2000 Ford Focus Suspension Problems

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR CONTROL ARMS AND CRADLES WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11267970

Incident

Oct 11, 2019

Mileage

150,000 mi

TL* THE CONTACT OWNS 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS MADE AWARE THAT THE COIL SPRINGS HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND DETERMINED THAT BOTH COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,604.

NHTSA ID

10853757

Incident

Apr 1, 2016

Mileage

112,604 mi

VEHICLE WAS ACCELERATING FROM A TRAFFIC STOP ON A FOUR LANE CITY STREET. AT APPROXIMATELY 200 FEET BEYOND STOP THE VEHICLE WENT OUT OF CONTROL AND BEGAN SWERVING INTO ONCOMING LANES. BREAKS AND STEERING WERE INEFFECTUAL. BECAUSE OF SLOW SPEED, VEHICLE STOPPED WITHING TWENTY TO FORTY FEET. INITIAL INSPECTION ON SITE INDICATED THE RIGHT FRONT WHEEL SEPARATED FROM THE LOWER SUSPENSION ARM AND DRIVE SHAFT. INSPECTION BY A QUALIFIED MECHANIC AND INSURANCE ADJUSTER STATED THAT RUST HAD WEAKENED SUSPENSION ARM CAUSING IT TO BREAK APPROXIMATELY 5.5 INCHES INWARD FROM THE BALL-JOINT ATTACHMENT POINT. BECAUSE OF THE SLOW SPEED AND LIGHT TRAFFIC THERE WERE NO CASUALTIES OR PROPERTY DAMAGE. THIS VEHICLE WHILE BEING FIFTEEN YEARS OLD HAS ONLY SEVENTY-SIX THOUSAND MILE AND IS GARAGE KEPT.

NHTSA ID

10779167

Incident

Sep 11, 2015

Mileage

76,125 mi

REAR WHEEL BEARING WENT OUT , MAKING HORRIBLE NOISE AND GRINDING. *TR

NHTSA ID

10604417

Incident

Jun 11, 2013

Mileage

151,357 mi

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SUSPENSION DROPPED TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINT HAD BECOME DETACHED FROM THE CONTROL ARM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ID

10535795

Incident

Aug 13, 2013

Mileage

127,000 mi

GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!! *TR

NHTSA ID

10483195

Incident

Aug 1, 2012

Mileage

176,300 mi

THE VEHICLE WENT IN FOR AN INSPECTION BECAUSE THERE WAS A CLUNKING NOISE FROM THE PASSENGER REAR OF THE CAR. IT TURNS OUT THAT THE REAR SUBFRAME AND RIGHT REAR SWAY BAR HAS RUSTED COMPLETELY OFF. THE AMOUNT OF RUST BY THE TECHNICIAN HAS BEEN FOUND TO BE EXORBITANT IN COMPARISON TO THE AMOUNT OF MILES IT WAS DRIVEN. THE TECH SUGGESTED THAT THE CAR WAS SUBMERGED, BUT THERE WAS NO RECORD OF IT BEING SO. I AM THE THIRD OWNER OF THE CAR. I WOULD LIKE TO FILE A COMPLAINT, FOR THERE SEEMS TO BE A LOT OF THIS ISSUE ONLINE, FROM FORD FOCUSES FROM 2000 TO 2005. *TR

NHTSA ID

10473841

Incident

Sep 1, 2012

Mileage

75,000 mi

THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE SEVERELY DAMAGED I.E., CATALYTIC CONVERTER, MUFFLER, REAR AXLE, ETC. THE CAR WAS IN EXCELLENT CONDITION, WAS WELL MAINTAINED AND HAD RECENTLY BEEN INSPECTED. THE CAR WAS DEEMED A COMPLETE LOSS BY THE INSURANCE COMPANY. I CAN PROVIDE MORE DETAILED INFORMATION INCLUDING A POLICE REPORT IF REQUESTED. *TR

NHTSA ID

10449215

Incident

Jan 12, 2011

Mileage

131,000 mi

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A LOUD CLUNKING NOISE AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT BOTH FRONT COIL SPRINGS AND STRUTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO VERIFIED THE FAILURE AND STATED THAT THE FRONT COIL SPRINGS, STRUTS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

NHTSA ID

10448055

Incident

Feb 8, 2012

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE PERFORMED WHEN THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER AND PASSENGER SIDE COIL SPRINGS HAD FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO REPLACED BOTH COIL SPRINGS AT THE CONTACTS EXPENSE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER CONFIRMED THE DEALERS ADVICE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 112,964.

