2017 Ford Focus Owner Complaints

We have a recall for our car. The recall is 18532A. In this recall it states that if there are drivability issues with this car they are to replace the canister purge valve. We have complained of these exact issues which include complete loss of power while driving and they have refused to replace the CPV. They are attempting to get us to agree to running diagnostics and will only replace the part if it comes back bad or charge us $200. But as I mentioned, if we are having complaints they are just supposed to replace the part and diagnostics are not necessary. There’s also another notice which is 24N07, that also states if there are driving issues, as a courtesy from Ford, they are to replace the canister purge valve. This car poses a huge safety risk and they are refusing to address the issue.

NHTSA ID

11761377

Incident

Sep 1, 2026

The transmission on my 2017 Ford Focus started not shifting correctly. It would shudder, slip and hesitate when shifting. At times when it did get up to speed it would unexpectedly downshift and go into limp mode. The automobile is not safe to drive and is now parked at my residence. A warning would flash up on the dash that stated the transmission was overheating and for me to pull over to a safe location as I recall. On October 22, 2025 the automobile was delivered to a local Ford dealership for a diagnostic system check. Per the diagnostic test report a PPT G was performed and found it necessary to replace the transmission due to a failed B clutch shift fork. The estimate quote for a transmission replacement along with some other repairs was $10,000.00. I had the car towed to my home and it now sits in my driveway until and if a recall is issued. According to an article published by MSN. com that enough complaints were filed that Ford extended warranty coverage, issued a long series of software and hardware fixes, and settled a class action covering roughly two million Focus an Fiesta cars. I have in my possession the invoice for the diagnostic testing which was performed. I however do not know how to upload the invoice for your review, but would be willing to take it to the service department for them to do it.

NHTSA ID

11760607

Incident

Oct 2, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure after 2 recall/warranty repairs, most recently in July 2026. How was your safety or the safety of others put at risk? Vehicle accelerating and then stopping out right on and off the freeway "bucking" on the freeway, fast then slow, with no foot on the accelerator. Has the problem been reproduced or confirmed by a dealer or independent service center? This was immediately noticed when we picked up the vehicle from the dealer after the 2nd Ford recall repair. No, they deny this, and state this is a coincidence when it was not doing this when we dropped the vehicle off to them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but I will be getting police, lawyers and insurance involved since Ford motor company will not help us. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light and service engine now light on when we picked up the vehicle from the Ford dealership on July 13th, 2026. The day we picked it up, immediately this happened pulling out of the dealership/service department, and on the freeway, 4 times causing close to 4 accidents.

NHTSA ID

11759835

Incident

Jul 13, 2026

2017 focus slow down for traffic go to accelerate and nothing like it wasn’t in gear had to jump out and push car out of intersection told the clutch stuck or tcm but ford won’t fix their mistakes and nobody makes them stand behind their mistake it bad when nobody cares after the sale and they have ur money. Someone help

NHTSA ID

11759289

Incident

May 23, 2026

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was taken to a dealer for a recall repair associated with an engine oil failure and tensioner replacement. The contact stated that after the recall repair, while her daughter was driving at an undisclosed speed, the vehicle was jerking and then unintendedly accelerated. The "Service Engine" light was illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11758167

Incident

Jun 25, 2026

Mileage

160,000 mi

I was driving and during the drive I realized that if the accelerator pedal was pressed more than the lightest touch the car would stop accelerating. I decided that I had to turn back to go home, and during my return trip the engine oil pressure lamp started flashing at me. Soon after, I entered a roundabout and pressed the clutch. At this moment the engine stopped working (tach to 0 rpm) and I had to coast and pull over. The starter worked but the engine did not turn over--it was seized. Prior to that day, it seemed like the car was having trouble with its turbocharger--boost was delayed at first and later intermittent. Since I was on a mostly empty road this did not pose a safety threat to others, though I did slow down traffic as I pulled over on a two-lane road. If this same issue had happened later into my drive on a busier road or highway, mine and others' safety would have been put at risk due to my car suddenly not working with little warning. The engine is seized and needs to be replaced. It would be available for inspection as I have not yet replaced it. The current cost to repair has been quoted to me at between $9000 and $10000.

