Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2000 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 148 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 148, in the owner's own words
THE REAR PASSENGER BEARING HAS FAILED ON MY VEHICLE. THE BEARINGS APPEAR TO BE RECALLED ON THE YEAR AND MAKE OF MY VEHICLE BUT THE DEALERSHIP REFUSES TO REPLACE THEM. NHTSA CAMPAIGN #01I017000,
THE KEY WOULD NO LONGER TURN IN THE IGNITION, LEAVING ME AND MY BABY NIECE STRANDED FAR AWAY FROM HOME. WE PARKED THE VEHICLE AND WHEN WE RETURNED, WE FOUND OURSELVES STRANDED, BECAUSE THE IGNITION LOCK COULD NO LONGER BE OPERATED. APPARENTLY THIS IS A KNOWN PROBLEM WITH FORD FOCUS LOCKS! *TR
DRIVING AT 20MPH THE LEFT FRONT WHEEL FELL OFF. THIS HAPPENED DUE TO THE SUBFRAME BEING COMPLETELY RUSTED THROUGH AND IT BROKE AT THE ARM LEADING TO THE WHEEL. INSPECTION STICKER 9 MONTHS EARLIER DID NOT MENTION ANY ISSUES. CAR BODY DOES NOT APPEAR TO HAVE ANY RUST. $750 TO REPAIR USING USED SUBFRAME. VALUE OF CAR APPROX $1400. UNUSUAL LEVEL OF SUBFRAME RUST FOR AGE, CONDITION AND GEOGRAPHICAL LOCATION OF CAR. *TR
THE 2000 FORD FOCUS STARTED MAKING A GRINDING NOISE 3 WEEKS AFTER PURCHASING IT. THE BACK RIDERS SIDE WHEEL BEARING WAS BAD. IT HAS NOW BEEN CHANGED 3 TIMES IN LESS THAN 1 YEAR AND 6000 MILES! WE FOUND THERE HAD BEEN A RECALL ON THIS SAME THING BACK IN 2001,AND WAS FIXED. SO ITS STILL GOING BAD AND FORD WONT STAND BEHIND IT! ALSO THE DOOR HANDLE WONT WORK AND THAT WAS A RECALL THAT WAS FIXED TOO, ALSO TO BAD SO SAD! FORD HAS TURNED INTO A VERY BAD COMPANY TO DO BUSINESS WITH!WE HAVE ALWAYS HAD FORDS,BUT THAT'S ABOUT TO CHANGE! *TR
THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE SEVERELY DAMAGED I.E., CATALYTIC CONVERTER, MUFFLER, REAR AXLE, ETC. THE CAR WAS IN EXCELLENT CONDITION, WAS WELL MAINTAINED AND HAD RECENTLY BEEN INSPECTED. THE CAR WAS DEEMED A COMPLETE LOSS BY THE INSURANCE COMPANY. I CAN PROVIDE MORE DETAILED INFORMATION INCLUDING A POLICE REPORT IF REQUESTED. *TR
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THE REAR END OFF THE VEHICLE WOULD FEEL LOOSE DRIVEN OVER 20 MPH. THE CONTACT STATED THAT THE FAILURE FELT SIMILAR TO THE VEHICLE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE REAR WHEEL BEARINGS FAILED. THE MECHANIC TOLD THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V303000 (WHEELS: LUGS/NUTS/BOLTS) YET WHEN THE CONTACT SPOKE WITH THE MANUFACTURER, HE WAS ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL IN 2002. THE CONTACT WAS CONCERNED BECAUSE THE BEARINGS FAILED EVEN AFTER THE RECALL REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 1470,000.
