2018 RAM 1500

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

The contact owns a 2018 Ram 1500. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). After retrieving the vehicle, while driving 55 MPH, the vehicle stalled. The vehicle was towed back to the local dealer, and the contact was informed that the injector was damaged and the high-pressure fuel pump needed to be repaired. The contact stated that the technician had botched the repair. The dealer was no longer returning calls. The contact was several states away from the residence. The manufacturer was contacted by phone and opened a case for reimbursement. The failure mileage was approximately 150,000.

NHTSA ID

11765002

Incident

Sep 13, 2026

Mileage

150,000 mi

After driving through a heavy downpour, power steering cut out intermittently. The next day, it became full inoperable. Repair shop initially suggested letting the controls "dry out". When that was unsuccessful, the shop suggested taking it to a dealer, stating that the entire rack and pinion assembly needs to be replaced. I took it to a dealer, and they claimed the assembly failed, need to be replaced, and was on a 45-day minimum back order.

NHTSA ID

11763564

Incident

Aug 27, 2026

At low speeds the Electronic power steering hesitates and i have to force the wheels to turn. Once upto speed of 35mph or higher the power steering works flawless. This is an issue for me as a first responder and is a safety concern.

NHTSA ID

11762279

Incident

Sep 3, 2026

XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS (crankshaft position sensor, and tone wheel) put in. He said both the CJDR dealers and Stellantis told him the truck was “ineligible” for the repair parts kit – he was unable to obtain one. They claimed *my* truck did not have the faulty tone wheel assembly. In the mean time, the code he documented P0335, did not return, and I continued to drive the truck, until XXX, 11:00PM I-4 [XXX] about the 106MM, the truck did the same thing, same trailer, same danger. After restart, limping home, OBDii code P0335, was present. On XXX, I took the truck for diagnosis, to New Smyrna CJDR, and they completed replacement of the CPS and tone wheel, today, XXX. The repair cost me $3,470.98 on Invoice Number XXX. I purchased the truck from New Smyrna CJDR, three months after it was built, which was two days before the production line started using the new design of CPS tone wheel. Stellantis knew, and the dealer knew. Still, they sent me off down the road. I would like to be reimbursed. Please find invoices from New Smyrna CJDR and Reed’s Garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11762265

Incident

Jun 14, 2026

The contact owns a 2018 Ram 1500. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch. The dealer was made aware of the failure. The vehicle was taken to the dealer but was not repaired. The contact was informed that the repair was not covered under recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact reported the failure to the manufacturer. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 60,000.

NHTSA ID

11762235

Incident

Sep 18, 2025

Mileage

60,000 mi

Sudden loss of power steering while driving. National chain won’t fix it either, although they said I could lose steering altogether. This is a huge safety issue.

NHTSA ID

11761062

Incident

Aug 14, 2026

As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidly exit and take at safety on side of the road before completely losing control. Previously we had lost power to the video control display but it had never lost power before. We had also previously experienced where we were on the freeway at freeway speeds and the cruise control just rapidly shut down the same time as the video console shut down and the vehicle proceeded to slow rapidly and unexpectedly. After the incidence of losing cruise control and losing the central display, we took the vehicle multiple times to a ram authorized dealer service center in salt lake City as well as an independent shop. Neither could replicate and the issue as it is severely intermittent. We continued to use the vehicle given their clean bill of health. However, this incident showed a new level of severe risk in driving the vehicle. There were no warning indicators or flashing lights as the console completely failed in the middle of the driver screen. By several mechanical shops unable to replicate the issue. We were able to start recording upon the demonstration of the latest incident and have a video of this happening but too large to upload. Should this have happened while we were still on the freeway and unable to safely navigate to a shoulder on either the left or right of the road, we would have essentially been forced to go from full-freeway speeds in a matter of seconds, creating a significant risk for ourselves and others. You can see in the video the central console goes completely black does not show speed Indicators does not flash any warning signal, intermittent control.

NHTSA ID

11760471

Incident

Aug 28, 2026

Took truck in for warrenty work, engine started nocking techs checked said rod could come through side of engine, Ram know this but refuse to do anything. truck has less than 70000 miles was told 17000 dollar for new motor and install, and there still other issues with this truck, why no recall, this seem to be a problem with 3.0 eco diesel and Ram reufes to recall, now I'm in a bad situation, i paid 25000 last July from a private sale, truck ran great till week ago im a honorable vetran on a 40 percent VA disability claim i would like some help getting some of my money back. Please advise

NHTSA ID

11759980

Incident

Aug 19, 2026

Backup Camera Poor Image Quality Inspection

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.