STRUCTURE:FRAME AND MEMBERS; SUSPENSION:REAR
2017 Honda Pilot
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 943 NHTSA owner-reported complaints for the 2017 Honda Pilot, most frequently naming the engine, electrical and fuel system categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 183 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2021 | 5 | 259 |
| Jan 2022 | 4 | 263 |
| Feb 2022 | 2 | 265 |
| Mar 2022 | 9 | 274 |
| Apr 2022 | 5 | 279 |
| May 2022 | 7 | 286 |
| Jun 2022 | 74 | 360 |
| Jul 2022 | 22 | 382 |
| Aug 2022 | 42 | 424 |
| Sep 2022 | 32 | 456 |
| Oct 2022 | 21 | 477 |
| Nov 2022 | 10 | 487 |
| Dec 2022 | 5 | 492 |
| Jan 2023 | 12 | 504 |
| Feb 2023 | 17 | 521 |
| Mar 2023 | 7 | 528 |
| Apr 2023 | 5 | 533 |
| May 2023 | 6 | 539 |
| Jun 2023 | 4 | 543 |
| Jul 2023 | 4 | 547 |
| Aug 2023 | 11 | 558 |
| Sep 2023 | 8 | 566 |
| Oct 2023 | 6 | 572 |
| Nov 2023 | 4 | 576 |
| Dec 2023 | 10 | 586 |
| Jan 2024 | 10 | 596 |
| Feb 2024 | 9 | 605 |
| Mar 2024 | 7 | 612 |
| Apr 2024 | 5 | 617 |
| May 2024 | 5 | 622 |
| Jun 2024 | 6 | 628 |
| Jul 2024 | 9 | 637 |
| Aug 2024 | 10 | 647 |
| Sep 2024 | 6 | 653 |
| Oct 2024 | 9 | 662 |
| Nov 2024 | 20 | 682 |
| Dec 2024 | 16 | 698 |
| Jan 2025 | 16 | 714 |
| Feb 2025 | 5 | 719 |
| Mar 2025 | 10 | 729 |
| Apr 2025 | 9 | 738 |
| May 2025 | 7 | 745 |
| Jun 2025 | 5 | 750 |
| Jul 2025 | 10 | 760 |
| Aug 2025 | 19 | 779 |
| Sep 2025 | 13 | 792 |
| Oct 2025 | 8 | 800 |
| Nov 2025 | 9 | 809 |
| Dec 2025 | 8 | 817 |
| Jan 2026 | 5 | 822 |
| Feb 2026 | 15 | 837 |
| Mar 2026 | 22 | 859 |
| Apr 2026 | 13 | 872 |
| May 2026 | 15 | 887 |
| Jun 2026 | 8 | 895 |
| Jul 2026 | 9 | 904 |
| Aug 2026 | 10 | 914 |
| Sep 2026 | 15 | 929 |
| Oct 2026 | 10 | 939 |
| Nov 2026 | 4 | 943 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine49140.7%
- Electrical26522.0%
- Fuel system14211.8%
- Powertrain (other)12110.0%
- Driver assistance675.6%
- Brakes272.2%
- Body & structure171.4%
- Visibility171.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
On 11/08/2026, My daughter was driving our 2017 Honda Pilot at highway speeds on the freeway when the engine suffered a sudden, violent, and complete seizure. The vehicle experienced an immediate, dangerous loss of motive power while traveling in active traffic, presenting an extreme safety hazard to herself and surrounding motorists. First the engine was running rough, then the accelerator stoped working, then the battery and the oil lights came on, then she pulled over to the side and the brake stopped working (the brake pedal locked and wouldn’t let me press down anymore) then she put the car in park and put the emergency brake on, the the brake failure warning screen popped up, then when she tried to turn the car on and off the engine wouldn’t start and all the warning lights would flicker on the panel, and the engine rpm indicator would just shake around 0 RPM The vehicle was towed to a secure location and has been diagnosed with total internal engine failure. This catastrophic failure mirrors the exact parameters outlined in the active NHTSA Recall Query RQ24013 regarding premature connecting rod bearing wear on Honda 3.5L V6 engines. The 2017 model year was improperly excluded from the previous engine recall (Campaign 23V751000), despite suffering from the identical manufacturing defect. I am requesting that NHTSA expedite this investigation to force a mandatory safety recall before this defect causes severe crashes or injuries.