THE KEY HAS GOTTEN STUCK IN THE IGNITION THREE TIME NOW. THE FIRST TIME WE COULD NOT GET THE CAR STARTED IN A ROUGH NEIGHBORHOOD, AND HAD TO LEAVE IT OVER NIGHT. THE SECOND TIME I HAD TO REMOVE THE BATTERY CABLE IN ORDER TO SHUT THE CAR OFF. THIS LAST TIME I ALSO HAD TO REMOVE THE BATTERY CABLE TO SHUT THE CAR OFF. *TR
I CANNOT EVEN BEGIN TO EXPLAIN THE ISSUES I HAVE HAD WITH MY 2000 FORD FOCUS ZTS. THIS CAR NEEDS TO BE TAKEN OFF THE MARKET AND FORD NEEDS TO REIMBURSE ALL OWNERS... MY ENGINE IS NOW CUTTING OFF WITH NO WARNING AT ANY SPEED AND I AM AFRAID FOR NOT ONLY MY OWN LIFE BUT MY 7 YEAR OLD AND NEWBORN DAUGHTERS AS WELL.... CANNOT FIND A PROBLEM WITH THE CAR AND AFTER ALL THE PROBLEMS BEFORE THIS SUCH AS OVERHEATING, SMOKING ENGINE, FRIED FUEL SYSTEM, VALVES, SENSORS, RESISTORS, MOTORS, HOSES, WIRES, FUSES, COOLING/HEATING, DOOR LATCHES AND THIS CAR PRACTICALLY SPEEDING UP ON ITS OWN AND NOT STOPPING... I FEEL SOMEONE NEEDS TO HELP US ALL.... PLEASE... I AM BEGGING!!!! *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SHE HEARD A NOISE FROM THE DRIVER SIDE REAR TIRE. SHE PULLED OVER BUT COULD NOT FIND A FAILURE. SHE SMELLED SMOKE BUT THERE WAS NONE VISIBLE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE DRIVER SIDE REAR TIRE WAS NOT BOLTED TO THE WHEEL. THE TIRE BEARING AND DRUM NEEDED TO BE REPLACED. THE BRAKE PADS ALSO BURNED AS WELL. THE CONTACT FOUND RECALL 00V303000 (WHEELS: LUGS/NUTS/BOLTS) WHICH SEEMED TO BE DIRECTLY RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000. UPDATED 05/18/10. *LJ
IN MY 2000 FORD FOCUS SE WAGON THE KEY IN MY IGNITION REFUSES TO ALLOW ME TO REMOVE THE KEY AND THEN RE-INSERT THE KEY TO START THE ENGINE. I AM ABLE TO PUT THE KEY IN THE LOCK BUT NOT TURN IT. IT HAS HAPPEN NUMEROUS TIMES A COUPLE OF TIMES DURING THE WINTER AFTER I HAD WENT TO TOWN TO GET SUPPLIES. IT USUALLY TAKES 1 TO 2 HOURS TO GET IT WIGGLED ENOUGH TO LET THE KEY TURN TO THE AUX, AND START POSITIONS. IT SEAMS THAT I WILL HAVE TO PAY $400 TO $500 TO GET IT REPAIRED OR REPLACED. THERE WERE NO EVENTS LEADING UP TO THE FIRST FAILURE IT SIMPLY REFUSED TO LET ME TURN THE IGNITION AFTER I INSERTED THE KEY INTO THE IGNITION. THIS LAST TIME AFTER 4 HOURS OF WORKING WITH IT AND HAVING A LOCKSMITH COME OUT AND DETERMINE IF IT COULD BE FIXED HE SAID IT WOULD NEED TO BE TOTALLY REPLACED. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THERE WAS A BUMPING SOUND AND THE VEHICLE STARTED SLOWING DOWN. HE NOTICED THAT THE WHEEL SEPARATED FROM THE VEHICLE AND ROLLED AWAY. THE TIRE WAS NOT SECURELY FASTENED ONTO THE WHEEL. HE MANAGED TO STOP THE VEHICLE WITHOUT CRASHING. THE VEHICLE WAS TOWED AND THE TIRE AND RIM WERE REPLACED. THERE WAS ALSO DAMAGE TO THE FRONT FENDER. THE FAILURE AND CURRENT MILEAGES WERE 196,400. UPDATED 06/08/09 *BF THE CENTER OF THE RIM REMAINED BOLTED TO THE VEHICLE, BUT A LARGER PORTION OF THE RIM SEPARATED FROM THE VEHICLE. UPDATED 06/18/09.*JB