NHTSA ID

11756867

Incident

Jul 30, 2026

I am filing this complaint regarding a severe safety hazard and prolonged failure to resolve an official recall repair by the manufacturer and dealership. In April 2026, the vehicle was brought to the dealership for an official recall repair. The repair was delayed for 2 months. In June 2026, after the dealership confirmed completion, I retrieved the vehicle. While driving on the highway, the check engine light suddenly illuminated and the vehicle completely lost power. Pressing the accelerator pedal produced no response, leaving the car unable to accelerate in active high-speed traffic. This created an extreme safety risk that nearly caused a severe highway collision. The vehicle was towed back to the dealership. The dealership returned the vehicle a second time, claiming it was repaired, but the exact same check engine light illuminated immediately with the same loss of power, requiring another tow. As of August 2026, the dealership has retained the vehicle for over 4 months in total due to backordered parts, without providing a clear completion date or loaner/rental transportation support. The dealership and corporate customer care are currently ignoring attempts to communicate. The recurring loss of engine power on the highway and unresolved recall defect pose a direct and imminent risk to public road safety. The components involved are currently at the dealership for inspection.

NHTSA ID

11756823

Incident

Apr 6, 2026

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. The vehicle was restarted after approximately 45 minutes after each failure. The vehicle was towed to the neighbor's house approximately seven times and was taken once to an independent mechanic; however, the failure could not be duplicated. The contact stated that on one occasion while attempting to restart the vehicle, the accelerator pedal was depressed and the engine revved; however, the vehicle lost power and stalled. The manufacturer was not notified of the failure. The failure mileage was approximately 123,226.

NHTSA ID

11756238

Incident

Jul 31, 2026

Mileage

123,226 mi

Timing belt came apart and my engine blew in the middle of driving. I contacted ford and they said i had to deal with it. So I have had it repaired. I have invoices. Warning light came on seconds before it died. I only have 40,000 miles on my car.

NHTSA ID

11754853

Incident

Oct 14, 2024

I presented my vehicle to Oliver Ford-Lincoln in Plymouth, IN for inspection under recall 23S64 / NHTSA 23V-905. The dealership confirmed that the oil pump drive belt degraded, clogging the oil pickup pump screen and causing engine oil starvation and complete engine failure. The dealership subsequently denied recall coverage claiming "bad maintenance history". Under NHTSA Campaign 23V-905, Ford explicitly acknowledges that the wet belt and tensioner are defective by design and cause oil starvation. Denying a safety recall remedy for the exact failure mechanism detailed in the federal recall notice based on discretionary maintenance rules violates federal safety recall requirements. Furthermore, I attempted to escalate this denial to Ford Corporate. Ford Corporate refused to generate an official case number, promised a callback, and abandoned the request. I am requesting NHTSA intervention to compel Ford Motor Company to honor the remedy mandated under Safety Recall 23V-905.

NHTSA ID

11752825

Incident

Nov 25, 2025

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering and sputtering while driving. While accelerating, the vehicle hesitated. The vehicle failed to shift into gear properly. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

NHTSA ID

11751096

Incident

May 1, 2026

multiple clutch's have had to be replaced in BOTH of my 2017 Ford Focuses. Had to replace the transmission in my other one. Now this one is having transmission issues again. Dont know if I can handle another $4000 bill because Ford created and sold a defective product and depite several repairs never fixed it as they kept using the same faulty parts. Was told by dealership that they just replace the same parts over and over at Ford's direction until the warrenty expires as Ford was not going to come up with a permanent fix as they were converting to SUV and Truck only. Maybe the NHTSA

NHTSA ID

11750753

Incident

Jul 15, 2026

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the low engine oil pressure warning light illuminated, and the contact stopped driving the vehicle. The vehicle was taken to the dealer, where the engine oil pump, the engine, and the coolant gasket housing were replaced under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the vehicle started overheating. The vehicle was taken back to the dealer several times, and the contact was eventually informed that diagnostic trouble codes indicating an overheating failure were retrieved when the vehicle was initially taken to the dealer. The contact stated that the dealer stated that the overheating failure was not related to the recall repair. No further assistance was provided. The manufacturer was notified of the failure and a case was filed; the contact was advised to take the vehicle to another dealer for a second assessment, and the manufacturer would follow up with the initial dealer based on the assessment. The failure mileage was approximately 178,000.

