2016 Ford Focus Owner Complaints

I am filing this complaint regarding my 2016 Ford Focus S and concerns about a potentially recurring safety defect associated with Ford’s safety recall involving the canister purge valve. My vehicle experienced a no-start condition and stalling. The vehicle became inoperable and had to be towed to an authorized Ford dealership for inspection. These symptoms are particularly concerning because the recall information describes the possibility of engine stalling and difficulty restarting the vehicle. The dealership informed me that the recall had previously been performed on my vehicle. However, despite the recall repair, my vehicle experienced symptoms consistent with those described in the recall. The dealership was able to start the vehicle when it arrived and stated that it could not reproduce the problem. The dealership subsequently performed diagnostic testing on a dyno but claimed that the issue was unrelated to the recall. No definitive cause for the no-start and stalling condition was identified. I was charged $219 for the diagnostic testing. I am concerned that the dealership’s inability to reproduce an intermittent problem does not establish that the underlying safety defect has been corrected or that the current symptoms are unrelated to the recalled component. A vehicle that unexpectedly stalls or fails to restart creates a serious safety risk. If the engine stalls while driving, the driver could lose power and potentially lose power steering assistance and normal brake assistance. The vehicle could become disabled in traffic, at an intersection, or in another dangerous location. A vehicle that unexpectedly fails to restart could also leave the driver stranded in an unsafe location.The problem was intermittent, which may explain why the dealership was unable to reproduce it during its inspection. I am requesting that NHTSA investigate whether the recall remedy is adequately addressing this safety concern and reimbursement of a diagnostic and tow fee.

NHTSA ID

11775510

Incident

Oct 23, 2026

The vehicle was brought to a certified Ford dealership for an active safety recall and manufacturer extended warranty repair. Due to a malfunction related to the recall issue, the fuel lines were completely ripped off the fuel tank. This component failure is currently available for inspection on the dealership's lot. This failure created an immediate, severe safety risk. Severed fuel lines present an active fuel leak, toxic vapor release, and an extreme fire/explosion hazard in a public dealership parking lot. The physical damage was personally inspected and photographed by me on the dealer's lot. However, the dealership service center is actively refusing to execute the safety recall remedy or fix the severed fuel lines unless I pay out-of-pocket for an unrelated, standard maintenance battery replacement. Furthermore, the dealership provided a multi-point inspection report falsely marking the vehicle status as "all green" despite the severed fuel lines, and they have intentionally withheld the true condition of the vehicle and the required repair orders from the manufacturer's corporate tracking database.

NHTSA ID

11773701

Incident

Oct 3, 2026

The vehicle is subject to NHTSA Safety Recall Campaign 18V-735 (Ford Recall 18S32) regarding a defective Canister Purge Valve (CPV) that causes fuel vapor saturation, excessive fuel tank vacuum, fuel tank deformation, and engine stalling.The vehicle presented with an active check engine light for diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold). Ford technical service instructions under Recall 18S32 explicitly link code P0420 to a stuck-open CPV dumping unmetered fuel vapors into the exhaust stream. The franchised dealership initially performed only a software calibration without replacing the mechanical valve.Upon return, the dealership confirmed the defect and replaced the CPV under recall warranty at no charge on Repair Order # 872120. However, dealership service management refused to inspect the catalytic converter for secondary fuel-wash damage unless an unauthorized $220 customer diagnostic fee was paid. The technician cleared the diagnostic trouble codes in the stall without executing the required OBD-II drive cycle. Repair Order # 872120, Line C explicitly documents: "VEHICLE RELEASED FOLLOWING COMPLETION OF RECALL 18S32 WHERE CPV WAS REPLACED. P0420 STATUS PENDING DRIVE CYCLE COMPLETION". Following completion of the required drive cycles, code P0420 returned immediately. Secondary catalytic converter degradation is documented damage resulting directly from the recalled component. Dealership service management has refused to return calls, disconnected phone contact, and ignored written inquiries to avoid submitting the required manufacturer Prior Approval warranty claim for secondary recall remedy. The vehicle and service records are available for inspection upon request.

NHTSA ID

11770880

Incident

Oct 9, 2026

The vehicle experienced a catastrophic failure of the canister purge valve (CPV), causing an excessive vacuum that violently deformed and collapsed the plastic fuel tank. The deformation was so severe that it breached the fuel system, causing raw gasoline to pour directly out of the filler area and onto the ground when fueling was attempted, presenting an immediate fire hazard. Furthermore, the structural collapse of the fuel tank pinched and shorted out the fuel pump electrical wiring harness. This short circuit caused a massive electrical spike that blew the high-amperage master mega-fuses located on the front of the battery box, causing a total loss of electrical power to the entire vehicle. The manufacturer's initial safety recall remedy (Recall 18S32) failed to prevent this dangerous recurrence, and the vehicle is currently at a dealership being evaluated under Customer Satisfaction Program 24N07.

