2013 RAM 1500

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.The reports cited above are listed in the attached document.

Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.  These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design.  Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter.  Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi

In December 2025, my check engine light came on. Diagnostic codes read P0128 (coolant thermostat) and U1467 (module communication). I took the vehicle to a mechanic, who diagnosed and repaired the issue. Shortly after, the check engine light returned, so the same mechanic replaced the ECM (plug and play). This repair did not resolve the check engine light. The mechanic recommended I take the vehicle to a dealership and identified a related service bulletin tied to Safety Recall N25 / NHTSA Campaign 13V-177 (three-way coolant valve). To confirm this diagnosis, I sought a second opinion from another independent mechanic. That shop purchased the coolant valve part directly from a dealership, installed it on my truck, and the same issue persisted. They also were unable to resolve it and advised me to take the vehicle to a dealership. I researched NHTSA Campaign 13V-177 (Chrysler Manufacturer Campaign N25) and confirmed that Chrysler recalled certain 2013 RAM 1500 trucks built between June 25, 2012 and December 12, 2012, because the coolant bypass valve may stick in a position that prevents coolant flow to the heater core. The official remedy for this recall is replacement of the coolant valve along with an updated module calibration, performed by a dealer. I was told by dealership staff that there is no active recall on my vehicle. However, my truck matches the affected description, and I have not had the calibration portion of the recall remedy performed, only the physical part replacement, which two independent mechanics have already completed without resolving the underlying issue. My vehicle is currently at Landmark Dodge in Morrow, GA. Despite this being an open federal safety recall (13V-177/N25) with a remedy that includes a required software calibration update, the dealership is attempting to charge me for this repair, even though I have already paid to have the physical part replaced twice by independent mechanics.

NHTSA ID

11753492

Incident

Dec 5, 2025

Power steering has failed. The vehicle is available for inspection. The steering without power assist is worthless. There is no way to avoid any kind of emergency incident. An independent repair shop has verified that the steering doesn't work. No one else has inspected the vehicle. In the dashboard information panel there is a flashing red warning light that was on when the vehicle was started. The symbol is a steering wheel and an exclamation mark. This first appeared on July 10, 2026.

NHTSA ID

11752984

Incident

Jul 10, 2026

The power steering light is on and will not steer properly. The vehicle is well maintained with only 70k. I have read some other issues with steering.

NHTSA ID

11752797

Incident

Jun 16, 2026

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the vehicle intermittently experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The contact purchased and replaced the battery, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

NHTSA ID

11752590

Incident

Jul 13, 2026

Mileage

158,000 mi

My vehicle gave my a check engine light after acceleration.I had it towed to a shop they checked everything in said they didn't see anything.So I drove it with no issues for about 5 months.I was driving to work in the truck lost power.I had it towed home.I has a crank no start.That's where I am with.

NHTSA ID

11752138

Incident

Apr 14, 2026

My steering completely locked up after driving for 2 mins. I could have crashed and killed myself or someone else. I had my truck towed to dealership lewis chrysler in fayetteville, arkansas 72704. They said i need to replace my REPLACE ELECTRONIC POWER STEERING MODULE and will cost $5000. Here is a link to my invoice [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11750916

Incident

Jul 9, 2026

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The steering wheel seized, and the power steering warning light was illuminated. The vehicle was driven to the residence. The failure was intermittent. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 232,000.

NHTSA ID

11750578

Incident

May 13, 2026

Mileage

232,000 mi

The contact owns a 2013 Ram 1500. The contact stated that while parking the vehicle, the vehicle lost power steering functionality. There was a flashing triangle symbol associated with the power steering fault displayed on the instrument panel. The power steering service message was displayed. The contact associated the failure with NHTSA Action Number: RQ23003 (Steering). The vehicle was taken to the local dealer, who confirmed there was no recall coverage for the power steering failure. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 34,000.

NHTSA ID

11750546

Incident

Jun 15, 2026

Mileage

34,000 mi

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.