NHTSA ID

10368703

Incident

Dec 1, 2010

Mileage

112,964 mi

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED AN UNUSUAL NOISE FROM THE REAR TIRES. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BEARING WOULD NEED REPLACING. THE DEALER WAS INFORMED OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,442 AND THE CURRENT MILEAGE WAS 72,492.

NHTSA ID

10357420

Incident

Sep 15, 2010

Mileage

72,442 mi

I WAS DRIVING ON THE HIGHWAY AT ABOUT 50 MPH AND HEARD A LOUD POP. AT FIRST I BELIEVED IT TO BE A TIRE BLOW OUT SO I PULLED OVER. ON CLOSER INSPECTION, IT WAS THE LEFT FRONT COIL SPRING THAT HAD BROKEN AND WAS RUBBING AGAINST THE TIRE. HAD I NOT PULLED OVER, THE COIL SPRING WOULD HAVE FULLY PUNCTURED THE TIRE AND CAUSED A BLOW OUT. FORD ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE BUT DENIED MY REQUEST BECAUSE MY VEHICLE'S EXTENDED WARRANTY HAD EXPIRED THE PREVIOUS YEAR. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL, A BROKEN SPRING CAN EASILY CAUSE AN ACCIDENT. *TR

NHTSA ID

10343950

Incident

Jul 16, 2010

Mileage

67,000 mi

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE AND SUDDENLY THE FRONT DRIVER SIDE COLLAPSED. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE COIL SPRING AND STRUT. THE TECHNICIAN ALSO REPLACED BOTH OF THE FRONT STRUT ASSEMBLIES. RECENTLY, THE FRONT PASSENGER SIDE COIL SPRING DETACHED FROM THE VEHICLE WHICH CAUSED THE TIRE TO BLOW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE BOTH FRONT STRUT ASSEMBLIES WERE REPLACED TWICE. THE REAR COIL SPRING WAS ALSO DEFECTIVE. THE COIL SPRING AND CONTROL ARM WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

NHTSA ID

10335718

Incident

Oct 6, 2008

Mileage

96,000 mi

DRIVING DOWN THE ROAD IN A SUBDIVISION AT ABOUT 20 MPH, TURNED, AND HEARD A CRACKING SOUND FROM LEFT FRONT TIRE. STOPPED AND GOT OUT TO LOOK = LEFT FRONT SPRING COIL WAS BROKEN. I DRIVE A 2000 FORD FOCUS. HAVE ALSO HAD TROUBLE WITH THE IGNITION SYSTEM - KEY NOT TURNING IN TUMBLER - AND WITH THE FUEL PUMP MODULE. LAST CONTACTED RECALL FROM FORD DEALERSHIP WAS FOR "WIPER MOTOR IN 2001." *TR

NHTSA ID

10330712

Incident

May 16, 2010

Mileage

108,200 mi

THE RIGHT FRONT COIL SPRING ON MY 2000 FORD FOCUS HAS BROKEN. THIS FAILURE IS DUE TO A DEFECT IN THE MANUFACTURE OF THESE SPRINGS! FORD HAS ADMITTED AS MUCH IN THEIR CUSTOMER SATISFACTION PROGRAM LETTER DATED NOVEMBER 2004. THIS FAILURE HAPPENED WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. FORTUNATELY IT DID NOT RESULT IN A CRASH, BUT AFTER READING SOME OF THE SUMMARIES IN THE OTHER 88 COMPLAINTS I BELIEVE THAT ONLY BY SHEAR LUCK AND THE GRACE OF GOD THERE HAVE BEEN NO FATALITIES. I DO BELIEVE THAT THERE HAVE BEEN SOME CRASHES AND INJURIES, ( SEE COMPLAINTS ON FRONT SUSPENSION IN YOUR DATABASE. I.E. ID NO. 886337) AS SOMEONE WHO WORKS IN THE AUTOMOTIVE INDUSTRY I STRIVE TO MAINTAIN MY VEHICLES TO VERY HIGH STANDARDS AND THIS INCLUDES KEEPING THEM CLEAN INCLUDING THE UNDERCARRIAGE. THIS IS WHY IF YOU WERE TO INSPECT MY VEHICLE YOU WOULD NOT FIND ANY EXCESSIVE CORROSION ANYWHERE ON THE CAR EXCEPT THE SPRING AT THE FAILURE AREA. THE FAILURE OCCURRED WHEN MY DAUGHTER WAS GOING OVER A SPEED BUMP. *TR