NHTSA ID

11769646

Incident

Oct 3, 2026

The DPS6 transmission started out shuddering in low gears even after clutch replacement early on. This made pulling out into traffic slower than it should be. Received “transmission overheating” message “pull over for 5 minutes” in heavy traffic. Prior to the message car would shudder and lose power. This happened suddenly going at highway speeds on the interstate. Replaced clutch actuators and TCM only to have the clutch adaptive learn procedure fail and after inspection by the dealer was told needs new transmission. These problems have been present at very low mileage and Ford now wants to charge a ridiculous amount to replace transmission that should have been fixed long ago. Several times the car stalled in traffic almost causing me to get in accidents.

NHTSA ID

11765634

Incident

Aug 13, 2026

The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while in active traffic. There was no warning light illuminated. Prior to visiting the dealer, the vehicle was taken to two independent mechanics and the vehicle was inspected. The contact was informed that the fuel tank had collapsed. The vehicle was subsequently taken to an authorized dealer for the repair. The dealer diagnosed the vehicle with a failed canister purge valve, but the fuel tank was not damaged. The dealer replaced the canister purge valve and EVAP parts. However, shortly after the repair, the vehicle stalled while driving in traffic. The vehicle was taken to another Ford dealer; however, the dealer experienced the same issue. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); but the recall repair was already performed on the vehicle. The failure was not repaired. The vehicle had lost motive power and would not restart and had to be towed. The failure mileage was unknown.

NHTSA ID

11761134

Incident

Aug 31, 2026

I WAS DRIVING 75MPH DOWN I-10 AT 11:30PM AND MY FOCUS SUNDDENLY DIED, I HAD TO PUSH THE CAR TO THE SHOULDER. INFORMATION FLASHED NOT IN PARK AND STARTED GHOSTLY TRYING TO START ON ITS OWN, I BELIEVE THE TCM FAILED. I HAD TO HAVE IT TOWED.

NHTSA ID

11759582

Incident

Jul 27, 2026

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stopped accelerating. The contact safely pulled into a parking lot and turned off the vehicle. There was no warning light illuminated. The vehicle was inoperable and was waiting to be towed. The contact associated the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was previously contacted about the recall but was informed that there was no part available for the recall repair. The dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11757916

Incident

Aug 19, 2026

My duel clutch transmission started acting up took it to a mechanic they said it needed the TCM and Actuators and possibly transmission replaced that they should be recalled tried taking it to Thirnhill Ford because I received a letter for this to be changed and they refused without me paying up front this has been going on with my car for over 2 years its setting in a driveway being paid on and cant even be drove

NHTSA ID

11757255

Incident

Oct 16, 2025

The car would not accelerate when pressing accelerator, they said the clutch assembly malfunctioned, confirmed by documentation. Myself and others had our safety at risk because the car could not be controlled properly while on the road. The car was taken to the dealer and they confirmed the problem. The dealer's service center gave inspection, and confirmed the problem. The warning message did not appear until after the problem put myself and others' safety at risk.

NHTSA ID

11751981

Incident

Jun 20, 2026

Transmission is taking to change gears and when going up a hill it jerks with you the problem was worked on by dealership and it still does same thing after work on it was done and dealership kept making excuses It was a recall on it about 3 years ago and it wasn't fixed and still does the same

NHTSA ID

11750399

Incident

Jul 14, 2026

Transmission overheated. Transmission fluid leaked but the computer in the car didn't let me know there was a leak. Couldn't move my car into reverse so I had to get a tow to Ford. They said it was a Transmission leak which caused the overheating. But once the car received Transmission fluid the car did not go into reverse. Clutch failed.

NHTSA ID

11748862

Incident

Jun 26, 2026

While driving at highway speed, the transmission slipped, skipping gears. Very difficult to drive care safely. Could not accelerate vehicle safely. Had to stay in right lane with hazard lights on. Basically, using only gears 1, 3 & 5. Later discovered intermittently no reverse. DTC P090C Clutch Actuator B - Circuit Low.

