2018 RAM 1500 Visibility Problems

The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.

NHTSA ID

11620198

Incident

Aug 10, 2024

Blower motor stopped working so couldn't get window to defrost so I could see to drive. Replaced blower motor, still didn't work took it to shop they said connector to the TIPM module had melted so had it replaced plus asked mechanic to check all wiring, grounds,ect to see why blower motor not working. Pd over 700. To have this done blower motor worked for 1 day now doesn't work again. I believe the TIPM module is a safety and health hazard besides all the other stuff it messes up that just drive you crazy so it's also a mental health hazard. It a manufacturer defect on almost all there vehicles, not just the few they did put a Tipm recall on. Ty

NHTSA ID

11561594

Incident

Nov 5, 2023

The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.

NHTSA ID

11495965

Incident

Feb 7, 2021

Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.

NHTSA ID

11494670

Incident

Nov 22, 2022

The UConnect is malfunctioning, and my vehicle is available for inspect upon request. However I have many videos of the issue. It is exhibiting a “phantom touch” where it will click on buttons and change settings. My life was in danger when it would turn my windshield defrost on and off/change the temperature causing the windshield to fog up. It completely binds me while driving and I have to attempt to pull over and manually wipe the windshield. It is also constantly pressing the SOS button and calling 911, and I have to explain to the dispatcher that it is not an emergency/my truck is calling them (it’s a federal crime to call 911 repeatedly without an emergency). It has been confirmed by public forums and by another known customer. I am having it confirmed by the dealership today. The item has been inspected by those in the vehicle and getting inspected by the dealer. There is no lights or error code associated with the issue.

NHTSA ID

11491588

Incident

Oct 31, 2022

U-Connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected....navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!

NHTSA ID

11491272

Incident

Apr 2, 2022

The Uconnect 8.4" has a delamination problem that causes the screen to act like it's being touched. This causes distractions because the seats vent/heat turn on/off. The radio station changes frequently. It makes calls from your phone using Bluetooth and the only way to stop it is by using your phone which causes distractions. This is a known problem based on Google searches and Ram/Chrysler should fix this issue before ppl are injured/killed while driving. The u connect screen controls, climate, hazard lights, phone, and other apps which is a huge problem and safety issue.

NHTSA ID

11486557

Incident

Sep 22, 2022

My trucks display flickers in & out if I'm using GPS it changes flickers to other settings in display on it's own it makes phone call changes directions,changes control settings all by it self even if I turn off display settings it goes on by it self it is happening to many others who own the same year ram trucks this is a serious life threatening endangerment I almost have gotten into 4 accidents myself

NHTSA ID

11442334

Incident

Dec 1, 2021

The glue that holds the screen on the uconnect screen is melting causing unwanted buttons to be pushed. I will be driving and the radio will start changing channels causing a distraction. Also when driving in cold weather I can’t use the heater or defroster because it automatically turns on the air conditioner.

NHTSA ID

11439997

Incident

Nov 9, 2021

The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

NHTSA ID

11429456

Incident

May 1, 2021

Mileage

85,000 mi

I was driving and my high beams went out dash lights went out and windshield wipers went on on there own . I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed . I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery’s

NHTSA ID

11419978

Incident

May 1, 2021

AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.

NHTSA ID

11399016

Incident

Mar 1, 2021

Mileage

4 mi

AT ANY GIVEN TIME THE DRIVER SIDE AUTO UP MODE OF THE WINDOW WILL NOT WORK, THE PASSENGER SID EOUTSIDE MIRROR WILL NOT FOLD (ELECTRIC FOLD OPTION) THE RAIDO AT TIMES I AM NOT ABLE TO CHANGE STATIONS (IT FREEZES UP) I GET A BLUE SCREEN ON THE DISPLAY AT TIMES, THE CAR PLAY AT TIMES WONT WORK, THE BUILT IN AUTO GARAGE OPENER ON THE OVER HEAD HAS TO BE ACTIVATED SEVERAL TIMES BEFORE THE GARAGE DOOR OPENS (ALL OTHER OPENERS WORK ON THE FIRST TRY) AT TIMES THE AUTO DOOR LOCKS (THE DOOR HANDLE BUTTON) WONT WORK AT TIMES THE WINDSHIELD WIPERS STSRT WHEN THERE ISN'T ANY MOISTURE (RAIN) THESE PROBLEMS HAVE BEEN GOING ON SINCE I PURCHASED THE TRUCK NEW.

NHTSA ID

11364027

Incident

Feb 1, 2018

ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.

NHTSA ID

11360480

Incident

May 1, 2019

Mileage

6,000 mi

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THERE WAS AN EXCESSIVE AMOUNT OF GLUE ON THE PASSENGER?S SIDE WINDOWS. THE VEHICLE WAS TAKEN TO FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS LOCATED AT (550 N ALBERTA ST, POST FALLS, ID 83854) TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED LITTLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*DT CONSUMER STATED IMPERFECTIONS OF THE GLASS ON THE VEHICLE WAS DISCOVERED WHEN IT WAS PURCHASED AT 42 MILES ON ODOMETER. WINDSHIELD WAS REPLACED AFTER SEVERAL MONTHS. CONSUMER ASKED DEALER ABOUT THE GLASS ON PASSENGER AND DRIVER'S DOOR. CONSUMER WAS TOLD THERE WAS TOO MUCH GLUE WAS USED BY THE MANUFACTURE WHICH THESE DEFECTS CAUSED DISTORTION IN VIEWING OBJECTS.*JB

NHTSA ID

11317706

Incident

Oct 10, 2018

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.

NHTSA ID

11256141

Incident

Sep 1, 2018

Mileage

5,000 mi

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.

NHTSA ID

11176245

Incident

Jan 16, 2019

Mileage

88,200 mi