NHTSA ID

10274088

Incident

Jun 3, 2009

Mileage

181,730 mi

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED SPORADICALLY. A TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE; HOWEVER, THE REPAIR SHOP WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VEHICLE WAS TITLED SALVAGED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 07/01/09 *BF THE FRONT COIL SPRINGS FAILED AS WELL. UPDATED 07/06/09.*JB

NHTSA ID

10273602

Incident

Jun 11, 2008

Mileage

40,000 mi

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SUDDENLY, THE FRONT END COLLAPSED WITHOUT WARNING. THE VEHICLE EXHIBITED FRONT SUSPENSION FAILURE AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE CAUSED THE STRUTS TO SEPARATE FROM THE AXLE. THE TECHNICIAN REPLACED BOTH FRONT STRUTS, AXLE, AND BOTH SWAY BARS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE IS 52279. UPDATED 04/16/09.*JB

NHTSA ID

10262122

Incident

Feb 2, 2009

Mileage

52,000 mi

LEFT FRONT COIL SPRING SNAPPED, VEHICLE WEIGHT OF SHARP, BROKEN REMAINDER OF SPRING AGAINST FRONT TIRE WHILE VEHICLE PARKED. *TR

NHTSA ID

10260408

Incident

Feb 26, 2009

Mileage

102,000 mi

THE RIGHT FRONT COIL SPRING BROKE ON MY CAR AND PUNCTURED MY FRONT RIGHT TIRE WHILE IT WAS PARKED. LUCKILY WE WERE PARKED AND THE VEHICLE WAS NOT MOVING OR IT COULD OF BEEN VERY DANGEROUS. *TR

NHTSA ID

10241258

Incident

Sep 6, 2008

Mileage

80,000 mi

HAD TO REPLACE TRANSMISSION, COST CLOSE TO $2,800.00. AFTER THAT WAS REPLACED I HAS A COIL SPRING BREAK OVER THE TIRE WHICH BROKE OFF INTO MY TIRE AND I WENT CAREENING OVER A RAILROAD TRACK AND I WENT INTO A DITCH. FORD MOTOR COMPANY REPLACED THAT AFTER MUCH PROTESTING ON MY BEHALF. I PAID OUT OF POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS NEVER REIMBURSED FOR THAT. THE ISSUE I HAVE HAD SINCE THEN IS THAT THE CAR STALLS FOR NO APPARENT REASON. I HAVE REPLACED AN O2 CENSOR AND BATTERY, BUT THIS PROBLEM PERSISTS. IT DOES NOT MATTER WHAT SPEED I AM GOING. THE CAR ACTS AS IF IT ISN'T GETTING FUEL TO THE MOTOR. NOW, MECHANICS ARE SAYING I MAY NEED TO REPLACE THE FUEL PUMP WHICH IS EXPENSIVE. I WILL FINALLY BE PAYING THIS CAR OFF NEXT MONTH. IT FEELS LIKE A DISPOSABLE ADVENTURE. I READ UP ON THE RECALLS AND FEEL THIS HAS TO BE A RECALL WITH THE FUEL SYSTEM. I AM AFRAID TO GO VERY FAR IN THIS CAR BECAUSE I DON'T KNOW WHEN OR WHERE IT WILL STALL. IT HAS NO REAL PATTERN . I TRIED GOING WITH A HIGHER GRADE OF FUEL, USED ADDITIVES AND IT JUST KEEPS DOING THE SAME THING, PLEASE CONSIDER MY COMPLAINT. *TR