- NHTSA ID
- 11776795
- Incident
- Nov 8, 2026
The contact owns a 2017 Honda Pilot. The contact stated while her husband was driving approximately 35 - 40 MPH, another vehicle crashed head-on into the vehicle. The driver's seat belt failed to retract upon impact and retracted after the crash, and the air bags failed to deploy. The driver's head struck the steering wheel causing severe head, neck, and back pain, which resulted in abnormal body heat and tingling sensations down to the toes. Medical attention was needed. A Police report was filed. The vehicle was undrivable and was scheduled to be towed to a tow lot for evaluation. The manufacturer was made aware of the failure, a case was filed, and the contact was referred to the dealer for a loaner vehicle. The dealer was contacted. The failure mileage was approximately 96,000.
- NHTSA ID
- 11775627
- Incident
- Nov 3, 2026
- Mileage
- 96,000 mi
Dash lights light up for LKAS, brake system, abs, lane departure disabled, Road Departure Mitigation and acc. I can't just enable cruise control and sensors do not beep for detecting cars, people and stationary things.
- NHTSA ID
- 11775482
- Incident
- Sep 25, 2026
The manufacturer has failed or is unable to remedy this safety recall (subframe) as there are no available parts. The local dealer is refusing to even preform an inspection to determine if the car is safe to drive in the meantime, and is unable to provide a timeframe in which this seemingly serious recall will be addressed.
- NHTSA ID
- 11775146
- Incident
- Nov 1, 2026
The car was being driven at Expressway speed and the engine started making noise and then just stopped. There was some smoke and the engine completely quit afterwards we notice some oil dripping underneath the car from the engine. We took it to the Honda dealer and they said that it had thrown a rod and it was sticking through the block.
- NHTSA ID
- 11774783
- Incident
- Apr 27, 2026
My 2017 honda pilot suddenly experienced engine failure. While drive the check engine light came on and could hear engine noise. Towed vehicle to a repair shop where they found bearing material in the oil filter. This vehicle has been well maintained, with regular oil changes.
- NHTSA ID
- 11774318
- Incident
- Oct 12, 2026
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The vehicle was taken to the dealer, where the contact was informed that a fee was required for the rear passenger-side lower control arm replacement because the lower control arm bolt could not be loosened to complete the recall repair. The contact declined to pay the fee. The manufacturer was notified of the failure, a case was filed, and the contact received an email confirming that the lower control arm replacement cost was at the owner's expense. The contact stated that the manufacturer failed to provide the recall repair free of charge.
- NHTSA ID
- 11773675
- Incident
- Jun 17, 2026
We just purchased last month a 2017 Honda Pilot Elite. We have had issues with the auto start/stop function. Once at a drive through and once at a stoplight. After letting off break, it failed to restart and had to put it in park and restart. This is a dangerous situation being stalled in the road at a busy intersection. I haven't got it in the shop yet, but planning it next week.
- NHTSA ID
- 11772873
- Incident
- Oct 10, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Service Bulletin - Under certain circumstances, after coming to a stop and the auto idle stop feature engages, the vehicle may not automatically restart. In other circumstances, vehicles may experience a slow crank or fail to start under hot ambient temperature conditions.
ENGINE
Dealer Message - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. In other circumstances, vehicles may experience a slow crank or fail to start under hot ambient temperature conditions. The customer should be able to restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ENGINE
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.
ENGINE
Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.
ENGINE
Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and set the DTC P0741 Torque Converter Clutch Performance or Stuck OFF.
ENGINE
Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL not illuminating. “D” flashes and “Transmission Overheat” message appears setting DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 31 | 1 | 0 | 44.6 |
| 2025 | 217 | 5 | 1 | 63.0 |
| 2024 | 119 | 7 | 2 | 62.6 |
| 2023 | 151 | 6 | 2 | 64.1 |
| 2022 | 176 | 5 | 1 | 65.0 |
| 2021 | 459 | 10 | 1 | 63.2 |
| 2020 | 497 | 11 | 4 | 65.5 |
| 2019 | 929 | 13 | 4 | 65.7 |
| 2018 | 443 | 7 | 4 | 62.5 |
| 2017Viewing | 943 | 4 | 4 | 64.2 |
| 2016 | 1,730 | 8 | 4 | 64.8 |
| 2015 | 109 | 4 | 1 | 59.8 |
| 2014 | 116 | 3 | 0 | 54.3 |
| 2013 | 273 | 6 | 0 | 53.2 |
| 2012 | 173 | 9 | 0 | 59.9 |
| 2011 | 293 | 11 | 0 | 57.9 |
| 2010 | 111 | 10 | 0 | 54.1 |
| 2009 | 134 | 9 | 0 | 53.3 |
| 2008 | 133 | 9 | 1 | 60.6 |
| 2007 | 211 | 9 | 3 | 58.6 |
| 2006 | 268 | 10 | 3 | 64.2 |
| 2005 | 679 | 15 | 7 | 62.6 |
| 2004 | 544 | 13 | 5 | 62.6 |
| 2003 | 720 | 14 | 5 | 61.1 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.