2017 Ford Fiesta Owner Complaints

The A/C vent actuating solenoids under the dash have all failed. They don't allow the cool air to be routed properly. We have had the dealers service center check each time as they would fail, and they found replacement is needed at each visit. The actuators began failing at 6,000 miles, and continued dropping off one by one at various mileage until all three are now not functioning. My car has 11,500 miles now. The solenoids just click now constantly while driving as all three try to activate the vent doors.

NHTSA ID

11753744

Incident

Jun 11, 2019

The contact owns a 2017 Ford Fiesta. The contact stated while driving at various speeds, the vehicle jerked and experienced hard shifts from first to second gear and from second to third gear. The contact stated that the RPM were significantly high prior to shifting gear, then decreased before the vehicle accelerated as intended. The contact stated that the transmission had failed to shift to reverse(R). The contact stated that DTC: 4P07A5; was retrieved, indicating transmission friction element B stuck On. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.

NHTSA ID

11669409

Incident

May 26, 2025

Mileage

86,000 mi

I have this car since 2019 with 8000 miles and this is the 3rd time the code came up for the evap system to be repaired. P0456. The first time it was replaced was at mileage 47084 at winner Ford dealership. On June 11th 2021. The second time it was replaced was at Winter Ford dealership on March 17th 2022 with mileage 59,678. The light just came on today and the code came up again. PO456. I now have 102,000 mi on my car. I think that this should be a recall worth looking into. Thank you

NHTSA ID

11661557

Incident

May 16, 2025

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at 65 MPH, there was an abnormal knocking sound coming from the vehicle, and the vehicle started to lose motive power. The contact was uncertain if any warning lights were illuminated. Due to the failure, the vehicle was towed to an independent mechanic, where it was discovered that the engine oil pump belt needed to be replaced. Upon investigation, the mechanic linked the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to a dealer and the cause of the failure was confirmed, but the contact was informed that the vehicle was not included in the recall. The contact was then provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with the same information. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID

11659244

Incident

Oct 1, 2024

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a purge valve solenoid. The contact was informed that the purge valve solenoid was stuck in the open position. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure had occurred three times within four years. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.

NHTSA ID

11649114

Incident

May 4, 2021

Mileage

71,000 mi

On the coldest night of the winter the engine overheated. Pulled over immediately; , , now car will not start believe lit cracked the head or head gasket

NHTSA ID

11647793

Incident

Jan 15, 2025

The contact owns a 2017 Ford Fiesta. The contact stated that after refueling, the vehicle failed to restart. The vehicle was jumpstarted. The check engine warning light was illuminated. The contact stated that the failure persisted after refueling. The contact stated that a bystander assisted with restarting the vehicle, by depressing the accelerator pedal. The contact stated that the canister purge valve had previously been replaced, but the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 44,000.

NHTSA ID

11644795

Incident

Feb 14, 2025

Mileage

44,000 mi

Alarm system going off for no reason. Battery drained and engine wouldn't start. I had battery tested at auto repair shop and it had burnt out cell inside battery. I purchased new battery last week. The automatic transmission is sluggish at times, feels like it hesitates to get into the next gear. Unknown reasons for cause of issues.

NHTSA ID

11640776

Incident

Mar 15, 2021

I believe oil pump has malfunctioned. I had a significant loss of power while driving, that could cause sudden accident, had I not been proactive. After the loss of power, I heard a knocking from the engine, then the oil light came on and alerted me. I believe it can be inspected, but have not been able to have it towed to the dealership.

NHTSA ID

11611003

Incident

Aug 9, 2024

Transmission failed. Yellow wrench light on with Transmission overheating message with an indication to pull over immediately. Took the vehicle to a shop and this was their conclusion: Firestone: Code. "P2701 Description, Transmission Friction Element "B" Apply Time Range/Performance". TECH ROAD TESTED AND FOUND TRANSMISSION IS SLIPPING BADLY, REFER TO TRANS SHOP OR DEALER FOR OVERHAUL/REPLACEMENT. COMPUTERIZED ENGINE ANALYSIS The car has been a at Ford dealer for 2 weeks awaiting a very expensive transmission overhaul. 2017 Ford Fiestas are experiencing the same transmission issues as previous years.

