2018 Ford Fiesta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Ford Fiesta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1027.0%
- Electrical616.2%
- Engine616.2%
- Airbags513.5%
- Fuel system38.1%
- Interior & seats25.4%
- Driver assistance25.4%
- Suspension25.4%
- Other / unspecified12.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Hello, I have zero idea why I am emailing, I may be secretly hoping for...anything. I drive a 2018 Ford Fiesta SE, I have owned it since 2019 as that is when I purchased it used. Over the weekend I experienced transmission issues and an auto shop informed me that I am in need of a transmission rebuild due to the clutch going out. The estimated cost is 3.4k. I came across this article from 2019: [XXX] Within the article Ford notes: "The transmissions (dual-clutch automatic transmissions known as DPS6 designed for fuel efficiency) were introduced in the 2011 model year Fiesta and 2012 Focus. They were used until the Focus was discontinued with the 2018 model year and until the 2019 Fiesta". The article then goes onto state: "technical analysis, warranty data and customer feedback show that the DPS6 transmission in Focus and Fiesta vehicles from 2016 (model year) through 2019 MY are improved from prior model years. They perform well and have competitive levels of customer satisfaction.” But I don't believe that to be true given the clutch issues that have just happened with my 2019 Ford Fiesta. It gets a bit more odd because I think Ford is lying about the 2019 model year being 'improved'. The mechanic I am going through put a pause on rebuilding my transmission because Ford reached out to them with potential fixes per an 'internal bulletin'. Those potential fixes include a redesigned clutch kit for the transmission...why would that be a thing if my model year was 'improved'. Also, they are not covering any repairs. I don't even know if I have the right to demand that they do? Given my model year wasn't included in the lawsuit, despite it being the last year Ford made the Fiesta. I also did find this update [XXX] I just want help or something done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Purchased vehicle at the end of 2018 and this is the third time I have had to replace the horn. It's not a fuse, it's not wiring, it is the actual horn that either shorts or dies with no notice.
Trunk randomly pops open during driving. Or when you put it in gear.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My engine has been malfuctioning over the following year. I've gotten repairs and it continues to do so. I'm asking for a recall.
My engine is acting up. According to the Auto Repair Shop they say that my car is suffering from Carbon Build Up which is affecting my engine. As well as the throttle body in the car. My car just keeps stopping to the point my engine refuses to start. So I decided to clean it myself only to no avail.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My fuel canister purge valve needs replacement less than 70,000 on car. The cap less gas cap defective as well. Why did they make these cuz everyone is having problems with the purge valve and cap less. It all on YouTube. Where is the recall,.
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
