2017 Ford Focus Transmission Problems

The contact owns a 2017 Ford Focus. The contact stated that upon starting the vehicle, the vehicle misfired. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 140,000.

NHTSA ID

11666628

Incident

Jun 12, 2025

Mileage

140,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated to respond, and jerked abnormally. The contact stated that the transmission unexpectedly downshifted, and the RPM fluctuated, causing the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted while driving. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

NHTSA ID

11652166

Incident

Nov 23, 2024

Mileage

103,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The approximate failure mileage was 81,000.

NHTSA ID

11635686

Incident

Jan 13, 2025

Mileage

81,000 mi

The contact owns a 2017 Ford Focus. The contact stated that his wife was driving the vehicle on the highway at 45 MPH, when upon accelerating the vehicle did not accelerate. The contact stated that his wife then attempted to shift the vehicle into park, and again into drive however the vehicle did not move. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission and the gear shifter were faulty and both would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,000.

NHTSA ID

11634712

Incident

Jun 30, 2024

Mileage

138,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving on the highway at various speeds, the vehicle would not shift properly, the transmission would make a loud scooting vibration sound, and it was very evident that the transmission struggled to get into the next gear. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The contact stated that the transmission was replaced under warranty on two occasions, and out of pocket on the third occurrence, this was now the fourth incident where the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

NHTSA ID

11634686

Incident

Jan 1, 2025

Mileage

70,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the transmission was slipping gear. The contact stated there was an alert indicating that the transmission was getting hot-illuminated. In addition, the contact stated that when the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the transmission failed to shift into reverse. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,976.

NHTSA ID

11631388

Incident

Dec 11, 2024

Mileage

104,976 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shook erratically. The vehicle was taken to the dealer where it was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in 2019 and 2021. The contact stated that the clutch assembly was replaced twice under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,000.

NHTSA ID

11631216

Incident

Dec 13, 2024

Mileage

78,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a rumbling sound coming from the vehicle with the check engine and transmission failure warning lights illuminated. The contact attempted to drive the vehicle to the dealer; however, the engine overheated seven times. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch assembly. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact researched and discovered NHTSA Campaign Number: 18V169000 (Power Train) and 18V845000 (Power Train); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 93,000.

NHTSA ID

11627343

Incident

Nov 6, 2024

Mileage

93,000 mi

See attached document for complaint

NHTSA ID

11582676

Incident

Dec 30, 2023

The contact owns a 2017 Ford Focus. The contact stated that upon shifting into reverse, the gear shifter failed to engage, even though the vehicle was still able to be driven with forward motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the reverse gear. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,000.

NHTSA ID

11577106

Incident

Feb 28, 2024

Mileage

61,000 mi

The check engine light came on, then when I started driving it was a little sticky/ rough. I continued to drive it home and the rpm started going up when not needed. I had a code read done and came back as a P07A3, transmission friction element A stuck on.

NHTSA ID

11570454

Incident

Feb 2, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while in reverse(R). There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that there was a failure with the TCM (Transmission Control Module). The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

NHTSA ID

11557012

Incident

Oct 16, 2023

Mileage

115,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds after refueling, the vehicle stalled. The contact was able to pull to the side of the road on some occasions. On other occasions, the contact was not able to pull to the side of the road and turned on the hazards lights. The message "Hot" was displayed and the check engine warning light was illuminated. The contact stated that she turned off and restarted the vehicle after the vehicle had cooled down. Additionally, the contact stated that the vehicle had stalled while driving from a complete stop. The contact depressed the accelerator pedal several times until the vehicle responded. The vehicle was taken to an independent mechanic several times, where the computer was reset, and the fuel pump was replaced; however, the check engine warning light illuminated a month after the repair, and the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch was stuck. The manufacturer was notified of the failure and a case was opened. The manufacturer then referred the contact to the dealer for diagnostic testing. The vehicle was towed to the dealer, who diagnosed that the transmission clutch was stuck. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was approximately 96,500.

NHTSA ID

11551343

Incident

Oct 23, 2021

Mileage

96,500 mi

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving approximately 45 MPH. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the TCM was reset several times. The contact stated that the vehicle was temporarily fixed after resetting the TCM. The independent mechanic diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

NHTSA ID

11510576

Incident

Jun 7, 2022

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated, and the transmission fault message was displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the TCM and transmission shift forks A and B needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was 38,693.

NHTSA ID

11503689

Incident

Jan 18, 2023

Mileage

38,693 mi

The contact owns a 2017 Ford Focus. The contact stated while leaving a stop light, the vehicle started shuddering while shifting gear. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced; however, the failure reoccurred several times. The contact stated that the clutch was replaced several times. The manufacturer was contacted and stated that the vehicle was not under recall and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 10,000.

NHTSA ID

11499164

Incident

Aug 1, 2019

Mileage

10,000 mi

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

NHTSA ID

11491131

Incident

Oct 23, 2022

Mileage

108,372 mi

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was unable to reverse and would not accelerate above 15 MPH. The vehicle was towed to an independent mechanic, who replaced the clutch fork; however, the failure recurred. The vehicle was towed back to the independent mechanic and diagnosed with TCM failure. The mechanic informed the contact that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 117,000.

NHTSA ID

11470735

Incident

May 23, 2022

Mileage

117,000 mi

The contact owns a 2017 Ford Focus. The vehicle had previously been serviced at the dealer for clutch assembly replacement on two separate occasions; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and experienced rough driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 44,000.

NHTSA ID

11469121

Incident

Jun 14, 2022

Mileage

44,000 mi

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle lost motive power, and the RPM’s decreased. The service transmission warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact was able to drive home. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced; additionally, there was an issue with the fuel tank. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

NHTSA ID

11467729

Incident

Nov 1, 2020

Mileage

115,000 mi

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration, causing the vehicle to overheat. The contact turned off the vehicle and waited until the engine cooled down and then restarted the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the clutch arm was stuck. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 87,000.

NHTSA ID

11467042

Incident

Jun 1, 2022

Mileage

87,000 mi

My mother, [XXX], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and Ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted Ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11439289

Incident

May 10, 2018

I WAS DRIVING THE CAR AND IT SAYS TRANSMISSION HOT THAN SHUTS OFF. I GOT IT TOWED TO THE DEALER.I GOT A DIAGNOSTIC DONE TOO IT STATES IT'S THE CLUTCH

NHTSA ID

11407411

Incident

Apr 3, 2021

Mileage

87,000 mi

RECALL 18S32 I AM RESPONDING ON BEHALF OF [XXX] WHO HAS BEEN MY SONS GIRLFRIEND FOR 16 YEARS. THE CAR WAS TAKEN TO COLLEY FORD, 1945 AUTO CENTER DR. GLENDORA CA DECEMBER 19,2018 FOR THE RECALL. THE DEALER REPROGRAMMED PCM CLEARED ALL CNDTCS. PARTS WERE NOT AVAILABLE AT THAT TIME. THE CAR WAS RETURNED TO COLLEY FORD ON NOVEMBER 11, 2019 FOR THE SAME PROBLEM. COLLEY FORD STATED THEY CAN NOT REPAIR THE CAR UNDER WARRANTY SINCE UNDER THE VIN IT SHOWS A REPAIR WAS ALREADY DONE. TO DATE FORD HAS NOT SENT [XXX] A PARTS ARE AVAILABLE NOTICE. SEE ATTACHED DOCUMENTS. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11308051

Incident

Dec 19, 2018

Mileage

46,205 mi

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11105192

Incident

Jun 30, 2018

Mileage

9,026 mi