NHTSA ID

11600800

Incident

Jun 19, 2024

Mileage

109,057 mi

The contact owns a 2017 Ford Fiesta. The contact stated while driving 30 MPH and making a left turn, The vehicle that was behind her vehicle simultaneously made a left turn into the lane the contact was turning into. The contact stated that the front driver's side tire of the vehicle collided with the front passenger's side tire of the other vehicle, causing the vehicle to roll over, and the vehicle landed on the hood. The front driver's side and passenger's side seats air bags deployed. The contact stated that the front driver's side seat belt failed to unbuckle, and bystanders assisted the contact out of the vehicle by wiggling the seat belt until the seat belt was unbuckled. The contact stated that the front passenger's side seat belt failed to retract during the incident and became loose, causing the passenger to hit his head against the roof of the car. The contact stated that the rear driver's side seat belt unbuckled during the incident, causing the passenger to be propelled inside the cabin of the vehicle. The rear passenger's side seat belt unbuckled during the incident, causing the unoccupied car seat to be propelled and to fracture. The contact sustained abrasion on the neck, bruises on the right shoulder, and between the left under am and the rib cage due to the seat belt, but did not seek medical assistance. The other two passengers were taken to the hospital by emergency services, then they were were taken to another hospital, where they were informed that they had sustained concussions. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 89,623. The VIN was not available.

NHTSA ID

11586560

Incident

Apr 28, 2024

Mileage

89,623 mi

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the engine overheated due to a loss of coolant. The vehicle went into Limp Mode. The check engine warning light was illuminated. The vehicle was able to be driven to the residence. The vehicle was towed to the dealer, where it was diagnosed that the engine oil pump was faulty, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 106,000.

NHTSA ID

11575505

Incident

Feb 1, 2023

Mileage

106,000 mi

I was driving down a very busy highway about 60 mph when my oil light started flashing on my dash and my check engine light came on and when I tried to push my brake pedal to stop my car I couldn't push it in. My brakes were very hard, I had to pull my emergency brake to stop my car and coast into a gas station so I didn't hit anyone. I have done a lot of research online and this same issue is already under recall on 2 other Ford Models as well as a class action lawsuit against Ford because of this issue. My model however is not listed under the recall because it has a manual transmission and they said that those models are not affected but that's clearly not true.

NHTSA ID

11574597

Incident

Feb 11, 2024

I was driving down [XXX] headed to Columbia and as I was approaching a stop light and getting ready to press my break my oil light on my dash started flashing, and when I attempted to push my brake pedal I couldnt. My brake pedal was hard as a rock and wouldn't press in at all. The highway I was traveling on is a very busy 4 lane highway, I was traveling about 60mph and had to pull my emergency brake and practically stand on my brake pedal to get my car to slow down and coast into a gas station parking lot. I barely missed hitting the car in front of me by a few inches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11572852

Incident

Feb 11, 2024

The contact owns a 2017 Ford Fiesta. The contact stated that upon attempting to reverse the vehicle, the vehicle failed to reverse as intended. The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ID

11570984

Incident

Jan 30, 2024

Mileage

100,000 mi

Clutch "A" stuck engaged...loses power and if driven for a while dash lights up saying "transmission is hot wait 5 minutes " In addition to the previous issue, the car will not will not start right away. If you turn the key forward and pull the car down into last gear and back up into park, the car will start most times, otherwise I will have to jump start it.

NHTSA ID

11560497

Incident

Dec 3, 2023

The contact owns a 2017 Ford Fiesta. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission downshifted intermittently. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated that the message "Transmission Hot - Wait 5 minutes" was displayed while driving. The contact stated that she pulled to the side of the roadway. The contact stated that she continued driving; however, the failure recurred while driving. The vehicle was taken to AutoZone where it was diagnosed that the TCM Power Input Signal was low, and the clutch A was stuck engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.