NHTSA ID

11750662

Incident

Apr 15, 2026

Mileage

178,000 mi

See attached document for complaint.

NHTSA ID

11749475

Incident

May 28, 2026

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and stalled. No warning light was illuminated. The vehicle was turned off and restarted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) in 2019. The manufacturer was made aware of the failure, and a case was filed, but the manufacturer confirmed the dealer's information. The failure mileage was approximately 50,000.

NHTSA ID

11748475

Incident

Jul 5, 2026

Mileage

50,000 mi

While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeably and made abnormal noises. No check engine light appeared during this initial incident. This problem occurred multiple times over several days, most often when the fuel tank was below approximately half full. Each time, I was able to temporarily restore normal operation by shutting the vehicle off, waiting about one minute, and restarting it. After restarting, the vehicle would drive completely normally until the problem occurred again. A few days later, while sitting in my vehicle during a work break, I started the engine and it immediately entered limp mode without being driven. A check engine light then illuminated, and the engine stalled shortly afterward. The diagnostic trouble codes retrieved were: * P1674 (Stored, Pending, Permanent, and Enhanced) * U0100 (Enhanced ABS Code) A mechanic familiar with Ford vehicles suggested the symptoms could be related to the EVAP canister purge valve issue that has been investigated on similar Ford Focus models. He recommended keeping the fuel tank above half full as a test. Since keeping the fuel tank full, the limp mode condition has not reoccurred. I took the vehicle to a Ford dealership to have the purge valve issue evaluated. The dealership declined to perform any purge valve-related repairs because they believed the problem was transmission-related and stated the engine issue would need to be repaired first. I am submitting this report because the vehicle unexpectedly loses power while driving, creating a significant safety hazard when traveling at normal traffic speeds.

NHTSA ID

11748428

Incident

Jun 14, 2026

The contact owns a 2017 Ford Focus. The contact stated that occasionally while driving at various speeds, the vehicle suddenly lost automotive power and hesitated while the accelerator pedal was depressed. An unknown warning light was illuminated. In addition, the contact used an OBD-2 scanner and retrieved DTC: P00C6. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact associated the failure with NHTSA Campaign Numbers: 19V515000 (Fuel System, Gasoline) and 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

NHTSA ID

11744707

Incident

Jun 1, 2026

Mileage

140,000 mi

The vehicle experienced a sudden and total loss of transmission engagement and motive power while driving at highway speeds due to a Transmission Control Module (TCM) failure. The vehicle unexpectedly dropped out of gear into a 'no-power' state, creating an immediate traffic hazard and nearly causing a rear-end collision. The vehicle is hardly functioning at any speed, drops all power then jerks into a higher gear. The vehicle is cutting off in traffic and cannot be started unless a transmission reset is done. The vehicle has lost all reverse causing hazards if reverse is needed. The nearest auto parts diagnosed a failed TCM and clutch but dealership and Ford refuses to replace it because Ford excluded 2017 models from "Customer Satisfaction Program 14M02", despite using the identical defective transmission hardware as the recalled 2012-2016 models.

NHTSA ID

11740996

Incident

May 28, 2026

The symptoms are shuddering (driving and turning corners), delayed acceleration and bouncing from a stop. This has been recalled and the clutch will never stop performing this way. This is the 3rd time I have had an issue. Researching this online, I have found that it is a federal law that it must be fixed free of charge. Dealership has refused to work with me. WHAT DO I DO NOW?

NHTSA ID

11738807

Incident

Jan 1, 2026

The block heater on this car is leaking. The recall 26V011 does not apply to this VIN, even though it falls under the year, make, model category. How can I get my vehicle to have the recall done when it shows that it is not affected, even though it is clearly leaking.

NHTSA ID

11731612

Incident

Feb 2, 2026

engine failure - coolant entering engine cylinder #2, Internal engine failure. Car was stalled loss of power on highway and almost killed. Towed to nearest mechanic shop. Need to disassemble and confirm failure point. Ford law suits for coolant internal engine damage and failure. This is a known defect with Ford Ecoboost engines. Including coolant/antifreeze entering the engine. Also, the coolant intrusion into cylinders. Requesting good will assistance as unable to use car for over 2 months. Ford headquarters is acting like they know nothing about this.