WHEN DO PURSHASE THE CAR THE SPEAKER ON R SIDE HAD ALOT OF STATIC AND WHEN I WOULD DRIVE THE WHEELS SEEM TO WOBBLE,AND FELT VER IN SAFE TO DRIVE. WHEN I WAS TO TAKE CAR IN THE COVID CAME AND CLOSED EVERYTHING DOWN. WHEN SERVICE DEPARTMENT OPEN I TOOK CAR IN AND EXPLAINED WHAT WAS WRONG SO THEY REPLACED THE SPEAKER AND SAID THE R SIDE UNDER WHEELS WERE REALLY BAD AND IT NEEDED TO BE FIXED. I DIDN'T REMEMBER TO LET SERVICE KNOW ABOUT THE INSIDE PARTS THAT WAS BROKE AND MISSING. THEN THEY HAD TO CLOSE AGAIN. ONCE I WAS ABLE TO GET OIL CHANGE AND WHEELS ROTATE IT I MANAGED TO TALK TO THE SALES AGENT AND EXPLAIN TO HIM WHAT WAS GOING ON AND HE TOLD ME TO BRING MY CAR IN TO SEE HOW MUCH IT WOULD BE AND HE WOULD GIVE ME HIS DISCOUNT PRICE. THIS STUFF WAS DAMAGED BEFORE I EVEN PURCHASED THE CAR SO I DON'T THINK I SHOULD HAVE TO PAY FOR ANYTHING. NOW SOMETHING UP UNDER MY CAR IS MAKING SOUNDS WHEN I BREAK AND I DON'T THINK IT'S THE BRAKE PADS OR THE SHOES BECAUSE I KNOW THAT SOUND AND IT HAS TO BE SOMETHING ELSE. I HAVE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT AND EVEN BEFORE TAKING IT OFF THE LOT AND BECAUSE OF THE COVID-19 IT'S BEEN VERY HARD TO GET BACK AND FORTH TO GET THINGS TAKEN CARE OF I'M AFRAID TO DRIVE MY CAR NOW BECAUSE WHEN I LET OFF THE GAS AND GET READY TO GO INTO THE BREAK IT SOUNDS VERY STRANGE. I PERSONALLY THINK THAT THIS CAR HAD A LOT OF DAMAGES COULD HAVE BEEN IN A CRASH PRIOR TO ME PURCHASING THE CAR AND IT'S JUST NOT SAFE. I HAVEN'T HAD THE CAR A YEAR AND WHEN I PURCHASED A CAR IT WAS 38,437 AND NOW MY CAR IS 40,000 I WILL TRY TO GET THIS FIXED BEFORE I DRIVE IT AND PUT MYSELF AND MY GRANDKIDS IN DANGER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2018 Ford Fiesta. The contact stated that the backup camera displayed a distorted image. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
DRIVING DOWN THE ROAD... ABS, BRAKE, TSC LIGHTS KICKED ON AND THE CAR JERKED TO THE RIGHT-HAND SIDE AND SLOWED DOWN ABOUT 10MPH... AS I KEPT GOING IT LIT UP AGAIN AND JERKED HARD... AS I GOT SPEED TO ABOUT 55MPH DID IT A FEW MORE TIMES BEFORE I FINALLY SHUT THE CAR OFF AND HAD THE DEALERSHIP COME GET IT..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHEN DO PURSHASE THE CAR THE SPEAKER ON R SIDE HAD ALOT OF STATIC AND WHEN I WOULD DRIVE THE WHEELS SEEM TO WOBBLE,AND FELT VER IN SAFE TO DRIVE. WHEN I WAS TO TAKE CAR IN THE COVID CAME AND CLOSED EVERYTHING DOWN. WHEN SERVICE DEPARTMENT OPEN I TOOK CAR IN AND EXPLAINED WHAT WAS WRONG SO THEY REPLACED THE SPEAKER AND SAID THE R SIDE UNDER WHEELS WERE REALLY BAD AND IT NEEDED TO BE FIXED. I DIDN'T REMEMBER TO LET SERVICE KNOW ABOUT THE INSIDE PARTS THAT WAS BROKE AND MISSING. THEN THEY HAD TO CLOSE AGAIN. ONCE I WAS ABLE TO GET OIL CHANGE AND WHEELS ROTATE IT I MANAGED TO TALK TO THE SALES AGENT AND EXPLAIN TO HIM WHAT WAS GOING ON AND HE TOLD ME TO BRING MY CAR IN TO SEE HOW MUCH IT WOULD BE AND HE WOULD GIVE ME HIS DISCOUNT PRICE. THIS STUFF WAS DAMAGED BEFORE I EVEN PURCHASED THE CAR SO I DON'T THINK I SHOULD HAVE TO PAY FOR ANYTHING. NOW SOMETHING UP UNDER MY CAR IS MAKING SOUNDS WHEN I BREAK AND I DON'T THINK IT'S THE BRAKE PADS OR THE SHOES BECAUSE I KNOW THAT SOUND AND IT HAS TO BE SOMETHING ELSE. I HAVE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT AND EVEN BEFORE TAKING IT OFF THE LOT AND BECAUSE OF THE COVID-19 IT'S BEEN VERY HARD TO GET BACK AND FORTH TO GET THINGS TAKEN CARE OF I'M AFRAID TO DRIVE MY CAR NOW BECAUSE WHEN I LET OFF THE GAS AND GET READY TO GO INTO THE BREAK IT SOUNDS VERY STRANGE. I PERSONALLY THINK THAT THIS CAR HAD A LOT OF DAMAGES COULD HAVE BEEN IN A CRASH PRIOR TO ME PURCHASING THE CAR AND IT'S JUST NOT SAFE. I HAVEN'T HAD THE CAR A YEAR AND WHEN I PURCHASED A CAR IT WAS 38,437 AND NOW MY CAR IS 40,000 I WILL TRY TO GET THIS FIXED BEFORE I DRIVE IT AND PUT MYSELF AND MY GRANDKIDS IN DANGER.
