2014 Ford Focus

On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experiencing a malfunctioning Canister Purge Valve (CPV) that can stick open and PCM software that does not adequately detect a stuck-open CPV condition. A CPV that is stuck open can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank, collapsing on itself. This deformation of the fuel tank can cause a Malfunction Indicator Light (MIL) to illuminate, an inaccurate or erratic fuel gauge indication, drivability issues, and/or loss of motive power. In July 2019, Ford issued Recall 19V-515, which addressed certain MY 2012 and MY 2017 Ford Focus vehicles equipped with 2.0L GDI and MY 2013-2014 Ford Focus vehicles equipped with 2.0L GTDI engines whose PCM software had been reprogrammed as a part of recall 18V-735. The updated software calibrations for these subject vehicles were not properly installed by Ford at the time of production. Approximately one year after this RQ was opened, on September 25, 2024, Ford initiated a customer satisfaction program (24N07) for MY 2012-2018 Ford Focus vehicles equipped with the 2.0L GDI and GTDI engines to—as ODI learned during this investigation—address a different issue with the CPV from the primary focus of the safety recalls (18V-735 and 19V-515).  Ford stated the CPV may not operate as intended in these vehicles.  A failed CPV on its own merit, may cause drivability concerns such as engine hesitation, running rough, or stalling at low speed, which will be accompanied by an illuminated MIL. This program provides a one-time replacement of the CPV for vehicles with 15 years of service or less (with no mileage restriction). This coverage will automatically transfer to subsequent owners. It is to be noted that the customer satisfaction program being taken by Ford to address this RQ investigation results in a much different and significantly less severe problem than the safety action taken to remedy 18V-735 and 19V-515.  ODI found no further issues with the combined scope and severity related to 18V-735 and 19V-515 therefore, ODI is closing this Recall Query. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V-643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

The contact owns a 2014 Ford Focus. The contact stated that upon reversing, the rear-view camera displayed a blank screen. The message "See the Dealer" was displayed, and the check engine warning light remained illuminated. The contact stated that the vehicle experienced a slight loss of automotive power while driving uphill and the steering became very loose. The contact stated that while turning to the left or the right, the steering wheel failed to return to center. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact associated the failures with NHTSA Campaign Numbers: 26V369000 (FUEL SYSTEM, GASOLINE) and 14V514000 (STEERING); as possible causes for the failure. The manufacturer was notified of the failure. The failure mileage was 83,000.

NHTSA ID

11756250

Incident

Dec 1, 2021

Mileage

83,000 mi

I own a 2014 Ford Focus Titanium with approximately 75,000 miles and the DPS6 automatic transmission. The transmission has developed a serious and recurring problem. The vehicle began violently jerking/shuddering while moving forward and suddenly would not go into reverse. A transmission warning light came on. After the battery was recharged, reverse temporarily returned, but the same transmission problems came back while driving. The vehicle was diagnosed with trouble code P090C:68, related to the clutch actuator system. Ford has known about recurring DPS6 transmission problems in these vehicles for years and has issued multiple technical service bulletins and customer programs addressing transmission clutch shudder, shifting problems, loss of engagement, and related failures. Ford’s own documentation has acknowledged conditions that can result in loss of transmission engagement, loss of power, and other driveability problems. My Ford dealer told me Ford has known about this problem for a long time but considers it not to be a safety issue and therefore will not pay for the repair. The dealer estimated the repair at $6,077.31, and I was charged $159 for the diagnosis. I believe this is a serious safety concern. Sudden jerking, unpredictable transmission engagement, inability to reverse, or unexpected loss of propulsion can create a dangerous situation when entering traffic, crossing an intersection, turning, accelerating from a stop, or attempting to move out of the path of another vehicle. I am concerned that Ford has known about these recurring transmission failures for years, yet affected vehicles can still experience potentially dangerous transmission failures without a permanent safety remedy. I request that NHTSA investigate the DPS6 transmission in 2014 Ford Focus vehicles and determine whether these known defects constitute a safety-related defect and whether a safety recall or other corrective action is warranted.

NHTSA ID

11755617

Incident

Jun 8, 2026

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. No warning lights were illuminated. The vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle restarted; however, the failure was persistent. The vehicle was taken to Auto Zone, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,400.

NHTSA ID

11755542

Incident

Jul 24, 2026

Mileage

174,400 mi

When I turned on my car the power steering said at fault and normally I could turn it off then turn it back on and it worked but after that time it never turned back on

NHTSA ID

11755369

Incident

Nov 1, 2025

The contact owns a 2014 Ford Focus. The contact stated that while his wife was driving 15 MPH and attempting to make a left turn, while depressing the accelerator pedal, the vehicle failed to respond. The hazard lights were activated, and the vehicle was driven back to the residence. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the powertrain control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case for the failure. The approximate failure mileage was 27,000.

NHTSA ID

11753298

Incident

Jul 27, 2026

Mileage

27,000 mi

The contact owns a 2014 Ford Focus. While the contact’s son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed from the scene of the failure. The dealer was contacted and diagnosed the vehicle with a transmission module failure. The vehicle was repaired. The contact associated the failure with an unknown recall associated with the powertrain; however, the VIN was not under recall. The manufacturer was made aware of the failure but offered no assistance with repairing the vehicle. The failure mileage was approximately 100,000.

NHTSA ID

11753243

Incident

May 20, 2026

Mileage

100,000 mi

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the gear shifter was shifted from neutral(N), to park(P), and then to drive(D) for the vehicle to accelerate as needed. The check engine warning light was illuminated. The contact researched and became aware of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that the powertrain control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

NHTSA ID

11751912

Incident

Jul 21, 2026

Mileage

96,000 mi

Purchased 2014 Ford Focus from a private dealer. The vehicle had 75k miles on it and needed a reliable vehicle for my daughter who is in college. The same day as the purchase, the engine light came up as well as the transmission light. Had to tow it to ford and was advised the TCM needed replacement. Apparently this is a well known issue but the vehicle wasn’t covered under a recall for the issue. Paid $1960 to get that repaired as well as $135 for a tow. Ridiculous and Ford will not do anything about it.

NHTSA ID

11750441

Incident

Jun 25, 2026

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.