2018 RAM 1500 Problems

After driving through a heavy downpour, power steering cut out intermittently. The next day, it became full inoperable. Repair shop initially suggested letting the controls "dry out". When that was unsuccessful, the shop suggested taking it to a dealer, stating that the entire rack and pinion assembly needs to be replaced. I took it to a dealer, and they claimed the assembly failed, need to be replaced, and was on a 45-day minimum back order.

The contact owns a 2018 Ram 1500. The contact stated that the infotainment screen delaminated, and the HVAC system, radio, rear-view camera, or navigation system became inoperable. The vehicle was taken to the dealer, and it was determined that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 1500. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). After retrieving the vehicle, while driving 55 MPH, the vehicle stalled. The vehicle was towed back to the local dealer, and the contact was informed that the injector was damaged and the high-pressure fuel pump needed to be repaired. The contact stated that the technician had botched the repair. The dealer was no longer returning calls. The contact was several states away from the residence. The manufacturer was contacted by phone and opened a case for reimbursement. The failure mileage was approximately 150,000.

XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS (crankshaft position sensor, and tone wheel) put in. He said both the CJDR dealers and Stellantis told him the truck was “ineligible” for the repair parts kit – he was unable to obtain one. They claimed *my* truck did not have the faulty tone wheel assembly. In the mean time, the code he documented P0335, did not return, and I continued to drive the truck, until XXX, 11:00PM I-4 [XXX] about the 106MM, the truck did the same thing, same trailer, same danger. After restart, limping home, OBDii code P0335, was present. On XXX, I took the truck for diagnosis, to New Smyrna CJDR, and they completed replacement of the CPS and tone wheel, today, XXX. The repair cost me $3,470.98 on Invoice Number XXX. I purchased the truck from New Smyrna CJDR, three months after it was built, which was two days before the production line started using the new design of CPS tone wheel. Stellantis knew, and the dealer knew. Still, they sent me off down the road. I would like to be reimbursed. Please find invoices from New Smyrna CJDR and Reed’s Garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 1500. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). After retrieving the vehicle, while driving 55 MPH, the vehicle stalled. The vehicle was towed back to the local dealer, and the contact was informed that the injector was damaged and the high-pressure fuel pump needed to be repaired. The contact stated that the technician had botched the repair. The dealer was no longer returning calls. The contact was several states away from the residence. The manufacturer was contacted by phone and opened a case for reimbursement. The failure mileage was approximately 150,000.

This a Petition being filed and related to NHTSA Compl# 1827216. Petitioner respectfully submits this Petition to the NHTSA and requests a hearing to determine if Chrysler (FCA US, LLC) by and/or through its authorized dealer Hanania CDJR of Palm Coast (Hanania CDJR) has violated the 49 U.S.C 30120, or other applicable law, and where appropriate remedies consistent with the law. The facts set forth below demonstrate that: 1.the Petitioners vehicle is subject to recall; 2.the vehicle experienced a failure that left the vehicle disabled in the roadway in a manner was both consistent with the recall and also supported by the vehicle’s ECM fault codes P0087 and P016f; 3.Hanania CDJR received the vehicle inoperable on 04/24/2026 and engaged in work specifically related to the recall; 4.that Petitioner did not and has not authorized any work outside that of the recall and has not provided any payment authorization; 5.Hanania CDJR ordered the parts needed to complete work in alignment with the recall service protocol: 6.Hanania CDJR disassembled the engine and took significant efforts to replace the fuel injectors and related fuel system components; 7.Hanania CDJR encountered difficulty removing the final injector and determined that the #6 injector, a part they were replacing and that is authorized as a part of the recall, could not be removed due to carbon build-up; 8.Hanania CDJR then ceased all work and demanded that Petitioner redress the work they began under the recall through the purchase and installation of cylinder heads or a complete engine at a cost of between $11,856.20 and $19,538.20. 9.Hanania CDJR failed to complete the recall and the work they initiated; 10.Hanania CDJR has had the vehicle under their custody exclusively for work under the recall for 104 days as of submission: and 11.Hanania CDJR and/or Chrysler has not provided adequate remedy under the law to purchase the vehicle or provide an adequate replacement.

After driving through a heavy downpour, power steering cut out intermittently. The next day, it became full inoperable. Repair shop initially suggested letting the controls "dry out". When that was unsuccessful, the shop suggested taking it to a dealer, stating that the entire rack and pinion assembly needs to be replaced. I took it to a dealer, and they claimed the assembly failed, need to be replaced, and was on a 45-day minimum back order.