IT STARTED WITH A TICKING NOISE I COULD HEAR WHEN IT JUST IDLED, THEN I GOT HOME STARTED IT BACK UP AND IT MADE A LOUD NOISE LIKE SOMETHING HAD FALLEN INTO THE ENGINE. I SHUT THE CAR OFF AND THEN WE HAD SOMEBODY LOOK AT IT THEY SAID THERE WAS NO COMPRESSION IN THE # 4 PISTON. THEY HAD SAID SOMETHING HAD FALLEN OFF THE PISTON AND MADE A BUNCH OF DENTS AND DANGS SO NOW WE HAVE TO REPLACE THE ENGINE. IT IS IN MY DRIVEWAY NOW WAITING TO BE REPAIRED. *TR
LEFT REAR WHEEL BEARING DISINTEGRATED AT 109,563 KILOMETERS (68,000 MILES). LUCKILY STOPPED IMMEDIATELY AND CHECKED CAUSE OF NOISE. WHEEL WAS WOBBLING, AND WOULD HAVE SHORTLY FALLEN OFF, OR SEIZED, POTENTIALLY CAUSING CAR TO SERVE INTO ONCOMING TRAFFIC. REMOVED WHEEL AND REPLACED BEARING MYSELF. ROLLER BEARINGS IN PIECES, WHEEL HUB VERY HOT. THERE IS A RECALL FOR THIS DEFECT BUT APPARENTLY MY CAR WAS NOT INCLUDED AS I NEVER RECEIVED A NOTICE. RECALL SHOULD BE EXTENDED. 2000 FORD FOCUS SE SEDAN. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. SPORADICALLY, THE CONTACT WOULD HEAR A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE ALONG WITH A VIBRATING SENSATION. UPON FURTHER INSPECTION, HE NOTICED THAT THE REAR DRIVER'S SIDE WHEEL AND BRAKE DRUM ASSEMBLY WERE ABNORMALLY LOOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000.
2000 FORD FOCUS IGNITION CYLINDER FAILED TWICE IN 4YRS. THIS LAST TIME I WAS STRANDED IN THE COLD, BY MYSELF AT 1AM. MISSING WORK, SPENDING MONEY ON TOWS, PARTS AND LABOR ADDS UP. NOT TO MENTION THE DANGER INVOLVED WITH BEING STRANDED, ALL BECAUSE YOUR KEY WONT TURN. *TR
LEFT WHEEL FELL OFF ON THE FREE WAY AND 2 PASSENGERS WERE INJURED. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT. HE SLOWLY DROVE THE VEHICLE HOME AND DISCOVERED THAT THE NUT BACKED OFF THE HUB ON THE REAR DRIVER SIDE WHEEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE CURRENT MILEAGE WAS 88,056 AND FAILURE MILEAGE WAS 88,040.
WHEN AIR CONDITIONER IS RUNNING CAN NOT PUT CAR IN PARK OR THE CAR STALLS...THIS STARTING HAPPENING AFTER A HOSE OF SOME TYPE WAS REPLACED AT THE BACK OF THE ENGINE. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING BETWEEN 35-45 MPH, THE REAR WHEELS BEGAN TO WOBBLE. THE MECHANIC STATED THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS, LUGS, NUTS/BOLTS); HOWEVER, THE FAILURE HAS RECURRED. THE CONTACT INQUIRED ABOUT NHTSA SAFETY IMPROVEMENT CAMPAIGN NUMBER 01I017000 (WHEELS, LUGS, NUTS/BOLTS) AND WAS INFORMED THAT THE CAMPAIGN WAS OVER. THE FAILURE MILEAGE WAS 170,000.