NHTSA ID

11744217

Incident

Jun 11, 2026

When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground

NHTSA ID

11741924

Incident

May 1, 2026

So I had check engine light I took it to the mechanic the code was p1450 the mechanic told me it’s the purge valve and it’s recall with ford book and appointment from the website witch is I did after I checked my vin I found out that’s this purge valve has recall and it’s free of charge I went to dealer they denied and said they have to do their diagnostic that will cost 190$ and they did not accept the car

NHTSA ID

11741600

Incident

Jun 2, 2026

We bought this vehicle from Carvana in February 2023. Since very early on owning this vehicle, the engine hesitated and stuttered when trying to shift from first to second gear, and would lunge forward slightly. In December 2024, I received a letter from Ford Motor Company about a customer satisfaction program, Campaign 24N07. The letter addressed the symptoms my vehicle exhibited, including engine hesitation, engine running rough, and engine stalling at low speeds, though the check engine light was not on. The letter states that Ford Motor Company provides a one-time replacement of the canister purge valve, given these symptoms and the check engine light being on. When I called all the local Ford dealerships, they refused to do it because the check engine light was not on, and that Ford Motor Company issued this as a customer satisfaction program, rather than a safety recall.Everything that was listed in Campaign 24N07 is MOST DEFINITELY a safety issue, and should not be taken lightly. It is highly concerning that Ford Motor Company didn’t think to consider ENGINE ISSUES a safety recall. The class action lawsuit Vargas et al v. Ford Motor Company had a deadline of November 4, 2020, which was 2 years and 3 months prior to us buying the vehicle, so any vehicles of the affected years and models should have been either repaired, or not allowed to be sold unless the repairs were done by an authorized Ford dealership. This information was not told to us when we bought the vehicle.On May 25, 2026, while driving, the engine fault and steering assist fault warnings came on, as well as the check engine light. When we were able to safely park the car, we discovered the entire power train is non operational. The engine no longer turns over, and we are now having to buy a new car.

NHTSA ID

11739970

Incident

May 25, 2026

My car Transmission dual clutch went out in 2024. Car makes a loud winding noise car hesitate when stops Yes,confirmed by dealership and Coleman's transmission. Yes, by the manufacturer. No warning lamps or messages.

NHTSA ID

11739372

Incident

May 9, 2024

[XXX] driving her 2016 ford focus hit me [XXX] she claims her btakes did not work hitting multiple times she hit me so hard her car flew many feet back. I believe her car was defective it was alittle snowy but nothing bad. [XXX] said her brakes did not work at all. Me and multiple cars were able to come to complete stop with no skidding i have toyota rav4. I think her car might have been told my car needed repairs. I was severely injured severe permanent concussion brain neck back shoulder arm hand chest back muscle nerve damage. Dunno if [XXX] was also injured INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11738923

Incident

Jan 20, 2025

Transmission is slipping. Dealer reported cluthes going out. This is a known issue with all of these cars.

NHTSA ID

11736136

Incident

May 6, 2026

Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and recalled by Ford before, but continues to happen nationwide to Ford Focus ST owners as a small subset of their vehicles. A stuck open CPV can result in a number of codes. In my case, I got a P1450, Ford-Specific check engine light on the MIL. This can cause inability to start, along with rough idle and stalling while driving. Ford reports closing these safety recalls and provides no further support for the issue.

NHTSA ID

11735835

Incident

May 4, 2026

The powertrain/transmission in my 2016 Ford Focus is malfunctioning. Specifically, the vehicle shudders and hesitates when accelerating in low gears, causing delayed engagement and unpredictable power delivery. This issue occurs at low speeds, such as when entering traffic or moving through intersections, creating a potential safety risk for myself and other drivers. The problem has been officially diagnosed by a Ford dealership as a transmission/clutch issue, with a repair estimate of approximately $3,700. The issue has been reproduced consistently and confirmed by the dealer. No warning lights appeared prior to the malfunction, but the shuddering and hesitation are noticeable during normal driving. The vehicle currently has approximately 26,000 miles, which is very low for transmission failure, and the manufacturer has denied goodwill assistance despite the early and confirmed failure.

NHTSA ID

11727541

Incident

Nov 1, 2025

The car shakes when I turn the car on. I always thought it was normal until they told me it wasn't. Also ive smelled like a burn oil smell... Ive gotten stuck on intersection, guessing its the transmission.. i had to put the car it park and put it drive to see if it moved. When it did moved the whole front car shook while doing the turn. That happened like 2x. Both times I've parked afterwards and I tried to put it in reverse and nothing. It did not reverse. And that was the last of it moving.

NHTSA ID

11727219

Incident

Jan 3, 2026

The transmission in this model is horrible they already have recall for the 1.0L mine of course is the 2.0L its 2016 Ford Focus it has last than 165,000 miles. I already replaced put new transmission in it last year and here I am again transmission is out. And of course no repair shops will touch my car deal this known issues

NHTSA ID

11726919

Incident

Mar 25, 2026

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.

NHTSA ID

11723110

Incident

Feb 11, 2025

Mileage

65,000 mi

My car is showing signs of recalls but it’s stating that it doesn’t have any recalls. There is a recall of the transmission failing because of the clutch and causing the car to just randomly cut off while driving putting risk of a crash to me and my kids There is a recall on the fuel pump being messed up causing the car to cut off randomly while driving because of the vapors and that’s what my car has been doing also putting danger to me and my kids while driving.

NHTSA ID

11719785

Incident

Aug 1, 2025