FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
2017 Ford Focus
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 900 NHTSA owner-reported complaints for the 2017 Ford Focus, most frequently naming the powertrain (other), engine and fuel system categories. 10 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 178 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2021 | 8 | 340 |
| Dec 2021 | 1 | 341 |
| Jan 2022 | 4 | 345 |
| Feb 2022 | 5 | 350 |
| Mar 2022 | 9 | 359 |
| Apr 2022 | 9 | 368 |
| May 2022 | 4 | 372 |
| Jun 2022 | 16 | 388 |
| Jul 2022 | 9 | 397 |
| Aug 2022 | 13 | 410 |
| Sep 2022 | 9 | 419 |
| Oct 2022 | 8 | 427 |
| Nov 2022 | 12 | 439 |
| Dec 2022 | 11 | 450 |
| Jan 2023 | 13 | 463 |
| Feb 2023 | 10 | 473 |
| Mar 2023 | 17 | 490 |
| Apr 2023 | 8 | 498 |
| May 2023 | 10 | 508 |
| Jun 2023 | 8 | 516 |
| Jul 2023 | 8 | 524 |
| Aug 2023 | 5 | 529 |
| Sep 2023 | 12 | 541 |
| Oct 2023 | 10 | 551 |
| Nov 2023 | 10 | 561 |
| Dec 2023 | 14 | 575 |
| Jan 2024 | 16 | 591 |
| Feb 2024 | 18 | 609 |
| Mar 2024 | 16 | 625 |
| Apr 2024 | 24 | 649 |
| May 2024 | 11 | 660 |
| Jun 2024 | 15 | 675 |
| Jul 2024 | 14 | 689 |
| Aug 2024 | 10 | 699 |
| Sep 2024 | 11 | 710 |
| Oct 2024 | 11 | 721 |
| Nov 2024 | 15 | 736 |
| Dec 2024 | 12 | 748 |
| Jan 2025 | 23 | 771 |
| Feb 2025 | 14 | 785 |
| Mar 2025 | 15 | 800 |
| Apr 2025 | 14 | 814 |
| May 2025 | 9 | 823 |
| Jun 2025 | 8 | 831 |
| Jul 2025 | 11 | 842 |
| Aug 2025 | 6 | 848 |
| Sep 2025 | 3 | 851 |
| Oct 2025 | 4 | 855 |
| Nov 2025 | 3 | 858 |
| Dec 2025 | 3 | 861 |
| Jan 2026 | 5 | 866 |
| Feb 2026 | 5 | 871 |
| Mar 2026 | 3 | 874 |
| Apr 2026 | 3 | 877 |
| May 2026 | 2 | 879 |
| Jun 2026 | 1 | 880 |
| Jul 2026 | 7 | 887 |
| Aug 2026 | 8 | 895 |
| Sep 2026 | 2 | 897 |
| Oct 2026 | 3 | 900 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)43239.2%
- Engine30227.4%
- Fuel system17716.1%
- Driver assistance433.9%
- Electrical353.2%
- Transmission252.3%
- Steering201.8%
- Airbags151.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
10 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govPOWER TRAIN:MANUAL TRANSMISSION
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Timing Belt Failure
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, ODI investigated a potential failure/degradation of the timing belt that may affect oil pump function resulting in a lack of engine lubrication and potential loss of motive power. The complaints commonly allege a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle is in motion. Some complaints allege that a sudden loss of motive power or engine seizure occurred without warning or prior detectable symptoms. ODI’s analysis supports that this failure can occur without sufficient and advanced warning to the driver that a loss of motive power/engine seizure is imminent. ODI found that the timing belt material may degrade and create debris that clogs the mesh oil pump pick-up screen, resulting in reduced oil pressure in the engine. As additional debris accumulates on the screen, this can progress to a loss of motive power while driving due to a lack of engine lubrication. The failure data provided in response to this investigation revealed an average failure mileage of approximately 70,000 miles, and that 98% of the failures occurred prior to the 150,000 mile timing belt replacement interval per the vehicles’ maintenance schedule. Based on evidence collected via consumer surveys and an engine teardown, failures have occurred despite evidence of proper and routine oil maintenance. The oil pump pick-up screen is not serviceable, so debris accumulation cannot be inspected or manually removed without removing the engine from the vehicle. On June 2, 2026, Ford informed ODI of a non-safety customer satisfaction program for global vehicles with the 1.0L Fox Classic Timing Belt. This program will notify customers globally of a revised maintenance interval for the timing belt, reducing the original 150,000 mile interval down to 100,000 miles/6 years. This customer satisfaction program will also offer reimbursement to eligible customers who previously paid to have their engine repaired or replaced due to a timing belt related issue. Based on NHTSA’s analysis of the data, failure rates, information provided by Ford, preliminary engine teardown analysis, and precedent recalls regarding loss of engine oil pressure with the presence of driver facing warnings, ODI believes there is an unreasonable risk to motor vehicle safety. ODI is opening this Engineering Analysis to perform component-level and vehicle testing. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Timing Belt Failure
