Transmission
Filed Aug 18, 2025
The contact owns a 2014 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly accelerate. The vehicle decelerated and stalled. The vehicle failed to restart and was later towed to the local Pep Boys Service Center. The service mechanic diagnosed the vehicle and determined that the TCM was faulty and needed to be replaced. The vehicle was not repaired and was later towed to the local dealer. The local dealer also stated that the TCM was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not eligible for the Extended Warranty for the failure. The failure mileage was 81,000.
- NHTSA ID
- 11681324
- Incident
- Aug 11, 2025
- Mileage
- 81,000 mi
Transmission
Filed Aug 1, 2025
The contact owns a 2014 Ford Focus. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond upon depressing the accelerator pedal. Additionally, the vehicle failed to respond upon shifting to reverse(R). The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated, and the message "Transmission Fault - Service Now" was displayed. The contact was able to shift to neutral(N) after several attempts, and the vehicle was pushed into a gas station with assistance. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes indicating a TCM failure. The contact accidentally reset the codes, and the vehicle became drivable; however, the vehicle failed to exceed 40 MPH. The contact stated that the failure recurred. The vehicle was taken to the dealer to be diagnosed, but the dealer was unable to duplicate the failure because the code had been reset. The vehicle was taken to a second dealer, Nielsen Ford of Morristown (170 Ridgedale Ave, Morristown, NJ 07960), where it was diagnosed with TCM failure, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,711.
- NHTSA ID
- 11677726
- Incident
- Jun 26, 2025
- Mileage
- 95,711 mi
Transmission
Filed Jul 23, 2025
The contact owns a 2014 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle shuddered, failed to accelerate, or shift into the intended gear. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
- NHTSA ID
- 11675607
- Incident
- Jul 22, 2025
- Mileage
- 50,000 mi
Transmission
Filed Apr 8, 2025
The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch failure. The dealer determined that the clutch assembly, the clutch actuator, and the levers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.
- NHTSA ID
- 11653361
- Incident
- Apr 8, 2025
- Mileage
- 102,000 mi
Transmission
Filed Nov 29, 2024
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- NHTSA ID
- 11627935
- Incident
- Nov 29, 2024
Transmission
Filed Nov 4, 2024
The contact owns a 2014 Ford Focus. The contact stated that while his grandson was driving at various speeds and accelerating and decelerating, the vehicle hesitated and shuddered abnormally. The contact stated that the vehicle also lunged forward while braking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact’s grandson was informed that the clutch needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
- NHTSA ID
- 11623541
- Incident
- Oct 7, 2024
- Mileage
- 92,000 mi
Transmission
Filed Sep 30, 2024
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 19N08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under Technical Service Bulletin: 14N02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.
- NHTSA ID
- 11617344
- Incident
- Aug 15, 2024
- Mileage
- 115,000 mi
Transmission
Filed Jul 18, 2024
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
- NHTSA ID
- 11603104
- Incident
- Jul 4, 2024
- Mileage
- 129,000 mi
Transmission
Filed May 3, 2024
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. Additionally, the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch, and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the transmission clutch had been replaced in the vehicle twice previously. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
- NHTSA ID
- 11586865
- Incident
- Mar 2, 2024
- Mileage
- 11,000 mi
Transmission
Filed May 1, 2024
The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle was pulling back and failed to shift into the intended gear. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that while starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission clutch and the TCM needed to be replaced. The vehicle was then taken to the dealer, where the TCM was replaced; however, the failure recurred six days later while driving from a complete stop. Additionally, the contact stated while driving 15 MPH, the message "Transmission Overheating - Stop Vehicle For 5 Minutes" was displayed. The contact veered over to the side of the road and turned off the vehicle. The contact attempted to restart the vehicle after 15 minutes; however, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
- NHTSA ID
- 11586335
- Incident
- Feb 28, 2024
- Mileage
- 108,000 mi
Transmission
Filed Apr 17, 2024
The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
- NHTSA ID
- 11583584
- Incident
- May 1, 2023
- Mileage
- 125,000 mi
Transmission
Filed Apr 8, 2024
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently; however, the failure previously occurred while in traffic. The contact also stated that the failure occurred while the contact and the contact's son were driving. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact stated that previously the failure had been repaired under warranty however, the repair only lasted for approximately nine months. The contact was informed that the repair would no longer be covered under the extended warranty under the Customer Satisfaction Program: 14M02. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
- NHTSA ID
- 11581775
- Incident
- Mar 13, 2018
- Mileage
- 57,000 mi
Transmission
Filed Feb 16, 2024
The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle started to shake, after which the vehicle lost motive power and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The TCM was replaced, but the dealer was unable to program the TCM. The dealer diagnosed an additional failure with the dual clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
- NHTSA ID
- 11572313
- Incident
- Sep 15, 2023
- Mileage
- 100,000 mi
EngineTransmission
Filed Nov 8, 2023
The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to restart. The contact stated that several attempts were needed to restart the vehicle. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle however, the check engine warning light illuminated. The vehicle was taken to the dealer and DTC code: P1450 (EVAP Emissions Control System) was retrieved. The contact referenced NHTSA Campaign Numbers: 15V813000 (Electrical System) and 14V495000 (Electrical System) as a possible cause for the failure; however, the vehicle was previously repaired under the recall repairs. The contact stated that the transmission control module and the clutch had been replaced several times however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 91,000.