NHTSA ID

11729480

Incident

Jan 30, 2026

●Unknown- transmition seem to slip or acted like stalling or about to die. Would jerk forward and shutter till finally would not start after being turned off. So had it towed because would not start again. ●myself and others in my 2017 Ford Focus titanium edition were traveling over a bridge at the time of the incident and very well have stalled out or quit running in the middle of traffic on a bridge causing a collision or worse loss of life ●No- no service center has addressed the issue not due to me not trying but merely, nothing's been done from where I've taken it to ●No- at the moment that is not required as of yet. ●Yes- the forward jerking and shuttering started a couple of years every now and then, until it turned into such a severe situation. ●No - no signs signals lights or anything on the dash showed any kind of sign of anything wrong with the vehicle.

NHTSA ID

11728958

Incident

Jan 10, 2026

Ford refuses to respond to emails nor return calls...... Cracked cylinder head caused from a known issue Ford failed to recall. The 2.0L Ecoboost uses an aluminum cylinder head with relatively thin casting areas between the combustion chamber and coolant passages. Coolant passages run very close to the exhaust valve seats. The turbocharged exhaust temperatures are EXTREMELY high. Thin aluminum sections are repeatedly exposed to rapid heating and cooling cycles. Over time this creates micro-fractures int he heat casting, which eventually grow into a crack between the combustion chamber and coolant jacket. This defect tends to occur between 60k - 100k miles. Safety: Car was smoking so bad that it could have caught fire. The car has been inspected by a Ford dealership and declared this to be the problem. The fix is a new engine that costs $12k. There were no warning lamps or symptoms prior to the failure. Car is still deemed inoperable as Ford refuses to help with the fix.

NHTSA ID

11724970

Incident

Dec 6, 2025

The engine oil light came on during late September or early October of 2024 while on the highway. There was a severe loss of power. I was able to get the car back to my residence and changed the oil filter and oil. The error persisted, I then changed the oil pressure switch to see if that was the issue, but it did not resolve. In approximately December of 2024, a friend who is a mechanic and has thousands of hours of experience offered to look at the issue. He pulled the engine and found that the oil pump belt and timing belt were severely degraded and had clogged the oil screen. He replaced the two belts and cleaned the screen hoping it would resolve the issue. In approximately late may or early June 2025 I got the car back and by the beginning of August the engine had seized due to damage received when the oil pressure had failed due to a clogged screen back in 2024. Thankfully I was not on the highway when the engine seized.

NHTSA ID

11724135

Incident

Aug 3, 2025

Recall maintenance with regard to NHTSA ID Number: 19V515000 for a Purge Valve was completed 1/9/2025. Starting in October 12, 2025, driving on the freeway, a large "bang" was felt/heard. I pulled over, the dust cover under the car had ripped partially off and took a portion of my grill trim with it. The car still ran perfectly fine, so I continued the mile and a half to my house. I did not see anything that I may have hit on the highway and did not see anything eject behind my car when this incident happened. I noticed the oil light begin to flicker as I was ½ mile from home for maybe a second, then it was off and then flickered again, it did not stay lit. I filed a claim with my insurance-Progressive-they wanted to total my car without inspecting it. I negotiated and they had me take it to The Ford dealer who inspected it visually to see if the cause was internal combustion as my insurance claimed, or external damage. See photos. They recommended a full engine replacement after only a visual inspection and charged me $276.70. I had the oil-pan replaced as shown on my bank statement $1053.77, with Interstate Automotive who verified no engine damage was found. Next the LCD instrument panel showed distorted, or not at all, or perfectly fine at times, which made it hard to read, and no instrument warnings are given for any issue, just the check engine light. As of today, 3/10/26, car will no longer reverse or progress into 2nd gear, is sluggish and feels as though it has no power at all. This happened randomly on 3/9/26 after the car would not start and it was believed to be a battery issue. The battery was replaced 3/9/26 $148.08. When the diagnostic codes for the check engine light were tested, they showed a faulty CO2 module issue. New parts will be installed on 3/11/26. All of the above described issues seem as though they could be related to a major safety issue with this vehicle, but Ford insists any courtesy fixes are not available to my VIN.

NHTSA ID

11723467

Incident

Oct 12, 2025