AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2004 Honda Pilot
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 544 NHTSA owner-reported complaints for the 2004 Honda Pilot, most frequently naming the powertrain (other), interior & seats and airbags categories. 13 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 235 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2016 | 4 | 413 |
| May 2016 | 2 | 415 |
| Jun 2016 | 2 | 417 |
| Jul 2016 | 9 | 426 |
| Aug 2016 | 3 | 429 |
| Sep 2016 | 4 | 433 |
| Oct 2016 | 3 | 436 |
| Nov 2016 | 2 | 438 |
| Dec 2016 | 1 | 439 |
| Feb 2017 | 2 | 441 |
| Mar 2017 | 2 | 443 |
| Apr 2017 | 2 | 445 |
| Jun 2017 | 2 | 447 |
| Aug 2017 | 3 | 450 |
| Sep 2017 | 2 | 452 |
| Oct 2017 | 1 | 453 |
| Nov 2017 | 7 | 460 |
| Dec 2017 | 6 | 466 |
| Jan 2018 | 2 | 468 |
| Feb 2018 | 2 | 470 |
| Mar 2018 | 3 | 473 |
| May 2018 | 4 | 477 |
| Jun 2018 | 4 | 481 |
| Jul 2018 | 1 | 482 |
| Aug 2018 | 4 | 486 |
| Oct 2018 | 3 | 489 |
| Nov 2018 | 1 | 490 |
| Dec 2018 | 5 | 495 |
| Feb 2019 | 3 | 498 |
| Mar 2019 | 1 | 499 |
| Apr 2019 | 1 | 500 |
| May 2019 | 3 | 503 |
| Jun 2019 | 1 | 504 |
| Jul 2019 | 1 | 505 |
| Aug 2019 | 2 | 507 |
| Oct 2019 | 3 | 510 |
| Nov 2019 | 2 | 512 |
| Dec 2019 | 3 | 515 |
| Jan 2020 | 2 | 517 |
| Feb 2020 | 1 | 518 |
| May 2020 | 1 | 519 |
| Jun 2020 | 2 | 521 |
| Jul 2020 | 1 | 522 |
| Dec 2020 | 3 | 525 |
| Aug 2021 | 1 | 526 |
| Dec 2021 | 1 | 527 |
| Mar 2022 | 1 | 528 |
| Jul 2022 | 1 | 529 |
| Oct 2022 | 1 | 530 |
| Dec 2022 | 1 | 531 |
| Mar 2023 | 1 | 532 |
| May 2023 | 2 | 534 |
| Aug 2023 | 1 | 535 |
| Sep 2023 | 1 | 536 |
| Jan 2024 | 2 | 538 |
| Feb 2024 | 1 | 539 |
| Mar 2025 | 1 | 540 |
| May 2025 | 1 | 541 |
| Jun 2025 | 1 | 542 |
| Aug 2025 | 2 | 544 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)9615.4%
- Interior & seats8814.1%
- Airbags8113.0%
- Electrical609.6%
- Engine508.0%
- Transmission477.5%
- Body & structure426.7%
- Suspension274.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
13 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Ignition Interlock Failure - Rollaway
On December 10, 2012, Honda Motor Company submitted a defect information report to NHTSA regarding ignition interlocks in approximately 576,117 model year MY) 2003 through 2004 Honda Pilot and Odyssey vehicles that are the subject of this investigation and 231,044 MY 2003 through 2006 Acura MDX vehicles (Recall No. 12V-573).Honda's report states that a design change to the ignition switch used in the recalled vehicles reduced the range of rotation for the ignition switch from 160 degrees in earlier designs to 125 degrees without a corresponding change to the ignition interlock blocking mechanism.The result was that excessive rotational force could damage a lever that would allow the driver to remove the ignition key that was in a position other than the Park position, which may allow the vehicle to roll away.ODI identified 176 complaints related to the alleged defect, including 48 roll away crashes.Threeof the incidents resulted in the following injuries to pedestrians:1) a broken foot and torn Achilles tendon; 2) a fractured fibula and crush injuries to a shin area; and 3) an incident requiring unspecified treatment at a hospital emergency room.This investigation is closed.The VOQs associated with this investigation are: 10486515, 10486393, 10486100, 10485010, 10482229, 10482091, 10481169, 10481105, 10481079, 10481027, 10480804, 10480648, 10480099, 10480009, 10479934, 10479695, 10479561, 10479517, 10479494, 10479484, 10479437, 10479421, 10479409, 10479343, 10478916, 10478876, 10478857, 10478845, 10478784, 10478776, 10478720, 10476767, 10473167, 10465590, 10463995, 10457825, 10452596, 10451185, 10448593, 10446962, 10440841, 10440040, 10439061, 10439033, 10438611, 10425909, 10403299, 10397920, 10395833, 10395298, 10379673, 10374724, 10365751, 10363501, 10361325, 10358480, 10355331, 10354680, 10354669, 10354390, 10353281, 10351899, 10351489, 10351240, 10349716, 10349612, 10348987, 10348955, 10348725, 10348579, 10348564, 10348429, 10348389, 10348268, 10348254, 10331474, 10325334, 10276072, 10179464.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that at the time of purchase, the odometer mileage reading was 160,000. After obtaining a Carfax Report it was discovered that the previous mileage was 337,000. The contact also indicated that the instrument cluster had been replaced and the air bag and check engine warning lights were inoperable, and the driver’s side air bag had been removed from the vehicle. The VIN was not available.