BEEN NOTICING NOW WITH THE FORD FIESTA 2018 THAT MY THIRD GEAR. LOSES THE GRIP GOING UP HILL. BEEN LIKE THIS FOR A FEW WEEKS. I HAVE TAKEN THE CAR TO THE DEALER. TWO TIMES HAVE THEY REPAIR IT. YET, SADLY SEEMS THAT THIS WILL BE THE THIRD AND FINAL TIME. CAN'T BELIEVE FORD DOESN'T DO DURABLE MANUALS ANYMORE. THE ISSUES ARE A LOT ON THE HIGHWAY. CAN'T AFFORD A CRASH OR ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHEN DO PURSHASE THE CAR THE SPEAKER ON R SIDE HAD ALOT OF STATIC AND WHEN I WOULD DRIVE THE WHEELS SEEM TO WOBBLE,AND FELT VER IN SAFE TO DRIVE. WHEN I WAS TO TAKE CAR IN THE COVID CAME AND CLOSED EVERYTHING DOWN. WHEN SERVICE DEPARTMENT OPEN I TOOK CAR IN AND EXPLAINED WHAT WAS WRONG SO THEY REPLACED THE SPEAKER AND SAID THE R SIDE UNDER WHEELS WERE REALLY BAD AND IT NEEDED TO BE FIXED. I DIDN'T REMEMBER TO LET SERVICE KNOW ABOUT THE INSIDE PARTS THAT WAS BROKE AND MISSING. THEN THEY HAD TO CLOSE AGAIN. ONCE I WAS ABLE TO GET OIL CHANGE AND WHEELS ROTATE IT I MANAGED TO TALK TO THE SALES AGENT AND EXPLAIN TO HIM WHAT WAS GOING ON AND HE TOLD ME TO BRING MY CAR IN TO SEE HOW MUCH IT WOULD BE AND HE WOULD GIVE ME HIS DISCOUNT PRICE. THIS STUFF WAS DAMAGED BEFORE I EVEN PURCHASED THE CAR SO I DON'T THINK I SHOULD HAVE TO PAY FOR ANYTHING. NOW SOMETHING UP UNDER MY CAR IS MAKING SOUNDS WHEN I BREAK AND I DON'T THINK IT'S THE BRAKE PADS OR THE SHOES BECAUSE I KNOW THAT SOUND AND IT HAS TO BE SOMETHING ELSE. I HAVE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT AND EVEN BEFORE TAKING IT OFF THE LOT AND BECAUSE OF THE COVID-19 IT'S BEEN VERY HARD TO GET BACK AND FORTH TO GET THINGS TAKEN CARE OF I'M AFRAID TO DRIVE MY CAR NOW BECAUSE WHEN I LET OFF THE GAS AND GET READY TO GO INTO THE BREAK IT SOUNDS VERY STRANGE. I PERSONALLY THINK THAT THIS CAR HAD A LOT OF DAMAGES COULD HAVE BEEN IN A CRASH PRIOR TO ME PURCHASING THE CAR AND IT'S JUST NOT SAFE. I HAVEN'T HAD THE CAR A YEAR AND WHEN I PURCHASED A CAR IT WAS 38,437 AND NOW MY CAR IS 40,000 I WILL TRY TO GET THIS FIXED BEFORE I DRIVE IT AND PUT MYSELF AND MY GRANDKIDS IN DANGER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .