2014 RAM 1500

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.The reports cited above are listed in the attached document.

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.  These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design.  Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter.  Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2014 Ram 1500. While driving approximately 40-50 MPH, the vehicle lost power steering assist, causing the steering wheel to be difficult to turn. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic and the rack and pinion was replaced. The contact associated the failure with NHTSA Campaign Number: 19V021000 (Steering); however, the VIN and model were not included in the recall. The failure mileage was approximately 110,000.

NHTSA ID

11766361

Incident

Dec 1, 2025

Mileage

110,000 mi

While towing a 17ft trailer I had to slam on the brakes to avoid another vehicle. The trailer brakes and ABS on my truck did not work. I managed to avoid the other vehicle but the ABS, trailer and parking brake light all came on a couple minutes later. The lights went off but came back on a couple of days later. On XXX I took the truck to the Ram dealer in [XXX], where I originally bought it from and they diagnosed the brake module had gone out. Code C2200-49. On XXX I was informed that there is not part available to make the repair. This is an important safety component for towing a trailer and is required in [XXX]. The module is on order but as of today XXX there is still no part available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765369

Incident

Jul 6, 2026

The front fuel tank strap mounting bracket broke. There is a recall (U-04/NHTSA 18V-160) for model years 2009-2012 for this issue. It also was added to models thru 2018 as TSB/Ext. Warranty #14-002-18 Rev. A., which expired on my vehicle in March 2026. This means that the expense will be out of my pocket. What I don't understand is, it is a known safety issue on 2009-2018 Ram 1500 trucks, but only a recall for model years 2009-12. And since the recall doesn't presently cover my model year (2014), there was no notification of this issue sent to me. I believe that since it is a known issue included in a recall/TSB of model years through 2018, the recall should be extended to cover all model years. This failure could put myself and others at risk because there is only one bracket holding my fuel tank on, which could cause loss of control of vehicle or a fire to the vehicle if the remaining bracket breaks. This issue was discovered by a private auto repair shop, in which there were no warnings signals from the vehicle.

NHTSA ID

11764950

Incident

Sep 17, 2026

Electronic power steering rack and pinion failed and made the steering wheel very difficult to turn. This caused the truck to turn wide into a parking lot and almost strike another vehicle. This issue is a known problem for other RAM models, but does not officially apply to mine. Now, the truck will start fine, as soon as you turn the steering wheel, an alert comes up on the dash and the steering wheel is difficult to turn.

NHTSA ID

11764896

Incident

Sep 6, 2026

I have had the ABS control module show an internal fault twice now in 3 years. The latest incident was while I was towing my travel trailer. When the unit sets a code, it disables the trailer brakes, along with the anti-lock brakes. This could be really bad in on a hill or sudden need to stop. The first occurrence was in 2023. I was unable to find a replacement, so i found a company to repair the unit. After the current incident, I have started looking for a new unit. They are still not readily available. How can this not be a major safety problem? Manufacturers are required to provide ABS systems in cars, but not the parts to fix the systems? This seems to be a very common problem with the 2013-2018 Ram 1500 trucks. The problem part shows C2200, ABS module internal; internal electronic fault.

NHTSA ID

11764885

Incident

Sep 7, 2026

ABS Module has stopped working. The part has been on back-order with RAM for months. A failed ABS module compromises safety by disabling anti-lock braking and electronic stability control (ESC).

NHTSA ID

11764160

Incident

Jun 22, 2026

ABS, BRAKE & TRACTION CONTROL lights are illuminated while the engine is running. Diagnostics show code C2200-49 indicating ABS module failure. New module is unavailable & has reportedly been so for several years.

NHTSA ID

11762984

Incident

Aug 18, 2026

This complaint is to report a power steering failure in my 2014 ram truck which has only 21,345 miles. The failure happened at the start up so there was no safety risk for me, but I understand from reading prior complaints that it can happen during driving. There was no warning or issue prior to the failure. I simply started the truck and the red warning light came on the dash and I had no power steering. I haven’t taken it to a mechanic as they charge $200 just to diagnose the issue and dealer informed me the eps steering rack is on back order. I read this issue has been known since 2023. Is that true? How many complaints are needed to get a recall for this issue? I’m almost reluctant to drive it again if/when it gets fixed.

NHTSA ID

11762748

Incident

Sep 3, 2026

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.