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, ODI investigated a potential failure/degradation of the timing belt that may affect oil pump function resulting in a lack of engine lubrication and potential loss of motive power. The complaints commonly allege a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle is in motion. Some complaints allege that a sudden loss of motive power or engine seizure occurred without warning or prior detectable symptoms. ODI’s analysis supports that this failure can occur without sufficient and advanced warning to the driver that a loss of motive power/engine seizure is imminent. ODI found that the timing belt material may degrade and create debris that clogs the mesh oil pump pick-up screen, resulting in reduced oil pressure in the engine. As additional debris accumulates on the screen, this can progress to a loss of motive power while driving due to a lack of engine lubrication. The failure data provided in response to this investigation revealed an average failure mileage of approximately 70,000 miles, and that 98% of the failures occurred prior to the 150,000 mile timing belt replacement interval per the vehicles’ maintenance schedule. Based on evidence collected via consumer surveys and an engine teardown, failures have occurred despite evidence of proper and routine oil maintenance. The oil pump pick-up screen is not serviceable, so debris accumulation cannot be inspected or manually removed without removing the engine from the vehicle. On June 2, 2026, Ford informed ODI of a non-safety customer satisfaction program for global vehicles with the 1.0L Fox Classic Timing Belt. This program will notify customers globally of a revised maintenance interval for the timing belt, reducing the original 150,000 mile interval down to 100,000 miles/6 years. This customer satisfaction program will also offer reimbursement to eligible customers who previously paid to have their engine repaired or replaced due to a timing belt related issue. Based on NHTSA’s analysis of the data, failure rates, information provided by Ford, preliminary engine teardown analysis, and precedent recalls regarding loss of engine oil pressure with the presence of driver facing warnings, ODI believes there is an unreasonable risk to motor vehicle safety. Therefore, this Preliminary Evaluation is being upgraded to an Engineering Analysis (EA26004). During this Engineering Analysis, the agency plans to perform component-level and vehicle testing. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Oil Pump Failure
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine seizure, which can result in a loss of motive power and a loss of mechanical vacuum pump required to provide power braking assist, increase the risk of a crash. On December 22, 2023, Ford filed recall 23V-905 for certain MY 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The recall remedy provides the replacement of the oil pump drive belt tensioner assembly and oil pump drive belt with redesigned parts to improve robustness. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Loss of Motive Power
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experiencing a malfunctioning Canister Purge Valve (CPV) that can stick open and PCM software that does not adequately detect a stuck-open CPV condition. A CPV that is stuck open can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank, collapsing on itself. This deformation of the fuel tank can cause a Malfunction Indicator Light (MIL) to illuminate, an inaccurate or erratic fuel gauge indication, drivability issues, and/or loss of motive power. In July 2019, Ford issued Recall 19V-515, which addressed certain MY 2012 and MY 2017 Ford Focus vehicles equipped with 2.0L GDI and MY 2013-2014 Ford Focus vehicles equipped with 2.0L GTDI engines whose PCM software had been reprogrammed as a part of recall 18V-735. The updated software calibrations for these subject vehicles were not properly installed by Ford at the time of production. Approximately one year after this RQ was opened, on September 25, 2024, Ford initiated a customer satisfaction program (24N07) for MY 2012-2018 Ford Focus vehicles equipped with the 2.0L GDI and GTDI engines to—as ODI learned during this investigation—address a different issue with the CPV from the primary focus of the safety recalls (18V-735 and 19V-515). Ford stated the CPV may not operate as intended in these vehicles. A failed CPV on its own merit, may cause drivability concerns such as engine hesitation, running rough, or stalling at low speed, which will be accompanied by an illuminated MIL. This program provides a one-time replacement of the CPV for vehicles with 15 years of service or less (with no mileage restriction). This coverage will automatically transfer to subsequent owners. It is to be noted that the customer satisfaction program being taken by Ford to address this RQ investigation results in a much different and significantly less severe problem than the safety action taken to remedy 18V-735 and 19V-515. ODI found no further issues with the combined scope and severity related to 18V-735 and 19V-515 therefore, ODI is closing this Recall Query. