Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,176
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
39
Reports on file since Feb 22, 2016
What this page shows
Our database holds 1,176 NHTSA owner-reported complaints for the 2016 Ford Focus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 1,176 · page 1 of 48
EnginePowertrain (other)
Filed Jul 22, 2026
The car would not accelerate when pressing accelerator, they said the clutch assembly malfunctioned, confirmed by documentation. Myself and others had our safety at risk because the car could not be controlled properly while on the road. The car was taken to the dealer and they confirmed the problem. The dealer's service center gave inspection, and confirmed the problem. The warning message did not appear until after the problem put myself and others' safety at risk.
NHTSA ID
11751981
Incident
Jun 20, 2026
Filed Jul 14, 2026
Transmission is taking to change gears and when going up a hill it jerks with you the problem was worked on by dealership and it still does same thing after work on it was done and dealership kept making excuses It was a recall on it about 3 years ago and it wasn't fixed and still does the same
NHTSA ID
11750399
Incident
Jul 14, 2026
ElectricalFuel systemPowertrain (other)
Filed Jul 7, 2026
Transmission overheated. Transmission fluid leaked but the computer in the car didn't let me know there was a leak. Couldn't move my car into reverse so I had to get a tow to Ford. They said it was a Transmission leak which caused the overheating. But once the car received Transmission fluid the car did not go into reverse. Clutch failed.
NHTSA ID
11748862
Incident
Jun 26, 2026
Powertrain (other)
Filed Jun 15, 2026
While driving at highway speed, the transmission slipped, skipping gears. Very difficult to drive care safely. Could not accelerate vehicle safely. Had to stay in right lane with hazard lights on. Basically, using only gears 1, 3 & 5. Later discovered intermittently no reverse. DTC P090C Clutch Actuator B - Circuit Low.
NHTSA ID
11744217
Incident
Jun 11, 2026
EnginePowertrain (other)
Filed Jun 3, 2026
When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground
NHTSA ID
11741924
Incident
May 1, 2026
Fuel system
Filed Jun 2, 2026
So I had check engine light I took it to the mechanic the code was p1450 the mechanic told me it’s the purge valve and it’s recall with ford book and appointment from the website witch is I did after I checked my vin I found out that’s this purge valve has recall and it’s free of charge I went to dealer they denied and said they have to do their diagnostic that will cost 190$ and they did not accept the car
NHTSA ID
11741600
Incident
Jun 2, 2026
ElectricalEnginePowertrain (other)
Filed May 26, 2026
We bought this vehicle from Carvana in February 2023. Since very early on owning this vehicle, the engine hesitated and stuttered when trying to shift from first to second gear, and would lunge forward slightly. In December 2024, I received a letter from Ford Motor Company about a customer satisfaction program, Campaign 24N07. The letter addressed the symptoms my vehicle exhibited, including engine hesitation, engine running rough, and engine stalling at low speeds, though the check engine light was not on. The letter states that Ford Motor Company provides a one-time replacement of the canister purge valve, given these symptoms and the check engine light being on. When I called all the local Ford dealerships, they refused to do it because the check engine light was not on, and that Ford Motor Company issued this as a customer satisfaction program, rather than a safety recall.Everything that was listed in Campaign 24N07 is MOST DEFINITELY a safety issue, and should not be taken lightly. It is highly concerning that Ford Motor Company didn’t think to consider ENGINE ISSUES a safety recall. The class action lawsuit Vargas et al v. Ford Motor Company had a deadline of November 4, 2020, which was 2 years and 3 months prior to us buying the vehicle, so any vehicles of the affected years and models should have been either repaired, or not allowed to be sold unless the repairs were done by an authorized Ford dealership. This information was not told to us when we bought the vehicle.On May 25, 2026, while driving, the engine fault and steering assist fault warnings came on, as well as the check engine light. When we were able to safely park the car, we discovered the entire power train is non operational. The engine no longer turns over, and we are now having to buy a new car.
