT NOT LESS THAN FIVE EMAILS TO REQUEST A FACE TO FACE MEETING. THEY HAVE IN EACH CASE REFUSED TO FIX THE LEAK CAUSED AS A RESULT OF THE RECALL WORK PERFORMED IN THEIR SERVICE DEPARTMENT. COMPLAINTS HAVE ALSO BEEN SENT TO FORD MOTOR CO (CUSTOMER SERVICE AND THE CEO) AND THEY HAVE LIKEWISE REFUSED TO ASSIST WITH CORRECTIVE ACTION. THE POSSIBILITY OF A FUEL TANK STRAP MAY HAVE BEEN CORRECTED, HOWEVER, MY VERY MAINTAINED F150 IS NOW A PRESENT DANGER OF EXPLOSION. *TR
NHTSA ID
10443985
Incident
Oct 7, 2011
Mileage
165,091 mi
Fuel system
Filed May 15, 2011
AFTER FILLING UP THE GAS TANK, PULLED OUT ON TO THE ROAD, SMALL BUMP IN THE INTERSECTION. RUSTED STRAPS BROKE AND GAS TANK FELL OFF. LUCKY IT WAS RAINING AND ROAD WAS WET OR COULD OF CAUSED FIRE. *TR
NHTSA ID
10400910
Incident
Oct 22, 2010
Mileage
150,000 mi
Fuel system
Filed Jan 4, 2011
WAS FORTUNATE TO NOTICE GAS TANK HANGING DOWN FROM UNDER CARRIAGE... WAS PREPARING TO DRIVE 50 MILE IN ON INTERSTATE... WAS ABLE TO DRIVE TO LOCAL DEALER...NOT WHERE PURCHASED... AND THEY INSTALLED A NEW GAS TANK STRAP..WHICH WITH LABOR WAS 93 DOLLARS... WELL WORTH IT WHEN CONSIDERING WHAT COULD HAVE EASILY HAPPENED AT 70 MILES PER HOUR. AM AMAZED THAT EVEN NOTICED UNTIL TOO LATE...THOUGHT IT WAS AN ISOLATED EVENT UNTIL STARTING TO LOOK UP OTHER NUMEROUS PROBLEMS THAT HAVE HAD WITH THIS VEHICLE. *TR
NHTSA ID
10374608
Incident
Oct 14, 2008
Mileage
126,393 mi
Fuel system
Filed Oct 4, 2010
WALKING TO MY TRUCK I NOTICE THE REAR FUEL TANK STRAP BROKEN AND HANGING AND THE FUEL TANK HANGING FROM THE FRONT STRAP ONLY. THE REAR STRAP WAS TOTALLY RUSTED THROUGH. THE RUST ALSO RUSTED THE TANK I AND I HAD TO REPLACE THE TANK AS WELL ON 10/3/2010. *TR
NHTSA ID
10359026
Incident
Oct 3, 2010
Mileage
173,051 mi
Fuel system
Filed Sep 14, 2010
I OWN A 1997 FORD F-150 PIK UP TRUCK. BOTH STRAPS THAT HOLD THE GAS TANK IN PLACE HAVE BROKEN IN TWO SEPARATE INCIDENTS. *TR
NHTSA ID
10355603
Incident
May 1, 2010
Mileage
184,000 mi
ElectricalFuel system
Filed Aug 18, 2010
Fire reported
ON AUGUST 1, 2010, OUR FORD F150 (VIN [XXX]) STARTED ON FIRE AND BURNED FROM THE ENGINE ON OUT. THE HOOD IS TOTALLY BURNED THROUGH AND THE WINDSHIELD ALSO BURNED. THE ENTIRE ENGINE COMPARTMENT IS RUINED. THE TRUCK WAS IN OUR DRIVEWAY AT THE TIME AND WE WERE ALERTED MY NEIGHBORS WHO SAW FLAMES SHOOTING 10' INTO THE SKY. WE BELIEVE THIS ENGINE FIRE WAS DUE TO ONE OF THE RECALLS OF FORD'S FAULTY SWITCHES OR WIRING THAT IGNITED THE SPARK INTO A FULL BURN. *TR
NHTSA ID
10350446
Incident
Aug 1, 2010
Mileage
200,000 mi
Engine
Filed Apr 18, 2010
ENGINE COOLANT LEVEL KEEPS RUNNING LOW .TRUCK STARTING TO SKIP OR MISFIRE ON CYLINDER. NO VISIBLE LEAKAGE ON THE OUT SIDE OF MOTOR. *TR
NHTSA ID
10326204
Incident
Apr 16, 2010
Mileage
161,030 mi
Engine
Filed Jul 8, 2008
WENT TO START TRUCK. HYDRO LOCKED. WOULD NOT START. *TR
NHTSA ID
10233587
Incident
May 22, 2008
Mileage
110 mi
Engine
Filed Dec 18, 2007
1997 F150 ENGINE FAILURE 4.2L 6 CYL MOTOR BENT OR BLEW A ROD AFTER SOUND CAME FROM ENGINE AFTER STARTING IT. *TR
NHTSA ID
10212280
Incident
Dec 18, 2007
Mileage
131,000 mi
Engine