At low speeds the Electronic power steering hesitates and i have to force the wheels to turn. Once upto speed of 35mph or higher the power steering works flawless. This is an issue for me as a first responder and is a safety concern.

XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS (crankshaft position sensor, and tone wheel) put in. He said both the CJDR dealers and Stellantis told him the truck was “ineligible” for the repair parts kit – he was unable to obtain one. They claimed *my* truck did not have the faulty tone wheel assembly. In the mean time, the code he documented P0335, did not return, and I continued to drive the truck, until XXX, 11:00PM I-4 [XXX] about the 106MM, the truck did the same thing, same trailer, same danger. After restart, limping home, OBDii code P0335, was present. On XXX, I took the truck for diagnosis, to New Smyrna CJDR, and they completed replacement of the CPS and tone wheel, today, XXX. The repair cost me $3,470.98 on Invoice Number XXX. I purchased the truck from New Smyrna CJDR, three months after it was built, which was two days before the production line started using the new design of CPS tone wheel. Stellantis knew, and the dealer knew. Still, they sent me off down the road. I would like to be reimbursed. Please find invoices from New Smyrna CJDR and Reed’s Garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidly exit and take at safety on side of the road before completely losing control. Previously we had lost power to the video control display but it had never lost power before. We had also previously experienced where we were on the freeway at freeway speeds and the cruise control just rapidly shut down the same time as the video console shut down and the vehicle proceeded to slow rapidly and unexpectedly. After the incidence of losing cruise control and losing the central display, we took the vehicle multiple times to a ram authorized dealer service center in salt lake City as well as an independent shop. Neither could replicate and the issue as it is severely intermittent. We continued to use the vehicle given their clean bill of health. However, this incident showed a new level of severe risk in driving the vehicle. There were no warning indicators or flashing lights as the console completely failed in the middle of the driver screen. By several mechanical shops unable to replicate the issue. We were able to start recording upon the demonstration of the latest incident and have a video of this happening but too large to upload. Should this have happened while we were still on the freeway and unable to safely navigate to a shoulder on either the left or right of the road, we would have essentially been forced to go from full-freeway speeds in a matter of seconds, creating a significant risk for ourselves and others. You can see in the video the central console goes completely black does not show speed Indicators does not flash any warning signal, intermittent control.

XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS (crankshaft position sensor, and tone wheel) put in. He said both the CJDR dealers and Stellantis told him the truck was “ineligible” for the repair parts kit – he was unable to obtain one. They claimed *my* truck did not have the faulty tone wheel assembly. In the mean time, the code he documented P0335, did not return, and I continued to drive the truck, until XXX, 11:00PM I-4 [XXX] about the 106MM, the truck did the same thing, same trailer, same danger. After restart, limping home, OBDii code P0335, was present. On XXX, I took the truck for diagnosis, to New Smyrna CJDR, and they completed replacement of the CPS and tone wheel, today, XXX. The repair cost me $3,470.98 on Invoice Number XXX. I purchased the truck from New Smyrna CJDR, three months after it was built, which was two days before the production line started using the new design of CPS tone wheel. Stellantis knew, and the dealer knew. Still, they sent me off down the road. I would like to be reimbursed. Please find invoices from New Smyrna CJDR and Reed’s Garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Took truck in for warrenty work, engine started nocking techs checked said rod could come through side of engine, Ram know this but refuse to do anything. truck has less than 70000 miles was told 17000 dollar for new motor and install, and there still other issues with this truck, why no recall, this seem to be a problem with 3.0 eco diesel and Ram reufes to recall, now I'm in a bad situation, i paid 25000 last July from a private sale, truck ran great till week ago im a honorable vetran on a 40 percent VA disability claim i would like some help getting some of my money back. Please advise

The contact owns a 2018 Ram 1500. The contact stated that the ABS warning light and traction control warning light were illuminated. The contact retrieved information about a recall with a similar failure; however, the recall information was unknown. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

I have a 2018 RAM 1500 Tradesman 2WD truck that the the ABS warning ligh as well as check engine, brakes warning light keeps staying on. I am very concerned about this as it may cause me to NOT be able to brake in time to. Also the cruise control does not work. I've taken it to several different mechanics as well as Autozone and I'm told the error code is C2200-49 which is the Anti-lock Brake Module Internal- Internal Electronic Failure. My mechanic has told me there is NO PART available and has been on back order for the past year. My only recourse is to locate one from a junk yard and hope that it will work. I've done an exhaustive on-line search and haven't been able to locate the module for my year and model truck through any RAM 'MOPAR' dealership. I've been on several different message boards and have been told there are thousands of trucks out there with this issues. Please, help us by making RAM do a recall on this vehicle. Sincerely, [XXX] ATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since 2021, I've replaced both CV Boot Axles twice and I do not go off-roading. Urban and highway mileage.