NHTSA ID
11739970
Incident
May 25, 2026
Powertrain (other)
Filed May 21, 2026
My car Transmission dual clutch went out in 2024. Car makes a loud winding noise car hesitate when stops Yes,confirmed by dealership and Coleman's transmission. Yes, by the manufacturer. No warning lamps or messages.
NHTSA ID
11739372
Incident
May 9, 2024
BrakesElectricalEngine
Filed May 20, 2026
Crash reported1 injury reported
[XXX] driving her 2016 ford focus hit me [XXX] she claims her btakes did not work hitting multiple times she hit me so hard her car flew many feet back. I believe her car was defective it was alittle snowy but nothing bad. [XXX] said her brakes did not work at all. Me and multiple cars were able to come to complete stop with no skidding i have toyota rav4. I think her car might have been told my car needed repairs. I was severely injured severe permanent concussion brain neck back shoulder arm hand chest back muscle nerve damage. Dunno if [XXX] was also injured INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11738923
Incident
Jan 20, 2025
Powertrain (other)
Filed May 6, 2026
Transmission is slipping. Dealer reported cluthes going out. This is a known issue with all of these cars.
NHTSA ID
11736136
Incident
May 6, 2026
EngineFuel systemPowertrain (other)
Filed May 5, 2026
Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and recalled by Ford before, but continues to happen nationwide to Ford Focus ST owners as a small subset of their vehicles. A stuck open CPV can result in a number of codes. In my case, I got a P1450, Ford-Specific check engine light on the MIL. This can cause inability to start, along with rough idle and stalling while driving. Ford reports closing these safety recalls and provides no further support for the issue.
NHTSA ID
11735835
Incident
May 4, 2026
Powertrain (other)
Filed Mar 27, 2026
The powertrain/transmission in my 2016 Ford Focus is malfunctioning. Specifically, the vehicle shudders and hesitates when accelerating in low gears, causing delayed engagement and unpredictable power delivery. This issue occurs at low speeds, such as when entering traffic or moving through intersections, creating a potential safety risk for myself and other drivers. The problem has been officially diagnosed by a Ford dealership as a transmission/clutch issue, with a repair estimate of approximately $3,700. The issue has been reproduced consistently and confirmed by the dealer. No warning lights appeared prior to the malfunction, but the shuddering and hesitation are noticeable during normal driving. The vehicle currently has approximately 26,000 miles, which is very low for transmission failure, and the manufacturer has denied goodwill assistance despite the early and confirmed failure.
NHTSA ID
11727541
Incident
Nov 1, 2025
Powertrain (other)
Filed Mar 26, 2026
The car shakes when I turn the car on. I always thought it was normal until they told me it wasn't. Also ive smelled like a burn oil smell... Ive gotten stuck on intersection, guessing its the transmission.. i had to put the car it park and put it drive to see if it moved. When it did moved the whole front car shook while doing the turn. That happened like 2x. Both times I've parked afterwards and I tried to put it in reverse and nothing. It did not reverse. And that was the last of it moving.
NHTSA ID
11727219
Incident
Jan 3, 2026
Powertrain (other)
Filed Mar 25, 2026
The transmission in this model is horrible they already have recall for the 1.0L mine of course is the 2.0L its 2016 Ford Focus it has last than 165,000 miles. I already replaced put new transmission in it last year and here I am again transmission is out. And of course no repair shops will touch my car deal this known issues
NHTSA ID
11726919
Incident
Mar 25, 2026
Powertrain (other)
Filed Mar 9, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.
NHTSA ID
11723110
Incident
Feb 11, 2025
Mileage
65,000 mi
Fuel system
Filed Feb 23, 2026
My car is showing signs of recalls but it’s stating that it doesn’t have any recalls. There is a recall of the transmission failing because of the clutch and causing the car to just randomly cut off while driving putting risk of a crash to me and my kids There is a recall on the fuel pump being messed up causing the car to cut off randomly while driving because of the vapors and that’s what my car has been doing also putting danger to me and my kids while driving.
