RoadVitals

2022 Hyundai Santa Cruz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V181000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
184
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 17, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
5 injuries, 0 deaths reported

Overview

Our database contains 184 NHTSA owner-reported complaints for the 2022 Hyundai Santa Cruz, most frequently naming the powertrain (other), engine and driver assistance categories. 4 safety recalls have been issued covering this model year; and 65 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V181000NHTSA advisory: park outside

TRAILER HITCHES

Mar 17, 2023
584,784 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk: A fire while parked or driving can increase the risk of injury.
The remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor AmericaManufacturer number 244View on NHTSA.gov

STRUCTURE:BODY:ROOF AND PILLARS; STRUCTURE:CRITICAL FASTENERS

Jan 31, 2023
16,104 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
The risk: A detached roof molding could become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Hyundai Motor AmericaManufacturer number 241View on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION

Oct 6, 2022
56,148 units potentially affected
The defect: Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk: Loss of drive power increases the risk of a crash.
The remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Hyundai Motor AmericaManufacturer number 236View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 21, 2026

While driving on a 170 mile trip at mostly high speed, when reducing speed near destination the engine suddenly shut off while traveling at 35 mph. Dashboard lights and alarms occurred indicating engine was off. Was able to safely bring the vehicle to a stop. Was very lucky this occurred in an area where I could bring the car safely to a stop. No indication of engine trouble or any alert lights proceeded the engine shut down. Was able to restart the car and safely reach destination. Was also able to do 170 mile return trip without incident. I reported this directly to Hyundai through their app. Scheduled appointment with dealer to check the vehicle. Inspection and diagnostics at Hyundai dealer revealed nothing. This occurrence was obviously very dangerous.

NHTSA ID
11765981
Incident
Sep 16, 2026
Driver assistance
Filed Sep 11, 2026
Crash reported1 injury reported

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving on I-95 and approaching a stopped vehicle, the brake pedal was depressed, and the automatic emergency braking system engaged. Upon depressing the accelerator pedal to accelerate when traffic started moving, the emergency braking light remained illuminated, and an alarm sounded even after the preceding vehicle drove away. The automatic emergency braking system failed to disengage, causing the vehicle to be rear-ended by an ambulance. The contact sustained body soreness from head to feet and whiplash but had not yet received medical treatment. The ambulance air bags deployed, and the ambulance was undrivable. The vehicle was taken to an autobody shop, where an estimate was provided. The contact believed that the vehicle would be totaled, but the insurance company had not yet evaluated the vehicle. The failure mileage was approximately 57,000.

NHTSA ID
11763570
Incident
Sep 9, 2026
Mileage
57,000 mi
Engine
Filed Sep 10, 2026

My INTEGRATED THERMAL MANAGEMENT (ITM) module went bad in my 2022 Hyundai Santa Cruz. I notified Hyundai about it and found out there are several service bulletins related to this part. My truck was outside the bumper-to-bumper warranty, so I had to pay over $1000.00 to get it replaced. I think it's shitty that Hyundai knows there is an issue with part on 2022-2023 Santa Cruz's and aren't willing to cover it. On top of that, the ECU has to re-calibrated after the repair, which didn't allow me to replace the part myself.

NHTSA ID
11763482
Incident
Sep 7, 2026
Powertrain (other)
Filed Sep 9, 2026

In approximately late 2024, at just under 30,000 miles, the vehicle lost motive power while driving on the interstate. Multiple warning lights illuminated and the vehicle lost drive shortly afterward, leaving me unable to accelerate in traffic. The vehicle was then serviced under Recall 236 (NHTSA 22V-746) for the 8-speed dual-clutch transmission high-pressure oil pump. The remedy performed was a transmission control unit software update only; the transmission was not replaced. I do not have the exact dates and am reporting these as approximate. The vehicle now has approximately 99,700 miles. It has developed hesitation and dragging on drive-off within the first half mile of every trip and at low speed in town, resolving once the transmission is warm, with no check engine light or warning lamp. The selling dealer had the vehicle approximately 35 days across two repair orders without diagnosing the condition. The repairs performed were a cylinder 3 spark plug/oil repair and dropping and cleaning the fuel tank, neither of which resolved the complaint. I have run non-ethanol fuel exclusively since the vehicle was returned and the condition is unchanged. I am taking the vehicle to a different Hyundai dealer and have opened a case with Hyundai. I am filing this report because the software-only remedy may not be adequate for this transmission. Roughly two years and 70,000 miles after that repair, the same transmission is again showing drivability problems, and other owners may experience the same loss of power.

NHTSA ID
11763142
Incident
Jun 17, 2026
Driver assistanceFuel system
Filed Sep 8, 2026

Vehicle in the middle of turning in to a hazardous highway lost power and then began to drive sluggish at 20 miles per hour skipping. It acted like the fuel injectors were not allowing it to get fuel. After having some one check it is exactly what was wrong.. It he vehicle had not caught up I would be dead as an oncoming vehicle did not realize the care was not moving.

NHTSA ID
11762676
Incident
Sep 5, 2026
Powertrain (other)
Filed Aug 10, 2026

The cars transmission has become very jerky at low speeds. The drive train will either hesitate or rev without power for a couple seconds. The problem started at around 14k miles.

NHTSA ID
11755857
Incident
Mar 1, 2026
Powertrain (other)
Filed Aug 4, 2026

The transmission failed. The dealership computer identified the failure with Safety Recall 236.

NHTSA ID
11754830
Incident
Jul 29, 2026
EngineFuel system
Filed Jul 10, 2026

October 2025 while driving the vehicle at highway speeds, vehicle started bucking, losing power and then stalled. The check engine light did not come on. I was able to get off the side of the road and had it towed to the dealer. Dealer found injectors to be leaking and replaced all 4 GDI fuel injectors-mileage was 29,598. On July 1, 2026, again the same issue while driving the vehicle at highway speeds, it started bucking, losing power and stalling when slowed. This time the check engine light came on. Again, it was undrivable and had to be towed to the dealer. Dealer found after 15,000 miles, some of the new injectors failed and were leaking and all 4 GDI injectors were replaced again-mileage 44,492. Both times there was no warning signs that the fuel injectors were about to fail. No other tests were performed on the engine to find out why the fuel injectors are repeatedly failing. I have filed a report with Hyundai National Consumer Affairs because the vehicle will be out of warranty by the end of 2026, and the underlying issue has not been investigated nor resolved. I am concerned that once vehicle is out of warranty, a major issue with the engine will be found that caused repeated failure of the fuel injectors. I did request an extension of the warranty, but was told that normally doesn't happen.

NHTSA ID
11749598
Incident
Oct 15, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Z08 OL

VISIBILITY/WIPER

Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Wiper Motor Crank Arm Nut under these conditions has been extended to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

26-BD-003H TSB

STRUCTURE:BODY

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or by replacing the tonneau handle and latch assembly.

26-BD-007H DN

VISIBILITY/WIPER

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners.

26-BD-007H TSB

VISIBILITY/WIPER

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the wiper motor crank arm nut to address this condition.

26-BD-007H DCS

VISIBILITY/WIPER

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-BD-007H to replace the wiper motor crank arm nut to address this condition.

26-AT-005H TSB

POWER TRAIN

This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learning variation, improving drivability and judder symptoms. Some 8WDCTs (indicated by a new part number) received an updated clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise, drivability concerns may occur. This service procedure should be performed prior to any 8WDCT replacements done for drivability/judder concerns.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Santa Cruz by model year
YearComplaintsRecallsInvestigationsIssue Index
2026530—
2025193058.7
2024351048.6
2023792049.7
2022Viewing1844050.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.