Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,181
+2 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
38
Reports on file since Feb 22, 2016
What this page shows
Our database holds 1,181 NHTSA owner-reported complaints for the 2016 Ford Focus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 1,181 · page 1 of 48
Powertrain (other)
Filed Sep 20, 2026
The DPS6 transmission started out shuddering in low gears even after clutch replacement early on. This made pulling out into traffic slower than it should be. Received “transmission overheating” message “pull over for 5 minutes” in heavy traffic. Prior to the message car would shudder and lose power. This happened suddenly going at highway speeds on the interstate. Replaced clutch actuators and TCM only to have the clutch adaptive learn procedure fail and after inspection by the dealer was told needs new transmission. These problems have been present at very low mileage and Ford now wants to charge a ridiculous amount to replace transmission that should have been fixed long ago. Several times the car stalled in traffic almost causing me to get in accidents.
NHTSA ID
11765634
Incident
Aug 13, 2026
Fuel system
Filed Aug 31, 2026
The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while in active traffic. There was no warning light illuminated. Prior to visiting the dealer, the vehicle was taken to two independent mechanics and the vehicle was inspected. The contact was informed that the fuel tank had collapsed. The vehicle was subsequently taken to an authorized dealer for the repair. The dealer diagnosed the vehicle with a failed canister purge valve, but the fuel tank was not damaged. The dealer replaced the canister purge valve and EVAP parts. However, shortly after the repair, the vehicle stalled while driving in traffic. The vehicle was taken to another Ford dealer; however, the dealer experienced the same issue. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); but the recall repair was already performed on the vehicle. The failure was not repaired. The vehicle had lost motive power and would not restart and had to be towed. The failure mileage was unknown.
NHTSA ID
11761134
Incident
Aug 31, 2026
Engine
Filed Aug 25, 2026
I WAS DRIVING 75MPH DOWN I-10 AT 11:30PM AND MY FOCUS SUNDDENLY DIED, I HAD TO PUSH THE CAR TO THE SHOULDER. INFORMATION FLASHED NOT IN PARK AND STARTED GHOSTLY TRYING TO START ON ITS OWN, I BELIEVE THE TCM FAILED. I HAD TO HAVE IT TOWED.
NHTSA ID
11759582
Incident
Jul 27, 2026
Engine
Filed Aug 19, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stopped accelerating. The contact safely pulled into a parking lot and turned off the vehicle. There was no warning light illuminated. The vehicle was inoperable and was waiting to be towed. The contact associated the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was previously contacted about the recall but was informed that there was no part available for the recall repair. The dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ID
11757916
Incident
Aug 19, 2026
Powertrain (other)
Filed Aug 16, 2026
My duel clutch transmission started acting up took it to a mechanic they said it needed the TCM and Actuators and possibly transmission replaced that they should be recalled tried taking it to Thirnhill Ford because I received a letter for this to be changed and they refused without me paying up front this has been going on with my car for over 2 years its setting in a driveway being paid on and cant even be drove
NHTSA ID
11757255
Incident
Oct 16, 2025
EnginePowertrain (other)
Filed Jul 22, 2026
The car would not accelerate when pressing accelerator, they said the clutch assembly malfunctioned, confirmed by documentation. Myself and others had our safety at risk because the car could not be controlled properly while on the road. The car was taken to the dealer and they confirmed the problem. The dealer's service center gave inspection, and confirmed the problem. The warning message did not appear until after the problem put myself and others' safety at risk.
NHTSA ID
11751981
Incident
Jun 20, 2026
Filed Jul 14, 2026
Transmission is taking to change gears and when going up a hill it jerks with you the problem was worked on by dealership and it still does same thing after work on it was done and dealership kept making excuses It was a recall on it about 3 years ago and it wasn't fixed and still does the same
NHTSA ID
11750399
Incident
Jul 14, 2026
ElectricalFuel systemPowertrain (other)
Filed Jul 7, 2026
Transmission overheated. Transmission fluid leaked but the computer in the car didn't let me know there was a leak. Couldn't move my car into reverse so I had to get a tow to Ford. They said it was a Transmission leak which caused the overheating. But once the car received Transmission fluid the car did not go into reverse. Clutch failed.