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I had a recall on my vehicle in June of last year for a new motor. I had oil leaking all in my intake. I didn’t get my car back till December with a new motor. As soon as I left the check engine light came back on. I took it back and they said it was my battery. Now my oil is leaking all in my intake again. I haven’t put 12000 on the motor and that’s the warranty. My car was repaired incorrectly. The dealership shows no interest in it. It’s been there since 10/14/2026 and at first they said it was my battery again and my fiancé demanded them to look closer at it then they called about my oil leaking everywhere again. I haven’t received a call since.
- NHTSA ID
- 11772048
- Incident
- Oct 14, 2026
The contact owns a 2017 Ford Focus. The contact stated that an abnormal, burnt rubber odor was emitted from the vehicle while driving at various speeds. Additionally, the vehicle hesitated upon depression of the accelerator pedal as the check engine warning light illuminated. The contact stated that the failure had occurred while on the highway, nearly resulting in a collision. The vehicle was initially taken to a dealer, where the contact was provided an estimate for diagnostic inspection. The vehicle was later taken to an independent mechanic, where it was diagnosed that the transmission was defective and needed to be replaced. The failure mileage was 72,339.
- NHTSA ID
- 11770865
- Incident
- Sep 21, 2026
- Mileage
- 72,339 mi
I am reporting severe, life-threatening pre-existing safety defects involving the mechanical braking system and the dual-clutch transmission assembly on my 2017 Ford Focus. After purchasing the vehicle from a dealership under the fraudulent written assurance that a safety inspection was completed, I was forced to drive the vehicle a long distance across state lines with my pregnant fiancée and my [XXX] daughter inside. Immediately upon arrival, a certified multi-point mechanical safety inspection at a Ford facility uncovered that the vehicle was completely unroadworthy and posed an immediate hazard to public safety. The safety inspection documented a catastrophically failing transmission clutch assembly, completely rusted-out and failing rear brake rotor/pad assemblies, bad wheel hub bearings, and severely degraded drive belts. The immediate degradation of the dual-clutch power train and the mechanical brake failures under highway conditions created an extreme physical safety risk, including potential wheel lockup and immediate power loss on the highway. I request that this failure list be officially attached to the ongoing federal defect investigation for this vehicle model's power train and braking components to protect other consumers from fatal highway failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11768879
- Incident
- Aug 15, 2024
The contact owns a 2017 Ford Focus. The contact stated that while driving 10 MPH, the vehicle jerked unexpectedly. The contact stated that the transmission unexpectedly shifted into other gear and the vehicle failed to accelerate and almost caused the vehicle to be T-boned. The vehicle was taken to a service center where the transmission failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure via telephone. The failure mileage was approximately 109,000.
- NHTSA ID
- 11766675
- Incident
- Sep 22, 2026
- Mileage
- 109,000 mi
We have a recall for our car. The recall is 18532A. In this recall it states that if there are drivability issues with this car they are to replace the canister purge valve. We have complained of these exact issues which include complete loss of power while driving and they have refused to replace the CPV. They are attempting to get us to agree to running diagnostics and will only replace the part if it comes back bad or charge us $200. But as I mentioned, if we are having complaints they are just supposed to replace the part and diagnostics are not necessary. There’s also another notice which is 24N07, that also states if there are driving issues, as a courtesy from Ford, they are to replace the canister purge valve. This car poses a huge safety risk and they are refusing to address the issue.