Filed Dec 16, 2007
FAULTY HEAD GASKET CAUSING OIL AND COOLANT TO MIX. EVENTUALLY HAVING TO REPLACE THE ENGINE DUE TO BENT RODS. *TR
NHTSA ID
10212033
Incident
Nov 28, 2007
Mileage
120,000 mi
Engine
Filed Apr 7, 2007
4.2 ENGINE PROBLEM, THE 1997 FORD F150 HAS 90,000 MILES ON IT, AS OF THIS DATE THE ENGINE MAIN BEARING WORE OUT. THIS VEHICLE HAS ALL WAYS BEEN SERVICED, AND WITH OIL CHANGES EVERY THREE MONTHS OR 3000 MILES SINCE I PURCHASED IT WITH 6 MILES ON IT. AND THIS WAS A ONE OWNER VEHICLE. I THINK THE BEARING WERE WORN BECAUSE OF DEFECTIVE ENGINE PARTS FROM THE FACTOR DUE TO THE LEAKING OF LOWER INTAKE GASKET THAT FORD MOTOR COMPANY RECALLED THESE VEHICLES. THEY REPLACED THIS GASKET ,BUT STILL SOME OF THESE VEHICLE HAVE HAD COOLANT PROBLEMS . BEFORE THE ENGINES WENT BAD IT HAD TO BE REPLACED , AND THE COST OF THAT ENGINE I WAS APPROXIMATELY $4,000. I TOOK THE VEHICLE TO FORD DEALERSHIP ,AND THE ENGINE WAS CHECKED FOR COMPRESSION, AND THE COMPRESSION WAS LOW DUE TO THE BEARINGS FAILURE. YOUR ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED.*AK
NHTSA ID
10187247
Incident
Apr 4, 2007
Mileage
90,000 mi
Driver assistance
Filed Feb 13, 2007
THROTTLE HUNG THREE TIMES: ONE UNDER CRUISE, TWICE WITHOUT. ALL INSTANCES STARTED AT HIGHWAY SPEEDS WHEN TEMPS WHERE EXTREMELY COLD. PUMPING PEDDLE TO BREAK ACCELERATION ONLY ALLOWED FOR PARTIAL DECELERATION. REPEATED ATTEMPTS REQUIRED TO REDUCE SPEED. COULD HAVE CAUSED FATALITY IN SECOND OCCURRENCE AS ICY CONDITIONS AND STOPPED VEHICLES COULD HAVE RESULTED IN A MAJOR COLLISION. SHIFTING INTO NEUTRAL AND PUMPING BREAKS ALLOWED FOR A CONTROLLED STOP. EXTREMELY HIGH IDLE REMAINED UNTIL MULTIPLE ATTEMPTS TO BREAK ACCELERATION PREVAILED. NOTE: FLOOR MATS ARE NOT INVOLVED IN THIS ISSUE. RESEARCH HAS UNCOVERED MANY OTHER OWNERS HAVING THE SAME ISSUE WITH THIS VEHICLE, SIMILAR TO THE EXPLORER OF THE SAME YEAR. WHEN IS A RECALL TO GET THIS CORRECTED GOING TO BE ISSUED... HOW MANY NEED TO BE INJURED OR KILLED BEFORE SOMEBODY DOES THE RIGHT THING!!! *NM
NHTSA ID
10182482
Incident
Feb 13, 2007
Mileage
87,600 mi
Tires & wheels
Filed Dec 22, 2006
FIRESTONE STORES AT 11865 W 95 OVERLAND PARK KS 66214 AND ONE AT 7575 WORNALL RD KANSAS CITY MO 64114 ARE FALSIFYING DOT REGISTRATION ON OVER 90% OF TIRES SOLD. PROCESS USED IS THAT A FICTITIOUS NUMBER THAT HAS THE RIGHT SERIES OF CHARACTERS IS USED ON ALL TIRE INVOICES REGARDLESS OF SIZE OR TYPE. THIS IS ALSO ENTERED INTO THE COMPUTER WHICH ACCEPTS THE FICTITIOUS NUMBER AS LONG AS THE CHARACTER STRING IS LONG ENOUGH. THE NUMBER IS GIVEN TO NEW HIRES AS IT WAS ME WHEN I STARTED AND WHEN I REPORTED THIS TO SUPERIOR I WAS FIRED. OVER A PERIOD OF 1 MONTH OVER 700 TIRES WERE SOLD IN THIS FASHION AND NO OTHER EMPLOYEE SAW THE PROBLEM WITH THE POLICY OTHER THAN TO SAY THEY DID NOT WANT TO LOSE THEIR JOB. *NM
NHTSA ID
10176812
Incident
Jun 3, 2005
Engine
Filed Oct 25, 2006
'97 FORD F-150 4.2L V-6, LOWER INTAKE GASKETS FAILED, LEADING TO HYDROLOCKED ENGINE. I HAVE READ HUNDREDS OF INSTANCES OF THIS HAPPENING. TRUCK IS NOW INOPERABLE. *NM
NHTSA ID
10171774
Incident
Oct 23, 2006
Mileage
116,000 mi