NHTSA ID

10235957

Incident

Jan 15, 2007

2000 FORD FOCUS; BOTH FRONT COIL SPRINGS BROKEN OR COILS OVERLAPPING. *TR

NHTSA ID

10233011

Incident

Jan 1, 2008

Mileage

40 mi

EVERY TIME I WOULD TAKE MY CAR TO THE DEALER FOR REPAIRS . THEY WOULD TELL ME THERE WERE NONE. IN JUNE I TOOK MY FOCUS TO THE DEALER FOR A LOUD NOISE COMING FROM THE LEFT REAR WHEEL. THEY TOLD ME THERE WERE NO BALL BEARINGS ON THE LEFT SIDE AND THE RIGHT SIDE NEEDED TO BE DONE ALSO, THEY ONLY HAD ONE IN STOCK THAT DAY. *TR

NHTSA ID

10232757

Incident

Sep 20, 2006

FORD WILL NOT HONOR RECALL ON WHEEL BEARING. STATEMENT SAID EVEN IF THE CAR HAS BEEN SERVICE BEFORE IT WILL FIX. NOT TRUE I SPENT A HOUR ON THE PHONE WITH THEM . FORD WILL NOT HONOR AGGREEMENT BECAUSE IT DID IT AGAIN. SEARCH RESULTS REPORT DATE : JUNE 20, 2008 AT 11:33 AM NHTSA CAMPAIGN ID NUMBER : 01I017000 MAKE / MODELS : MODEL/BUILD YEARS: FORD / FOCUS 2000-2001 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : NOV 29, 2001 NHTSA CAMPAIGN ID NUMBER : 01I017000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL NUMBER OF UNITS AFFECTED : 238653 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF , OHIOM, . IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS. CONSEQUENCE: THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE. REMEDY: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS FORD HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE REAR WHEEL BEARINGS. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM. *TR

NHTSA ID

10231712

Incident

Jun 10, 2008

CAR WAS TURNED ON TO RETURN HOME FROM WORK. HEARS A LOUD NOISE FROM FRONT OF CAR WHEN PUT IN DRIVE. CAR AFTER THAT WAS RUBBING ON RIGHT FRONT TIRE SO DIDN'T DRIVE HOME. LEFT IN WORK PARKING LOT. HAD TOWED TO METCALF'S AUTO CLINIC IN DYER, IN. RIGHT FRONT COIL SPRING HAD BROKEN. ASKED WHY WOULD THAT HAPPEN WHEN MILES ARE LOW 49K FOR 2000 FORD FOCUS SE AND GARAGE KEPT. ATTENDANT SAID FORD IS AWARE OF PROBLEM SO I CALLED FORD DEALERSHIP IN MERRIVILLE IN. WAS TOLD NOTICES WENT OUT TO INFORM OWNERS OF PROBLEM IN NOV OF 2004 AND THAT AN EXTENDED WARRANTY WAS GIVEN TO FIX IF PROBLEM OCCURRED. ONLY I NEVER RECEIVED SUCH NOTICE. SO NOW I AM ASKING FOR FORD TO PAY FOR REPAIR AND THEY REFUSED IT SAYING IT WASN'T FIXED AT A FORD DEALERSHIP. I WAS ALSO TOLD THAT YOU WERE NOTIFIED WHEN A NOTICE WAS SENT TO ME.. BUT WHEN I CALLED I WAS TOLD ONLY FORD HAS THAT INFORMATION. SO IS A CATCH TWENTY TWO. WARRANTY OFFERED BY FORD IS SUPPOSE TO BE FOR 10 YEARS AND 150,000 MILES. SO I FALL UNDER WARRANTY BUT CANNOT PROVE I DIDN'T RECEIVE NOTICE AND IS THEIR EXCUSE FOR NOT WANTING TO RE-IMBURSE ME FOR REPAIR. *TR

NHTSA ID

10231388

Incident

Jun 13, 2008

Mileage

49,000 mi

SPRING BROKE ON FRONT END OF CAR- SHREDDED TIRE THAT ISN'T EVEN A YEAR OLD. MECHANIC INFORMED ME HE HAD THE SAME YEAR & MODEL OF CAR WITH SAME PROBLEM. I ASKED IF A RECALL WAS ISSUED HE SAID HE COULD NOT LOCATE ANY. *TR

NHTSA ID

10231330

Incident

Jun 9, 2008

Mileage

62,000 mi