NHTSA ID
11719785
Incident
Aug 1, 2025
Engine
Filed Feb 16, 2026
NHTSA Recall Number23V905 Recall Status recall Incomplete Ford performed an interim engine repair in 2024. Due to the unavailability of parts when the recall was initiated, it took approximately 8 months for the interim engine and repair to be completed. I received my car back in August 2024 and then a supplement to the recall was placed. After getting the car back, my check engine light came on but Ford advised that it didn't have anything to do with the engine replacement and associated parts. Then I began experiencing symptoms of a valve purge issue and received an EVAP code. I attempted to address this at the dealership during routine maintenance but it was not checked or repaired. In January 2026, my engine failed again with similar symptoms. It was towed to the same dealership where they informed me that I was out of warranty on the engine and my new issue had to do with coolant intrusion. When I checked my service records, they had noted that a coolant hose was broken and replaced during recall repairs. Additionally there is a recall for other 2016 Ford Focus coolant intrusions caused by a heater block. This leads me to believe that the repair may have been faulty. Additionally, the 23V905 recall is still open with a supplement to the original.
NHTSA ID
11718286
Incident
Jan 2, 2026
Driver assistanceEngineFuel system
Filed Feb 11, 2026
The contact owns a 2016 Ford Focus. While operating the vehicle, the vehicle was shaking abnormally while idling, while low on fuel, while driving long distances, or while driving uphill. The vehicle shut off unexpectedly intermittently. On several occasions, the RPM increased; however, the vehicle failed to respond, and the vehicle eventually stalled. The accelerator pedal was depressed to the floorboard, but the vehicle failed to respond. The brake pedal became firm. The contact stated that the vehicle stopped and restarted several times or shut down unintendedly. After refueling, the contact had to wait for approximately 2 to 10 minutes before the vehicle responded as needed. Occasionally, the contact had to wait for over an hour before the vehicle was restarted. The check engine warning light illuminated intermittently and later turned off. While depressing the accelerator pedal, the engine revved excessively without the vehicle responding as needed. An abnormal sound was coming from the vehicle. The Oxygen sensor error code was displayed. The failure persisted over time. The vehicle was previously repaired at an unknown dealer under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Additionally, the high-pressure fuel pump was replaced. The local dealer was not contacted regarding the current failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA ID
11717299
Incident
Feb 11, 2024
Mileage
150,000 mi
Powertrain (other)
Filed Feb 5, 2026
The vehicle experienced failure of the DPS6 dual-clutch automatic transmission. The transmission began slipping during acceleration, hesitating between gear engagement, and triggering a “Transmission Overheat” warning. Eventually, the vehicle lost the ability to reliably shift between Drive and Reverse and would not consistently engage gears. The vehicle can start and move forward but cannot reliably switch directions within the same ignition cycle. The vehicle is available for inspection. The transmission malfunction created safety concerns due to delayed or failed acceleration when entering traffic. The vehicle hesitated and slipped under throttle input, which could prevent timely acceleration when merging or crossing intersections. Additionally, the inability to reliably shift between Drive and Reverse could create hazardous situations in parking lots or emergency maneuvering scenarios. The sudden transmission overheat warning and gear disengagement could result in loss of power in traffic. The issue has been confirmed by an independent mechanic who diagnosed transmission failure. The vehicle has a known history of prior clutch replacement under similar symptoms. The transmission malfunction is consistent with documented DPS6 transmission failures in 2016 Ford Focus models. The vehicle has been inspected by an independent service center. The manufacturer has not inspected the vehicle. Prior to failure, the vehicle exhibited shuddering during acceleration from a stop, particularly at low speeds. This condition has been intermittently present for several years following a prior clutch replacement. In the days leading up to failure, the vehicle experienced difficulty accelerating and hesitation under throttle. A “Transmission Overheat” warning message appeared while driving. After cooling, the vehicle temporarily resumed operation but subsequently lost reliable gear engagement.