Engine
Filed Jun 24, 2006
FORD LOWER INTAKE GASKET ON 1997 F150 4.2L ENGINE CAUSING COOLANT LOSS. *NM
NHTSA ID
10160680
Incident
Jun 24, 2006
Engine
Filed May 15, 2006
PERIODIC LOW COOLANT LEVELS WITH NO VISIBLE LEAKS, PROGRESSIVELY WORSE LOW OIL PRESSURE, TROUBLE STARTING, STEAM IN EXHAUST COOLANT LEAKING INTO CYLINDER CAUSED BENT ROD AND NECESSITATED ENGINE REBUILD. *NM
NHTSA ID
10157534
Incident
May 2, 2006
Mileage
86,000 mi
Engine
Filed Feb 6, 2006
1. LOSS OF COOLANT 2. PRESSURE TEST SHOWED FRONT GASKET LEAKING 3.FRONT GASKET REPLACED AT COST OF $1000.00 , MAY HAVE LOWER INTAKE GASKET LEAK NOW, ALL COMMON SERVICE ISSUE , NEEDS TO BE RECALLED. *JB
NHTSA ID
10149601
Incident
Feb 4, 2006
Mileage
84,000 mi
Engine
Filed Jan 9, 2006
ENGINE DEAD DUE TO FAULTY GASKETS, COOLANT LEAKING INTO ENGINE. *NM
NHTSA ID
10147320
Incident
Jan 9, 2006
Mileage
168,000 mi
Steering
Filed Dec 5, 2005
Crash reported1 injury reported
MY SON APPLIED HIS BRAKES ON A 1997 FORD F-150 AND TRIED TO AVOID HITTING THE CAR IN FRONT OF HIM, HOWEVER; HE CLAIMS THE STEERING WHEEL "LOCKED" PROHIBITING HIM FROM AVOIDING THE WRECK. HE SAID IT WAS LIKE WHEN THE STEERING WHEEL LOCKS WHEN YOU DON'T HAVE THE KEY FOR THE CAR. I WOULD LIKE TO KNOW IF THERE ARE ANY KNOWN ISSUES WITH THE STEERING WHEEL LOCKING ON 1997 FORD F-150'S OR IF THIS IS SIMPLY A BY-PRODUCT OF THE ANTI-LOCK BREAK FEATURE. *NM
NHTSA ID
10144427
Incident
Nov 28, 2005
Mileage
80,000 mi
Engine
Filed Aug 28, 2005
I DIDN'T REALLY NOTICE ANYTHING JUST ONE DAY MY ENGINE STARTED MAKING LOUD KNOCKING SOUND TOOK IT IN FOR SERVICING AND FOUND OUT I SPUN A ROD I REPLACED THE ENGINE. *JB
NHTSA ID
10134441
Incident
Apr 7, 2004
Mileage
135,000 mi
Engine
Filed Aug 17, 2005
UPON STARTING MY TRUCK, A LOUD BANGING OR RATTLING NOISE COULD BE HEARD. THE NOISE WAS NOT PRESENT PRIOR TO THAT DAY. I SHUT IT DOWN AND UPON DOING RESEARCH ON THE INTERNET, FOUND NUMEROUS PEOPLE WHO CLAIM THAT A FAULTY GASKET DESIGN CAUSED WATER TO LEAK INTO ONE OF THE CYLINDERS INSPECTION OF THE CYLINDERS SHOWED COOLANT TO BE POOLED IN THE FRONT, PASSENGER-SIDE CYLINDER. CERTIFIED MECHANICS ATTRIBUTE COOLANT IN THE CYLINDER TO BE DUE TO A PREMATURE GASKET FAILURE. IF NOT CORRECTED, THE PROBLEM LEADS TO MAJOR ENGINE DESTRUCTION. DOCUMENTED EFFECTS OF THE COOLANT LEAK ARE WORN OUT BEARINGS AND SURFACES, AND BROKEN OR BENT CONNECTING RODS, NECESSITATING AN ENGINE REBUILD. FORD SENT A TSB TO SOME OWNERS OF THESE ENGINES TO REPLACE THE FAULTY GASKET BUT NOT TO OTHER OWNERS. THE KNOWLEDGE OF A FAULTY GASKET DESIGN WAS WITHHELD FROM SOME 1997 4.2L F150 OWNERS. THE DISTINCTION BETWEEN THOSE WHO RECEIVED THE TSB AND THOSE WHO DID NOT (BASED ON MY RESEARCH SO FAR) SEEMS TO BE MADE BASED ON WHERE THE TRUCK WAS ASSEMBLED, NOT ON WHERE THE ENGINE WAS ASSEMBLED. ERGO, SOME PEOPLE HAVE SUFFERED CATASTROPHIC ENGINE FAILURE, WITH AVERAGE REPAIR COSTS OF AROUND $4500 DOLLARS, DUE TO FORD NOT NOTIFYING OWNERS OF KNOWN DEFECTS. *JB
NHTSA ID
10133163
Incident
Jun 1, 2005
Mileage
140,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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