NHTSA ID

11558938

Incident

Dec 2, 2023

Mileage

87,000 mi

Drivers door since purchasing the car in 2017 when it's cold out "winter time" by drivers door once open, will not latch back and close- takes it warming up before my drivers door will latch and shut . Temps 30 or under , the mechanism freezes and will not allow the door to latch shut

NHTSA ID

11558494

Incident

Nov 16, 2023

My name is [XXX] (phone [XXX] , email: [XXX] ) I bought a Ford Fiesta 2017 VIN # [XXX] in Feb 2021. The car with 25K. Currently, at 59K Cylinder 1 and Cylinder 3 misfire because coolant gets in both cylinders, diagnosed by a local car mechanic! When driven, the car is a fire hazard!!! I’ve submitted a claim to Ford Motor Company [XXX], and they replied they don’t have a program that can help me! Next, I took the car to Ford's authorized service, Ted Britt Chantilly, VA. The car stayed there 11/7-11/21. According to them, the problem was only a cracked spark plug near cylinder 3. After I paid the diagnostic fee plus the repair cost. The car started exhibiting the misfire problems within the first 10 miles driven. The car was returned to the Ford Service department the next morning 11/22. The OBD reader at Ted Britt Chantilly, VA showed a misfire, this time in cylinder 1 and cylinder 4. My car is at Ted Britt Chantilly, VA for a second time since 11/22/. Still, they can’t figure out why the car engine misfires!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11557515

Incident

Oct 15, 2023

The contact owns a 2017 Ford Fiesta. The contact state that while driving at an undisclosed speed, the vehicle hesitated. A message displayed on the instrument panel “Transmission Failure - Service Now”. The vehicle was towed to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that each time after the vehicle was refueled, while driving at undisclosed speeds, the vehicle hesitated. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the TCM failed, and the clutch needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 50,000.

NHTSA ID

11550223

Incident

Oct 1, 2023

Mileage

50,000 mi

As of date in July, starting in february the car had transmission error service now, got a new TCM under warranty. A week later the error came back and was told it was just an error code. A week later it came back and stalled out on the road but was not given help. A week later error code came back took to service a few days after they said they reprogrammed the TCM and it was ready to be picked up. Drove it off the lot and it stalled on the highway less than 5 minutes after being picked up.

NHTSA ID

11532164

Incident

Jul 13, 2023

The contact owns a 2017 Ford Fiesta. The contact stated while driving 65 MPH, the vehicle lost motive power. Additionally, the vehicle made abnormal growling sounds as the transmission was shifting hard and was slipping between gears. There was no warning light illuminated. The contact also stated that the transmission had slipped while at a complete stop, causing the vehicle to lunge forward. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where it was test-driven and diagnosed with transmission failure. The mechanic diagnosed that the transmission needed to be replaced. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not assist as an unknown class-action lawsuit related to the failure had not reached a settlement. The failure mileage was approximately 69,000.

NHTSA ID

11519414

Incident

Oct 28, 2022

Mileage

69,000 mi

The contact's son owns a 2017 Ford Fiesta. The contact stated that the alarm occasionally activated independently. Additionally, the hood latch warning light was illuminated. The contact stated that the battery terminals had to be removed to deactivate the alarm. The vehicle was taken to the dealer but was not diagnosed. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 37,000.

NHTSA ID

11513554

Incident

Mar 1, 2023

Mileage

37,000 mi

I was involved in a MINOR motor vehicle accident. 9/21/2022 during the accident my 2017 ford fiesta suffered considerable damage(which I was ticketed for, they said wreckless driving.. I wasn't speeding and I have police reports to back this up). The car did its job and no one was substantially hurt. When I got a chance to look at the car further I noticed the passenger side motor mount(plate not the entire mount) exploded during the crash and allowed the engine to be pushed back. On that side. After retrieving the pieces that remained, there was a clear issue with the part previously mentioned. There is obvious gas porosity in the cast aluminum part. The car has since been brought back to running and driving condition. My over all concern is people potentially being charged criminally over what could be a manufacturing flaw. If the mount plate had held the damage my car received would have been considerably less. I'd like to also note I stopped at my local ford service center to inquire about this aswell. And he recommended I get in contact with ford(manufacturing) I tried by phone and that's almost impossible. I've attached photos for reference

NHTSA ID

11512849

Incident

Sep 21, 2022

Horn stopped working

NHTSA ID

11508728

Incident

Dec 14, 2022