2000 FORD FOCUS #1 CAR HAS BEEN OWNED BY ME SINCE 2001 (BOUGHT FROM A DEALER WITH 13K MILES ON IT), IT GETS USED LIGHTLY AND NEVER GOES ON LONG TRIPS. I USE IT JUST FOR LOCAL DRIVING, TO AND FROM WORK. (ABOUT 5 MILES A DAY, CAR HAS 80K MILES ON IT) THIS CAR IS A LEMON! I HAVE HAD SOME OF THE STRANGEST PROBLEMS AND GONE THROUGH MORE RECALLS THEN ANYONE SHOULD HAVE TO. #2 PROBLEMS I'M HAVING CURRENTLY: SUSPENSION CAR'S FRONT PASSENGER SIDE SPRING HAS BROKEN, MAKES VERY LOUD CRUNCHING NOISES WHEN TURNING, NEEDS REPAIR. ELECTRICAL CAR HAS SMELLED OF BURNING RUBBER, AND ELECTRICAL SYSTEM HAS STARTED SMOKING ON MORE THEN ONE OCCASION, HAVE COME VERY CLOSE TO GOING UP IN FLAMES. TURNING THE CAR OFF THEN DISCONNECTING THE BATTERY TERMINAL CURES THE PROBLEM TEMPORARILY. WAS ALSO TOLD BY LOCAL MECHANIC FRONT AXLES ARE BAD, AND NEED TO BE REPLACED SOON BUT DO NOT KNOW MUCH MORE ABOUT IT. PROBLEMS I'VE HAD: FUEL PUMP RECALL, DOOR LATCH RECALL, AND BATTERY CABLE RECALL. HAVE ALSO HAD PROBLEMS WITH THE REAR BEARINGS OF THE CAR, PAID OUT OF POCKET TO FIX THOSE, BECAUSE DEALER TOLD ME THERE WAS NO RECALL ON THEM. AFTER READING NHTSA CAMPAIGN #01I017000 I HAVE SINCE LEARNED OTHERWISE. #3 ALL THE PROBLEMS I'M HAVING WITH THE CAR CURRENTLY ARE NOT FIXED. ALL THE OTHER ONES WERE REPAIRED BY THE DEALER WITH THE EXCEPTION OF THE REAR WHEEL BEARINGS. THE FRONT SPRING IS STILL AVAILABLE AS IS STILL ON THE CAR, AND HE ELECTRICAL SYSTEM IS STILL INTACT. I WILL HAVE TO REPLACE THE SPRING SOON BUT I'LL HOLD ON TO IT. THE SAME GOES FOR THE FRONT AXLE'S. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS/BOLTS) ONLY APPLIES TO THOSE RESIDING ON THE EAST COAST OF THE UNITED STATES. THE CONTACT STATED THAT HE IS ALSO EXPERIENCING THE SAME FAILURE WHERE HE RESIDES. THE FAILURE OCCURRED IN THE STATE OF WASHINGTON IN DECEMBER OF 2007 DURING MASSIVE FLOODS AND SNOW STORMS. HE TOOK HIS VEHICLE TO THE DEALER SEVERAL TIMES AND THEY CONFIRMED THE FAILURE. THE CONTACT NOTIFIED THE HEAD SALES DEPARTMENT AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE HE WAS NOT IN THE REGIONAL LOCATION AS THE RECALL STATED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE REAR WHEEL AND BRAKE DRUM ASSEMBLY SEPARATED FROM THE VEHICLE AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). FORD STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE VEHICLE WAS REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,324 AND FAILURE MILEAGE WAS 38,492.
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING OVER 35 MPH, THE VEHICLE BEGAN TO MAKE A LOUD NOISE COMING FROM THE REAR WHEELS. THE DEALER STATED THAT THERE WERE NO FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR MORE TIMES FOR THE NOISE. ON DECEMBER 7, 2007, WHILE DRIVING 55 MPH, THE DRIVER SIDE REAR WHEEL BEARING FAILED. THE VEHICLE WAS PULLED OVER AND TOWED TO A MECHANIC. THE MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/ BOLTS). THE DEALER STATED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE BEFORE IT WAS PURCHASED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 14,000.
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS: LUGS/NUTS/BOLTS). THE DEALER STATED THAT THEY DID NOT HAVE TO PERFORM THE RECALL BECAUSE THE VEHICLE WAS REPAIRED UNDER THE ORIGINAL RECALL (NHTSA CAMPAIGN ID NUMBER 00V303000). THE CURRENT AND FAILURE MILEAGES WERE 115,000.
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR END OF HIS VEHICLE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE REAR WHEEL BEARINGS WERE REPLACED. WEEKS LATER, THE NOISE RECURRED, ESPECIALLY WHILE APPLYING THE BRAKES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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