- NHTSA ID
- 11554169
- Incident
- Nov 8, 2019
- Mileage
- 91,000 mi
Transmission
Filed Oct 31, 2023
The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.
- NHTSA ID
- 11552798
- Incident
- Aug 30, 2021
- Mileage
- 147,000 mi
EngineTransmission
Filed Oct 24, 2023
My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for WHY FORD CANNOT FIX THIS ISSUE.
- NHTSA ID
- 11551586
- Incident
- Oct 16, 2023
Powertrain (other)Transmission
Filed Oct 23, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.
- NHTSA ID
- 11551366
- Incident
- Oct 23, 2022
- Mileage
- 112,000 mi
Transmission
Filed Oct 19, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.
- NHTSA ID
- 11550815
- Incident
- Oct 18, 2023
- Mileage
- 71,000 mi
Transmission
Filed Oct 3, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving 55 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact pulled off the roadway and then turned off and restarted the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 181,000.
- NHTSA ID
- 11547972
- Incident
- Oct 2, 2023
- Mileage
- 181,000 mi
Powertrain (other)Transmission
Filed Sep 27, 2023
We bought this used vehicle from Toyota of Peoria Dealership in April 2023. Was in the middle of traffic when my vehicle stop almost getting into a accident.Due to a clutch recall that we were not informed of. When we got it into a Ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. Told us that recall only last for 5 years or 100 thousand mile it would of been covered. Being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. These recalls should go longer then 5 years.
- NHTSA ID
- 11546995
- Incident
- Aug 21, 2023
Transmission
Filed Sep 25, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving 65 MPH, the RMPS increased significantly. Additionally, the contact stated upon coming to a complete stop, the vehicle made an abnormal clunking sound. The contact also stated that the vehicle shuddered and hesitated to respond while driving from a complete stop. The contact stated that the vehicle stalled while at a complete stop at the traffic light. The contact stated that the vehicle made an abnormal clunking sound while shifting into reverse(R) and failed to respond intermittently when shifting into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the TCM was operable, and that the failure was due to the transmission clutch shudder. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19N08; however, the dealer informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
- NHTSA ID
- 11546360
- Incident
- Sep 25, 2018
- Mileage
- 60,000 mi
ElectricalTransmission
Filed Sep 20, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. The contact stated that the failure recurred while driving and shifting between gears. The check engine warning light was illuminated. The vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the PCM was reprogrammed twice; however, the failure persisted. Additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (R) and the engine revved. The contact stated that the vehicle operated as if the transmission was in neutral(N). The vehicle was taken to a second dealer, Lynch Ford of Mukwonago (1015 Main St, Mukwonago, WI 53149) where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission was not shifting as intended and the vehicle was shuddering while shifting between gears. The message "Transmission Overheated" was displayed. The vehicle was taken to a third dealer, Griffin Ford (1940 E Main St, Waukesha, WI 53186), where it was diagnosed and the transmission actuator was replaced. Additionally, the contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start at first attempt, and there was an abnormal clicking sound coming from the engine. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 15,661.
- NHTSA ID
- 11545668
- Incident
- Dec 15, 2015
- Mileage
- 15,661 mi
ElectricalTransmission
Filed Aug 22, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
- NHTSA ID
- 11540050
- Incident
- Jul 23, 2023
- Mileage
- 63,000 mi
Transmission
Filed Aug 3, 2023
The contact owns a 2014 Ford Focus. The contact stated that after arriving at her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
- NHTSA ID
- 11536357
- Incident
- Jun 15, 2022
- Mileage
- 100,000 mi
Transmission
Filed May 12, 2023
The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping out of gear, and the vehicle was jerking violently. There was no warning light illuminated. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and she was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed; however, the dealer informed the contact that the vehicle could not be repaired free of charge because Ford Service Campaign Number: 19N08 Warranty Extension had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.
- NHTSA ID
- 11521730
- Incident
- Feb 12, 2023
- Mileage
- 106,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.