NHTSA ID
11748862
Incident
Jun 26, 2026
Powertrain (other)
Filed Jun 15, 2026
While driving at highway speed, the transmission slipped, skipping gears. Very difficult to drive care safely. Could not accelerate vehicle safely. Had to stay in right lane with hazard lights on. Basically, using only gears 1, 3 & 5. Later discovered intermittently no reverse. DTC P090C Clutch Actuator B - Circuit Low.
NHTSA ID
11744217
Incident
Jun 11, 2026
EnginePowertrain (other)
Filed Jun 3, 2026
When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground
NHTSA ID
11741924
Incident
May 1, 2026
Fuel system
Filed Jun 2, 2026
So I had check engine light I took it to the mechanic the code was p1450 the mechanic told me it’s the purge valve and it’s recall with ford book and appointment from the website witch is I did after I checked my vin I found out that’s this purge valve has recall and it’s free of charge I went to dealer they denied and said they have to do their diagnostic that will cost 190$ and they did not accept the car
NHTSA ID
11741600
Incident
Jun 2, 2026
ElectricalEnginePowertrain (other)
Filed May 26, 2026
We bought this vehicle from Carvana in February 2023. Since very early on owning this vehicle, the engine hesitated and stuttered when trying to shift from first to second gear, and would lunge forward slightly. In December 2024, I received a letter from Ford Motor Company about a customer satisfaction program, Campaign 24N07. The letter addressed the symptoms my vehicle exhibited, including engine hesitation, engine running rough, and engine stalling at low speeds, though the check engine light was not on. The letter states that Ford Motor Company provides a one-time replacement of the canister purge valve, given these symptoms and the check engine light being on. When I called all the local Ford dealerships, they refused to do it because the check engine light was not on, and that Ford Motor Company issued this as a customer satisfaction program, rather than a safety recall.Everything that was listed in Campaign 24N07 is MOST DEFINITELY a safety issue, and should not be taken lightly. It is highly concerning that Ford Motor Company didn’t think to consider ENGINE ISSUES a safety recall. The class action lawsuit Vargas et al v. Ford Motor Company had a deadline of November 4, 2020, which was 2 years and 3 months prior to us buying the vehicle, so any vehicles of the affected years and models should have been either repaired, or not allowed to be sold unless the repairs were done by an authorized Ford dealership. This information was not told to us when we bought the vehicle.On May 25, 2026, while driving, the engine fault and steering assist fault warnings came on, as well as the check engine light. When we were able to safely park the car, we discovered the entire power train is non operational. The engine no longer turns over, and we are now having to buy a new car.
NHTSA ID
11739970
Incident
May 25, 2026
Powertrain (other)
Filed May 21, 2026
My car Transmission dual clutch went out in 2024. Car makes a loud winding noise car hesitate when stops Yes,confirmed by dealership and Coleman's transmission. Yes, by the manufacturer. No warning lamps or messages.
NHTSA ID
11739372
Incident
May 9, 2024
BrakesElectricalEngine
Filed May 20, 2026
Crash reported1 injury reported
[XXX] driving her 2016 ford focus hit me [XXX] she claims her btakes did not work hitting multiple times she hit me so hard her car flew many feet back. I believe her car was defective it was alittle snowy but nothing bad. [XXX] said her brakes did not work at all. Me and multiple cars were able to come to complete stop with no skidding i have toyota rav4. I think her car might have been told my car needed repairs. I was severely injured severe permanent concussion brain neck back shoulder arm hand chest back muscle nerve damage. Dunno if [XXX] was also injured INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11738923
Incident
Jan 20, 2025
Powertrain (other)
Filed May 6, 2026
Transmission is slipping. Dealer reported cluthes going out. This is a known issue with all of these cars.
