RoadVitals

2017 Honda Pilot

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
943
+10 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
2 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
7 injuries, 0 deaths reported

Overview

Our database contains 943 NHTSA owner-reported complaints for the 2017 Honda Pilot, most frequently naming the engine, electrical and fuel system categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 183 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:FRAME AND MEMBERS; SUSPENSION:REAR

Jun 4, 2026
965,561 units potentially affected
The defect: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
The risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
The remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Owner letters were mailed November 5, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Honda (American Honda Motor Co.)Manufacturer number AOU, AOTView on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

May 21, 2026
98,892 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
The risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
The remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.)Manufacturer number Refer to CommentsView on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Dec 18, 2023
2,490,460 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.)Manufacturer number KGC, KGDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE25008OpenPreliminary Evaluation

Engine failure

Opened Aug 20, 2025

The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751.  Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation.  ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues.  To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA25004OpenEngineering Analysis

No Restart After Auto Start/Stop Engages

Opened Mar 26, 2025

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
RQ24013ClosedRecall Query

Engine failure

Opened Nov 8, 2024
Closed Aug 20, 2025

On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation.  NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.

ENGINE
PE22005ClosedPreliminary Evaluation

No Restart After Auto Start/Stop Engages

Opened Jun 3, 2022
Closed Mar 26, 2025

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 9, 2026

On 11/08/2026, My daughter was driving our 2017 Honda Pilot at highway speeds on the freeway when the engine suffered a sudden, violent, and complete seizure. The vehicle experienced an immediate, dangerous loss of motive power while traveling in active traffic, presenting an extreme safety hazard to herself and surrounding motorists. First the engine was running rough, then the accelerator stoped working, then the battery and the oil lights came on, then she pulled over to the side and the brake stopped working (the brake pedal locked and wouldn’t let me press down anymore) then she put the car in park and put the emergency brake on, the the brake failure warning screen popped up, then when she tried to turn the car on and off the engine wouldn’t start and all the warning lights would flicker on the panel, and the engine rpm indicator would just shake around 0 RPM The vehicle was towed to a secure location and has been diagnosed with total internal engine failure. This catastrophic failure mirrors the exact parameters outlined in the active NHTSA Recall Query RQ24013 regarding premature connecting rod bearing wear on Honda 3.5L V6 engines. The 2017 model year was improperly excluded from the previous engine recall (Campaign 23V751000), despite suffering from the identical manufacturing defect. I am requesting that NHTSA expedite this investigation to force a mandatory safety recall before this defect causes severe crashes or injuries.

NHTSA ID
11776795
Incident
Nov 8, 2026
AirbagsSeat belts
Filed Nov 4, 2026
Crash reported1 injury reported

The contact owns a 2017 Honda Pilot. The contact stated while her husband was driving approximately 35 - 40 MPH, another vehicle crashed head-on into the vehicle. The driver's seat belt failed to retract upon impact and retracted after the crash, and the air bags failed to deploy. The driver's head struck the steering wheel causing severe head, neck, and back pain, which resulted in abnormal body heat and tingling sensations down to the toes. Medical attention was needed. A Police report was filed. The vehicle was undrivable and was scheduled to be towed to a tow lot for evaluation. The manufacturer was made aware of the failure, a case was filed, and the contact was referred to the dealer for a loaner vehicle. The dealer was contacted. The failure mileage was approximately 96,000.

NHTSA ID
11775627
Incident
Nov 3, 2026
Mileage
96,000 mi
Driver assistance
Filed Nov 3, 2026

Dash lights light up for LKAS, brake system, abs, lane departure disabled, Road Departure Mitigation and acc. I can't just enable cruise control and sensors do not beep for detecting cars, people and stationary things.

NHTSA ID
11775482
Incident
Sep 25, 2026
Filed Nov 2, 2026

The manufacturer has failed or is unable to remedy this safety recall (subframe) as there are no available parts. The local dealer is refusing to even preform an inspection to determine if the car is safe to drive in the meantime, and is unable to provide a timeframe in which this seemingly serious recall will be addressed.

NHTSA ID
11775146
Incident
Nov 1, 2026
Engine
Filed Oct 30, 2026

The car was being driven at Expressway speed and the engine started making noise and then just stopped. There was some smoke and the engine completely quit afterwards we notice some oil dripping underneath the car from the engine. We took it to the Honda dealer and they said that it had thrown a rod and it was sticking through the block.

NHTSA ID
11774783
Incident
Apr 27, 2026
Engine
Filed Oct 28, 2026

My 2017 honda pilot suddenly experienced engine failure. While drive the check engine light came on and could hear engine noise. Towed vehicle to a repair shop where they found bearing material in the oil filter. This vehicle has been well maintained, with regular oil changes.

NHTSA ID
11774318
Incident
Oct 12, 2026
Body & structureSuspension
Filed Oct 26, 2026

The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The vehicle was taken to the dealer, where the contact was informed that a fee was required for the rear passenger-side lower control arm replacement because the lower control arm bolt could not be loosened to complete the recall repair. The contact declined to pay the fee. The manufacturer was notified of the failure, a case was filed, and the contact received an email confirming that the lower control arm replacement cost was at the owner's expense. The contact stated that the manufacturer failed to provide the recall repair free of charge.

NHTSA ID
11773675
Incident
Jun 17, 2026
Engine
Filed Oct 22, 2026

We just purchased last month a 2017 Honda Pilot Elite. We have had issues with the auto start/stop function. Once at a drive through and once at a stoplight. After letting off break, it failed to restart and had to put it in park and restart. This is a dangerous situation being stalled in the road at a busy intersection. I haven't got it in the shop yet, but planning it next week.

NHTSA ID
11772873
Incident
Oct 10, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-090

ENGINE

Service Bulletin - Under certain circumstances, after coming to a stop and the auto idle stop feature engages, the vehicle may not automatically restart. In other circumstances, vehicles may experience a slow crank or fail to start under hot ambient temperature conditions.

AACa10302026902

ENGINE

Dealer Message - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. In other circumstances, vehicles may experience a slow crank or fail to start under hot ambient temperature conditions. The customer should be able to restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

A23-009

ENGINE

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.

A23-078

ENGINE

Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.

A23-078

ENGINE

Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and set the DTC P0741 Torque Converter Clutch Performance or Stuck OFF.

AEBM04182025901

ENGINE

Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL not illuminating. “D” flashes and “Transmission Overheat” message appears setting DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Pilot by model year
YearComplaintsRecallsInvestigationsIssue Index
2026311044.6
20252175163.0
20241197262.6
20231516264.1
20221765165.0
202145910163.2
202049711465.5
201992913465.7
20184437462.5
2017Viewing9434464.2
20161,7308464.8
20151094159.8
20141163054.3
20132736053.2
20121739059.9
201129311057.9
201011110054.1
20091349053.3
20081339160.6
20072119358.6
200626810364.2
200567915762.6
200454413562.6
200372014561.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.