- NHTSA ID
- 11761377
- Incident
- Sep 1, 2026
The transmission on my 2017 Ford Focus started not shifting correctly. It would shudder, slip and hesitate when shifting. At times when it did get up to speed it would unexpectedly downshift and go into limp mode. The automobile is not safe to drive and is now parked at my residence. A warning would flash up on the dash that stated the transmission was overheating and for me to pull over to a safe location as I recall. On October 22, 2025 the automobile was delivered to a local Ford dealership for a diagnostic system check. Per the diagnostic test report a PPT G was performed and found it necessary to replace the transmission due to a failed B clutch shift fork. The estimate quote for a transmission replacement along with some other repairs was $10,000.00. I had the car towed to my home and it now sits in my driveway until and if a recall is issued. According to an article published by MSN. com that enough complaints were filed that Ford extended warranty coverage, issued a long series of software and hardware fixes, and settled a class action covering roughly two million Focus an Fiesta cars. I have in my possession the invoice for the diagnostic testing which was performed. I however do not know how to upload the invoice for your review, but would be willing to take it to the service department for them to do it.
- NHTSA ID
- 11760607
- Incident
- Oct 2, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure after 2 recall/warranty repairs, most recently in July 2026. How was your safety or the safety of others put at risk? Vehicle accelerating and then stopping out right on and off the freeway "bucking" on the freeway, fast then slow, with no foot on the accelerator. Has the problem been reproduced or confirmed by a dealer or independent service center? This was immediately noticed when we picked up the vehicle from the dealer after the 2nd Ford recall repair. No, they deny this, and state this is a coincidence when it was not doing this when we dropped the vehicle off to them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but I will be getting police, lawyers and insurance involved since Ford motor company will not help us. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light and service engine now light on when we picked up the vehicle from the Ford dealership on July 13th, 2026. The day we picked it up, immediately this happened pulling out of the dealership/service department, and on the freeway, 4 times causing close to 4 accidents.
- NHTSA ID
- 11759835
- Incident
- Jul 13, 2026
2017 focus slow down for traffic go to accelerate and nothing like it wasn’t in gear had to jump out and push car out of intersection told the clutch stuck or tcm but ford won’t fix their mistakes and nobody makes them stand behind their mistake it bad when nobody cares after the sale and they have ur money. Someone help
- NHTSA ID
- 11759289
- Incident
- May 23, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
ENGINE
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
ELECTRICAL SYSTEM
Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
ENGINE; POWER TRAIN
Certain 2015 - 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve (CPV) Replacement (if required) and Powertrain Control Module (PCM) Reprogramming Submitting Owner Letter
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2018 | 839 | 7 | 5 | 62.0 |
| 2017Viewing | 900 | 10 | 5 | 61.4 |
| 2016 | 1,185 | 10 | 4 | 59.8 |
| 2015 | 1,022 | 9 | 5 | 61.8 |
| 2014 | 2,606 | 12 | 3 | 59.6 |
| 2013 | 2,112 | 12 | 3 | 57.8 |
| 2012 | 3,772 | 8 | 3 | 57.9 |
| 2011 | 113 | 0 | 0 | 36.8 |
| 2010 | 287 | 0 | 0 | 38.2 |
| 2009 | 229 | 0 | 0 | 40.2 |
| 2008 | 250 | 2 | 1 | 52.2 |
| 2007 | 391 | 2 | 1 | 57.1 |
| 2006 | 205 | 2 | 0 | 52.3 |
| 2005 | 441 | 5 | 1 | 58.7 |
| 2004 | 387 | 6 | 1 | 60.4 |
| 2003 | 977 | 7 | 1 | 57.3 |
| 2002 | 939 | 8 | 5 | 64.1 |
| 2001 | 1,761 | 14 | 9 | 65.9 |
| 2000 | 3,686 | 18 | 13 | 64.2 |
| 1999 | 11 | 0 | 0 | 27.3 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.