NHTSA ID
11736136
Incident
May 6, 2026
EngineFuel systemPowertrain (other)
Filed May 5, 2026
Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and recalled by Ford before, but continues to happen nationwide to Ford Focus ST owners as a small subset of their vehicles. A stuck open CPV can result in a number of codes. In my case, I got a P1450, Ford-Specific check engine light on the MIL. This can cause inability to start, along with rough idle and stalling while driving. Ford reports closing these safety recalls and provides no further support for the issue.
NHTSA ID
11735835
Incident
May 4, 2026
Powertrain (other)
Filed Mar 27, 2026
The powertrain/transmission in my 2016 Ford Focus is malfunctioning. Specifically, the vehicle shudders and hesitates when accelerating in low gears, causing delayed engagement and unpredictable power delivery. This issue occurs at low speeds, such as when entering traffic or moving through intersections, creating a potential safety risk for myself and other drivers. The problem has been officially diagnosed by a Ford dealership as a transmission/clutch issue, with a repair estimate of approximately $3,700. The issue has been reproduced consistently and confirmed by the dealer. No warning lights appeared prior to the malfunction, but the shuddering and hesitation are noticeable during normal driving. The vehicle currently has approximately 26,000 miles, which is very low for transmission failure, and the manufacturer has denied goodwill assistance despite the early and confirmed failure.
NHTSA ID
11727541
Incident
Nov 1, 2025
Powertrain (other)
Filed Mar 26, 2026
The car shakes when I turn the car on. I always thought it was normal until they told me it wasn't. Also ive smelled like a burn oil smell... Ive gotten stuck on intersection, guessing its the transmission.. i had to put the car it park and put it drive to see if it moved. When it did moved the whole front car shook while doing the turn. That happened like 2x. Both times I've parked afterwards and I tried to put it in reverse and nothing. It did not reverse. And that was the last of it moving.
NHTSA ID
11727219
Incident
Jan 3, 2026
Powertrain (other)
Filed Mar 25, 2026
The transmission in this model is horrible they already have recall for the 1.0L mine of course is the 2.0L its 2016 Ford Focus it has last than 165,000 miles. I already replaced put new transmission in it last year and here I am again transmission is out. And of course no repair shops will touch my car deal this known issues
NHTSA ID
11726919
Incident
Mar 25, 2026
Powertrain (other)
Filed Mar 9, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.
NHTSA ID
11723110
Incident
Feb 11, 2025
Mileage
65,000 mi
Fuel system
Filed Feb 23, 2026
My car is showing signs of recalls but it’s stating that it doesn’t have any recalls. There is a recall of the transmission failing because of the clutch and causing the car to just randomly cut off while driving putting risk of a crash to me and my kids There is a recall on the fuel pump being messed up causing the car to cut off randomly while driving because of the vapors and that’s what my car has been doing also putting danger to me and my kids while driving.
NHTSA ID
11719785
Incident
Aug 1, 2025
Engine
Filed Feb 16, 2026
NHTSA Recall Number23V905 Recall Status recall Incomplete Ford performed an interim engine repair in 2024. Due to the unavailability of parts when the recall was initiated, it took approximately 8 months for the interim engine and repair to be completed. I received my car back in August 2024 and then a supplement to the recall was placed. After getting the car back, my check engine light came on but Ford advised that it didn't have anything to do with the engine replacement and associated parts. Then I began experiencing symptoms of a valve purge issue and received an EVAP code. I attempted to address this at the dealership during routine maintenance but it was not checked or repaired. In January 2026, my engine failed again with similar symptoms. It was towed to the same dealership where they informed me that I was out of warranty on the engine and my new issue had to do with coolant intrusion. When I checked my service records, they had noted that a coolant hose was broken and replaced during recall repairs. Additionally there is a recall for other 2016 Ford Focus coolant intrusions caused by a heater block. This leads me to believe that the repair may have been faulty. Additionally, the 23V905 recall is still open with a supplement to the original.
