Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2,105
Latest Jul 14, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
61
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
16
Reports on file since Oct 18, 2012
What this page shows
Our database holds 2,105 NHTSA owner-reported complaints for the 2013 Ford Focus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 2,105 · page 1 of 85
ElectricalEngineFuel system
Filed Jul 14, 2026
The evap canister purge valve has been a recurring problem for this vehicle. The canister was replaced in 2021, but continued having problems, as it pulled a vacuum on the fuel tank in upwards of 3/8 inch. (Documented by Murray Ford in 2023 and reassuredthere was no issue by them) the vehicle has displayed inaccurate fuel readings and caused our family to be disabled and then stranded in the night on highway 95. It put the safety of my family, and other motorists at risk The problem hasn't been duplicated because their "software fix" essentially ignored the problem altogether. There were no warnings. According to my vehicle it had at least 50 miles til empty. The fuel sending unit is displaying innacurqte fuel readings, and the fuel pump has displayed symptoms, characterized by surging, stalled when accelerating from a stop, and of course, completely shutting off, while on the highway. I've tried my best to trust and be patient with Ford and for them to do the right thing, but have been brushed off.
NHTSA ID
11750254
Incident
Apr 2, 2026
EngineFuel system
Filed Jul 14, 2026
I am reporting a severe vehicle safety hazard and engine stalling incident on my 2013 Ford Focus caused by an un-remedied factory emissions safety defect (related to Ford Recall 26S40 / 18S32). Due to an incomplete factory software monitoring patch, the canister purge valve stuck open and allowed continuous, unchecked engine vacuum to pull straight out of the plastic fuel tank. This heavy vacuum physically collapsed and deformed the bottom of the plastic fuel tank inward by approximately 0.25 to 0.375 inches. This structural collapse compressed the internal fuel pump assembly and mechanical float arm, falsifying the dashboard fuel gauge and distance-to-empty calculations. On April 2nd, while driving on Interstate 95 at midnight, the vehicle displayed an inaccurate fuel level, ran completely dry, and suffered a sudden engine stall in high-speed traffic without warning. My family and I were trapped in a highly hazardous situation and were forced to physically push the disabled vehicle 3 miles down the highway in total darkness. We ultimately had to enlist the emergency intervention of the Florida State Patrol Road Rangers to dispatch a unit and supply fuel so we could safely clear the interstate. The vehicle has since thrown a hard diagnostic trouble code P0443, confirming a complete electrical circuit malfunction of the EVAP system. Ford's failure to successfully deploy a functional software monitor has caused severe structural damage to my fuel system and created an imminent, life-threatening safety risk to my family on public highways. I am requesting a federal record of this incident to compel a full vehicle inspection and complete fuel system component replacement by the manufacturer."
NHTSA ID
11750247
Incident
Apr 2, 2026
Fuel system
Filed Jun 4, 2026
I had my purge valve replaced under 24N07 ford costumer satisfactory program and the faulty purge valve damaged my catalytic converter and caused my engine light to illuminate with P0420.
NHTSA ID
11742139
Incident
May 20, 2026
Filed May 20, 2026
Transmission problems and my car is still under 100000 and it’s a 2013 ford focus
NHTSA ID
11739072
Incident
May 18, 2026
Filed May 17, 2026
While driving home from work, I was attempting to accelerate my RPMs showed 4000. However, my speed did not match the car. He hesitated and was doing a lot of jerking after I got home turned off the car turned it back on my check engine light came on and it threw a code P07A5.
NHTSA ID
11738402
Incident
May 14, 2026
EnginePowertrain (other)
Filed May 8, 2026
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
NHTSA ID
11736515
Incident
Apr 29, 2026
EngineFuel system
Filed Apr 14, 2026
The vehicle began to experience issues where it was difficult to start and ran rough. Multiple times after turning off vehicle and attempting to restart later it would not restart. Had vehicle towed to dealership for repairs, they conducted a recall repair and test over multiple days. Picked up vehicle, drove approximately 7 miles. Went into store came back and vehicle would not start. Multiple other recalls are listed for this date range and motor that likely could be impacting my current vehicle. However, this VIN is not listed as a specific recall. Current situation places driver and passenger at risk as the vehicle does not run properly and does not restart
NHTSA ID
11731107
Incident
Nov 20, 2025
Steering
Filed Mar 20, 2026
Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet
NHTSA ID
11725902
Incident
Mar 17, 2026
Electrical
Filed Mar 18, 2026
Fire reported
The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.
NHTSA ID
11725243
Incident
Mar 6, 2026
Steering
Filed Feb 11, 2026
During recent freezing weather, upon starting the car and attempting to turn, I realized that the steering wheel was frozen solid. While researching what could have happened, the war warmed up enough to melt the water in the electric power assisted steering motor, allowing the vehicle to turn. Now, the EPAS is seized up completely. If I had been driving when it locked up completely, it could have proved fatal. The problem has not been reproduced, as it just happened in the last couple of weeks. I never got any check engine light pertaining to this issue. OBDII showed not errors for the EPAS.
