2022 Honda Pilot

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Severe metallic engine knock, metal debris found in drained oil pan by Perfection Honda, pre-intake DTC codes P2651, and active dashboard alert ("Emissions System Problem"). Safety Hazard: Sudden engine stalling/seizure and loss of power steering/braking assistance at highway speeds.

NHTSA ID

11766241

Incident

Aug 31, 2026

I noticed up and down motion that seemed like a rotor problem. I had them look at the rotors and breaks. It was not them. They balance the tires and that didn't fix it. I asked them to do a NVH test to find where the vibration was coming from they told me they would do it and kept my car for the weekend. Monday rolls around and they tell me they won't do it. I was able to find a NVH app which you will see in the results attached. They still refused to do the test. By government and honda policy they are required to have this equipment. They just refuse to do it because this it is sitting in my driveway accruing non repair time because its not safe or mechanically sound. I still have 13000 miles left on my 5 yr 60000 mile warranty

NHTSA ID

11766096

Incident

Sep 10, 2026

I was driving and the Idle Start Stop was ON and when stopped, the Idle stop system turn OFF my vehicule it went to NEUTRAL when I took my foot out of the pedal the car didn’t want to turn ON again and I was in the middle of the ROAD and almost someone hit me. This issue has happened before multiple time.

NHTSA ID

11765471

Incident

Sep 19, 2026

My 2022 Honda Pilot began experiencing this problem in approximately November 2025. Since then, the vehicle has repeatedly displayed multiple safety-system warnings simultaneously, including Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, and Auto High-Beam Problem. The ACC and LKAS warning indicators also illuminate. The problem is persistent but intermittent. Approximately 95% of the time the warnings and system problems are present. On rare occasions, approximately 5% of the time, the warnings temporarily clear and the systems appear to operate normally, but the problem returns. I took the vehicle to an authorized Honda dealership for diagnosis. The dealer documented DTC U3000-49 and diagnosed an “internal failure of the multipurpose camera.” The dealer recommended replacement of the camera followed by camera aiming/calibration. The quoted repair cost was $2,105 plus tax. The repair has not yet been completed because I have not been able to afford the cost of the repair. As a result, I have continued driving the vehicle with these safety systems unavailable most of the time. The failure of the multipurpose camera affects multiple Honda Sensing driver-assistance and collision-avoidance systems at the same time. I consider this a significant safety concern because it affects systems intended to assist with collision mitigation/braking, maintaining lane position, road-departure mitigation, adaptive cruise control, and other driver-assistance functions. The simultaneous loss of these systems may increase the risk of a crash, particularly because the malfunction is intermittent and the systems can temporarily return to normal operation before failing again. The malfunction has been confirmed by an authorized Honda dealership and is documented on the dealer repair order. The vehicle and component are available for inspection upon request.

NHTSA ID

11765141

Incident

Nov 1, 2025

Engine fails to restart after stopping at stop lights or stop signs when AUTO START STOP feature is engaged. My safety as well as others pasenger was drivers safety was at risk since incidents occured on busy exit ramps in Dallas, TX and Southlake Texas. The problem has only been verbally confirmed by the dealer and Honda Corporate that it is a know defect and will only be handled as an extended warranty.

NHTSA ID

11764511

Incident

Sep 1, 2026

THE UNIT WAS PURCHASED IN JUNE 2022. ALL CARE MAINTENANCE COMPLETED BY AN AUTHORIZED HONDA DEALER. BROUGHT TO HONDA OF [XXX] ON XXX DUE TO CAMERA ELECTRONIC FAILURE. UNIT HAS 34, 162 MILES LOG IN. DTC U3000-49: system indicates camera electronic failure. Recommendation is to replace it. Estimated repair out the door is $2,301.60. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764242

Incident

Sep 8, 2026

THE UNIT WAS PURCHASED IN XXX. ALL CARE MAINTENANCE COMPLETED BY AN AUTHORIZED HONDA DEALER. BROUGHT TO HONDA OF [XXX] ON XXX DUE TO CAMERA ELECTRONIC FAILURE. UNIT HAS 34, 162 MILES LOG IN. DTC U3000-49: system indicates camera electronic failure. Recommendation is to replace it. Estimated repair out the door is $2,301.60. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764241

Incident

Sep 8, 2026

The contact owns a 2022 Honda Pilot. The contact stated that while driving 56 MPH, the sunroof exploded without impact. There were no other vehicles nearby. The sunroof visor was closed. The dealer was contacted, and a voicemail was recorded. The service representative called back and informed the contact that there was no warranty on the vehicle for the repair. The dealer referred the contact to a body shop. The manufacturer was contacted and opened a case. The failure mileage was 57,200.

NHTSA ID

11763690

Incident

Sep 10, 2026

Mileage

57,200 mi

Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.