NHTSA ID
11718286
Incident
Jan 2, 2026
Driver assistanceEngineFuel system
Filed Feb 11, 2026
The contact owns a 2016 Ford Focus. While operating the vehicle, the vehicle was shaking abnormally while idling, while low on fuel, while driving long distances, or while driving uphill. The vehicle shut off unexpectedly intermittently. On several occasions, the RPM increased; however, the vehicle failed to respond, and the vehicle eventually stalled. The accelerator pedal was depressed to the floorboard, but the vehicle failed to respond. The brake pedal became firm. The contact stated that the vehicle stopped and restarted several times or shut down unintendedly. After refueling, the contact had to wait for approximately 2 to 10 minutes before the vehicle responded as needed. Occasionally, the contact had to wait for over an hour before the vehicle was restarted. The check engine warning light illuminated intermittently and later turned off. While depressing the accelerator pedal, the engine revved excessively without the vehicle responding as needed. An abnormal sound was coming from the vehicle. The Oxygen sensor error code was displayed. The failure persisted over time. The vehicle was previously repaired at an unknown dealer under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Additionally, the high-pressure fuel pump was replaced. The local dealer was not contacted regarding the current failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA ID
11717299
Incident
Feb 11, 2024
Mileage
150,000 mi
Powertrain (other)
Filed Feb 5, 2026
The vehicle experienced failure of the DPS6 dual-clutch automatic transmission. The transmission began slipping during acceleration, hesitating between gear engagement, and triggering a “Transmission Overheat” warning. Eventually, the vehicle lost the ability to reliably shift between Drive and Reverse and would not consistently engage gears. The vehicle can start and move forward but cannot reliably switch directions within the same ignition cycle. The vehicle is available for inspection. The transmission malfunction created safety concerns due to delayed or failed acceleration when entering traffic. The vehicle hesitated and slipped under throttle input, which could prevent timely acceleration when merging or crossing intersections. Additionally, the inability to reliably shift between Drive and Reverse could create hazardous situations in parking lots or emergency maneuvering scenarios. The sudden transmission overheat warning and gear disengagement could result in loss of power in traffic. The issue has been confirmed by an independent mechanic who diagnosed transmission failure. The vehicle has a known history of prior clutch replacement under similar symptoms. The transmission malfunction is consistent with documented DPS6 transmission failures in 2016 Ford Focus models. The vehicle has been inspected by an independent service center. The manufacturer has not inspected the vehicle. Prior to failure, the vehicle exhibited shuddering during acceleration from a stop, particularly at low speeds. This condition has been intermittently present for several years following a prior clutch replacement. In the days leading up to failure, the vehicle experienced difficulty accelerating and hesitation under throttle. A “Transmission Overheat” warning message appeared while driving. After cooling, the vehicle temporarily resumed operation but subsequently lost reliable gear engagement.
NHTSA ID
11715985
Incident
Feb 2, 2026
ElectricalEngine
Filed Jan 27, 2026
I am writing to file a formal complaint regarding an ongoing mechanical issue with my 2016 Ford Focus. Although my vehicle currently shows zero active recalls, I have experienced a recurring and concerning problem. Each time I turn on the air conditioning and the air begins to blow cold, my engine temperature rises significantly and causes the vehicle to overheat. This issue occurs consistently and makes it unsafe to operate the vehicle while using the air conditioning. Overheating poses a serious safety risk and may lead to engine damage or sudden breakdowns. Given that this problem appears to be directly connected to the operation of the air conditioning system, I am concerned that this may be a known defect or design issue that has not been addressed through a recall. I am requesting that this issue be formally documented, investigated, and addressed. I would appreciate guidance on next steps, including inspection, repair options, or whether this issue has been reported by other 2016 Ford Focus owners. Thank you for your time and attention to this matter. I look forward to your prompt response.
NHTSA ID
11713578
Incident
Jan 25, 2026
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Narrow this down by component
Categories with enough reports to have a page of their own