NHTSA ID
11715985
Incident
Feb 2, 2026
ElectricalEngine
Filed Jan 27, 2026
I am writing to file a formal complaint regarding an ongoing mechanical issue with my 2016 Ford Focus. Although my vehicle currently shows zero active recalls, I have experienced a recurring and concerning problem. Each time I turn on the air conditioning and the air begins to blow cold, my engine temperature rises significantly and causes the vehicle to overheat. This issue occurs consistently and makes it unsafe to operate the vehicle while using the air conditioning. Overheating poses a serious safety risk and may lead to engine damage or sudden breakdowns. Given that this problem appears to be directly connected to the operation of the air conditioning system, I am concerned that this may be a known defect or design issue that has not been addressed through a recall. I am requesting that this issue be formally documented, investigated, and addressed. I would appreciate guidance on next steps, including inspection, repair options, or whether this issue has been reported by other 2016 Ford Focus owners. Thank you for your time and attention to this matter. I look forward to your prompt response.
NHTSA ID
11713578
Incident
Jan 25, 2026
Powertrain (other)
Filed Jan 25, 2026
Transmission is slipping. Check engine light is on. Code P07A5 (3/3) Permanent Transmission Friction Element B Stuck on.
NHTSA ID
11713197
Incident
Jan 22, 2026
Driver assistancePowertrain (other)
Filed Jan 23, 2026
When driving my car all of a sudden it loses power almost like it’s struggling to go but the RPM revs up and makes a loud noise and my car kind of got stuck for a minute and there were cars behind me then it started going but every couple minutes it would do that again rev up really loud even when I barely push the gas and lose power and then go I have no idea why it was doing that I took it to get it looked at, but there was no light on then a light finally came on and it came up with P07A3. Transmission friction element A stuck on. It starts end doing that with no notice. Light came on later after I tried to get it scanned. There seems to be extended warranty satisfaction things offered on vehicles at the same time mine was made. Same vehicle. But my number is not on the vin recall. But it exhibits same symptoms. The ford customer satisfaction program 14m02 covers same issues but my vin is not listed. This is a driving hazard unsafe that I feel is issues from their manufacturing.
NHTSA ID
11713023
Incident
Jan 9, 2026
ElectricalEngine
Filed Jan 22, 2026
This vehicle been having problems with heater
NHTSA ID
11712802
Incident
Dec 25, 2025
Powertrain (other)
Filed Jan 14, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle unexpectedly stalled with the message "Transmission Overheating" displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was not contacted regarding the failure. The failure mileage was 55,000.
NHTSA ID
11710854
Incident
Oct 13, 2023
Mileage
55,000 mi
EngineFuel systemPowertrain (other)
Filed Jan 13, 2026
Fuel purge valve is malfunctioning. Vehicle loses power and is sluggish. Idles very rough and sometimes has a loss of power. My car has been at Ford twice in the last six months and problem still isn't fixed. Complete engine was replaced about a year and a half ago due to recall issue which I don't want happening again. I do not feel safe driving this car. I made an appointment with Ford a month ago for tomorrow for same stalling issue. I went to drop off and explain I wanted the repairs done for the recall to see if that fixed the problem. I filled up my gas tank on Sunday. The car wouldn't start and engine light came on saying engine failure service now. I let it sit for about ten minutes and it hesitantly cranked and engine light went off but accelerates slower with loss of power. It keeps doing this intermittently and sometimes loses power, and struggles when idling. I cut off let sit and then is okay until I pump gas again. I told the service repair person what happened and handed him the key to drop off the vehicle. He said if the light was not on at the time he would not be able to fix it and they couldn't schedule my vehicle for any additional recalls that are greatly needed for the car. It is running terrible. It idles and intermittently loses power while driving. Evan at Ford (Greer) response was to wait until it got bad enough that the engine light came on and stayed on. This was at D&D Ford in Greer, SC. He said it was Ford's policy the light had to be on to replace under recall with no charge. I told him it is unsafe to drive if it gets any worse it could cause an accident. I have two children and his recommendation to wait until it gets worse was appalling. He kept backlashing Ford and stated he doesn't work for Ford he works for D&D and only represents Ford. I said to him he was not representing Ford very well and that it was highly unlikely they would agree with his statements. I asked for documation of this policy--it contradicts what he says.
NHTSA ID
11710571
Incident
Jan 11, 2026
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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