Car dealership (CarMax) has been not repairing vehicles that are still under warranty and not having loaner vehicles available and having secondary repair shops that are not getting paid to repair warranty issues. My vehicle has been having cv boot issues that have not been repaired as of this date (4/9/2026 .

The contact owns a 2018 Ram 1500. The contact stated that upon starting the vehicle, the “Service Air Bag” message was displayed on the instrument panel. The air bag warning light remained illuminated while driving. Additionally, the horn was inoperable while depressed, and the controls on the left side of the steering wheel failed to operate as intended; however, the right side of the steering wheel operated as intended. The dealer was contacted for recall information and informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The failure was associated with an unknown recall found online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

Steering Gear Rack - Steering control rapidly diminished over a short amount of time. Initially was okay but steering began to intermittently stick and wouldn’t self-center. Issue became nearly full-time within a month. Got to the point that it required a ‘tug’ to re-center. Took to a shop to additionally find that the boot clamps had broke themselves loose, causing the boots to separate and freely slide around. Driver seat airbag - service airbag system (?) warning on dash. Loose/bad connector in center console according to a mechanic leading to potential airbag deployment failure. Both of these issues are reportedly exceedingly common among RAMs, with steering gear racks extending as far back as 2013, and the airbag situation commonly effecting at least the ‘18 models. Additionally, Rear axle (passenger-side) - Shop discovered at the same time a seal had failed causing axle lubricant to spray onto hub causing extreme risk to breaking system due to the spray. Potentially lead to corrosion of caliper and caused advanced rusting resulting in wheel not spinning freely/easily. Driver side works as should. Warranty refused coverage of steering gear rack due to ‘improper installation’, as they claim, due to boots having separated from their respective mount points and loose clamps. Dates and mileage are rough estimates at time of on-set.

The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.

Blower motor stopped working so couldn't get window to defrost so I could see to drive. Replaced blower motor, still didn't work took it to shop they said connector to the TIPM module had melted so had it replaced plus asked mechanic to check all wiring, grounds,ect to see why blower motor not working. Pd over 700. To have this done blower motor worked for 1 day now doesn't work again. I believe the TIPM module is a safety and health hazard besides all the other stuff it messes up that just drive you crazy so it's also a mental health hazard. It a manufacturer defect on almost all there vehicles, not just the few they did put a Tipm recall on. Ty

Paint peeing on roof and hood

The strap that holds the gas tank has come loose from the frame causing the gas tank to drop. I took it to a mechanic for repairs and he told me that he was unable to repair it because the the frame was rotted out and there was no where to hook it back to the frame. He told me that there was a recall on my truck I should reach out to you for repairs.

The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted. The contact stated that on another occasion, while driving at an undisclosed speed, the tailgate erroneously opened. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 18V398000 (BACK OVER PREVENTION) or 19V347000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failures listed in the recalls. The failure mileage was unknown.

The 8.4" UConnect Screen has a bubble along the whole top of the screen due to delamination. This causes the stations to randomly jump from station to station and if you make a phone call with the connected phone, after you hang up, it will start calling random people. You can disconnect the battery and leave it disconnected for a few minutes, but it starts back within a day. Upon Google search, there are multiple issues with this same problem with this screen along all lines of Dodge and Chrysler products.

The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.

My 2018 Ram rear turn signals intermittently work. They can be working and the in the middle of a turn stop working. They may not work at all on any given day. They may work all day. Has been looked at. Not short in wiring, has good solid connection, just intermittent working

The contact owns a 2018 Ram 1500. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch. The dealer was made aware of the failure. The vehicle was taken to the dealer but was not repaired. The contact was informed that the repair was not covered under recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact reported the failure to the manufacturer. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 60,000.

The driver-side seatbelt material ripped in half so there is no longer a seat belt on the driver's side of the vehicle. One week later the passenger side ripped in half in the same spot on the belt. Neither have been repaired or replaced due to lack of money and because there was no accident insurance will not cover them.

DRIVERS SEAT BELT DOES NOT LOCK IN PLACE. HANGS LOOSE AROUND SHOULDER.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2018 Ram 1500. The contact stated that while driving 25 MPH, the ABS warning light along with several other unknown warning lights. The contact stated that the brake pedal was depressed and seized. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the front wheel hubs needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 141,000.

275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around