NHTSA ID
11717304
Incident
Feb 8, 2026
Interior & seats
Filed Dec 1, 2025
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and would like to be removed from the recall distribution list. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11702176
Incident
Oct 15, 2025
ElectricalPowertrain (other)
Filed Nov 18, 2025
Our 2013 ford focus has had the shudder clutch replaced 3 times in 4 years. We paid $2500 for them to replace the clutch, forks, and adjust the tcm module. Within a year it went again. They replaced under our warranty from the first fix. Then a year later, it went again, warranty was out but ford sent a letter to replace for free. They did.. and now it’s broke again. It shudders and jerks so bad. My college daughter takes it to and from school and relies on it. I don’t understand how Ford gets away with this as it is an ongoing issue with this year make and model vehicle. It’s dangerous, will stall… and jerk. They charge to fix and all it is a bandaid for an ongoing inevitable failure again. On top of that all the electrical to the radio, speakers and such went as well. The vehicle has less than 98k miles on it. It is well taken care of. This transmission issue is Fords negligence. It’s dangerous, deadly; and I cannot believe they continue to charge for an issue they know about.
NHTSA ID
11700041
Incident
Nov 18, 2025
Fuel system
Filed Nov 17, 2025
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the RPM decreased, and the vehicle turned off independently. While attempting to restart the vehicle, the vehicle failed to respond. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel line and fuel system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,391.
NHTSA ID
11699842
Incident
Jun 15, 2025
Mileage
178,391 mi
Filed Oct 9, 2025
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
NHTSA ID
11692425
Incident
Sep 1, 2025
Driver assistanceElectricalPowertrain (other)
Filed Sep 9, 2025
Crash reported2 injuries reported
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA ID
11686017
Incident
Sep 8, 2025
ElectricalSteering
Filed Aug 19, 2025
While driving, the electric power steering went out. I purchased this vehicle on Aug 15 2025 and the Carfax report did not have any information pertaining to an issue with EPAS. To have this repaired will cost me over $3k which I was not prepared for. Being that other Ford vehicles have this EPAS recall, shouldn't a recall be made on the 2013 Ford Focus as well.
NHTSA ID
11681687
Incident
Aug 16, 2025
Transmission
Filed Aug 11, 2025
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission after finding metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 105,000.
NHTSA ID
11679967
Incident
Jul 22, 2025
Mileage
105,000 mi
Transmission
Filed Jul 31, 2025
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 20 MPH on two occasions, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the roadway and restarted. The contact stated that after the first failure, the vehicle was taken to a dealer however, the failure could not be replicated; however, the failure recurred. The contact stated that on the second failure, the vehicle was able to restart; however, the failure persisted upon restarting the vehicle. The vehicle was towed to another unknown dealer, where it was diagnosed that the Transmission Control Module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
NHTSA ID
11677529
Incident
Aug 31, 2024
Mileage
60,000 mi
Powertrain (other)
Filed Jul 23, 2025
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle lost automotive power. The vehicle was shifted into park and restarted. The transmission warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with PCM failure. The contact stated that the PCM had been reprogrammed before. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
NHTSA ID
11675667
Incident
Apr 15, 2025
Mileage
70,000 mi
EnginePowertrain (other)
Filed Jun 30, 2025
The contact owns a 2013 Ford Focus. The contact stated that while attempting to accelerate from a stop, the transmission was slipping, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
NHTSA ID
11670310
Incident
May 22, 2025
Mileage
126,000 mi
Powertrain (other)
Filed Jun 30, 2025
Transmission not shifting properly
NHTSA ID
11670195
Incident
Jun 1, 2010
EnginePowertrain (other)
Filed Jun 17, 2025
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.
NHTSA ID
11667397
Incident
Jun 17, 2025
Mileage
103,000 mi
Powertrain (other)
Filed Jun 13, 2025
The contact owns a 2013 Ford Focus. The contact stated that while driving 70 MPH, the transmission unexpectedly shifted into neutral(N), and the message “Transmission Overheated - Pull Over for 5 Minutes” was displayed. The contact coasted to the side of the road and waited before continuing to drive. The contact stated that while attempting to restart the vehicle, the vehicle failed to start immediately, causing the contact to make several attempts to restart the vehicle. The contact stated that while driving at an undisclosed speed, the transmission was hesitating, and the vehicle was jerking while downshifting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed failures with dual clutch, engine failure, Clutch A failure, and a failure with the Transmission Control Module(TCM). The vehicle was not repaired. The dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The contact drove the vehicle to work and while attempting to restart the vehicle, the vehicle failed to immediately start, and the vehicle became inoperable. The manufacturer was informed of the failure and confirmed that VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 169,000. The VIN was not available.
NHTSA ID
11666683
Incident
Jun 12, 2025
Mileage
169,000 mi
Powertrain (other)
Filed Jun 12, 2025
The car shows a warning transmission fault service now
NHTSA ID
11666591
Incident
Jun 12, 2025
Electrical
Filed May 30, 2025
Power steering randomly stops working when vehicle is running. It happens most often right after I start the vehicle. I can turn the vehicle off and back on a couple times to get it to work. I am worried that it will happen while active driving. Power steering light comes on dashboard. It has happened many times.i will list the last date that it happened.
NHTSA ID
11663878
Incident
Apr 23, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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