- NHTSA ID
- 11679076
- Incident
- Aug 7, 2025
- Mileage
- 337,000 mi
Honda sold America cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom
- NHTSA ID
- 11679046
- Incident
- Jul 8, 2025
The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!
- NHTSA ID
- 11664243
- Incident
- Nov 15, 2022
Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase September 2024, the vehicle mileage was 139,020. The contact stated that after a mechanic had informed the contact that the frame was severely rusted, the contact retrieved the Carfax report history of the vehicle and discovered that the vehicle mileage was 196,000 on August 11, 2018.
- NHTSA ID
- 11659679
- Incident
- Sep 8, 2024
When I took my car for tire installation at Walmart on [XXX] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". I was on my driving it to a body shop when something snapped near the right rear tire after I hit pot holes. I felt it was unsafe to continue I decided to drive it slowly back home and parked it. I fear to drive it again to avoid causing accidents to myself and to other motorists. The car engine runs good and there are no problem lights on my car dashboard. The car interior is still good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11647498
- Incident
- Mar 10, 2025
The contact owns a 2004 Honda Pilot. The contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
- NHTSA ID
- 11574322
- Incident
- Feb 15, 2024
The contact owns a 2004 Honda Pilot. The contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000.
- NHTSA ID
- 11567823
- Incident
- Dec 25, 2023
- Mileage
- 125,000 mi
I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda no longer makes the part that would be required to fix this safety issue. This issue affects all 2003-2008 model year Honda Pilots. There were over 800,000 2003-2008 model year pilots sold and because of Honda vehicle's longevity there is a massive number of these vehicles still on the roads.
- NHTSA ID
- 11563917
- Incident
- Sep 20, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.
STRUCTURE
Service Bulletin - Corrosion of the frame rail that supports the rear subframe may occur on some vehicles that are commonly driven in harsh environments. The subframe mounts may pull away from the body of the vehicle (see images below), but extensive testing has concluded that vehicle stability will be maintained. As an alternative to a complete frame replacement, a frame repair kit has been developed.
POWER TRAIN
Service Bulletin - Case v. American Honda Motor Co., Inc., Case No. BC 424169 (Third Clutch Transmission Settlement - $25 Credit Vouchers).
EQUIPMENT:APPLIANCE:AIR CONDITIONER
"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
AIR BAGS
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
AIR BAGS
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 10 | 1 | 0 | 43.4 |
| 2025 | 178 | 4 | 1 | 63.3 |
| 2024 | 107 | 6 | 2 | 63.3 |
| 2023 | 131 | 5 | 2 | 63.5 |
| 2022 | 139 | 5 | 1 | 65.0 |
| 2021 | 416 | 10 | 1 | 63.1 |
| 2020 | 476 | 11 | 4 | 66.1 |
| 2019 | 877 | 13 | 4 | 65.8 |
| 2018 | 434 | 7 | 4 | 63.6 |
| 2017 | 908 | 4 | 4 | 64.5 |
| 2016 | 1,679 | 8 | 4 | 65.4 |
| 2015 | 108 | 4 | 1 | 61.6 |
| 2014 | 116 | 3 | 0 | 56.0 |
| 2013 | 270 | 6 | 0 | 52.5 |
| 2012 | 170 | 9 | 0 | 57.8 |
| 2011 | 292 | 11 | 0 | 58.4 |
| 2010 | 111 | 10 | 0 | 54.0 |
| 2009 | 134 | 9 | 0 | 54.3 |
| 2008 | 132 | 9 | 1 | 62.9 |
| 2007 | 211 | 9 | 3 | 59.3 |
| 2006 | 266 | 10 | 3 | 64.2 |
| 2005 | 679 | 15 | 7 | 63.1 |
| 2004Viewing | 544 | 13 | 5 | 62.6 |
| 2003 | 720 | 14 | 5 | 61.6 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.